Overall this has been really helpful with line management and definitely worth it at the price point.

Easy to use through the in-browser application. Helpful features like text and call customers are essential and this application really nails that on the head.

The software functions exactly how you would like it to, however, when it comes to data collection there is no mass export function for the contacts, leaving the venue to individually extract all the customer data spending hours on something that could be a 1-click function. Also, since the application is web-based and not an iOS app, the staff has to constantly ask for the account password to login causing some confusion occasionally.

Tables Ready is a great way to keep our customers organized. I am thinking of using the reservation part come off season.

After going through many many many apps for a waitlist that fit our restaurant, I was ready to give up and go back to the pagers. Which are horrible. We've used them for too long. I found this software and was impressed how easy it was navigate and show my employees how to use it.

The only thing I was hoping for was an option for two waitlists but I couldn't find that on any of the apps and only because we have 2 separate hostess stands, and a 350 seat restaurant. But we made it work for us.

The system works exactly how unneeded/intended it to at the front door.

I like the wait list feature but I wish I could have a digital floor chart to have the host observe.

The fact that there isn’t a digital floor chart for the restaurant.

We are looking for a different platform

It's relatively easy to use simple set up

too expensive out of state numbers the customers get called from is a constant problem the green on green makes it hard to tell how many people you've selected the fact thats there's no data base sucks there should be a call a head feature as well as reservations especially for the price. there should be able to add more than one set of notes like high chair, section b and request There should be prep sets for notes rather then remembering

Definitely helps with Reservation and Waitlist organization. Makes for a more professional guest experience. Gives us the features we need without the extra fluff we don't!

Has the features that we need without extra fluff and added expense!

Doesn't interface with our Toast POS. Hoping to will at some point.

At our events, people can wait in a checkout line for up to 1-1.5 hours. Now with tables ready, our customers can continue to walk around instead of standing in an actual checkout line.

Because we used TablesReady we were able to operate safely during COVID. It was so well received that we have made it a common practice.

We had so many customers that it became hard for people to track where they were in line -- however, we were moving people through the line fast, so this information was a bit inaccurate anyhow.

TablesReady makes it easy to to communicate with clients on when to bring their pets into the clinic, making it a safe environment for animals, staff and owners. The convenience of being able to text and call clients via the software makes our check-in process very smooth!

The software does not always work on the same browser. We often have to switch from Chrome to Firefox depending on which loads and runs faster.

We really love TablesReady and it has helped us to be able to easily and efficiently check our clients in and out!

We love TablesReady and use is daily to check in our 50+ clients at our high-volume spay/neuter clinic. We then use the self-check in feature when they come to pick their pets back up from surgery.

Sometimes it does not want to load properly for us.

We are generally on a wait list every day for both lunch and dinner. Using coaster style buzzers was becoming a nightmare. This software costs what one buzzer's replacement was. No spatial restrictions, customers know exactly the wait time, no more coming up to the counter to "check my time". This product is a must for streamlining Host station management.

Easy setup and training. Fast response times with guests, and ability to communicate issues.

No Phone support available. Only email.

The easy to use waitlist if perfect for our restaurant. The versatility of the app is incredible and the support team can help you in customizing your plan based on your needs.

I don't have anything negative to say about the product.

What we enjoy most about TablesReady is how it limits background noise for our guests who are dining. Instead of yelling out names and interrupting everyone's dinner experience, it is discreet and more professional. We like that it keeps track of what time each party arrived and that we can input reservations as well. It de- clutters our Host stand. Very effective and guests love not having to wait around the Host stand to be called. Instead they may go enjoy a cocktail and/or run an errand.

What we like least is not an issue with the software but more human error. If we are busy and the Host inputs a telephone number incorrectly, we have no way of getting in touch with them unless the Host remembered who they were. In addition, many people do not wish to disclose their telephone number and we are forced to remember who they are so we may retrieve them. And lastly, some people do not pay attention to their phones as they are trying to enjoy their evening out. But other than that, the software itself is very effective and convenient.

The Team at TablesReady is highly professional and accommodating, from the Executive Team, Support team.... to the software engineers. We had any questions or needed a minor adjustment....immediately they went into action and performed miracles for us. In addition, the TablesReady Program and Dashboards are incredibly user-friendly and intuitive from a management standpoint. This allowed us to achieve a new level of communication with our clients, securing a high percentage of our reservations and capitalizing on opportunities when a cancellation occurred. We were able to serve more families than in the past 24 years. Most importantly, our client's feedback was that it led to a first-class customer experience. Thank you for the tremendous support and partnership, TablesReady.

This SMS system allowed us to communicate directly with our families that were registered for our event much easier than through email. We've never experienced such a high attendance rate vs registrations because we made it so easy for the families to communicate with us. No shows were pretty much non-existent. They were able to send me messages on the day of the event and have immediate answers i.e. parking, how long is the sailing, were running late...will we still be OK to meet the boat etc... We were able to eliminate so much stress when they knew they could speak to us easily via text and have a very short period of time for responses.

The one change I would like to see implemented is allowing the system to send a last-minute SMS to all registrants vs having the messages pre-programmed when we began the registration for this event. We're a unique application so we do understand that it wouldn't be readily used by many other customers. All-in-all, absolutely no complaints at all. It was a FANTASTIC EXPERIENCE!

we used to have our customers stand in a line to get in. we are extremely busy and we couldn't allow them to leave the line as they would lose their place if their names were called. it was stressful for staff and customers were often upset with our system but we didn't have any other option. since we started using tablesready, our customers are able to walk around the area and do some shopping or grab a drink elsewhere until their table is available. its much less pressure on our staff and our customers are very happy with the system.

its easy to use and easy to train staff how to use it. customers appreciate the option of the automated text or call.

I used to be able to view tablesready on my pc but now it is no longer supported and must be viewed only on other devices (we are also using an apple ipad so its not that huge of an issue).

Discovering TablesReady was a life-saver and made parent pick up in the afternoons 1000x more efficient. [SENSITIVE CONTENT HIDDEN] in the tech support department was always prompt to reply to any questions our company had and made our experience even better!

We are a little bit unique in the fact that we are not a restaurant but a childcare company. TablesReady was a lifesaver to ensure that our parents were not waiting in line during the cold winter months when we did not allow them into the building. The service was so efficient and easy to set up as a company administrator. Our favorite feature by far was the easy-to-use text message feature that allowed parents to text us when they were here. We could then respond with an automated message when their children were ready to be picked up at the door.

There were a few occasions where the text messaging feature was not working and parents had some issues, but the tech support team for TablesReady has always been very responsive and the issues were always resolved.

Eliminates pagers, using an all electronic paging system through our guests phones makes managing the wait easy

Ease of use, set up, and training. It makes managing the wait easy for our staff and guests

None that we experienced. It has satisfied all of our waitlist needs