Shore Online Booking Software


 

Shore Online Booking is a cloud-based solution that enables users to manage multiple appointments, manage customer relationships, create marketing campaigns and handle payment processing. The solution is well-suited for the needs of small, midsize and large businesses.

Features include online appointment booking through users’ websites or social media platforms, automatic SMS and email reminders, notifications of appointment cancellation or rescheduling, data import from external sources and the ability to send personalized newsletters.

Shore Online Booking also offers cloud-based calendar synchronization, personally branded booking sites, cloud-based financials, APIs for third-party integration and app-based service delivery.

This solution caters to the needs of professionals in industries such as beauty, health, foodservice, sports, automotive, cleaning, coaching, training and crafts.

 

Shore Online Booking - Website creation
 
  • Shore Online Booking - Website creation
    Website creation
  • Shore Online Booking - Appointment reminders
    Appointment reminders
  • Shore Online Booking - Mobile apps
    Mobile apps
  • Shore Online Booking - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

16 Reviews of Shore Online Booking

Showing 1-16 of 16

 

Start your review of Shore Online Booking

Click to start
https://www.softwareadvice.com/appointment-scheduling/shore-online-booking-review/

Alejandro from South Beach Salon and Spa

November 2016

November 2016

Glad I went with Shore

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was a little eskeptical at first, but Shore took our online presence to the next level. We were doing things the old fashioned way and we needed a change. All of our appointments are streamlined and my business is running smoothly. Their customer support is the best I've ever had.

Pros

-all in one solutions
-easy to use
-customers and employees love it

Review Source: Capterra
 

Christine from Studio 102
Number of employees: 1 employee Employees number: 1 employee

November 2016

November 2016

Awesome from the start....

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

From the moment I spoke with Shore and made my purchase through the building of my website and app, the process has been professional and the service exceptional!

Pros

Ease of use and customer service

Cons

Nothing

Review Source: Capterra

  Response: Shore, Shore

Date: November 2016

November 2016

 

Hey Christine! Thank you so much for your awesome review! Noticed there aren't any stars on Customer Support. Would it be possible to add those for me? :)
Best wishes, Hugo

 

Cesar from Cesar's photography
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

The best management tool for any business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have used show for about 3 months now and it has helped to follow up with my appointments easier because the system sends a confirmation automatically. The system also has helped me get appointments when I am outside of the business hours. It is convenient and easy to use. I am experimenting with marketing now but so far looks very promising how easy it is to reach my current database. The fact that people set their appointment it adds automatically to my database, thus helping me be in touch with new prospects for future time promotions. I admit I wasnt interested in shore when I was first contacted but I am glad the rep didn't give up to help me understand why this tool was so important for my business.
Thank you Shore.

Pros

It is easy and convenient

Cons

I wish it has a sign up section. So far only people that make appointments get signed up to my database.

Advice to Others

No

Review Source: Capterra
 

Sophia from Glamour Nail Salon

October 2016

October 2016

By far the best all-in-one solution for my salon

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've tried several different companies and none of them have been as good as Shore. I was spending way too much time doing tedious tasks. They have by far the best customer support- highly recommend the CRM, Web and App.

Review Source: Capterra
 

Michael from LA Sport Therapy

October 2016

October 2016

So far so good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ive had the Shore CRM, web and app for a few months now. It's easy for my staff use and my customers love it.

Review Source: Capterra
 

David from Davids Hair Designs

October 2016

October 2016

Very user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use and the customer support is great. It's great having a one point of contact for booking, web and app.

Review Source: Capterra
 

Andre from Bodas California
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2016

September 2016

Good job keep up the good work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Hugo and the shore team helped me with whatever was needed. Made everything simple. Overall good experience. I will be sure to recommend shore to my friends.

Pros

Customer Support
Software

Cons

Nothing

Advice to Others

Find a way to transfer/combine it with google calendar

Review Source: Capterra
 

Marc from Dr. Sullivan Chiropractic Center

May 2016

May 2016

Thanks!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I opened my own chiropractic office 3 years back. Getting the word out was probably one of the biggest challenges. I felt like I was back to square one and was questioning my career path. I had a website, but it was hard to find. Because I didn't have a secretary yet I was missing patient calls during my appointments. I asked a good friend about a program that lets patience book appointments through the internet. He told me about the booking system from Shore. When speaking to the customer service they told me that they could also help me to make my website more visible and user friendly. Since then I get all my bookings and appointments through my website and App. This is not only more convenient for me but also for my clients. I was really surprised by the service as well as the products shore has to offer.

