Extremely difficult to use; insufficient integrations; many customer service reps had poor English language skills.

When linkedin changed their url format I was stuck with over 3000 records with bad url's.

It is somewhat customizable. We like the reporting features, and the ability to incorporate other tools like Zapier to work with InfusionSoft.

Some functionality has been lost in transitioning to keap ownership.

Sick and tired of paying money for something no one can make function and do what I need.

We found this one of the best CRMs in market and application built quality is great.

The fact that we can design the whole campaign on a drawing board like the platform is something that I think everyone should do. It just gives you a good overall view of how we are running things.

The only bad thing is that it has no documentation in Spanish and that it is a bit expensive.

I started with Infusionsoft before it was Keap. Customer service was way better before the were bought out.

Landing pages rarely work and I have had multiple events and lost hundreds of leads during the KEAP take over of Infusionsoft. Now I have too much money invested to make a switch.

My overall experience is fantastic. Infusionsoft is advanced and I applaud the creators for their brilliant and creative minds.

I requested a cancellation of our acccount which, to this day, has not been actioned. I have had to go to my bank to block further charges of my account.

No meaningful R&D, poor support, and no email integration.

Keap has really been awesome so far and I will keep using it.

But it's just things like that that make the platform feel so outdated. For the first couple of years, we felt like the customer support was fantastic.

I don't know much about the pricing, but I have heard that it's a great value comparatively.

It  gives us the ability to help the customer feel secure in their purchase also helps to cover our end if one tries to lie and say they didnt recieve it.

We love Infusionsoft because it is user friendly, intuitive and we have been able to combine our marketing campaigns into the software.

There is a learning curve to understanding how to set up and send emails. It's also hard to manage email contacts.

I am happy with their level of support as well. I would recommend it to someone that is serious about building an online business.

Positive experience and great customer support.

The customer supports from Wix is really good and I noted Wix getting better progress with the time.

We've easily integrated a google calendar into our page, which has been helpful for our neighbors. One of my other favorite features is the ability to uniquely edit the mobile version of the site.

It's easy to use, easy to onboard, offers a ton of templates and features, great customer support, and amazing documentation.

I created a website on this app and it was so easy, and fun. There are so many features to help you get your business out there.

Wix is a great software to build websites, even if you don't have an idea on how to do it. It's easy, customizable and fun to use.

I like that this software is easy to use and has tons of features to make an amazing website and optimize it with their seo features.

I think this is a outstanding site to use, I would choose to keep using this program and recommend it to appropriate people I know.

All of the free features are absolutely amazing. So you can try it out and see if you like it.

Overall I love having the ability to bridge the gap between companies and clients in a user friendly and efficient manner.

I liked the ability to create my own website and integrate lots of other things. I also liked the low price.

The templates are very fascinating; these attractive templates help users to make the website look dynamic. Wix customer service is amazing.

Wix is popular for a reason--it's a great service, accessible to people who don't code, and is free or reasonably priced.

I love using Wix for our school, and we have had wonderful comments about our website from others in the community.

It's best for beginners and it is easy to use and understand and affordable, especially if you will be learning how to use the website building software, it's nice that it's not too expensive.

The main issue I have with Wix is the price when compared to other Web hosts out there. The contract also auto renews without warning, which is very frustrating.

What I dislike most about Wix is that it seems to be missing a few features that other website building softwares offer.

My overall experience with Wix was negative. I found the functionality (or lack of functionality) to be extremely frustrating.

The main disappointment for me with this software is that it's limited as to customization.

We have had amazing feed back about our website and other companies coming and asking what software we used because they loved it so much.

It's probably the best website builder with awesome features and an affordable price. There is a free offering to get you started with.

I hate that you can only really edit your website on a laptop or desktop computer. Not being able to edit on my tablet is limiting and sadly, it may end up being a deal breaker.

I like the fact that it is completely free. The free and wide selection of templates is wonderful.

Love the ease of being able to build my own website plus the FAQS section is always very helpful for a non techy person like myself. Would highly recommend a wix website to anyone.

My experience was great, I created a website in a few seconds with images and a modern layout, I found it super practical and dynamic. I really liked it and I recommend this tool to everyone.

It's bit more costly than others. Frequently asks for upgrade which can be very annoying.

Overall, I love this site and I love what it has done for me over the years, sometimes I play around on Wix just for fun and that says a lot.

Was able to build a website easily for an affordable price. Great product for entrepreneurs and small business owners who want a beautiful site on a budget.

It is an awesome product, with a lot of great features and add-ins. Couldn't recommend more, especially for small organizations.

Can have your own stunning website in a matter of few easy steps. Helps in more customers.

It is very easy to use and it has numerous templates which are really nice visually. It is good that they vary according to the industry that one is looking to create a website for.

Wix is great for new website creators, and integrate great step-by-step guides for incorporating SEO improvements, has great design templates, and makes for a great location for my portfolio and blog.

I was a little disappointed with the limitations of the website probably because as a coder you expect a lot more from a drag and drop website.

Fantastic for building a foundation for you business it is a great app for making website.

Wix was super simple to use, especially for the novice in website creation. The interface is nice and simple, and offers a good quality finished product.

I love the ease of creating a website/portfolio using Wix. The templates are beautiful and using the widgets is very intuitive.

Wix was so easy to navigate and it lets you be as creative as you want to be. They have basic layouts that are nice and easy too.

This has more to do with having a novice set up a web page than a problem with Wix but it is frustrating.

It's easy to use, has great integrations and functionality. The best part is that I can turn it over to my clients when I'm done creating it.

What I like most about Wix is that the cost/benefit is fantastic. Very inexpensive website builder, that can...if done properly build beautiful websites.

US Dollar

Keap (formerly Infusionsoft) is a cloud-based sales and marketing solution that offers customer relationship management (CRM), marketing automation, and e-commerce functionalities in one suite. Keap helps small businesses across various industries streamline sales and manage customer experiences.


Users can segment contacts, track customer interactions, send emails, as well as run campaigns with personalized communication triggers based on emails opened, clicks, and more. Users can also manage e-commerce, from inventory management to payments and purchase fulfillment, set up online shopping carts, track digital storefront activity, send quotes, invoices, and receipts.


The system’s reporting and analytics tools help users run analyses on parameters such as emails, campaign performance, and ROI data. Users can access Keap remotely on Android and iOS devices. It offers integration with QuickBooks, SalesForce, Outlook, Gmail, plus more. 


Pricing is on a monthly subscription basis and includes support via phone, email, and FAQs. 



LongDescription

AB Testing

Cataloging/Categorization

Lead Notifications

Customer Surveys

Multi-Channel Marketing

Electronic Payments

Personalization

Social Marketing

Request Assignment

Lead Engagement

Lead Capture

Activity Tracking

SEO Management

Data Synchronization

Customer Segmentation

Drip Campaigns

Customer Service Analytics

Responsive

Sales Pipeline Management

Referral Tracking

Task Scheduling

Order Management

Calendar/Reminder System

Relationship Tracking

Invoice Management

Lead Distribution

Projections

Knowledge Management

Multi-Campaign

Pipeline Management

Sales Orders

Customer Database

Shopping Cart

Calendar Management

Customizable Fields

Sales Trend Analysis

Campaign Scheduling

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Promotions Management

Campaign Planning

Customer Support

Lead Generation

Email Templates

Customer Activity Tracking

Self Service Portal

Subscriber Management

Contact Management

XML/RSS

Pricing and Cost Calculations

Form Builder

Configurable Workflow

Lead Management

Conversion Rate Optimization

Email Marketing

Mobile Access

List Management

Sales Reports

Sales Activity Management

Real Time Data

Performance Metrics

Routing

Territory Management

Click Tracking

Shared Contacts

Marketing Automation

Landing Pages/Web Forms

Request Escalation

Lead Segmentation

Workflow Management

Email Management

Source Tracking

Dynamic Content

Event Triggered Actions

Visual Analytics

Customization

Activity Dashboard

Alerts/Notifications

CAN SPAM Compliance

Reporting & Statistics

Predictive Analytics

Segmentation

Reminders

Visitor Tracking

Website Visitor Tracking

Sales Automation

Customizable Templates

WYSIWYG Editor

Billing & Invoicing

Image Library

Conversion Tracking

Lead Nurturing

Interaction Tracking

Web Forms

Keap is available across three pricing plans based on the number of users and contacts.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

Keap

In Person

Live Online

Webinars

Documentation

Videos

Wix is a cloud-based landing page solution that helps users create and manage websites. The solution provides multiple templates with video backgrounds, fonts and animation. It allows users to customize the website with their own logo and branding.


With the system, users can display images, videos and text in a gallery layout and add zoom-in or fade-in scrolling effects. The Wix code module offers serverless coding that allows users to set up their own database collections, build content websites and add custom forms.


Wix allows users to set up an e-commerce portal where users can display products, and manage orders and payments. Pricing is per month and is based on bandwidth and storage provided. Support is provided via a knowledge base and an online forum.



Commenting/Notes

Support Ticket Management

Employee Management

Website Analytics

Payment Processing

Recurring/Subscription Billing

Product Catalog

Keyword Rank Tracking

Multi-Channel Campaigns

SMS Messaging

Templates

Video Management

SSL Security

Real Time Editing

Pre-built Templates

Content Sharing

Confirmation/Reminders

Reservations Management

Credit Card Processing

Wait List Management

Attendance Management

Attendance Tracking

Categorization/Grouping

Post Management

Wix pricing starts at 16USD per month. While there is a free version, Wix does not offer a free trial. See additional pricing details below. 
Website Premiums ($USD) Combo: $16/month Unlimited: $22/month Pro: $27/month VIP: $45/month Business Premiums ($USD) Business Basic: $27/month Business Unlimited:$32/month Business VIP: $59/month

Keap vs Wix

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