The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

Multi-location, Square POS integration, Admin view ease of use between employees.

I love how affordable it is. It is so simple and has been so easy to integrate into my website.

The account was easy to set up publish the business. Allowing access for customers and members to login and register for classes and sessions was very easy to do.

Inability for clients to add identical schedules to book classes all at once. For example, a client attends a class that is MWF 6A every week.

And the historical aspects don't show up. It's been a struggle to figure out and I have quit using it for anything other than making a payment.

For someone starting out, the price point is affordable. Great for holding classes and communicating with your class enrollees.

User friendly for the customers. Very efficient in notifying customers.

She did a wonderful job and really impressed me. My experience with support staff solidified my dedication to using the schedulicity software.

Customer service is great. They always respond quickly to my requests and figure out workarounds for my company's needs.

There are somethings that you cannot do from the app, only on the computer. You cannot easily have a stand alone sale without an appointment.

I like how easy it is to be able to schedule appointments with a variety of providers. It really is helpful that multiple providers use it.

Its to easy to use, the customer service once helped me out allot and I've loved this app since.

I looked at a number of options before choosing Schedulicity. It's so user friendly, affordable, and so many amazing features.

Awesome app makes managing from my phone a breeze. Very affordable pricing and solid free service.

No big deal, but it was just a bit confusing at the beginning, when I tried using the app to manage the business side and it wasn't working.

The ease of use of this product is great. Booking and rebooking appointments is simple.

I like that there are allot of options, including sending out birthday texts and deals. I don't have to keep track of everything as the software does it for you.

Simple entry process and end-user can understand details of appointments easily. Even when we don't want the end-user to reply to the text, alternative directions are fairly simple to give.

The customer support is awesome - I love all the online tutorial videos and the chat help. The software is very user friendly, even for a novice like myself.

Once an excellent scheduling and payment processor...now subpar.

The support staff was amazing. M doing my best to utilize all of the options schedulicity offers.

On the client end, my clients can book appointments any time of day or night from their phones or PC. I love requiring clients to leave a credit card for booking.

It was also easy to integrate into our website and social media pages. I like that you can block off certain days/time periods easily and set certain minimums and maximums.

I have loved using Schedulicity. It's simple and convenient.

The customer service's willingness to have conversations about features that are not currently offered and work towards current solutions to find what  can and will work has been outstanding.

I do get complaints from clients that they have trouble often with logging into the site.

I love this platform because my patients and I all find it easy to use. It's been wonderful having my patients schedule online versus calling me directly.

This program constantly updates to help work smarter and faster for its users. Great price and friendly, helpful agents.

I blame this mostly on my own personal inability to figure out my time schedules, though.

It functions as advertised. It was fine as far as interface goes.

Maybe the name its sort of hard to say and makes things sort of confusing when attempting to say it something less complex.

It helps save time in scheduling for the patient and practitioner.

It was a great tool for my business at the time. I went from MindBody to Schedulicity and LOVED the price difference.

US Dollar

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



LongDescription

Treatment Planning

Employee Management

Purchase Order Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Practice Management

Real-time Scheduling

Booth Rental Management

Fitness Plan

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

For Salons and Spas

Referral Tracking

Contract/License Management

Task Scheduling

Financial Management

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Online Registration

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Customer Accounts

Customer Database

Recurring Appointments

Gift Card Management

Class Scheduling

Payroll & Commissions

Calendar Management

Room Booking

Costume Management

eCommerce Management

Template Management

Scheduling

Data Import/Export

Promotions Management

Assessment Management

Email Templates

Multi-Location

Booking Notes

Self Check-in/Check-out

Student Management

Booking Management

EMR/EHR

Email Marketing

Rate Management

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Capacity Management

Membership Renewals

Membership Management

Resource Scheduling

Credit Card Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Client Profiles

Reminders

Time & Expense Tracking

Class Management

Group Reservations

Automated Scheduling

Event Management

Customizable Templates

Visitor Management

Calendar Sync

Mobile App

Team Management

Billing & Invoicing

Progress Notes

Event Calendar

Website Management

Real Time Reporting

Member Types

Activities Booking

Commission Management

Facility Scheduling

For Physical Therapy

SOAP notes

Employee Scheduling

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

2-10

11-50

51-200

201-500

501-1000

1000+

Mindbody

Live Online

Webinars

Documentation

Videos

Schedulicity is the go-to all-in-one scheduling software for service providers and small businesses in hair, beauty, and health and wellness. 

