--- title: "TablesReady Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of TablesReady. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TablesReady is a good fit for you!" source_url: "https://www.softwareadvice.com/appointment-scheduling/tablesready-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Restaurant Management Software](https://www.softwareadvice.com/retail/restaurant-management-comparison/) / [TablesReady](https://www.softwareadvice.com/retail/tablesready-profile/) / TablesReady Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/retail/tablesready-profile/) Reviews [Alternatives](https://www.softwareadvice.com/retail/tablesready-profile/alternatives/) # TablesReady User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 66 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.7/5 - Value for money: 4.6/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 52 reviews (79%) - 4 stars: 12 reviews (18%) - 3 stars: 1 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (2%) ### Most mentioned pros - I love how quickly I can add a customer to the waitlist and how intuitive it is so call or text them. - Tables Ready made it a breeze! - We love using this app and it makes our service flow so mush easier ### Most mentioned cons - They claimed stolen credit cards were used to ask for the upgrade. - I disbelief, I told him I have no idea what they are talking about and that the email to them, isn't even from me. - CS team's response for critical issue is not escalated. ## TablesReady customer reviews Showing reviews 1-25 of 66 (page 1). ### Review - Overall rating: 5/5 - Reviewer: Jerry G. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Easy to install and teach staff. #### Cons Little confusing customizing times and messages. --- ### Long time happy customer - Overall rating: 4/5 - Reviewer: Brian K. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Tablesready has some of the fastest and most attentive customer service and support around. They are flexible and friendly and eager to get you working as needed. Felt very "taken care of" as a customer. If I may name drop, [SENSITIVE CONTENT] was absolutely great and so helpful with my most recent issues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is user friendly and easy to use and customize to your needs #### Cons Messaging through the software is necessary but you have to upgrade your account if you want to add more messages --- ### Good job! - Overall rating: 5/5 - Reviewer: Ania L. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Bering able to communicate with out customers #### Cons Small print. There is not much that I don’t like about this system #### Reasons for choosing TablesReady Cheap easy to use --- ### A Lifesaver for the Winter Months in Ohio - Overall rating: 5/5 - Reviewer: Joshua L. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered Discovering TablesReady was a life-saver and made parent pick up in the afternoons 1000x more efficient. [SENSITIVE CONTENT HIDDEN] in the tech support department was always prompt to reply to any questions our company had and made our experience even better! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are a little bit unique in the fact that we are not a restaurant but a childcare company. TablesReady was a lifesaver to ensure that our parents were not waiting in line during the cold winter months when we did not allow them into the building. The service was so efficient and easy to set up as a company administrator. Our favorite feature by far was the easy-to-use text message feature that allowed parents to text us when they were here. We could then respond with an automated message when their children were ready to be picked up at the door. #### Cons There were a few occasions where the text messaging feature was not working and parents had some issues, but the tech support team for TablesReady has always been very responsive and the issues were always resolved. #### Reasons for choosing TablesReady The price was reasonable and set-up was incredibly easy as compared to other services that required a quote. #### Vendor response Thanks for the kind words, Joshua it's been a pleasure supporting you and your team! Replied April 2021 --- ### TablesReady saved us during COVID - Overall rating: 5/5 - Reviewer: Deborah F. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. At our events, people can wait in a checkout line for up to 1-1.5 hours. Now with tables ready, our customers can continue to walk around instead of standing in an actual checkout line. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Because we used TablesReady we were able to operate safely during COVID. It was so well received that we have made it a common practice. #### Cons We had so many customers that it became hard for people to track where they were in line -- however, we were moving people through the line fast, so this information was a bit inaccurate anyhow. --- ### Tin Cup Grill - Overall rating: 5/5 - Reviewer: Brian S. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The system works exactly how unneeded/intended it to at the front door. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the wait list feature but I wish I could have a digital floor chart to have the host observe. #### Cons The fact that there isn’t a digital floor chart for the restaurant. #### Reasons for choosing TablesReady It was cheaper and seem very user friendly. --- ### Restaurant Waitlist - Overall rating: 5/5 - Reviewer: Marie G. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good experience overall. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software helps keep our waitlist organized and is easy to use. I am a restaurant manager working with a lot of staff. 100% of the time new staff have picked up how to use this software right away and it helps the flow of the heavy traffic of guests stay organized. A busy restaurant is always hectic but tables ready is one of the tools I look forward to using because it helps us stay organized. Knowing how long a guest has been on the waitlist before we seat them is another small detail that goes a long way. #### Cons I do wish this was an app and not a website. Our internet is sometimes slow during busy periods and it slows the website down. --- ### TablesReady is a game changer! - Overall rating: 5/5 - Reviewer: Laura S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We really love TablesReady and it has helped us to be able to easily and efficiently check our clients in and out! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love TablesReady and use is daily to check in our 50+ clients at our high-volume spay/neuter clinic. We then use the self-check in feature when they come to pick their pets back up from surgery. #### Cons Sometimes it does not want to load properly for us. --- ### Easy to use!! - Overall rating: 5/5 - Reviewer: Laurie L. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We love using this app and it makes our service flow so mush easier #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Anyone can use it, very easy to use. I can train a new staff member in a matter of minutes! #### Cons The way the tablet organizes the tables by time rather that the order we put in the names #### Vendor response Thanks for taking the time to review our waitlist app! We try to make it as easy as possible to use. Did you know you can change how the list is sorted? You can sort it by the order you put the names in, which we call the "Arrival Time" by heading to Settings > Waitlist Options. One of the first options lets you choose how the list is sorted. Email us at support [at] tablesready.com if you have questions! Replied August 2024 --- ### tables ready user - small restaurant with long line ups - Overall rating: 4/5 - Reviewer: Janice K. - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. we used to have our customers stand in a line to get in. we are extremely busy and we couldn't allow them to leave the line as they would lose their place if their names were called. it was stressful for staff and customers were often upset with our system but we didn't have any other option. since we started using tablesready, our customers are able to walk around the area and do some shopping or grab a drink elsewhere until their table is available. its much less pressure on our staff and our customers are very happy with the system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros its easy to use and easy to train staff how to use it. customers appreciate the option of the automated text or call. #### Cons I used to be able to view tablesready on my pc but now it is no longer supported and must be viewed only on other devices (we are also using an apple ipad so its not that huge of an issue). #### Vendor response Thanks for your review! Our app should be visible on any PC browser except Internet Explorer. We recommend Chrome, Firefox, or Safari. If you try with one of those browsers and you're having issues, please reach out to our support. Replied October 2018 --- ### GREAT tool for managing curbside service and communications - Overall rating: 5/5 - Reviewer: Peter V. - Verified reviewer: Yes - Industry: Veterinary - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered TablesReady was enormously helpful for us as we provided curbside service at our very large veterinary hospital. Prior to using your service, we were struggling tremendously to keep track of clients waiting outside for service and with communication. This platform solved all of that for us and more. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to setup and customize for needs. Users needed little to no training to become proficient in use of program. Great value for the cost of service. #### Cons This platform is outstanding in it's current state. Ultimately, we need additional features (separate waitlists) as our dependence and understanding of the waitlist utilization grew with ongoing use. #### Reasons for switching to TablesReady Needed more features. --- ### Time saving organizing - Overall rating: 5/5 - Reviewer: Tina C. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is user friendly and the customers love it. #### Cons I wish I could do multiple reservations for the same person at the same time. --- ### Does the job - Overall rating: 4/5 - Reviewer: Alex F. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros It updated the old system of a physical button you had to hold till it vibrated and they didnt always work. I also helps keep our guest safe by not being crowed into a waiting area. #### Cons maybe guest access or a way for them to add themselves over a automated phone call. and letting them see where they are in the list. --- ### TablesReady Works - Overall rating: 5/5 - Reviewer: Thomas C. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. People can leave business and be notified . Also they can call from their motel and we can notify them their table will be ready in xx amount of time #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of use and the ablity to go shop in downtown while we get their table ready #### Cons It was fairly easy once we got a computer and blocked surfing on it --- ### User friendly waitlist option - Overall rating: 5/5 - Reviewer: Samantha H. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far my experience has been great. I haven’t needed customer support and the system has worked well for the restaurant #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros This software is very user friendly. I also like that it’s web based and you can access from multiple devices. The month to month contract was also a highlight for our restaurant because we only need to utilize the program during our peak months. #### Cons Sometimes the website buffers a little long because of the multiple users but that’s my only complaint. #### Reasons for choosing TablesReady the pricing and the month to month option --- ### Great Waitlist - Overall rating: 5/5 - Reviewer: David A. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The software helps control the crowd on our busiest days and helps us manage the wait times we give our guests. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Waitlist feature of Tables Ready is easy to use and works well. It allows us to control the chaos that is Saturday and Sunday in a brunch restaurant. By allowing people to wait outside the restaurant, it keeps our waiting area from becoming too crowded. #### Cons We have had a few instances where messages don't go through but it is rare. --- ### Highly recommended - Overall rating: 5/5 - Reviewer: Melanie C. - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Before we started using TablesReady, we would write down customer's phone numbers and call them when their table is ready. Sometimes we wouldn't be able to call them as soon as the table was ready because the phones were being used by people taking takeout orders. So TablesReady solved that problem and it's also just an easier and quicker way to handle the wait list overall. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I like that I can easily communicate with customers who are on our waiting list without tying up our phone line. #### Cons We haven't had any problems with it. We've been totally satisfied. --- ### Helps Organize Host Stand - Overall rating: 5/5 - Reviewer: Jake L. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros Helps organize the host stand and communicate with customers who have placed reservations through SMS messaging system. #### Cons Slow load time on initial start of the program --- ### Sagebrush Steakhouse Waitlist - Overall rating: 5/5 - Reviewer: Linda P. - Verified reviewer: Yes - Industry: Restaurants - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The benefits of Tables ready are great. You get to analyze wait times so much easier. Love that you can take notes. Wheelchair/Highchair etc. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is so user-friendly. It is a nice private way of contacting each guest. Love the ability to send messages thanking them for their visit. Awesome #### Cons The price is a little high. Takes a couple minutes extra putting in information. --- ### Tables Ready - Overall rating: 5/5 - Reviewer: Bryan T. - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. none #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy use and ability to page customers. easy interface. #### Cons Could use more reporting and more options --- ### Review - Overall rating: 4/5 - Reviewer: Barry T. - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it gets the job done. It does freeze sometimes which causes annoyance #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It’s easy to use . I like that staff can see how long customers have been waiting #### Cons It freezes sometimes and doesn’t respond as quickly --- ### Easy of use - Overall rating: 5/5 - Reviewer: Osaro E. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I'll say deployment was very easy and seamless for the team. #### Cons Display app for TV screen showing waitlist with names would be great for our restaurant. --- ### Great stuff! - Overall rating: 5/5 - Reviewer: Ryan S. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was an easy fix for our struggles with our wait list. Tables Ready made it a breeze! #### Cons Everything seems just fine! No real complaints! --- ### Do not use!! - Overall rating: 1/5 - Reviewer: Dennis M. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered I have used tables ready for almost 3 years. Never had an issue with it. I have it tied to two of my businesses. Recently, I was alerted that I reached the capacity of my plane and asked if I wanted to upgrade. I thought it was odd. After a series of emails, [sensitive content hidden] the "Customer service" individual claimed that I had asked for an upgrad and provided me with an email stating so. The issue is, it's not even my email. [sensitive content hidden] then proceeds to tell me they canceled my account after seeing I have been using their service to spam/ scam people. I disbelief, I told him I have no idea what they are talking about and that the email to them, isn't even from me. They then stated they sent my information and ip address to the FBI to investigate me. Here I am, using this company for almost 3 years, with the same plan... Now all of a sudden my $69 plan jumps to $200 and an email that's not mine asked for an upgrade... And I'm scamming people? It's clear to see someone got into my account and tried to do nefarious actions. They claimed stolen credit cards were used to ask for the upgrade. I emailed the [sensitive content hidden], no response. Called. Nothing.. This company did absolutely no due diligence and blames a customer for scamming people. They also didn't have a problem charging me 3 times $200+ dollars before canceling me. Stay away. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Works great. Horrible [sensitive content hidden] and customer service #### Cons [sensitive content hidden] she/her is one of the absolute worst representations of a business. Period. --- ### Charity Event Communication System Outstanding - Overall rating: 5/5 - Reviewer: Shelley and James S. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered The Team at TablesReady is highly professional and accommodating, from the Executive Team, Support team.... to the software engineers. We had any questions or needed a minor adjustment....immediately they went into action and performed miracles for us. In addition, the TablesReady Program and Dashboards are incredibly user-friendly and intuitive from a management standpoint. This allowed us to achieve a new level of communication with our clients, securing a high percentage of our reservations and capitalizing on opportunities when a cancellation occurred. We were able to serve more families than in the past 24 years. Most importantly, our client's feedback was that it led to a first-class customer experience. Thank you for the tremendous support and partnership, TablesReady. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This SMS system allowed us to communicate directly with our families that were registered for our event much easier than through email. We've never experienced such a high attendance rate vs registrations because we made it so easy for the families to communicate with us. No shows were pretty much non-existent. They were able to send me messages on the day of the event and have immediate answers i.e. parking, how long is the sailing, were running late...will we still be OK to meet the boat etc... We were able to eliminate so much stress when they knew they could speak to us easily via text and have a very short period of time for responses. #### Cons The one change I would like to see implemented is allowing the system to send a last-minute SMS to all registrants vs having the messages pre-programmed when we began the registration for this event. We're a unique application so we do understand that it wouldn't be readily used by many other customers. All-in-all, absolutely no complaints at all. It was a FANTASTIC EXPERIENCE! ## More reviews [Next reviews](https://www.softwareadvice.com/retail/tablesready-profile/reviews/?page=2) --- TablesReady Reviews, Pros and Cons - 2026 Software Advice