About My PT Hub

Get started with our Free 30-Day Trial. My PT Hub is an all-in-one software for personal trainers, coaches, gym owners, and nutritionists to manage their clients by creating customizable training and nutrition programs while tracking their progress and achievements. My PT Hub's unified platform includes workout library, nutrition database, live streaming, admin management, messaging and more. NEW Marketing Features: - Accelerate your business with Google Ads, all from within your My PT Hub account - Showcase your business with MySite, your own virtual storefront ...

My PT Hub Pricing

Pricing starts at $49/month for our monthly flexible plans or $42/month for our Annual subscription plan that you can pay monthly. My PT Hub accepts payments in GBP, USD, CAD, EUR and AUS.

Starting price: 

$42.00 per month

Free trial: 

Available

Free version: 

Available

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My PT Hub User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 2,741 reviews

User Profile

Justin

Verified reviewer

Company size: 1 employee

Industry: Health, Wellness and Fitness

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
5

Functionality

out of 5

October 2018

Imperfectly perfect for my business

It allows those who didn't have access to me to now have my programs in their hands. Their workout and schedule platform and the way it's set to sell packages is amazing, as I've sold several programs through the app for online training. The video library and exercise descriptions are barnone above the rest.

Pros

With other software like Trainerize, which is lacking in features, as well as MindBody, which charges way too much for their price tiers [I'm a one man operation. Can't justify their prices which are tiered toward entire gyms with members. PtHub isn't perfect. The exercise library is redundant, but they do allow you the option to tweak to your needs. I've asked the last two years to implement a caloric needs calculator [which is a simple code job] to no avail. That's the only issue I have, which would make it much more easy for my clients. The ability to add files to "schedules" doesn't work, as most clients never can access the file, as it doesn't show up in their "my files" section. Not user friendly in the least, from both ends. Although the client UI has improved drastically since. However, this app and software is the best bang for your buck on the market. I probably will switch after my final renewal as my business grows, to a better platform which hopefully has a more user friendly interface for my customers. That being said, implementing sessions, workouts, nutrition plans, etc. is easy. The clients love, like or tolerate the app. Nobody hates it. I give it 5 stars because it's the best price for my needs at the moment, and I'd recommend it over all other software options because of all the features you get for the pricing.

Cons

Cons listed in the above section, but there are software glitches throughout the app from the trainer side. Clients' workouts just disappear after they log them. The app crashes randomly on their end.

Response from My PT Hub

Hey Justin, firstly I would just like to say thank you for taking the time to write an in depth review! My PT Hub has over 7,500 exercises, however, if there are any you are unable to locate, you can always create your own custom exercise with your own video :) https://support.mypthub.net/knowledgebase/how-can-i-create-a-custom-exercise-2/ When you add a files to a schedule, this will not show on the clients file section, this will just appear on the schedule on the day for the clients to download. My PT Hub will be making some very large changes over the coming months which may really benefit you as a trainer and your business. We will be sure to keep you posted on any updates that become available. Please also remember that if you need any help or would like to discuss any of these issues you are having, please do book an appointment to speak to one of our team! https://support.mypthub.net/book-an-appointment/

Replied October 2018

User Profile

Rob

Verified reviewer

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
2

Customer support

out of 5
4

Functionality

out of 5

November 2021

Good for Trainers who don't have their own exercise or workout library

The software is easy to understand the setup and payment integration for selling packages. Customer service is not realtime and is severely delayed consistently. It is incredibly flexible and customizable but you can't restrict access to their exercise videos even if you upload your own.

Pros

Easy to use and create programs for sale

Cons

The two things I don't like about this software is that you CANNOT turn off access to their exercise library. Your clients can go completely rogue and get distracted and off of your program this way. The other is that you can't make a user "inactive". You have to delete them completely if they are inactive in your programs which means you will have to have them go through the whole registration all over to renew

Reasons for choosing My PT Hub

Ease of use, look of the interface and simple to create and make packges for sale

Reasons for switching to My PT Hub

Ease of use for both myself and my clients and the cost is reasonable

Response from My PT Hub

Thanks for your in-depth review, Rob! If there is anything we can ever do to help you, please do get in touch with our support team.

Replied November 2021

Anonymous

Company size: 1 employee

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Functionality

out of 5

August 2022

Overall good PT software for client management

Overall My PT Hub helped me manage clients, track and implement client programing, and communicate and keep tabs on all client activity. Overall a useful software and essential for any online personal trainer and coach.

Pros

This software is simple to use, not bare bones, but not too complicated. The UX/UI is intuitive and does not feel as if there are too many bells and whistles. I like how streamlined this makes the experience for the administrator and coach and also for the client.

Cons

Client tracking for exercise and nutrition was not as competitive as it is for other programs like for Trainerize. At the time I used the program, there was no easy way to track client calories and macronutrients. Otherwise nothing else that I particularly disliked.

Reasons for choosing My PT Hub

My PT Hub has less bells and whistles and is less complicated to use but it lacks the more advanced features that Trainerize offers that does enhance the experience for both clients and for users, such as name branded apps that correspond to your training business.

Response from My PT Hub

That's great to hear! We would love to get some more feedback from you about the tracking, please email support@mypthub.net and we would love to talk to you about this.

Replied August 2022

Ambrose

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
1

Ease-of-use

out of 5
1

Value for money

out of 5
3

Customer support

out of 5
1

Functionality

out of 5

June 2022

The app that thinks it's better than it is...

Clunky functionality, difficult but possible usability, definitely not a long term solution.

Pros

The possibilities of what you can do with the software.

Cons

All the possibilities never really came together...Always platform limitations to accessibility, consumer facing view lacking...constant tech issues. And the only support received is "we can't help you, that;s just how it is."

Reasons for switching to My PT Hub

For better usability.

Response from My PT Hub

I am sorry to hear this, Ambrose! We would love to get your feedback in full, we are making lots of improvements this year and if you join our Facebook group, you can see everything we are doing to improve the platform for all types of businesses.

Replied June 2022

Stewart

Company size: 1 employee

Industry: Health, Wellness and Fitness

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

May 2022

Great App for Personal trainers and Coaches

Overall PT Hub has made me be more on point with not forgetting to send out invoices, planning sessions and tracking my clients progress. It has also allowed me during covid to still train them in the comfort of their own homes.

Pros

The platform is awesome and easy to use. From planning programs to editing meals plans and tracking clients progress I feel that there is no room for making mistakes.

Cons

Only problem I had with the software is that South Africa does not have stripe yet. Connecting a payment gateway was a struggle for me.

Reasons for switching to My PT Hub

Mindbody is great but to complicated and not user friendly

Response from My PT Hub

Thank you so much for your review, Stewart, so glad to hear it's good for you and your business! If there is anything we can ever do to help, please do let me know.

Replied May 2022

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