All TIMIFY Reviews
1-25 of 41 Reviews
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Melvin
Verified reviewer
Health, Wellness and Fitness, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Five Stars All Round
TIMIFY provides a way both I and my clients can keep track of appointments, it also gives them the flexibility to schedule appointments at their leisure. For me, I can enter appointments wherever I am, at the treatment room or on the go and know it will always be up to date.
PROSEase of setting up an account, integrating it with my website and Facebook page and not needing to give clients step by step instructions, its very intuitive.
CONSUnable to change bookable times of individual days, only days per week which then carry throughout the year. For example most days I work 9.30am - 2.30pm then 6.30pm - 9pm, however when I'm with a Corporate Client work 9am - 5pm so need to amend the diary to enable their employees to book online, but doing so has allowed other clients to slip in at times I wouldn't normally be working.
Vendor Response
Hi Melvin, Thanks for your review. We¿re really happy you find our software so helpful. Have you tried out our Shift Planner tool? It gives you the flexibility to set your schedule exactly as you wish, to address the concern you outlined. Here¿s some more info¿(https://www.youtube.com/watch?v=5ft5CYmG9cI). If you haven¿t tried the Shift Planner, and are not a Premium user, contact our CRM via the live chat on our website, who will be happy to give you a complimentary trial for 10 days. Best, Your TIMIFY team.
Replied November 2018
Anna-Maria
Civic & Social Organization, 11-50 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Timify - gives you more time for things that really matter
So, I only need TIMIFY once a year for about a month for my unsalaried work. It's just to let people book a "Santa-Service" for their kids (catholic tradition). When I found TIMIFY I was relieved, because it saved my so much time - i don't need to be home, so that people can call me and book their dates on phone. They can do it on TIMIFY and I can easily check dates from everywhere I am. It helps you to focus on important things and is easy to use and handle. If you're in trouble or having problems you can't solve by reading the manuals oder FAQs, costumer service is accessible and replies within a short period (only a few hours, depending on the time you contact them).
PROSTIMIFY is totally easy to use, even if you're not a pro by building a website. You only need to follow the guidance tour. Your costumers can book free dates by different employees of your business - you're allowed to fill in your hours, block dates, set different booking times for your employees and set varying panels for your costumers to complete. If someone books by a time you're already blocked, you can easily cancel the reservation. Thumbs up for the fact that you can use TIMIFY on Smartphone, Tablet or PCs. So you're not relied on working from home or a static working place. I'm most excited about their costumer service. Without being intrusive, they give you the feeling to always be responsive and helpful. You'll get Mails, asking if everything is fine and ask you to give constructive feedback. If there's anything you complain or don't understand, they will work as fast as possible to fix your problem or accommodate concerning your wishes. So I can completely recommend you TIMIFY for your business!
CONSIf you wanna test the classic version, you're automatically testing the premium version - that's a little bit confusing, but the costumer service is working on that problem already.
Vendor Response
Dear Anna-Maria We're delighted you found our software so beneficial. Thanks for taking the time to tell us! As you said, our customers will be able to decide when they want to star the 14 day free Premium trial. We know that can be confusing and we are working to change this as fast as we can. Once again thanks a lot! Your TIMIFY team
Replied November 2018
Graziella
Consumer Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Very happy with Timify
Very pleased with their customer support. Had an issue with service provider a few months back. Even though they knew the problem was not from their end, they still tried their best to help me. A big job well-done!
PROSVery easy to use by myself and my clients.
CONSWhen Emails are sent to clients, they are from Timify, not my business
Reason for choosing TIMIFY
Price was better and found it easier to communicate with customer support
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed November 2018
Seems to be stuck in v1.0
At some point, I will move to a more advanced online calendaring platform, but right now, i have so many meetings occuring daily, I will have to wait until I have a break in my schedule.
PROSLike other online calendars, it's easy for me to send out a link to it and anyone can book time with me.
CONSThere are SO many: * The user cannot select the time zone * it is very hard for the external user to change their appointment * The user interface is bizarre to say the least. For instance, when you write a name in the 'Service/Title' field, you then have to move your mouse down to select it. Why not just write it in the field? When you select a time to enter an appointment, you have to select when it starts, then how long it is? Why? Have you ever used Microsoft office? I should just be able to drag across the calendar slot, and on and on... * The Timify calendar does not integrate well with Outlook or Gmail calendar. * Why can't I see more information about the booking just with a mouse over? Why can't I mouse over the appointment, then copy and paste key elements of the appointment?
Vendor Response
Thank you for taking the time to leave us your feedback. It's really valuable for us. In response to your comments, our IT team have been working for the last year on TIMIFY 4.0, which will be released in February 2019. It addresses each point you have made (and more), and will offer significantly enhanced usability and functionality, for the user and their customers. We are sorry for the shortcomings you have experienced, but please be assured, we are working hard on developing what we hope will be something really special. In the meantime, we hope you will continue using our software and let us know how you find the new version. If there is any further feedback you would like to give, or anything you would like to discuss in terms of suggestions, our CRM team would love to talk to you. It sounds like you use our software a lot and your feedback would be appreciated. You can contact then from the chat box on our homepage Thanks again for your time. The TIMIFY team.
Replied November 2018
Sava
Medical Practice, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Perfect scheduling program
Helps me a lot in my everyday practice.
PROSThe free version is very good and useful.
CONSCan be little less expensive for Bulgaria.
Rowland
Computer Hardware, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2019
Good not great
Good not great, TIMIFY suggest they take on board customer comments but I’m none the happier with it than I was day one. If some simplification changes were to be made it would be a great tool but sadly it only rates as clunky but functional in my opinion. Currently experiencing difficulty with the client email confirmation not working currently waited 2 days and still no response.
PROSclient data storage and calendar booking system. It’s nice that it keeps a service history and also the ability to email the client booking details.
CONSNo function to view customer address details from the appointment directly, this causes the user to lookup the customer from the client database and view from within client details. Very clunky process for a mobile service provider using the app on a mobile device, a quick link to customer address details from the booking preview would solve this.
Eve
Professional Training & Coaching, 1 employee
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2021
It started well...
The people working there do their best but even they were at a loss with the issues I had.
PROSIt seemed to have all the features I needed: timezone management, multiligual, rooms management, multiple login, synchronization with Calendar, multi-products...
CONSI had bugs on Summer/Winter-time change day, I had accounting bill me too much or not notice my payment, synchronization stopped, my coworker never understood it, clients did not find the translation... it worked great for 4 months and I got an automatic yearly renewal. I experienced the change to NOVA and it sucked.
Reason for choosing TIMIFY
They were the only option featuring all I needed in 2018.
Gerhard
Medical Practice, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Short Review
Fast and reliably managment of work flow, especially the daily timetable!
PROSIt is easy to handle, patients find it very convenient, and most important at all they can make an appointment very fast, this is helpful both for patients and our work in daily routine
CONSOnly thing we are really missing: a possibility to directly rmember patients on their appointment via sms , still not all people check their Email!
Vendor Response
Hallo Dr. Bencsits, Thank you so much for taking the time to write your positive review about TIMIFY, we appreciate it a lot and are happy to hear that it has been beneficial for your medical practice. About the SMS function, a member of our customer support team will contact you soon to offer you this possibility, we haven't made it public yet, but you could be one of the first to use it. :) Thanks again, Your TIMIFY Team
Replied November 2018
Stijn
Sports, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2023
A real nice trustful booking system
A helpful customer support
PROSThe accuracy and software is trustful to implement with my agenda
CONSThere is no application easy to use for my customers but they can book by the widget or banner on my site and it fits for me.
Reason for choosing TIMIFY
The price and overall customer support
Anonymous
1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Perfect solution for small busineses
Excellent.
PROSIt is very easy to use and intuitive. Also, unless you decide to use some of its premium features, it is totally free. Yes!! totally free, for real, and no ads. It is also very easy to use for your customers.
CONSI think, nevertheless, that the premium features are too costy for small companies, perhaps some intermediate solution would be appreciated by some users like me. I would like to have access to only some of the premium features.
Candace
Verified reviewer
Mental Health Care, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed November 2018
Very easy to use
Scheduling is very easy and the email notifications are great
PROSI love that you are able to make appointments for any staff member from anywhere using the site or the app
CONSUnable to see all employees working on a given day. Only allows weekly view for 5 employees max
Petra
Cosmetics, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Wir lieben dieses System!!!
Timify ist ein toll durchdachtes System und der Support ist spitze!!! Unser Arbeitsalltag ist seit der Einführung um so Vieles leichter geworden. Kein ständiges Telefon-Klingeln mehr, bei dem man die Arbeit unterbrechen muss. Davor gab es wöchentlich mind. 10-15 Anrufe, bei denen die Kunden einfach nur nachgefragt haben "Du, wann hab ich jetzt genau meinen nächsten Termin".... Seit der Buchungsbestätigung per Mail und VOR ALLEM der Erinnerung 2 Tage vorher gibt es viel weniger Terminausfälle.
PROSDie Online-Buchung, die Verwaltung der Kundendaten, das E-Mail-Erinnerungsservice
CONSToll wäre, wenn die Kunden als E-Mail-Absender "Style you" - also unseren Studionamen sehen würden, da bei mehreren vereinbarten Terminen (hintereinander viele Mails an den Kunden) oft alles im Spam landet und dem Neu-Kunden selbstverständlich der Name Timify nichts sagt... Selbst wenn die Mails im Posteingang landen, werden sie oft von Kunden unabsichtlich gelöscht, da sie den Namen nicht kennen.... und paar Tage später weden wir angerufen, weil sie die Buchungsbestätigung vermissen...
