Ratings & Reviews

Overall Rating

4.61 / 5 (146)

4.54 / 5 (198)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 19, 2020

November 20, 2019

Pros/Cons

  • Pros

  • Love everything about this program. It has everything I need to build a call and send to specific employees. It allows me to help keep track of what I’ve done on each job

  • I love how easy my follow up tab is and all of the ways that I can sort through customers and jobs.

  • Cons

  • The cost is a bit high, but a necessary evil. Reasonable value for the price. Constantly evolving so this makes a up a bit for the price

  • I wish it was more Sales friendly for the salesmen at my company and measuring their numbers. But as the name states, Service Titan is great for that all on the service/install end.

  • Pros

  • It is easy to use. Authorization levels for different user. Easy to set up. The appointment set up form are very customizable. Not to expensive. Great to control payment scheduling.

  • Easy. Simple. Organized. Updates fast. Multiple users is great.

  • Cons

  • sometime theirs a lag in updates. not sure why but not to bad not much of a con.

  • There's a bit of a learning curve but that's to be expected from a complex system with so many features.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots