About GOrendezvous

GOrendezvous is an appointment scheduling solution that helps businesses in the health, wellness, fitness and beauty industries manage electronic medical records (EMR), payment processing, client acquisition, online booking and more. It enables professionals to conduct conferences via video calls, remind clients about attendance confirmation via emails and accept payments through integration with Stripe.

Acupuncturists can set up online cancellation rules and sort appointments into groups to manage work schedules. Massage therapists can manage room availability, configure access permissions for specific users and tag clients according to individual requirements. Additionally, using GOrendezvous' customizable intake forms, medical professionals can collect pat...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

31 Reviews of GOrendezvous

Average User Ratings

Overall

4.68 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(23)

23

4 stars

(7)

7

3 stars

(0)

0

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 31 results

February 2020

Annie from Dryade herboristerie

Verified Reviewer

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

So useful, and very adaptable

Easy booking, automatic reminders for clients, automatic thank you/satisfaction emails.

Pros

The free version is still extremely useful to small therapists. I'm sure the paying version is even more useful, you can almost run all of your business in it.

Cons

Sometimes connectivity issues with google calendar if multiple user accounts. And both my accounts cannot connect.

Reasons for Choosing GOrendezvous

Local company, service in french and in hours accessible to me.

Response from GOrendezvous

Replied February 2020

Hi Annie! Thanks for your feedback. We agree - you could run all of your business with the features included in a paid plan! But we are glad to hear that the free plan suits your needs. Indeed, if you use one single email address to connect to multiple GOrendezvous accounts, it's true that you'll be able to synchronize your Google calendar with only one of your GOrendezvous schedule. We are taking note of your feedback and will consider it for future improvements. Thanks again for your trust!

June 2017

Roxanne from Sioux-Hudson Employment Services

Company Size: 2-10 employees

Industry: Civic & Social Organization

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Have 5 staff who use this software to manage appointment based scheduling with ease and accuracy.

Significant decrease in amount of client "no shows" as a result of text reminders and ability for clients to access the calendar and cancel/reschedule apts when needed. Cost effective scheduling software that freed up other limited budget dollars to direct client service expenditure. Reliability of software...previous software had many bugs and kinks that led to oversights and down time. We have had zero downtime with Gorendezvous! Ability to cost effectively try out the software before purchase, with monthly payment option as opposed to expensive one time purchase. We are a non profit organization so spending thousands of dollars to purchase software was not an option. Very professional appearance to our clients.

Pros

That it syncs with my phone calendar, provides reminder texts to clients and myself, quick easy login from anywhere at any time of day! The customer service and tech support is EXCEPTIONAL with immediate response and a customized approach based on individual need. Being a nonprofit organization, we have a limited budget for software purchasing and IT support. Gorendezvous is very reasonably priced in comparison to similar products. Able to quickly and easily access my colleagues availability/schedule using a drop down navigation box. Works well with iPhone's Safari. My staff are quickly and easily able to learn to use all the software functions with little training/instruction/turn around time.

Cons

This is not exactly a criticism as much as a suggestion... I would love to see the development of an app for Iphone. :)

Response from GOrendezvous

Replied July 2017

Hi Roxanne, Thank you so much for this amazing review! Happy to learn that the text reminders and online booking have helped you decrease your number of client "no shows". As for the GOrendezvous app, you'll be glad to learn that we'll be launching one this fall ;)

November 2019

Julie from Jolyshelac

Company Size: 2-10 employees

Industry: Cosmetics

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

1.0

Functionality

4.0

November 2019

No customer service or feedback since5 days.

All good since last week. It was a good site, but I cannot say that anymore.

Pros

The options for multi persons using and using your cell or tablet, laptop.

Cons

It freezing on my cell and tablet plus customers are aving dificulty booking , a eindow opens saying lost connection etc.Every morning you connect it says lost connection.

July 2017

Jo-Ann from Thunder Bay Osteopathy

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

Great experience. Very professional. Provides so many options to control scheduling.

I have found that I have less to take care of since my patients can manage their bookings on their own. I love that they can book, cancel, and confirm their appointments without having to contact me directly....they appreciate this option as well. The automatic cancellation option has ensured I have no gaps in my day, and that my patients never miss an opportunity to get in sooner. I feel a little more organized and like the more professional look over the previous system I was using. Fantastic software. Impeccable customer support!

Pros

This software offers so much control in scheduling and online booking. Accessing patient information is quick and easy...address...upcoming appointments...billing. Most of my patients find it easy to use, and prefer it to the previous software system I was using. The overall look and functionality of the software are very professional. I really like the public "find and appointment page".

Cons

I would like to be able to add a message to patient cancellation notifications when I have to cancel their appointments for my own reasons. I would also like to be able to send out group emails to my patients ie: a change in schedule or fees etc....

Response from GOrendezvous

Replied July 2017

Hi Jo-Ann, Thank you so much for this great review! I am super happy that GOrendezvous has helped you better manage your appointments and that it has helped you save time! Also glad that your patients like the online booking experience. Although we do not have a feature to send out group emails, have you thought about customizing your emails? You could include the change in schedule or fees in your notification emails ;) Feel free to call us at 1 (866) 463-8381 if you'd like that we exchange about this option. I look forward to hearing back from you!

January 2020

Audrey from Audrey Marchand Psycho-Bio-Acupressure

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

J'adore Gorendezvous!

J'adore Gorendezvous. Que ce soit pour prendre un rendez-vous ou dans le cadre de mon travail, il est facile à utiliser et les plans professionnels sont abordables!

Pros

Facile d'utilisation, il n'est pas compliqué à travailler et mettre en place.

Cons

Les gros ensembles de rendez-vous prépayés ne me sont plus accessibles.

Reasons for Choosing GOrendezvous

Pour diminuer la quantité d'annulation de dernière minute et proposer la prise de rendez-vous en ligne.

Response from GOrendezvous

Replied February 2020

Bonjour Audrey! Merci pour votre confiance et vos commentaires. Des nos debuts, nous voulions offrir un forfait gratuit pour aider les professionnels a temps partiel ou qui demarrent leur entreprise. Pour s'aligner avec cette intention, nous avons apporte des changements au forfait gratuit en proposant des ensembles de rendez-vous supplementaires prepayes par tranche de 20 ou 50. Nous vous souhaitons une bonne continuite dans le succes et la croissance de votre entreprise. N'hesitez pas a nous faire signe si vous avez des questions.