The process of scheduling an appointment is very easy for our clients to use. And the email that get sent out to the client and to our staff are key to helping everyone keep track of appointments.

The web interface will sometimes not load if the web page is kept open too long. You can fill out many fields but once you hit submit it just doesn't do anything. It's a terrible bug.

Setster allows sufficient flexibility in setting schedules and customizing appointment verification. The customer service, on the rare occasion that something goes wrong, has been prompt and courteous in their responses.

Honestly, the thing I like least about Setster is a minor quibble. The length of website allowed for the organizations' website in the signature isn't long enough for our website, so since we don't have a phone number, we occasionally have to answer upset emails from students unable to get in contact with us.

The client side interface is intuitive and easy to use- it seems to operate seamlessly with our website

1. Unexpected bugs catches the team off guard and requires last minute scrambling- e.g. customer comes in with an email confirmation of the appointment but it doesn't show on Google Calendar. 2. The software is slower than the competitors when doing the same task with equal number of events/users. 3. when there are multiple users being displayed on the calendar, the interface is hard to read/use.

It helps us schedule and manage appointments for our new/existing customers to help them with implementing the software.

I really like that it will convert time for our customers and it is great at notifying both parties.

I wish it had more features. Specifically Salesforce integration would be massively helpful especially in our line of work

Client booking software

I have been using setster since 2012. It is helped me grow my business and so many ways. The best feature is that you can add online booking to your website. I would wake up and clients will have booked overnight. It streamlines the client booking process into one complete package.