Transwide software


15 reviews(4.0/5)
15 reviews(4.0/5)

Transwide is a cloud-based transportation management solution. Transwide is suitable for shippers who are looking to automate their transportation and logistics operations and processes. Key features include sourcing and procurement, slot booking, freight cost management, reporting and analytics.

The sourcing and procurement feature allows users to collect and analyze transport data, identify and select carriers network, managing bids and suppliers for contracts.

Planning and execution module helps in the planning of carrier assignments by ensuring real-time tracking of orders, carrier connectivity and management of documents. The reporting and analysis help users to conduct performance analysis and generate scorecards in order to keep a track of execution of activities.

The solution also supports ocean freight, barge, rail and intermodal transportation. It caters to industries such as food and beverages, chemical, paper and packaging and mining and minerals. Support is available via phone and email.

Supported Operating System(s):
Web browser (OS agnostic) , Windows 8

15 Reviews of Transwide

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  • Anne from Food Manufacturing

    Specialty: Other

    Number of employees: 501-1,000 employees

    June 2018

    Transwide Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like how this software works for the needed service. It conducts real-time update for easily monitoring.

    Cons

    It just bothers me how the visual presentation looks like. It is complicated to look at although the functions works well.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • harmandeep singh from New York University

    Specialty: Education

    Number of employees: 5,001-10,000 employees

    November 2017

    Transwide

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Passwords don't change every 3 months, very user friendly.
    We are very happy with the tool and the service provided by it and the team that helped implement it

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Dave from Roquette America

    Number of employees: 201-500 employees

    July 2016

    Excellent Communication Tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were the first U.S. company to start using Transwide. We utilize the tendering product to get our orders to truckload carriers. It saves us a lot of time and errors in the tendering process. Our carriers like it a lot with the 24/7/365 system availability.

    Pros

    Simplicity of use and clear organized transport order information for the users.
    Login is fast, easy to add users, TW Support is very reactive and helpful for both Shipper and Carriers. Don't have to keep changing password like a lot of systems.
    System updates are always done on weekends.

    Cons

    Screen changes are a bit slow (about 15-30 seconds per screen).
    Scheduled down time is always planned for best time in Europe so is always during U.S. business hours.

    Review Source: Capterra

    Response: Wolters Kluwer Transport Services, Transwide (PPC only)

    July 2016

    Thanks for the great review and feedback. WE appreciate our lengthy relationship with Roquette. You never forget your "first" ;-)

  • Audra from AACT

    July 2016

    AAA Cooper, Little Rock AR - Audra

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been using this program for Caterpillar without any issues. I do not use it as often as I used to because Jessica here has been scheduling Caterpillar. Thanks,

    Pros

    na

    Cons

    na

    Review Source: Capterra

    Response: Wolters Kluwer Transport Services, Transwide (PPC only)

    July 2016

    Thanks for your review Audra. We truly value feedback we receive from "carrier community" , since users like yourself are the ones who book most of the appointments in our solution.

  • Debbie from Carmeuse Lime And Stone

    June 2016

    Transwide Review from AN/BR/MY

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Good tool for scheduling loads. Reporting leaves a lot to be desired. System is slow. I am not privy to costs.

    Pros

    Ability to schedule loads.

    Cons

    It's slow.

    Review Source: Capterra

    Response: Wolters Kluwer Transport Services, Transwide (PPC only)

    June 2016

    Thanks for your feedback Debbie. Since the Transwide solutions are all run in the "cloud", system speeds are subject to local bandwidth issues. Your site is the only one of 15 within your company that experiences speed issues. Also, Carmeuse should be implementing advance Reporting options from Transwide within the next few weeks that should provide you the reporting you are looking for

  • Shannon from Carmeuse Lime

    Number of employees: 501-1,000 employees

    June 2016

    Transwide Site Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall, Transwide is a very beneficial tool for our company. It has greatly reduced the time it takes for us to schedule, by allowing our carriers to log on and schedule loading appointments.

    Pros

    Very convenient

    Cons

    Slow Speed

    Review Source: Capterra

    Response: Wolters Kluwer Transport Services, Transwide (PPC only)

    June 2016

    Thanks Shannon!

  • Stephanie from Carmeuse Lime & Stone

    Number of employees: 51-200 employees

    June 2016

    Transwide Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I am an occasional user & find it user-friendly. It's normally difficult to work on a system when you don't access it on a regular basis. I find this system to be stress-free, once you've been provided with some initial training.

    Pros

    It's easy to follow & understand.

    Cons

    None.

    Review Source: Capterra

    Response: Wolters Kluwer Transport Services, Transwide (PPC only)

    June 2016

    Thanks Stephanie. We're glad you appreciate our user-friendliness.

  • Delores from Carmeuse Lime & Stone

    Number of employees: 1,001-5,000 employees

    June 2016

    Transwide Feedback

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Transwide allows us to manage our business versus our carriers managing our business for us. Demurrage costs have been slashed by 75%.

