The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

Difficult for customers to pay via treatwell if already booked via pay at salon. I wish it had a pay at salon option where they can pay via card.

Getting immediate update regards booking, payments, therapists, amazing.

I love the functionality of this software and the reports are so great, helps me to track my earnings and see top treatments.

Been with treatwell for about 5 month now , great app, clients loved it also, easy to book appointment, easy payments for treatments, great idea with vouchers.

Connect is now very annoying with all bookings to check out and penalties for cancelling appointments even though client emailed me to cancel it.

The system is easy to use and customer service team have been great with any quieries. Has Definetly helped my business grow and attract clients.

Does not require a deposit for booking, so people and cancel or no show with out penalty. Only recognizes a client if exact name is used.

It very easy to use and if you have any issues you have a dedicated account manager who is always happy to help. It tracks you sales and staff and also does all your promoting and marketing for you.

The ability to run discounts at the flick of a switch is very useful to fill gaps and turn off once you’ve filled them.

Automatic appointment confirmation. This is a bit irritating.

It is very easy to use, and the CUSTOMER SERVICE is OUTSTANDING. Very responsive and always able to help with any enquiries or issues.

I absolutely love how easy to use is the booking system. It has all necessary features and the customer service is great.

I like the fact that its all in one place. I HATE sitting scrolling through the internet to find the best priced beauty appointment.

Very easy to use and save you time and you don’t have to leve your Clints and answer the phone I love it.

I really enjoyed having the income boost in January. Just liking the clarity and simplicity.

My line manager is brilliant & super efficient & helpful. The old pricing structure works much better for me so had I looked into it later I would probably not sign up under the new pricing.

Great customer service and easy to use. Great feature with too rated.

Clients find it very easy to use and it has some great little extras like the clever discounts on last minute bookings.

I would definitely recommend treatwell as a first point of contact if you are starting your own beauty business.

Its annoying that the reports count cancelled and no show clients in the overall performance reports such as sales.

It’s easy to navigate around. Treatwell connect does everything for me like text and email reminders which I don’t have time for, so it’s very handy for me.

The problem I have is because Treatwell is very basic here, it is not possible to intergrate with another diary system.

It has helped me to fill a lot of empty slots, and to be found by lots of new clients. ABSOLUTELY RECOMMENDED! especially if you are a solo massage therapist trying to build your business.

The Menu is so easy to use even on a phone, the diary is excellent and helps us to work together easily in the salon.

Recently treatwell allowed cancellations in hours notice and no payment for those lost bookings made by not serious people. I can't block unwanted clients, another annoying thing.

Professional and friendly it is helpful 🙂 my quirys are answered and I am happy with the service.

The cost in comparison to what I had been using amazing, I'm saving over£70 a month.

They are supportive, having good team and excellent platform for beauty salons.

US Dollar

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



LongDescription

Treatment Planning

Employee Management

Purchase Order Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Practice Management

Real-time Scheduling

Booth Rental Management

Fitness Plan

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

For Salons and Spas

Referral Tracking

Contract/License Management

Task Scheduling

Financial Management

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Online Registration

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Customer Accounts

Customer Database

Recurring Appointments

Gift Card Management

Class Scheduling

Payroll & Commissions

Calendar Management

Room Booking

Costume Management

eCommerce Management

Template Management

Scheduling

Data Import/Export

Promotions Management

Assessment Management

Email Templates

Multi-Location

Booking Notes

Self Check-in/Check-out

Student Management

Booking Management

EMR/EHR

Email Marketing

Rate Management

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Capacity Management

Membership Renewals

Membership Management

Resource Scheduling

Credit Card Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Client Profiles

Reminders

Time & Expense Tracking

Class Management

Group Reservations

Automated Scheduling

Event Management

Customizable Templates

Visitor Management

Calendar Sync

Mobile App

Team Management

Billing & Invoicing

Progress Notes

Event Calendar

Website Management

Real Time Reporting

Member Types

Activities Booking

Commission Management

Facility Scheduling

For Physical Therapy

SOAP notes

Employee Scheduling

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

2-10

11-50

51-200

201-500

501-1000

1000+

Mindbody

Live Online

Webinars

Documentation

Videos

Pound Sterling

Meet Treatwell Business: the all-in-one solution for beauty, barbers, and beyond. With smart salon management software and Europe's No.1 marketplace, Treatwell empowers you to do business better. 

Manage appointments in a few clicks. Reduce no-shows with free SMS reminders. Increase loyalty with targeted marketing. Unlock business insights with data-driven reports. Sort out staff, stock, payments, and more all in one place. And put your business in the spotlight with unrivalled online visibility.

Treatwell Business is tailored to salon pros from the worlds of hair, beauty, barbering, and beyond.



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