About Salon Booking

Salon Booking is an appointment booking system that helps businesses get more reservations on the business' website without wasting time with paper-based schedules. The software targets hairdressers, salons, barbershops, tutors, car shops, massage therapists and spas.

Administrators can create multiple discount codes for salon bookings to increase the incentive for customers to book appointments. It also has an archive of customers that allows users to track customers, view history and review customer feedback.

The back-end bookings calendar allows the administrator to perform a quick overview of all the bookings made by clients. Salon Booking features two-way Google Calendar synchronization that helps manage reservations on the administrato...


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Supported Operating System(s):

Web browser (OS agnostic)

33 Reviews of Salon Booking

Average User Ratings

Overall

4.18 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(15)

15

4 stars

(12)

12

3 stars

(4)

4

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 33 results

September 2020

Matteo from AVIS Comunale Catania

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2020

Great plugin

After COVID19 we need to shedule and limit the access into our structure. Thanks to the plugin we have solved all the users' waiting problems, guaranteeing them distance and safety

Pros

I like the versatility and ease of use and setting

Cons

it can be improved in the back office interface especially when using the multi-shop add-on

Response from Salon Booking

Replied September 2020

Thank you, we hope to improve the back-end for multishop as soon possible.

December 2020

Erna from Hambleden Tennis Club

Company Size: 2-10 employees

Industry: Sports

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2020

Booking system for more than just hairdressers

Very helpful support and it basically does what we want for booking tennis slots on our courts. I am not that technical and for me to be able to change services, add services and things like that is great.

Pros

It is fairly easy to use as administrator and we have young and old using it with not too many issues. User friendly therefore. And Quick.

Cons

I would like to see less text in the confirmation upon booking. And it syncs with Google supposedly both ways but that doesn't somehow work for us. Also Google shows up a lot of text when hoovering over it so it is confusing to see where the availability is if there are 3 or more bookings in a day.

Response from Salon Booking

Replied December 2020

Thanks for the review! If you are having trouble synchronizing with Calendar write an email to support@salonbookingsystem.com

October 2020

Miguel from Tariweb

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

1.0

Functionality

1.0

October 2020

A lot of issues

I dident like the software. A lot of issues, its better to use a Saas and pay more but with any problem.

Pros

Its very cheap, and its very easy to implement in wordpress.

Cons

Its very inestable, and I lose all the data in 3 times.

Reasons for Choosing Salon Booking

I dont

Reasons for Switching to Salon Booking

They dont have any problem or issue in their software.

September 2020

Yasmina from YY Webdesign

Company Size: 1 employee

Industry: Design

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2020

Exactly what my customer needed

Pros

It is easy to customize and easy to use. And the big plus is the app. My client was very happy to learn that she will be able to manage her bookings from wherever.

Cons

I won't say they were things I didn't like.

Reasons for Choosing Salon Booking

To have a third option and I wasn't disappointed. The app sold it for me :)

Response from Salon Booking

Replied September 2020

Thanks for your review

September 2017

Luke from Clockwork Escapes

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2017

Does precisely what it advertises and does it well, being adaptable to other industries.

Pros

Well priced and adaptable. I am able to use it to run an Escape Room business and it tracks rooms and assistants perfectly, with a very easy to understand back-end.

Cons

I would have said the lack of a voucher system was a big downer (and paying for the addon element was not something I had any desire to do), but now that this is included, I struggle to think of any cons. I have been having trouble updating Salon from within Wordpress, having instead to do it manually, which is a hassle. That's about it.