    Pros

    Click of a few icons and loading schedules are there and we know what is facing us for the next few hours - until it changes of course based on drivers or customer requirements.

    Cons

    Logs you out after x number of minutes of inactivity.

    Review Source: Capterra

    Response: Wolters Kluwer Transport Services, Transwide (PPC only)

    June 2016

    Thanks Delores. We value your years of usage and your recent feedback.Transwide allows for 40 minutes of inactivity before logging out inactive users. Like most cloud solutions today, we have to trade-off how long we can allow our 80,000+ users to remain on the tool without activity vs. performance speed for those who are actively using the applications.

  • Tara from Carmuese

    Number of employees: 51-200 employees

    June 2016

    Has made us more efficient

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have had an overall great experience with Transwide. It has helped us to become more efficient with tendering loads to the carriers and has helped out a lot with detention costs.

    Pros

    The carriers being able to get their loads almost instantly.

    Cons

    Sometimes when navigating through the system it can be a little slow.

    Review Source: Capterra

    Response: Wolters Kluwer Transport Services, Transwide (PPC only)

    June 2016

    Thanks Tara. As a Transwide customer since 2008, we truly value your long-term relationship with us, and your positive feedback.

  • Dee from Camso

    Number of employees: 10,000+ employees

    June 2016

    Transwide Review 6/16

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I use this tool periodically. It's very simple to use and if I have any questions, Kim responds very fast.

    Pros

    Passwords don't change every 3 months, very user friendly.

    Cons

    Nothing as of today.

    Review Source: Capterra

    Response: Wolters Kluwer Transport Services, Transwide (PPC only)

    June 2016

    Thanks for using Transwide. We greatly appreciate your positive review and feedback

  • Justin from CalArk

    January 2016

    Transwide Review

    Ease-of-use
    Quality
    Support

    Transwide is by far the best dock appointment scheduling site that I have used. Open time slots are easy to identify, and capture. The slots are tailored to each facility based on their ability to handle inbound or outbound volume, resulting in less wait time for drivers.

    Review Source: Capterra

    Response: Wolters Kluwer Transport Services, Transwide (PPC only)

    January 2016

    Thanks for your review. We value the feedback from our Carrier community, as dispatchers and drivers are the users most frequently using Transwide to schedule the appointments.

  • Theresa from Invista

    May 2014

    Transwide

    Ease-of-use
    Quality
    Support

    Pros of Transwide: Reduces phone calls to carriers, improves tracking. Cons of Transwide: Transwide does not feed changes in Transwide to SAP.

    Review Source: Capterra

    Response: Wolters Kluwer Transport Services, Transwide (PPC only)

    May 2014

    Thanks for the nice review and feedback. I believe that your SAP team is looking at taking an integrated "feed" back from Transwide as part of your SAP redeployment project. This would give greater real-time visibility of these appointments to other stakeholders within your organization.

  • Andrew from Caterpillar

    May 2014

    TW Slot Review

    Ease-of-use
    Quality
    Support

    We are very happy with the tool and the service provided by it and the team that helped implement it. Ellie and Stephanie were great to work with, even coming on-site to our facility for training.

    Review Source: Capterra

    Response: Wolters Kluwer Transport Services, Transwide (PPC only)

    May 2014

    Thanks for your review. Training is a critical part of any twSlot deployment and goes a long way to ensuring adoption by the planners, (un)loaders and carriers.

  • Karl from Salt River Materials Group

    May 2014

    twslot

    Ease-of-use
    Quality
    Support

    twslot is a great tool for scheduling and day to day business I am very pleased with the program and the service we receive from Transwide

    Review Source: Capterra

    Response: Wolters Kluwer Transport Services, Transwide (PPC only)

    May 2014

    Thanks Karl. We appreciate your business and love the view of the continental divide from your Prewitt, NM plant !

  • Tom from Caterpillar

    May 2014

    Transwide

    Ease-of-use
    Quality
    Support

    I have no other web based scheduling systems to compare it to, so I ask carriers that do. There are only a few carriers that use web based systems like this and they think Transwide is the best. The customer service person I deal with is Stephanie and she is fantastic. The only reason I rated customer service where I did is because if she isn't there the service level drops very low. A major concern of this system is that it is wide open. Anyone that uses the system can wreck havoc on it. They can delete appointments, activate schedules, delete schedule templates, etc with no traceability. Inserting a new group in a schedule is impossible without doing a whole new schedule. That is extremely time consuming.

    Review Source: Capterra

    Response: Wolters Kluwer Transport Services, Transwide (PPC only)

    May 2014

    Thanks for the valuable feedback Tom. We agree, Stephanie is fantastic. You'll be glad to know that Transwide is opening a 2nd Support office on June 1st, in Pittsburgh, to provide additional localized support and increased response time and quality. Separately, the software definitely allows for role-based access to certain areas of functionality. We'll have Support contact you to help configure the user roles at your facility..

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