About Joan

Joan is a room scheduling and booking solution that helps businesses of all sizes find and reserve available meeting rooms and work desks according to individual requirements. The room grid functionality allows users to view multiple meeting rooms with names, locations and availability status. 

Joan's team grid module enables supervisors to track team members’ activities and availability, reducing work interruptions. Administrators can configure the platform in multiple languages, set office timings and upload business logos. Additionally, managers and leaders can generate reports to gain insight into room utilization rates, track meeting patterns, identify popular rooms and monitor no-show meetings.

Joan facilitates integration with severa...


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Supported Operating System(s):

Web browser (OS agnostic)

33 Reviews of Joan

Average User Ratings

Overall

4.70 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(25)

25

4 stars

(6)

6

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 33 results

December 2019

Joshua from Alyce

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Functionality

4.0

December 2019

The only room booking tablet an idiot like me could implement

For a small business without an IT team, for a company that doesn't want to provide power outside every conference room, or for companies of any size who care more about something that is simple to buy, setup and maintain, I heartily recommend Joan. The value is incredible.

Pros

The best thing about Joan is the hardware. Unlike every other tablet-based solution, I can mount them without wiring and they only need to be charged every week or two. The software itself is a little annoying to set up (and the desktop software is wonky) but we're seeing great compliance among our employees. At the end of the day, that's all that really matters.

Cons

While the setup was something I could handle myself (I'm not some IT wizard, I'm just the product manager tasked with getting office technology working) the process was a little complicated. The desktop software necessary to configure Wifi on the tablets looks old and sometimes crashes/freezes. The website is a bit tricky, too. But this is small compared to the fact that *I was actually able to set this up*.

Reasons for Choosing Joan

Cost and battery life.

May 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

May 2019

Super simple to setup!

Excellent

Pros

Has ability to host the manager on premise to save cost on monthly fees. Devices have long battery life and just work! No issues at all so far!

Cons

Has lots of features but would love to see microsoft teams integration like slack

Reasons for Choosing Joan

Cost, joan is a device, with other option we would need to purchase devices that would need proper mounting to make it all work

April 2020

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Functionality

4.0

April 2020

Great software, terrible hardware

In conclusion, I believe from a cost/value perspective getting some cheap iPads that are anyway plugged in all the time will provide a better user experience for a lower cost. I like the idea and as pointed out in the pros, the software interface is really neat, but it's let down by terrible hardware implementation.

Pros

The software interface is done very well. As is the visual design of the tablet. This would be a fantastic solution, were it not for two major downsides...

Cons

The biggest issue is the battery. I think the tablet has issues with mesh networks where multiple wifi access points share the same SSID. Even directly below an access point, the tablet complains about connectivity. I believe it connects to the wrong (i.e. further away) access point, which results in a high battery drain. We have to recharge the tablets every few weeks which is significantly below the guidance of the manufacturer. The other issue is the touch control. I'm not sure if this is an issue with the e-ink display itself or simply a terrible touch layer that's used. But in the end, you might need quite a bit of force to use the display.

February 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

5.0

February 2020

No more arguing about a booked meeting room.

By using Joan we have a clear view for the schedule of our meeting rooms. It saves us a hassle of walking around the office to check if something is booked or not.

Pros

Joan is really easy to work with, it gives a quick overview if a room is booked or not. It is even possible to book a meeting immediately from the touch display. By this was arguing about who a booked room does not have to happen anymore.

Cons

I think the battery is empty to quickly. Also I notice sometimes that it does not book a room when clicking on book, however this only happened to me a few times in the past year.

November 2019

Jon from Stack Sports

Verified Reviewer

Company Size: 201-500 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

November 2019

Exact right product for the specific need

When we moved into our new office ~2 years ago, I needed a solution that would allow for integrated organization of our 14 or so meeting rooms with our existing tooling. I did not want to feel like I had to invest in a solution that would look terrible on a budget review 9 months later. The solution is cost friendly and simple. Implementation took from 6am-9am on a Tuesday. There aren't too many on prem device integrations that take 3 hours for a first-time user.

Pros

The Joan solution is what I look for whenever I'm selecting a solution or technology for our company or office. The solution delivers exactly what it is intended to. It doesn't try to win business with a longer feature set. It offers the features that match the need. There's no waste and no hollow features for the sake of competitive parity.

Cons

If I were being picky I would say that I would like to see the AI/Slack integration to evolve a bit. I'm unaware of integrations with smart speaker functionality but this would be a nice integration as well (which again may exist at this point).