Reason for choosing TIMIFY
Weil es die Möglichkeit gab eine ganze Arbeitswoche mit mehreren Mitarbeitern in der Ansicht zu sehen - und weil alle anderen Funktionen beim Testen super funktioniert haben!
Barbara
Alternative Medicine, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Bewertung timify
Super Einrichtung für Menschen wie ich - nicht mehr Vollzeit arbeitend
PROSKostenlos :-) - [sensibler Inhalt ausgeblendet] schätzen online-Buchungen außerordentlich - problemlos - begleitet mich seit einigen Jahren - schätze es selbst sehr - da kein Telefonat vorab notwendig
CONSLeider - durch Unpersönlichkeit der Buchung evt mehr Nichterscheinen der Pat ohne Grund und Melden - Vollversion sollte in Teilbereichen möglich sein (nicht jeder braucht alles der Vollversion) und dadurch kostengünstiger
Reasons for switching to TIMIFY
Weiß nicht mehr, ob Doctolib - Angebot von früher auch kostengünstig - dann Umstellung auf Ärzte (vorher auch andere Therapeuten) und sofort unverhältnismäßige Kostensteigerung
Volker
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Hervorragender Terminkalender
SUPER! Wir führen damit seit Jahren den Terminkalender für die Praxis, ohne eine zusätzliche weitere Lösung zusätzlich beanspruchen zu müssen. Dabei nutzen wir bei weitem nicht einmal annähernd den gesamten angebotenen Funktionsumfang aus, der möglich wäre.
PROSDas Produkt erfüllt alle Anforderungen an ein modernes Buchungs- und Terminmanagement. Der Funktionsumfang liegt dabei weit über dem, was Branchenlösungen als Terminkalender in eine berufsgruppenspezifische Software einbauen (und dafür meist extra noch einen Modulpreis erheben). Insbesondere ist für uns die Feinjustierung von Terminerinnerungen nützlich, die der Terminuntreue der Kunden entgegen wirkt.
CONSda gibt es nichts! Und da dieses Feld erst nach mehr Eingaben keine Fehlermeldung mehr zeigt, sage ich nochmal: es gibt keine Negativkritk!
Reason for choosing TIMIFY
Funktionsumfang, Preis-Leistungsverhältnis und Skalierbarkeit/Übrsichtlichkeit (Abgrenzung diverser Ressourcen und Untersuchungen mit Farbcodierung etc...)
Reasons for switching to TIMIFY
Tod des Betreibers
Tina
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Nie mehr ein anderes tool
Es ist wirklich einfach zu bedienen und der Kunde kommt auch super zurecht.
CONSWeiß ich nicht. Ich habe nichts gefunden was mir nicht passt.
Reasons for switching to TIMIFY
Mir war FitogramPro zu teuer und zu kompliziert.
Christian
Restaurants, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
El software a tu Medida.
Es efectivo ,facil de usar, auto actualizable y practico , los usuarios se adaptan rapido. un Excelente chat, la comunicación es fluida y el soporte es bueno. En el momento que me decidí, había uno o dos Plataformas que eran similares ,la relación precio calidad , solo uno que dio el ancho y este fue Timify.
PROSEs efectivo ,facil de usar, auto actualizable y practico , los usuarios se adaptan rapido.
CONSnada , con lo que tiene y las nuevas actualizaciones suple todo lo necesario, para nuestro buen funcionamiento.
Reason for choosing TIMIFY
Es efectivo ,facil de usar, auto actualizable y practico , los usuarios se adaptan rapido. un Excelente chat, la comunicación es fluida y el soporte es bueno. En el momento que me decidí, había uno o dos Plataformas que eran similares ,la relación precio calidad , solo uno que dio el ancho y este fue Timify.
Vendor Response
Hola Christian, muchas gracias por tus comentarios. Nos alegra saber que nuestro software satisface tus necesidades y que tus clientes se han adaptado a el con facilidad. No dudes en contactarnos en cualquier momento que lo necesites. Tu equipo TIMIFY.
Replied December 2020
Santi
Alternative Medicine, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Estoy feliz con Timify
Estoy muy contento con Timify, me gusta, es cómo parte de mi y de mi trabajo.
PROSEs completamente adaptable, personalizable y cómodo en su uso. Tiene muchas capacidades e incluso puedes interactuar con otras aplicaciones. Lo uso a diario para la gestión de todos mis clientes y mis consultas.
CONSQue sólo puedes cobrar con Paypal y Stripe, eso supone una espera para tener en tu cuenta el dinero que has ganado cada día, me gustaría poder introducir BIZUM y TPV de mis bancos.
Reason for choosing TIMIFY
Porqué me gusto mucho desde el comienzo y lo empecé a usar y poco a poco lo fuí haciendo mío.
Gabi
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Sehr empfehlenswert!
Sehr übersichtlich, einfach zu handhaben (auch von den Kunden), die eigenen Dienstleistungen können problemlos angelegt und verwaltet werden.
PROSFür mich ausschlaggebend war seinerzeit, dass ich für den Anfang eine kostenlose Basisversion nutzen konnte. Als Existensgründer schaut man halt auch auf den finanziellen Aspekt. Was aber noch viel wichtiger war, dass ich jederzeit von überall her auf meine Termine zugreifen kann und vor allem, dass auch meine Kunden direkt selbst und 24/7 ihre Termine selbst buchen können.
CONSEigentlich kann ich nicht wirklich was negatives nennen. Was mir in der Basisversion fehlte kann in der Pro-Version zu einem monatlich gerechtfertigten Preis genutzt werden.
Reason for choosing TIMIFY
Habe kein vergleichbares Produkt gefunden, dass mir den Service von Timify bietet.
Björn
Health, Wellness and Fitness, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed November 2022
Schlechter SUPPORT - Abzocke
NIE wieder TIMIFY oder ähnliches von der Firma
PROSIm nachgang nichts, schafft jedes unternehmen besser als dieses
CONSSchlehter Service, Schlechte Buchhaltung, UNFREUNDLICHE Mitarbeiter, Unkooperativ
Reasons for switching to TIMIFY
Schlechter SERVICE
Jean
Consumer Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
UTILISATION DE TIMIFY EN ENTREPRISE
Facilité d'utilisation. Lisibilité et modifications faciles à réaliser.
CONSIl n'y a pas de possibilité de mettre deux réservation le même jour pour la même ressource, comme dans google
Laurence
Health, Wellness and Fitness, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Logiciel performant
Facilité d'utilisation, convivialité, support assistance efficace
CONSFonctionnalités différentes en fonction de l'abonnement choisi. Les commentaires sur la fiche client n'apparaissent sur chaque RV pris, avec mon option choisie... dommage !
Reason for choosing TIMIFY
Gratuité possible au démarrage de mon activité
Joan
Automotive, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Atención al cliente y personalización
Muy buena! Atención al cliente excelente!
PROSComo cliente nos hemos encontrado con necesidades concretas para mi negocio que las funcionalidades de Timify no cubrían inicialmente. No obstante, el Equipo de Timify me propuso implementar estas funcionalidades al programa, adaptándose aún mejor a nuestras necesidades.
CONSLa verdad es que hay pocas cosas que no me gusten, igual añadiría algunos parámetros más de configuración de servicios y recursos.
Reasons for switching to TIMIFY
Funcionalidades y facilidad de uso.
Vendor Response
Hola Joan, muchas gracias por tus comentarios positivos sobre TIMIFY, y la valoracion de nuestro equipo de soporte como excelente. No dudes en comunicarnos los parametros que te gustaria que implementaramos. Un cordial saludo, tu equipo TIMIFY
Replied December 2020
Ines
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed March 2021
Absolut enttäuschend
Absolute Fehlinvestition und keine Chance nachträglich zurückzutreten.
PROSDSGVO Konformität. ansonsten nichts. Für uns ziemlich unbrauchbar.
CONSKeine individuellen Links in der Premium Version. Standardfeatures müssen zu hohen Preisen zugekauft werden. Die Premium Version kann genau nichts. Das Tool ist vollkommen veraltet, kann nicht customized werden ohne hohe Preise zu bezahlen. Die Darstellung ist überhaupt nicht zeitgemäß. Komplett unübersichtlich, dass das Tool nichts kann in der Premiumversion.
Reason for choosing TIMIFY
DSGVO und vermeintliche gute Features
Stefan
Veterinary, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Zeit- und Arbeitsersparnis
sehr einfache Handhabung, kundenfreundlich, günstig
CONSnimmt manchmal Eintragungen nicht gleich
Yohann
Automotive, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
I like to use your software
I am very satisfied, and my requests are processed quickly
PROSIt is easy to use, and i can manage the planning of my all employees. It also serves me in my accounting.
CONSI would like to be able to manage sending SMS at each appointment, and to program
Vendor Response
Hello Yohann, We're delighted you find our software so beneficial. Thanks for taking the time to tell us! We are working on offering our customers the possibility to send as well SMS reminders. We'll let you know as soon as that function is available. Your TIMIFY Team
Replied November 2018