About Schedulicity

Schedulicity is an online appointment booking software meant for small businesses and service professionals. It provides convenient solutions for automating the steps involved when making appointments. Schedulicity can be used by lawyers, music teachers, chiropractors, trainers and in many other industries.

Users get unlimited email marketing capabilities, SMS messaging and a host of tools that help manage business operations. Through powerful search, a client database, an online calendar and web-based scheduling, Schedulicity helps reduce the number of people required to organize and make appointments.

The user interface features large clickable graphics that represent different business categories. Additionally, the so...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

99 Reviews of Schedulicity

Average User Ratings

Overall

4.4 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(60)

60

4 stars

(25)

25

3 stars

(10)

10

2 stars

(2)

2

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 99 results

November 2021

User Profile Picture

CharRon E. from A Serious Production

Verified Reviewer

Company Size: 2-10 employees

Industry: Entertainment

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

November 2021

Hip to Schedulicity

I can setup my service and have them ready for the client. It is a good start up if you need something. Plus you can set it up with Instagram and facebook pages.

Pros

Schedule system is easy to use. I can setup a class or service list and let the client pick what they want in service. Manage my team agendas and hours. add a landing page for my website

Cons

To get full access to the program, you need to get a payment plan. The free plan works well if you are starting out and trying to get booking of client but you only get 10 bookings a month.

Reasons for Choosing Schedulicity

It allow me to setup my schedule system without plan

Reasons for Switching to Schedulicity

I use Wix tools for my website and it is free with my subscription.

December 2020

Andreanne from Andreanne Lapointe-Aubert

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2020

Easy to use + Outstanding customer service

Outstanding customer service. Very helpful and resourceful staff, I always got a prompt and warm response to my inquiries. I felt supported and well cared for.

Pros

Very simple and intuitive setup process. Super user friendly. Loved the add-on format for selecting the services I needed, not paying for features I wouldn't use.

Cons

I would have loved to be able to translate all of the automated emails for my francophone clients and be able to offer them with access to their accounts on a French platform but overall I was so satisfied with the product I found it was worth working around this minor issue!

Reasons for Choosing Schedulicity

The cost was what enticed me. The ease of use and customer service got me to stay

August 2019

Nadia from e2studio

Company Size: 2-10 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

3.0

Functionality

1.0

August 2019

Once an excellent scheduling and payment processor...now subpar

The business problems I am solving appear to be those created by using Schedulicity. The 'Rockstars' are friendly, but whoever is in charge really needs to think about R & D and QA. I loved Schedulicity at its inception, now I see very little benefit to using it....unless you call mindless hours clicking on appointments to determine whether or not a session has been paid for each and every session for each and every client.

Pros

Scheduling is easy from my clients end. Set up was easy. I DID like the ability to quickly checkout clients and track packages. This functionality has had bugs for at least 6 months. Schedulicity has now introduced a new bug, such that on the calendar view, I cannot tell who has been checked out.

Cons

The number of bugs that are introduced and the absolute waste of time spent on non-sensical aesthetic icons. The lines of the icons became smaller. They got rid of an apple symbol. Who are the ad wizards who decided this is a necessary and useful functionality update? Most users of this product are literate. Most users of this product are seeking ease of use and functionality. Yes, we want it to look nice, but the icons actually look sillier and some poor developers spent time coding for this garbage! Their time could have been better spent fixings the bugs and developing a QA team! Sweet baby J, how can they constantly be updating but not testing for bugs? How can a really great product become so aggravating because millennials wish to spend their energy on the thickness of lines of icons, instead of what actually matters?!

Reasons for Switching to Schedulicity

I made the switch because of the ease of use with Schedulicity and the functionalities.

August 2021

User Profile Picture

Sabrina from University of Houston

Verified Reviewer

Company Size: 10,000+ employees

Industry: Higher Education

Review Source: Capterra


Ease-of-use

2.0

Functionality

2.0

August 2021

Needs specialized scheduling feature…

I believe that it is a great product I think they just need to fix some of the features but I don’t know whether or not that was because it was a trial basis. Software looks really nice is very easy to set up scheduling however if they can just add a feature for special scheduling it would be an awesome product.

Pros

it is very easy to use is very easy to set up your scheduling an appointment so I thought that was very good about the software. The aesthetics are very seamless and you can tell that the developers definitely kept in mind the end-user when setting up appointments at all levels.

Cons

It is a wonderful product I believe that it is not very useful for individuals who have fluctuating schedules. I’m not sure if this was just a limited platform when completing the trial but it would be nice to kind of see that because not everyone is able to schedule the same time every day.

March 2018

User Profile Picture

Joan from Intown Massage

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2018

I have utilized online scheduling for over 15 years and this system is the most user friendly of any

Pros

I have used many other systems and many of them are clunky and difficult to use. My high tech clients and my computer newbie clients alike tell me they appreciate how easy and intuitive the options are. I like that it doesn't require that I take payment or payment information from my clients. I don't want to scare them away when they want to work with me. I like that I can keep track of packages by date so I know when packages have been purchased and what is left over easily. I like that system works well on a phone and on my computer. The staff response rate is incredibly quick and knowledgeable, it also feels personal, like a friend is writing me about the status of my request, not just a down and dirty response. When staff doesn't know the answer, they get back to me fast. Other systems I have used have bugs in the system that they have expected us to get used to. I have only had one time when we couldn't use the system for a very brief period of time in over 5 years of use. Love the fact that we can customize personal time into the schedule easily, and that we can click on it to change individual or series appointments, very useful.

Cons

I would love to look back on dates for even longer than the system allows - years back would be great. It really has replaced my datebook and I have always been a paper datebook girl but this was too easy too use for everything. I had so many people using the online system that I couldn't keep up with the paper option, it was no where near as up to date as the online system. I would like the date to be more obvious for package purchases than it is currently. You can see when it was purchased in edit, but it's not visible unless you hit that button.