Visibook
About Visibook
Awards and Recognition
Most Helpful Reviews for Visibook
1 - 5 of 630 Reviews
Lisa
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Easy e-scheduling
Easy self scheduling for clients
PROSAn easy software program that interfaces with popular calendar programs such as Google. You can customize with your own branding and customers can schedule online according to your personally defined criteria and times. It also has mobile apps for iOS and Android.
CONSIt can seem a little rigid and maybe a little hard to navigate in the beginning but once you get used to it it's not such a big deal.
Jay
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Have been using VB for quite some time now. It fits our needs very well.
Customer support has always been top notch. I like the chat option to get ahold of someone right away.
CONSI wish I could re-arrange the tabs of names at the top of the schedule. Or make someone inactive without completely deleting them.
Frances
Cosmetics, 1 employee
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
FUNCTIONALITY
1
Reviewed July 2018
Not the best
Easy to book people in and add clients in
CONSI can’t set a different time for days every day has to have the same availability or I have to block it out or change the availability for one at a time for example I had to change my availability to 5-10 on weekdays and 10-7 on weekends . But I have to change every single day individually . And to block out a day was confusing to figure out at first but I finally found it . I feel like this app isn’t easy to use adding services is a pain as well . I only deal with the app cause I have been using it for a while already and it’s a pain to switch to a different one I just wish it was easier to use
Vendor Response
Hi Frances, Sorry to hear that you're having this difficulty. Actually, Visibook is optimized for the capability you're looking for, but it seems like you might have seen that when you make a change to an availability, you have the ability to change just the one, or all of the availabilities in that series. If you need further help, please feel free to send us an email at hello@visibook.com!
Replied November 2018
Crystal
Verified reviewer
Consumer Services, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2018
Need for a scheduler
I love this app, the online booking, confirmations ,states hours, prices, cancellations both for me and when I had to cancel. Loved it
PROSI liked that it did confirmation text, sent messages to my phone, easy to communicate with my clients
CONSHad a few problems in the beginning with the billing but a CSR was very helpful and took care of everything
Vendor Response
Hi Crystal, Thanks for your review! We appreciate it!
Replied December 2018
Theresa
Verified reviewer
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Best Online Scheduling I have found. Great developer that is happy to help with personal needs.
My Business has increased 100% since we implemented online scheduling.
PROSEasy of Use, Allows my company to book appointments 24 hours a day, in application messaging make communication a breeze
CONSDoesn't let client change time date without deleting. original. Doesn't merge duplicate profiles. It doesnt allow certain browers immediate log in
