Schedulista

RATING:

4.7

(34)

About Schedulista

Schedulista is a cloud-based scheduling solution that enables users to schedule appointments online, generate notifications and reminders and manage customer information. Key features include online appointment scheduling, SMS-based reminders, online payment processing through credit card integration and custom branding. The product also allows users to access and modify their appointment schedules using Android and iOS mobile apps. Schedulista allows users to punch in their working hours, which the software uses to authorize appointment bookings. Its drag-and-drop interface allows users to customize and move appointments. A separate customizable interface can be used for modifying web forms and adding custom images. Other features include social media in...

Awards and Recognition

FrontRunner 2020
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Schedulista Pricing

Single user: $19 per month 2-15 staff: $39 per month Contact Schedulista for more than 15 users. Flat fee. No setup charges.

Starting price: 

$19.00 per month

Free trial: 

Available

Free version: 

Not Available

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Schedulista Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Schedulista

1 - 5 of 34 Reviews

User Profile

Kayla Garnet

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Schedulista Rocks My World

I love Schedulista! As a small business, the price is right, the features awesome. I have referred many a student and colleague to Schedulista as it has streamlined my business and lets me focus on the therapy side of my practice. Brava, Schedulisa!

PROS

My only regret about Schedulista is that I did not enroll sooner. Schedulista has made a huge impact on my business - fewer no-shows, less wasted time rescheduling, less needless back-and-forth with clients. My clients love the reminders, both text and emails, plus the ease of changing an appointment iof necessary. I love customizing all the communications, from the initial welcome to follow-ups after an appointment.

CONS

This might be resolved in the latest version, but having a way to keep track of missed appointments. Usually, I delete MAs, but now that most of my clients are prepaid, having a way to note if it was a Missed Appointment (maybe simply a different color?) would be helpful.

Reason for choosing Schedulista

I felt harassed by them, who was ten times the price.

User Profile

André

Verified reviewer

E-Learning, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Perfect solution for scheduling online classes

We are a e-learning company based in London, UK and we deliver online language classes to clients based several in North America, Europe, Africa and Asia. Before Schedulista, the scheduling process for our classes was so painful, so time consuming. Schedulista is cost effective, easy to use. The integration with Zoom save us a lot of time and energy. All in all we are very satisfied.

PROS

- online scheduling system where several students can register for the same class in less than 1 minute - integration with Zoom - synchronisation with Google Calendar - time efficient - cost effective

CONS

In the calendar, the week starts Sunday which is how it is in USA but in Europe the week starts Monday. So an option to change that it will be great.

Reasons for switching to Schedulista

I needed a system for class (not just individual) scheduling that is not too expensive

Jean

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2017

Used to be great. Now appears to be abandoned business just collecting fees

I have used this product for at least 3 years. At first it was great. Clients loved the autonomy with which they could schedule their appointments. The product was a little glitchy from my end, but customers loved it. Just a heads up, contrary to how it is supposed to work, it is NOT okay to sync with Google. That messes everything up, and when you go to change an appointment, it sometimes won't let you because it thinks you are making an illegal google change. I have reached out to the developers, but beyond one rather pithy email, they have not taken my questions or complaints seriously. There isn't a day where I don't have to stop what I'm doing to deal with some schedulista bs. And now, it is getting glitchy from my client's point of use also. Hence, I am on this site looking for something better.

PROS

It is the most flexible of the scheduling apps for handling recurring appointments and for handling a schedule that can change on a dime (personal trainer).

CONS

It is a crap-shoot whether or not the appointment will set (or delete). Sometimes requires doing the same thing over and over until it "takes." As a result, some of my clients won't use it anymore and just call to make their appointments, defeating the purpose of having the app in the first place. Trying to sync with Google creates a lot of issues that apparently require a LOT of automatically generated most annoying emails every time you make a change on the schedule.

Amy

Cosmetics, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

I love Schedulista!

Schedulista has made the transition from employee to salon owner of my individual studio so easy and comforting. The customer service guys are very quick to respond to questions and have been patient in helping me to structure my services and settings. During the pandemic in 2020, they were very kind and understanding when my business was shut down for 8 weeks. I am completely happy with Schedulista.

PROS

The Schedulista software is straight forward and easy to use. My clients love it on their end and I love having a virtual assistant to send out appointment reminders and to take appointments for me after hours which saves me tons of time.

CONS

My only cons would be that there is not a feature to make a client "inactive" without erasing their file or history and if a family has one email address they cannot both have client files using that email address again. It is a minor thing but would be nice if that could be added somehow.

Reason for choosing Schedulista

I liked the look and feel of the site and I felt like it had enough bells and whistles for the cost. Customer service is high on my list and they are excellent at getting back to you and offer articles to look at to try to answer your questions while you are waiting to hear back. I like the it is working for me and at my fingertips with little effort or daily concerns.

Renee

Leisure, Travel & Tourism, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Great customer service and easy to use

Have loved using schedulista for years and appreciate their top level of customer service and customizable options!

PROS

Love how intuitive schedulista is and its options to customize fields. Fantastic customer service and a great company for small businesses to grow from!

CONS

Wish I could manage guests within private bookings.Wish it had more options for automated emails.Wish automated email templates could be branded and prettier.Wish fields could be connected to workflows based on the client responses.

Reason for choosing Schedulista

Loved that they didn't charge guests a fee and were easily affordable!