Review Source: Capterra
 

Karen from Karen Cosmetics

May 2016

May 2016

Easy to use & friendly service- great for beginners

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Unfortunately I do not usually have time to write reviews about products that I buy. However, I feel as though this is a situation where it would only be fair. I have two kids who know all about computers. Me, howevever - I dont even have a Facebook. My kids are busy with school and activities and clearly have better things to do than to help their mother to create a website for her business (I promise they are very charming). I never thought about buying a software for my Studio, as I feared waisting money on something I would not know how to use. I am not sure about how the features from Shore are different from the other providers. But, I know one thing: the service is really incredable. Their patiance in explaing all the features, and the way they taught be step by step how to use the program was really nice.

Basically what I want to say is that if you're a gal or boy who grew up in a world where we would clime trees and play hide and seek rather than hanging on Facebook- then this product is for you. Beginner freindly and gets the job done.

Review Source: Capterra
 

Jessy from Hair up

May 2016

May 2016

Best Customer Management Tool yet

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have tried and tested already 3 different tools and by far Shore has definitely stood out from the rest. The online booking system and marketing functions has been my personal favourite, however, the SMS appointment reminders have become a real benefit to my business. After introducing these reminders, the number of missed appointments has decreased enormously.

Review Source: Capterra
 

Judi from William Collier Design

May 2016

May 2016

Shore has helped our business in ways I hadn't imagined.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

When I first got a call about Shore's scheduling software, my automatic answer was, "This won't work for our business". I thought this because we are not your regular hair salon, but a salon that provides hair replacement solutions for anyone experiencing hair loss. After going through the program with the Shore sales rep, I began to quickly see how it COULD work, and actually WOULD be a fantastic help to us. We get a lot of people emailing to schedule a consultation, and in doing so, can take up to 3-4 emails just to get a time on the calendar. Now, most people go straight to the Book Now button, and "Wa-La"...appointment booked. New and existing clients are truly loving the program. They think we're cool now that we offer this service. The awesome thing is that I don't have to remember to send out email reminders since the program does it automatically. Our clients really like this feature too. We've only been using this program since early March, and think it's only going to get better. One last "pro" to mention (though there are many) is the ability to text clients through the program for immediate responses, and the written history of correspondence - don't have to look through a pluthera of emails. Anyway...happy Shore gave us a call. We thank them for their great customer service and support!

Review Source: Capterra
 

Lore from CMBeauty Lounge

February 2016

February 2016

Shore is the best!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Where time is of the essence in business, Shore does not waste your time. They will give you great customer service and a great product that will minimize the time you have to spend in conducting your business.

Review Source: Capterra
 

Duchess from Frisky Business Beauty Studio

February 2016

February 2016

Shore has taken my salon to the next level!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

My favorite thing about Shore is the customer service. It is amazing! If you have any problems, they are resolved within 24 hours, max. Everybody is friendly and your satisfaction is their priority. My site builder went out of his way even when I kept changing my mind, and remained patient, professional, and was able to deliver a website that I adore. Since my website has gone online, my business has increased by at least 30% and all of my regular clients love booking their own appointments and feel that the salon is caught up with technology.

Review Source: Capterra
 

Brenda from B-Studio 117

February 2016

February 2016

Loving Shore

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

User friendly on both ends. Minor details that need to translated, but overall a good experience. Better than Mind Body. Much more simple, and they helped me through the whole process.

Review Source: Capterra
 

Frank from Frankly Beautiful

February 2015

February 2015

Fantastic Customer Service

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I've been using Shore/Termine24 for the last 10 months now, and I was not convinced from the start. That changed after having a call with my personal Account Manager - my daily chores are a lot easier now and the setup might seem huge (that's the reason for 4 Stars) but actually it gets done very quickly by Shore's customer service.
FYI: I have no computer knowledge whatsoever, still feel like a pro with Shore

Review Source: Capterra
 

Bjoern from Navinos
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2016

April 2016

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp