Ratings & Reviews

Overall Rating

4.56 / 5 (154)

4.93 / 5 (1,169)

Ease-of-Use

4.5 / 5

5.0 / 5

Value for Money

4.0 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

5.0 / 5

Last Reviewed

June 19, 2020

August 7, 2020

Pros/Cons

  • Pros

  • Love everything about this program. It has everything I need to build a call and send to specific employees. It allows me to help keep track of what I’ve done on each job

  • I love how easy my follow up tab is and all of the ways that I can sort through customers and jobs.

  • Cons

  • The cost is a bit high, but a necessary evil. Reasonable value for the price. Constantly evolving so this makes a up a bit for the price

  • I wish it was more Sales friendly for the salesmen at my company and measuring their numbers. But as the name states, Service Titan is great for that all on the service/install end.

  • Pros

  • I like that it's easy to use for the client whilst they're booking and I love that it is constantly improving

  • Love the fact that you can control your bookings from anywhere from any device.. love all the features and benefits .. and love the new e mail blasts .. excellent

  • Cons

  • I love everything about it, maybe only thing I have to say least is their updates are slower pace. it will take a while to have function you may want.

  • To be honest nothing really comes to mind, other than at times it has been a bit tricky to search a client and I have no idea why but other than that it's fantastic.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots