Fresha
About Fresha
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Fresha offers free signup
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Free version:
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Most Helpful Reviews for Fresha
1 - 5 of 1,335 Reviews
Phoebe
1 employee
Used unspecified
OVERALL RATING:
4
Reviewed July 2023
affordable, easy to use and helpful.
EDUARDO
Verified reviewer
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2020
Easy to use, reliable and very robust.
This platform has allowed us to expand considerably thanks to the marketing campaigns that we can do through our website and facebook pages integrated into this application, in addition to allowing us to make reservations online, another highlight is the inventory control that we have been able to make with this tool, in addition to payments, is a very comprehensive program that offers great functionality, facilitating and optimizing the management of the business, so the team will improve their productivity and efficiency, thanks to the commands made in Shedul. Thanks to this tool our business has grown rapidly and has managed to consolidate in the market and earn the trust and satisfaction of our customers.
PROSShedul is a web platform that has a mobile application (iOs and Android), has a very friendly interface, does not require learning curve, its design is very effective and elegant, allows to centralize all aspects related to the administration of a beauty salon, integrates features such as web site customization, booking appointments and recurring appointments, management of employees, inventories.... This efficient tool is accessible from any device, anywhere and at any time via the Internet. In addition, it has a very complete free version and more functional business plans.
CONSThere is nothing I dislike about this program is very robust, complete and effective, has a high rate of customization, is well structured and offers excellent results.
Carley
Health, Wellness and Fitness, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Highly highly recommend fresha! Just try it out, you'll thank me later!
Love love love fresha! I'm not paying an arm and a leg and the people that work at fresha genuinely care about you and want to make your business grow. These are Canadian locals that want to help Canadian businesses. I recommend fresha to everyone who needs a booking software... They are just that great I want to support them like they support small businesses!
PROSI'm somebody who has difficulty just using Google sometimes. Fresha is so easy to set up and use, everything is straightforward and uncomplicated. They're booking software is free to use and when you get their POS machine, and you will want to, you don't pay a monthly fee, just a tiny percent (like 2.6% or something close to it) on purchases made only with the POS machine.
CONSThere's nothing that I dislike but one suggestion I would make would be with the cancellation policy, I wish there was a way that you could make it so that you could pick and cost different parts of each tier of the cancellation policy.. something light like if they rebook or cancel 24 hours before their appointment there is no penalty but a no-show gets charged 50% of what their bill was going to be.
Reason for choosing Fresha
I was just starting up my spa, didn't have a lot of money to spend on Spa booking software after everything I had paid out for all of my products and furniture, when I discovered how cheap it would be to have their POS machine, I had to contact them because their pricing seems too good to be true. They were just a company that were wanting to help smaller businesses and after trying them for over 6 months I couldn't possibly imagine some other Spa software, better than fresha just doesn't exist.
Steve
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed September 2023
Non-existant customer service
Horrible... our company is in despersate need of some help and can't get it.
PROSThe Calandar and team members and lists for emails and phone numbers.
CONSThe worst type of customer service possible, which is NO customer service, nothing... crickets. I have reached out via email and the Fresha Portal a number of time and gotten NOTHING in response. As a business coach this is the first reason I give to clients to fire and replace support companies.
Lam
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
FUNCTIONALITY
3
Reviewed July 2023
Used to be good
Im a fan and a loyal, but looking for alternative.
PROSFresha got 5 stars before it gets to good. They promised to be FREE FOR LIFE for all members in the begining. They have sms and email reminders free in the begining. Businesses are happy with it and gave them 5 stars in the early stage. Ive been using it for 7 years, we put so much effort and feedback to help them grow.
CONSAs they get better, they start charging businesses too much and greedy.1-Text messages are not unlimited anymore as promised, they start limiting down each month less and less. So we buy more reminder TEXT each month. That's fair. BUT2-Clients found us from FRESHA market= WE being charged 20% of the services they booked. Clients never howed up or cancel, we los the money. Economy is bad already, this is the last draw.We salons earn by % of services and carry a lot of fees, but this is ridiculous