CLIENT LISTS & SCHEDULING

Set up your business by importing your existing client list and adding client preferences to their profile notes. 

Customize your listing on The Marketplace by adding services/classes, business hours, provider/instructor info, multiple locations, and social media links.

Working with multiple providers or in multiple locations? 

Schedulicity links multiple employees and/or locations while keeping everyone’s payments and client lists separate. 

You can even edit individual bios, images, schedules, and notifications to keep everyone updated: Clients and providers. 

APPOINTMENTS & CLASS MANAGEMENT

Once you’re all set up, control your busy calendar with color-coordinated appointment blocks and special icons for first-time clients, client messages, and more. 

Flag no-shows and cancellations, set up recurring appointments, and block off your weekend or vacation with the Personal Time feature.

If you’re teaching a class, Schedulicity offers top-notch class management tools. 

Customize policies, upload and manage waivers, check attendees in and out, add or edit class listings, link classes, and clone and republish past events. 

Enjoy the Waitlist feature for your most popular classes, providers, or appointment times. 

Clients can wait on the list for a full class, and if someone cancels, you get an instant email when a waitlisted client can fill a spot. 

You can also bundle packages together to sell multiple classes upfront, and use Group Booking to encourage clients to invite friends and family.  

DIGITAL MARKETING: EMAIL & TEXTS

Cut down on DMs, and add booking directly to your business's website, Instagram, and Facebook with embeddable Schedulicity widgets. 

No scheduling software is complete without digital marketing tools, and Schedulicity is no exception. 

Build out automatic email campaigns for thank yous, birthdays, appointment reminders, and more. 

Use one of our email templates for a single-use email (complete with your logo) to promote new products, make an announcement, and more. 

Use the list segmentation feature to ensure you send emails to exactly who you want to. 

You can also set up automatic text message reminders to cut down on no-shows, last-minute rescheduling, and cancellations. 

BUILT-IN PAYMENT PROCESSING

Send the bill to clients via text or QR code. They can pay and tip straight from their phone, and you get a rate of 3% + 15¢ for every transaction type. 

You also get two-day funding and a card reader, if you have clients that prefer to swipe and dip. 

Handle gratuity, discounts, tax, and upsells right in the app. No hidden or annual fees ever. 

DETAILED REPORTING

See detailed reports for:

- Class and Workshop Popularity
- Class Attendance
- Estimated Revenue
- Booking Activity
- Package Popularity
- Promotion Performance and Popularity
- Sales Summary 
- Cancellations

These reports can help hone your marketing, optimize your pricing, and adjust your products/services. 

Manage your business from start to finish with Schedulicity’s booking app.

Recurring/Subscription Billing

Rescheduling

Debit/Credit Card Processing

Customer Mobile App

Credit Card Processing

SMS Reminders

Communication Management

In-Person Payments

Reporting & Statistics

Availability Management

Discount Management

Appointment Management

Client Management

Staff Management

Instructor Management

Drag & Drop

Customer History

Appointment Scheduling

Schedulicity Free offers up to 10 bookings per month, provider notifications (email and text), email reminders for clients, free business and client apps (iOS and Android), simple marketing tools, and email support. 

Schedulicity Unlimited offers everything in the Free plan, plus unlimited appointments and classes; robust marketing tools, including email and text reminders, personalized emails, and automation; built-in payment processing at 2.5% + 15¢ for every transaction; waitlists, waivers, and no-show protection; customizable packages, discounts, and auto-billing; and unlimited phone and email support.

The Unlimited Plan starts at $34.99 for solo providers. Add up to five additional providers for $10 per month per provider, totaling $44.99 to $84.99 per month. 

If you have seven or more providers, add them all for $94.99 per month.

Mindbody vs Schedulicity

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