MioSalon Software


 

MioSalon is a cloud-based appointment scheduling solution designed for salons and other businesses in the health industry. Key features include SMS alerts, appointment booking, point of sale (POS), customer loyalty management, data analytics and feedback collection.

MioSalon offers an online portal where customers can see availability and schedule appointments. The solution has a built-in POS which is able to support mixed, pre-paid and partial payments. Users can send SMS alerts and reminders to customers as well as personalized marketing messages. Customer information such as contact info, appointment history, sales history and preferred services are centralized in a customer database. The solution stores all information on a secure cloud server.

MioSalon is available for purchase on a per branch per month basis. A free version is available for businesses with two or fewer staff members.

 

MioSalon - Quick bill
 
  • MioSalon - Quick bill
    Quick bill
  • MioSalon - Appointments
    Appointments
  • MioSalon - Dashboard
    Dashboard
  • MioSalon - Customer metrics
    Customer metrics
  • MioSalon - Staff performance
    Staff performance
Supported Operating System(s):
Web browser (OS agnostic)

12 Reviews of MioSalon

Showing 1-12 of 12

 

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Manikantan from White N Bright Spa & Salon
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Anyone can operate the software without deep computer knowledge, a few clicks and that's it...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use, customisation at its best, strong and supportive back end team, add on updates almost every month, not heavy on pocket.

Pros

Easy to use and ustomazible options available. Love the ERP that sends automatic reminders and have options that to set birthday's and anniversary SMS for the customer's.

Cons

Can't edit the invoice once settle the bill, I mean when I settled an invoice and by mistake I settled in cash but actually it was a card payment, then I have to delete that invoice and redo the appointment and settle the invoice.

Review Source: Capterra
 

Manikantan from White N Bright Spa & Salon
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

User-friendly and fast enough. The back end support team is simply superb.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer interaction has become very easy with the software as you can programme for automated messages to different customers .

Pros

The software is really simple and any person can operate even if they are not tech savvy. Customization part is very interesting and admin has all the rights to do end number of customization . The highlighting part is of course the back end supporting team, they are really really courteous and very supportive at any point of given time.

Cons

Prepaid POS is currently a bit confusing for the customers as there are some tax calculation in it.

Review Source: Capterra
 


October 2017

October 2017

I love the software , its very friendly very easily to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
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Support

by using this software we come known this that we don't need any kind of paper work or mannel work thats the best part regarding service, work, product , package or prepaid service.opsa

Pros

Its user friendly. if I want any data related customer, staff work , work or income its very easily an in one touch this report will come. tax wise its value for money software.

Review Source: Capterra
 

SAURABH from Food Production
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

The product has a lot of potential

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
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Support

The visibility that it provides to the business with the data is a great helper in terms of making the right decisions at the right time

Pros

The product layout captures almost all the day to day requirements of a large salon. The user interface is very simple and easy to use.

Cons

The fact that it is available only as a cloud solution kills the experience. Considering the quality of last mile internet connectivity in India, this is not the most optimal solution. The tool should be made available as a on-premise solution as well. Secondly the tool should offer a min of 10-15 staff as part of the standard pack so as to enable the business to operate freely.

Review Source: Capterra
 

RAFIQ from Mirar The beauty Lounge
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

its been awesome so far..

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

i got to know a lot from this software, the things which even i have neve thought of regarding this particular business.

Pros

customer support and the way they are adding new features in software. it is obvious that the back hand process of mio salon is so strong

Review Source: Capterra
 

Ankit from Federal recreations PVT LTD - franchise owner of ozone fitness and salon
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Very responsive support team . Open to new ideas / modification .

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

1) less training time for staff.
2) reports and predictors are very useful .

Pros

1) responsiveness of support staff .
2) quick implementation of changes .
3) very easy to use and intuitive.
4) database gets updated fairly quickly .
5) have all the reports I need.

Cons

1) internet based software so if the internet is down or slow , then it affects performance.
2) currently do not have an operative in Delhi NCR . As of now all issues have been resolved remotely but sometimes people are needed for one on one training etc .

Review Source: Capterra
 

Selvakumar from RedKarpet Unisex salon & spa
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

It's a excellent solution for the Salons & Spas. i have tried so many software, Waffor is the Best.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

1. Customer Retention.
2. Online Bookings.
3. Communicating offers thru SMS.
4. Proper Billing & daily sale report SMS.
5. Intimation on Cancelled bills.
6. alert on database download.
7. auto service remainders to customers.
8. Greetings to customers.
9. Campaign Tracking.
10. Overall user friendly.

Pros

1. Ease to use,
2. appointment on online.
3. automated SMS for the billing, reminders & even for appointments.
4. customers 360 degree view.
5. Various reports for any kind of analysis.
6. Staff Performance & customers segmentation.
7. Appointments linked with the Facebook page & websites.
8. Campaign recommendations, Greetings or remainders & reward points to customers.
9. No backup required, anytime customer support. always improvising the software.
10. Best software in the industry with the economical rates.

Cons

1. Improve more on the bill discount for the clarity to customers.
2. Staff attendance to be improved with the regular duty timings and the overtime calcualtions.
3. Salon Logo to be printed in the Invoice.

Review Source: Capterra

  Response: Waffor Retail Solutions, Waffor Retail Solutions

Date: June 2017

June 2017

 

Hi Selvakumar,

Glad to see your detailed feedback and encouraging words about our salon software and services.

The enhancements you mentioned are very much in our plan and you can expect them soon.

All the best to acquire more new clients & retain them cost effectively.

Thanks,
Team Waffor

 

Muthu from Queen beauty salon
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Simple and light weighted software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Using MioSalon for more than 6months and now I bring back my lost customers. Even a non technical person can use MioSalon without any difficult.

Pros

Simple to use

Cons

No mobile app

Review Source: Capterra
 

Utkarsh from Lavanya Unisex Hair & Beauty Lounge

February 2017

February 2017

Great software and even better support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Well the team at waffor is extremely helpful and they are very open to suggestions that are given by clients and make the necessary changes in the software accordingly.
Their software ease up the stress caused by paper work and manual billing that we used to do earlier at our salons and now we are able to get a centralised control over our sales and team performance, as waffor is a cloud based software.

Pros

- Ease of use
- customer support
- quick response time to queries
- great reports

Cons

- a few more reports type can be added for a more detailed view of salon performance but i guess the team at waffor is already onto progress.

Review Source: Capterra
 

Anil from Toni&guy

February 2017

February 2017

Overall very good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using past two months except few flaws I don't find anything wrong highly recommended for salons if improved in some points

Review Source: Capterra
 

Sri from Sri Salon

November 2016

November 2016

Best & Free Software For Salon Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Only one day is enough to learn this Waffor salon software, A complete automation solution for salon industry. It fulfill my business needs especially CRM customer relationship management appointment shedding/booking, customer feedback collections.

It helps to identify my loyal customers so that I can give offers, discounts based on customer's loyalty points

The most important is they provide free salon software

Review Source: Capterra
 

john from SalonPoint
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Waffor salon software is the best salon business automation solution in India.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I started using this salon software from June 2016, price is reasonable so I am very happy to use this waffor salon software.

Pros

Customer engagement solution & Marketing automation like email and sms automation.

Cons

They offered me a salon software solution, it including billing, POS and customer engagement solutions, that I like very much.

Advice to Others

Waffor is the Best Salon Software company and any one can download free salon software from http://www.waffor.com

Review Source: Capterra