I love that it seems to understand and anticipate all the functionality I need (before I knew I needed it!). And that can be more and more complex as I offer a wider range of products, services and programs. It's a powerful program yet not so complex that we need deep expertise in programming to design the communications, notifications and interface the way we want. And the customer support I've received from my onboarding supporter Cust support rep has been truly fantastic! So quick, thorough and clear. That type of excellent support and follow-up speaks volumes to me about this program.

I'd say that due to how robust this program is, it's critical to get onboarding help when you're first starting out with it, and not try to accomplish all your essential tasks without that added support.

great

allowing the client to schedule themselves

You are currently unable to limit the amount of appointments allowed in one day. This is a very big Con

- Easy to customize - Easy to manage - Price acceptable for huge teams

- Very very bad support even in Business Plan. They promise to arrange a dedicated phone number in Business Plan. I asked for a dedicated phone number and it has been over 1 month and no solution. Support team even does not reply my messages for over 15 days !!! - I have been using this program for over 3 years and the system is buggy. They always release new version but in each version system gets buggier

It's easy to use and offers a good number of features.

At first I was very reluctant choosing a software which isn't well known to use. But with time I got satisfaction using TimeTap and I would highly recommend this software to people

In my opinion, below are few things that can be improved on in the software:Customization of email reminders and notifications and the User interface and design.

I am more productive using Time Tap. I set the times I am available; the types of interactions clients may choose from and then give them control of when they set up our sessions. This frees me to work on other projects, knowing that my clients have a clean, professional looking way to schedule time with me.

Being able to copy and paste my personalized Time Tap Link into emails, helps my clients schedule meetings. This saves all the back and forth emails, "does this time work?" Time Tap is much more productive. I have embedded the Time Tap scheduler on my website and on specific landing pages. What a great tool to convert visitors into clients. They can take action and be in control of their schedule. I get to speak with potential clients in a planned way, allowing me to be more productive.

It took me a while to learn how to navigate the different screens. I have a system in place now that works well for me, but I am not sure it is the most efficient way to use the software.