GOrendezvous

RATING:

4.7

(31)

About GOrendezvous

GOrendezvous is an all-in-one practice management solution that helps professionals run their business end-to-end. Built to tackle the needs of massage therapists, acupuncturists, physiotherapists, chiropractors, psychotherapists, sports therapists and more. - Ability for clients to confirm their attendance directly from SMS reminders. - Automated waiting list. - Passwordless online booking. - Bilingual interface and support. - Customizable electronic charting. - A search page for clients to find a professional in their area. - Free homepage on the GOrendezvous website. - Easy and free onboarding. A Case for Acupuncturists An acupuncturist can need 30 minutes to welcome a new patient and place the needles, but it might take less time to set up a returning cl...

GOrendezvous Pricing

Professional: $29/mo for 5 employees. ($39/month billed monthly) Business: $69/mo for unlimited employees. ($79/month billed monthly) Add-on: Electronic Charting - $20/mo per user.

Starting price: 

CA$59.00 per month

Free trial: 

Available

Free version: 

Not Available

Weekly schedule with appointments
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GOrendezvous Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for GOrendezvous

1 - 5 of 31 Reviews

User Profile

Annie

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

So useful, and very adaptable

Easy booking, automatic reminders for clients, automatic thank you/satisfaction emails.

PROS

The free version is still extremely useful to small therapists. I'm sure the paying version is even more useful, you can almost run all of your business in it.

CONS

Sometimes connectivity issues with google calendar if multiple user accounts. And both my accounts cannot connect.

Reason for choosing GOrendezvous

Local company, service in french and in hours accessible to me.

Vendor Response

Hi Annie! Thanks for your feedback. We agree - you could run all of your business with the features included in a paid plan! But we are glad to hear that the free plan suits your needs. Indeed, if you use one single email address to connect to multiple GOrendezvous accounts, it's true that you'll be able to synchronize your Google calendar with only one of your GOrendezvous schedule. We are taking note of your feedback and will consider it for future improvements. Thanks again for your trust!

Replied February 2020

Roxanne

Civic & Social Organization, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

Have 5 staff who use this software to manage appointment based scheduling with ease and accuracy.

Significant decrease in amount of client "no shows" as a result of text reminders and ability for clients to access the calendar and cancel/reschedule apts when needed. Cost effective scheduling software that freed up other limited budget dollars to direct client service expenditure. Reliability of software...previous software had many bugs and kinks that led to oversights and down time. We have had zero downtime with Gorendezvous! Ability to cost effectively try out the software before purchase, with monthly payment option as opposed to expensive one time purchase. We are a non profit organization so spending thousands of dollars to purchase software was not an option. Very professional appearance to our clients.

PROS

That it syncs with my phone calendar, provides reminder texts to clients and myself, quick easy login from anywhere at any time of day! The customer service and tech support is EXCEPTIONAL with immediate response and a customized approach based on individual need. Being a nonprofit organization, we have a limited budget for software purchasing and IT support. Gorendezvous is very reasonably priced in comparison to similar products. Able to quickly and easily access my colleagues availability/schedule using a drop down navigation box. Works well with iPhone's Safari. My staff are quickly and easily able to learn to use all the software functions with little training/instruction/turn around time.

CONS

This is not exactly a criticism as much as a suggestion... I would love to see the development of an app for Iphone. :)

Vendor Response

Hi Roxanne, Thank you so much for this amazing review! Happy to learn that the text reminders and online booking have helped you decrease your number of client "no shows". As for the GOrendezvous app, you'll be glad to learn that we'll be launching one this fall ;)

Replied July 2017

Julie

Cosmetics, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed November 2019

No customer service or feedback since5 days.

All good since last week. It was a good site, but I cannot say that anymore.

PROS

The options for multi persons using and using your cell or tablet, laptop.

CONS

It freezing on my cell and tablet plus customers are aving dificulty booking , a eindow opens saying lost connection etc.Every morning you connect it says lost connection.

Jo-Ann

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2017

Great experience. Very professional. Provides so many options to control scheduling.

I have found that I have less to take care of since my patients can manage their bookings on their own. I love that they can book, cancel, and confirm their appointments without having to contact me directly....they appreciate this option as well. The automatic cancellation option has ensured I have no gaps in my day, and that my patients never miss an opportunity to get in sooner. I feel a little more organized and like the more professional look over the previous system I was using. Fantastic software. Impeccable customer support!

PROS

This software offers so much control in scheduling and online booking. Accessing patient information is quick and easy...address...upcoming appointments...billing. Most of my patients find it easy to use, and prefer it to the previous software system I was using. The overall look and functionality of the software are very professional. I really like the public "find and appointment page".

CONS

I would like to be able to add a message to patient cancellation notifications when I have to cancel their appointments for my own reasons. I would also like to be able to send out group emails to my patients ie: a change in schedule or fees etc....

Vendor Response

Hi Jo-Ann, Thank you so much for this great review! I am super happy that GOrendezvous has helped you better manage your appointments and that it has helped you save time! Also glad that your patients like the online booking experience. Although we do not have a feature to send out group emails, have you thought about customizing your emails? You could include the change in schedule or fees in your notification emails ;) Feel free to call us at 1 (866) 463-8381 if you'd like that we exchange about this option. I look forward to hearing back from you!

Replied July 2017

Marie-Eve

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

Nice application

PROS

easy to use, friendly user, nice look, possibillity to chat with support team

CONS

If I delete an appointment on my schedule (ex I made a mistake in scheduling an appointment or the patient canceled it ) it will still count in my limited appointment available

Vendor Response

Hi Marie-Eve, thanks for your trust in GOrendezvous! If an appointment is canceled from your schedule by you or your client, the appointment doesn't count in your total appointments for the month if it is canceled before the appointment started. For example, if an appointment scheduled on Monday 1st at 9 a.m. is canceled before Monday 1st at 8:59 a.m., the appointment will be added back in your bank of appointments for the month. Hope it helps in your use of GOrendezvous. Please reach out to us if you have any other questions. :)

Replied February 2020