ServiceTitan vs Square Appointments

ServiceTitan has 158 reviews and a rating of 4.54 / 5 vs Square Appointments which has 125 reviews and a rating of 4.50 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.54 / 5 (158)

4.50 / 5 (125)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

October 16, 2020

October 8, 2020

Pros/Cons

  • Pros

  • I love how easy my follow up tab is and all of the ways that I can sort through customers and jobs.

  • I like this software as it helps tremendously with the many logistical aspects of our quality organization

  • Cons

  • Software is pricey but once you have it you understand why it costs what it does. This software is almost more than you need at times

  • The cost is a bit high, but a necessary evil. Reasonable value for the price. Constantly evolving so this makes a up a bit for the price

  • Pros

  • Easy to use for myself as well as clients making appointments. Fast, and accurate. I no longer have to stop what I'm doing to answer the phone.

  • I like the simplicity of it, it is well organized, and it is user friendly....especially for a new business owner like me

  • Cons

  • Set up can be a bit time-consuming, but what do you expect from such a robust, all-inclusive platform? It goes well beyond the scope of "just a pos" or "only a scheduling app".

  • For a while it was not compatible with Android, they have since created and Android app. Sometimes tough to get in touch with customer service

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux