Noterro vs Goldie

RATING:

4.8

(524)

Noterro has 524 reviews and a rating of 4.75 / 5 stars vs Goldie which has 933 reviews and a rating of 4.75 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (524)
4.8 (933)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 14, 2024
June 17, 2024
Pros/Cons
  • Pros

  • This product has been great for our company. It doesn't yet have all of the features we would like or the amount of modifications we would like to make to things like intake forms.
  • I like some of the customizations that I can put in with the emails. Booking appointments is easy and I like that the charting is available to use as well.
  • Cons

  • The only big drawback is the lack of a therapist compensation function that would eliminate the work involved in therapists invoicing me and having to check those invoices.
  • I sometimes don’t change and when I open the page and things are different, it’s frustrating. I am a visual person and it’s frustrating.
Read all user reviews
  • Pros

  • The ease of booking, as well as being able to send reminders and charge a deposit for appointments. Customer service has also been excellent - rapid response and helpful answers.
  • I love the layout and the ease of use of the calendar. I also like the customization of the booking side.
  • Cons

  • Clients getting confused thinking they must download the app in order to book with me but when they have to use the link its confusing.
  • Don't like that it uses an 800 # instead of my call back. Makes it hard to respond on my part if I have to stop what I'm doing to look up customers # so I can answer if need be.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos