# WellnessLiving Software Reviews, Demo & Pricing - 2026 > Review of WellnessLiving Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/appointment-scheduling/wellnessliving-profile --- [Home](https://www.softwareadvice.com/) / [Scheduling Software](https://www.softwareadvice.com/scheduling/) / WellnessLiving Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/appointment-scheduling/wellnessliving-profile/reviews/)[Alternatives](https://www.softwareadvice.com/appointment-scheduling/wellnessliving-profile/alternatives/) # WellnessLiving 2026: Benefits, Features & Pricing Wondering if WellnessLiving is right for your organization? Our Scheduling Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview WellnessLiving 4.4 [(611)](https://www.softwareadvice.com/appointment-scheduling/wellnessliving-profile/reviews/) FrontRunner 2026 Pricing Starting at $69.00 per month ### About WellnessLiving WellnessLiving is a cloud-based business management solution for wellness studios of all sizes. The key features of the solution include online booking, payments, class scheduling and marketing management. WellnessLiving features online booking which allows students to book classes online in available time slots. With automated reminders, users can send email and text reminders to students so that they are aware of the class time. It provides an online store, which enables users to list custom courses on business websites. This functionality allows students to register for courses and make online payments for class fees and merchandise. WellnessLiving offers campaign management capabilities, which enables businesses to send automated email and text campaign messages for targeting customer acquisition and retention. It also offers a mobile application for Android and iOS devices. WellnessLiving offers services on a monthly subscription basis that includes support via email, phone and through online demo videos and knowledge base. Wondering if WellnessLiving is right for your organization? Our Scheduling Software selection experts can help you in 15 minutes or less. ## WellnessLiving User Interface ## Popular WellnessLiving Alternatives Main Product WellnessLiving 4.4 [(611)](https://www.softwareadvice.com/appointment-scheduling/wellnessliving-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.22Value for money - 4.31Customer support - 4.27Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17582)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/) 4.8 [(5747)](https://www.softwareadvice.com/medical/acuity-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.65Value for money - 4.65Customer support - 4.65Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) 4.7 [(3639)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.65Value for money - 4.63Customer support - 4.55Functionality Pricing Starting at $23.99 per month Get Price Alternative Product [Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/) 4.0 [(2992)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/) Ratings Breakdown - 3.87Ease of use - 3.63Value for money - 3.82Customer support - 4.00Functionality Pricing Starting at $99.00 per month Get Price ## WellnessLiving Pros and Cons We analyzed 611 verified reviews for WellnessLiving to find out what actual users really think. Select to learn more Responsive And Helpful Support Team WellnessLiving offers highly responsive customer support, with a team that is quick to address questions and resolve issues. Users appreciate the friendly, knowledgeable staff and the variety of support options, including phone, chat, and virtual meetings. Ongoing updates and training resources further enhance the support experience. Intuitive And Customizable Interface The platform features a modern, user-friendly interface that is easy to navigate for both staff and clients. Customization options, clear layouts, and attractive design make daily tasks straightforward. Users highlight the intuitive experience and ability to personalize features to fit business needs. Robust Client Management Tools WellnessLiving streamlines client communication and management with built-in messaging, easy scheduling, and accessible client apps. Users value the ability to track client history, manage memberships, and provide consistent support, making it easier to engage and retain clients of all tech levels. Complex And Costly Payment System Users report hidden fees, confusing billing, and unreliable payment processing. Issues include slow deposits, account management difficulties, and extra charges for basic features. Many find the system time-consuming to manage and costly for both businesses and clients. Rising And Unpredictable Costs Many users are frustrated by frequent price increases and extra charges for features. The cost structure can feel unclear, with add-ons and upgrades quickly raising expenses. Some feel the overall value does not match the high and growing price. Limited And Unreliable Email Tools The email automation system is seen as difficult to set up, lacking in customization, and prone to glitches. Users struggle with sending timely emails, managing notifications, and integrating images, leading to frustration and missed communications with clients. ## WellnessLiving Pricing and Plans Starting price: $69.00 per month Free Trial Free Version Starter $69.00 flat rate, per month Plan includes: - Explorer™ Business Listing - Elevate™ Staff App - Achieve™ Client App - Branded Client Web Portal - 5 Staff Members - 2-way Conversational SMS Pay Per SMS - 50 Reports - Store Widget - Staff Widget Business $199.00 flat rate, per month Plan includes: - 75 Reports - Achieve Client App - Basic - Advanced CRM With Custom Fields - Schedule Widget - Appointment Widget - Event Widget - Lead Capture Widget - Review Widget BusinessPro $349.00 flat rate, per month Plan includes: - Groupon - Interactive Graphs - Leaderboard - Lead Magnet Drip Campaigns - Mailchimp and Constantcontact - Website Widget Tools - Wellnessliving Directory - Wellnessliving Promote - Custom Website Enterprise Pricing available upon request Plan includes: - Staff Permissions - Syndicate Reviews Through Google - Task Manager - Transformation Log - Unlimited Staff Members - Wait Lists - Website Widget Tools Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## WellnessLiving Features - Popular features found in Scheduling Alerts/Notifications Appointment Scheduling Automated Scheduling Calendar Sync Customer Database Group Scheduling Mobile Access Reminders Self Service Portal Timesheet Management - More features of WellnessLiving Access Controls/Permissions Accounting ACH Payment Processing Activities Booking Activity Dashboard Activity Tracking API Application Management Appointment Management Assessment Management Attendance Management Attendance Tracking Automated Responses Availability Management Barcode/Ticket Scanning Before & After Pictures Belt Ranking Classification Billing & Invoicing Booking Management Booking Notes Booth Rental Management Calendar Management Calendar/Reminder System Call Reminders Capacity Management Certification Tracking Claims Management Class Management Class Scheduling Client Database Client Management Client Portal Client Profiles Collaboration Tools Commission Management Committee Management Communication Management Confirmations/Reminders Contact Database Contact Management Contract/License Management Costume Management Credit Card Management Credit Card Processing CRM Customer Accounts Customer History Customer Mobile App Customer Support Customer Surveys Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Debit/Credit Card Processing Discount Management Document Management Drag & Drop Dues Management eCommerce Management Electronic Payments Email Management Email Marketing Email Reminders Email Templates Employee Management Employee Scheduling Enrollments/Onboarding Event Calendar Event Management Event Scheduling Exercise Library Facility Scheduling Faculty/Staff Management Financial Management Fitness Assessments For Barbershops For Dance Studios For Gyms For Martial Arts For Medical Spas For Physical Therapy For Salons and Spas For Yoga/Pilates Studios Gift Card Management Group Reservations HIPAA Compliant Hybrid Trainer In-Person Payments In-person Trainer Instructor Management Inventory Management Inventory Tracking Lead Generation Loyalty Program Marketing Automation Marketing Management Member Accounts Member Communication Member Database Member Directory Member Portal Membership Management Membership Renewals Member Types Mobile Alerts Mobile App Mobile Booking Multi-Location Multiple User Accounts Online Booking Online Payments Online Registration Online Store Online Trainer Order Management Parent/Student Portal Patient Portal Payment Processing Payment Reminders Payroll & Commissions Payroll Management Performance Metrics Point of Sale (POS) Practice Log Practice Management Progress Notes Progress Tracking Promotions Management Purchase Order Management Purchasing & Receiving Push Notifications Rate Management Ratings/Reviews Real-Time Data Real-Time Notifications Real-Time Reporting Real-time Scheduling Real-Time Updates Recurring Appointments Recurring/Subscription Billing Referral Tracking Registration Management Repertoire Management Reporting/Analytics Reporting & Statistics Reputation Management Rescheduling Resource Scheduling Rewards Program Room Booking Sales Reports Scheduling Secure Login Self Check-In/Check-Out SMS Marketing SMS Messaging SMS Reminders SOAP notes Social Media Integration Staff Management Student Management Surveys & Feedback Task Management Task Scheduling Team Management Template Management Third-Party Integrations Time & Expense Tracking Training Management Transaction History Treatment Packages Two-Way Communication Vendor Management Visitor Management Wait List Management Website Integration Website Management ## WellnessLiving Integrations Mailchimp Integration rated 4.6 from 34 reviews Zoom Workplace Integration rated 4.7 from 24 reviews Google Calendar Integration rated 4.4 from 13 reviews Constant Contact Integration rated 3.4 from 10 reviews QuickBooks Online Integration rated undefined from -1 review WordPress Integration rated undefined from -1 review See all 11 integrations ## WellnessLiving User Reviews Overall Rating 4.4 Ratings Breakdown 5 71% 4 14% 3 4% 2 4% 1 7% Secondary Ratings Ease of Use 4.3 Value for money 4.2 Customer support 4.3 Functionality 4.3 Gareth N. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Review source Reviewed March 2026 Wellness Living is the best! 5 Amazing! Couldn't ask for a better software partner! The software has all the needed functions and more. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I love their incredible customer service & multiple software functions that allow me to run my yoga & fitness studio. Cons: nothing. Even when there is a issue or not a function that we need, that are always on it. The correct issue, offer incredible support and build new functions around what businesses need. Reasons for choosing WellnessLiving It fit our requirements better than the other options Vendor Response Hi Gareth, Thank you so much for the wonderful review! We are thrilled to hear that WellnessLiving has been a great fit for running your yoga and fitness studio. It is especially great to know that our customer service and the wide range of features are helping support your day to day operations. We truly appreciate your recognition of our team’s efforts to address issues quickly and continuously improve the platform based on the needs of businesses like yours. Feedback like yours motivates us to keep building tools that help studios grow and operate smoothly. Best regards, Benjamin K. Replied March 2026 Read More DW Destinee W. Verified reviewer Sports 11-50 employees Used daily for more than 2 years Review source Reviewed March 2026 Recommend WellnessLiving for class bookings 4 Ratings Breakdown 4 Ease of use 4 Value for money 1 Customer support 4 Functionality Pros: WellnessLiving makes scheduling classes and events very simple. Enjoy that they have a mobile app that we can customize to our own brand for the customers to easily use and access their classes and account. It also has text messaging so we can mass send texts or individual to each client. Cons: There do seem to be frequent bugs and issues that are hard to get resolved. Typically when you submit an issue ticket it goes nowhere, had to learn a loop hole and submit a ticket a different way for it to work but most times they don't have solutions. It's usually a user that replies and suggests things that we've tried but customer service is very minimal. Reasons for switching to WellnessLiving Was looking for more features than MindBody was offering. Vendor Response Hi Destinee, Thank you for taking the time to share your feedback. We’re glad to hear that scheduling classes and events has been simple for you, and that the branded mobile app and SMS features are helping you stay connected with your clients and enhance their experience. We’re sorry to hear about the challenges you’ve faced with bugs and support responsiveness. That’s certainly not the experience we aim to provide. Your feedback is important, and we would appreciate the opportunity to look into this further and ensure your concerns are properly addressed. Since we’re unable to identify your account here, please reach out to us directly so we can review this in detail and assist you. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K. Replied March 2026 Read More Laura A. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Review source Reviewed February 2026 I am glad I made the switch! 5 Previously 4 I am definitely satisfied with the overall functioning. I think it is user-friendly, and when I have questions, the A. I bot always offers me the right answer. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like the weekly training virtual sessions so I can use the software to its full potential. I like being able to have multiple schedule widgets, and I appreciate the patience from the staff. Cons: There is not much to dislike; however, I do wish the User Apps had fewer glitches. That has been recurrent but not terrible. Reasons for switching to WellnessLiving Initially, pricing, but now I am glad I did so, because I like Wellnessliving features way better Read More VR Verified Reviewer Retail 2-10 employees Used daily for more than 2 years Review source Reviewed March 2026 RUN FROM THIS SOFTWARE 1 Wellness Living was great when it was a new software, but now it is a money-hungry corporation. Right up there with the worst of them. High credit card processing fees, many software issues, horrible support, bad software updates, it gets very messy once you've been with them for years due to not being able to delete or archive anything. After 9 years with them, I cannot wait to be finally done; that is when they stop begging me to stay, and finally terminate this auto-renewal contract that I am stuck paying until the end of the year. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: The look and feel of the software on the back end. Software was great at first now is awful. DONT GET THIS SOFTWARE. Cons: I have been with Wellness Living since 2018. In the beginning, it was great I have now terminated my contract due to a lot of issues and loss of income and clients. You cannot delete or archive anything. They do software updates that will create more work for you and your team without addressing current software issues. The review integration has never worked properly to connect to your marketing pages. The rewards points have never worked properly for redemption. The contract that you sign is on auto-renewal. When you try and cancel it they will make it extremely difficult to terminate. Your actual contract is not what you sign its the terms and use located on their website. When they increase your fees annually, you don't get a notification, and you will not be notified when your contract is up for renewal. They make it extremely difficult to terminate and will refuse to remove your business. Reasons for switching to WellnessLiving At the time MindBody was over priced and Wellness Living was a new software for a lesser expense with more features. Vendor Response Thank you for sharing your feedback. We are sorry to hear about your experience and understand your frustration. We take every concern with utmost seriousness. Please contact us at support@wellnessliving.com so we can review your account in detail and assist further. Best regards, Benjamin K. Replied March 2026 Read More Melissa S. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Review source Reviewed January 2026 Happy and Loyal customer. 5 I am a happy customer and would reccomend them to anyone in need of booking and billing software. I highlight the customer serviec. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I compared many software companies when I opened up my yoga studio and WellnessLiving by far had the best customer service. Cons: I still have a hard time sometimes with freezing memberships and adjusting future billing cycles but whenever I call with my questions they are patient and walk me through the steps. Reasons for choosing WellnessLiving I received better customer service from WL and the price is better. Vendor Response Hi Melissa, thank you for sharing your experience and for choosing WellnessLiving for your yoga studio. We truly appreciate the time you took to compare platforms and are grateful that our customer service and value stood out to you. We are glad to hear that our team has been patient and supportive when assisting you with freezing memberships and adjusting future billing cycles. These workflows can sometimes feel complex, and your feedback helps us continue improving clarity and ease of use. Our team is always happy to walk through these steps with you and ensure everything is set up correctly for your business. It means a lot to us that you would recommend WellnessLiving to others and highlight our customer service. Supporting studio owners like you is exactly why we do what we do. Best regards, Benjamin K. Replied February 2026 Read More Sally G. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 12 months Review source Reviewed May 2026 DO NOT SIGN A CONTRACT, you'll be sorry with NO assistance when you need it. 1 Disappointing and frustrating. I was overpromised on features that are unorganized and don't function. \*Tech support comes literally 3 days after my call, text, and email requests for immediate help. I have lost members and clients during this time. \*They told me so many things would transfer from my existing software to WL, but hardly any of it did - now I'm constantly using a spreadsheet for member credits, client credits, and gift certificates. \*Software seems in its infancy, lots of idiotic things (I couldn't call tech support from my personal phone as it wasn't listed as a staff phone - who wants to tie up a business line for a half hour at a time to end up getting dropped and never called back- and who is calling tech support that doesn't need tech support anyway)(calendar frequently has days and days of the week wrong - others say the app is ALWAYS like that, but I've seen it correct frequently)(A client can only pay for another client's services with credits they have IF a relationship between the clients was created BEFORE the appointments were booked - they obviously never worked at a spa before deciding to set up their software like that) \*I can't use membership features like promised \*The app for scheduling CONSISTENTLY shows the wrong day and day of the week (for example, the 19th will have a dot showing it is today, Wednesday - when today is in fact, a Tuesday the 19th) The calendar on the actual cloud software frequently does this as well. How can their main calendar be wrong all the time? This causes a lot of trouble for our receptionists. Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: The option for add-on services at the point of booking, Text confirmations (which is an add-on marketing feature that costs more than the software), User interface was attractive, and to be honest I liked all the "yes" answers I was getting from their client support SALES TEAM before the tech team set me straight that those things weren't possible. Cons: \*\*COMPLETE LACK OF TECH SUPPORT - Minimum 24hr delay in response from a live person. Usually about 3-5 days, sometimes more. They say you are able to call their 800# for immediate help, and it ALWAYS takes over 24hrs. "We have a higher than normal volume..." They have NO client support available. I can't stress this enough. \*Forced to use Paragon payment processing (Nuvei) and any credit card equipment MUST be purchased through WL, and not anywhere else. \*Any assistance from problems with the set up of your software (which was done under THEIR advice) must be handled in a single 30min tech support block usually happening 4 days after their initial response (which took 3-5 days) \*I constantly get ads to upgrade to their Ai bundle, the pop up frequently blocks what I need to see to actually do my job \*You can't contact tech support without saying NO to the Ai at least 6 times. Then it asks if you want a human, you say yes, then it makes you continue to chat with the bot answering questions that were ALL answered in the chat they forced you to have with the chat bot initially. \*The constant funneling me to Ai instead of a person. I get 4 emails pushing me to use their Ai features or add ons for every 1 that is answering a problem I have. \*Not intuitive to people that have used similar industry specific software for years. \*Takes FOREVER to check anyone out, click here, click there, go to store, click item, click add, click check out, click method, click, click, click, Client is annoyed long before the process is finished. \*I have been using WL for over 6months, and every time I talk with tech support, they tell me I can't have the function I'm trying to have because of the way my appointments are set up (They knew exactly what my business was and how it functioned and guided me to set things up the way they are, BUT their software can't handle simple things like a client sharing a monetary or session credit with another client) Clients do like to gift each other session passes/credits they aren't able to use, but WL doesn't allow it. \*Seems like this is more a program for a place that only holds group classes- class booking may work okay, but not individual appointments. STYLISTS, LMTs, Estheticians, Reiki, and other practicioners, STAY AWAY - this may work for yoga or dance classes, but it's not for anyone that does 1:1 time booking. \*Adding photos to your store for products or services is awkward, different things require different dimensions, IDK why a haircut would have a different size for the image than a meditation session; both seem like services. but one is always cropped poorly and one is small, there is no rhyme or reason for how it is set up. \*With all the lack of client support, it is not the decent value for money I though it would be when I unfortunately signed the contract. \*Not sure why, but one of my text alerts just randomly quit coming, they still have not figured this out or fixed it, it's been a month now. \*You can not use WL from a phone, and the app is incredibly limited. You can't expand the screen to show the days calendar without rescheduling any appointment you touch. Reasons for choosing WellnessLiving Momence was too aggressive with their sales and I needed to switch to a software that would handle more, so I jumped in and signed on and regret it now. Reasons for switching to WellnessLiving Appt confirmation texts, adding more staff to my schedule without additional charges Vendor Response Hi Sally, Thank you for taking the time to share your detailed feedback. We’re sorry to hear about the challenges you’ve experienced. A senior member of our Customer Success team will be reaching out to you shortly to better understand your experience and discuss your concerns further. Best regards, Benjamin K. Replied June 2026 Read More VR Verified Reviewer Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Review source Reviewed March 2026 Too Many Games 1 Overall, it was a fairly difficult package to set up - requiring lots of work around. Ultimately, it became less and less reliable and I had to move to something else. Even now, I cannot get ahold of anyone in customer service to provide my 30 day notice not to renew. This is a perfect example of what it's like working with these guys. Everything is a huge hassle. I faithfully paid my subscription fees until the agreement ended - but they make it impossible to get in touch and provide the required notice not to renew. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: Originally, it was more reliable than our previous software package. As time went on, it became increasingly less reliable. Cons: The product had too many down times, and the customer services was incredibly difficult to access. Even now, I've transitioned to a new software package, and I cannot reach anyone to provide my 30 day notice not to renew my contract with WellnessLiving (by design I'm sure). Reasons for switching to WellnessLiving Reliability was a huge problem with Mind Body. Vendor Response Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations, particularly regarding system reliability and reaching our support team. Your feedback is important to us, and we would like the opportunity to look into this further and ensure your concerns are addressed properly. A senior member of our Customer Success team would be happy to review your situation and assist with the next steps. Please feel free to reach out to us directly so we can help resolve this for you. Best regards, Benjamin K. Replied March 2026 Read More SL Shane L. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 6 months Review source Reviewed April 2026 Happy with Wellness Living 5 It's a bit overwhelming at first but the onboarding is good, and there's good customer support. The AI assistant is solid and appreciated. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Wellness Living has a good AI assistant, \[sensitive content hidden\]. During and after completing onboarding, I have leaned heavily on Isaac for new issues, and reminders of things I've been show. Cons: Wellness Living is quite extensive and not as intuitive as I might like. I'll get used to it but, for example, it would be nice to be able to duplicate appointments like I am able to in Google Calendar. You can duplicate appointment types, but not calendar appointments. Reasons for choosing WellnessLiving Features and pricing, although I'm not totally sure about both as I never used MindBody. I also had a recommendation from a colleague. Vendor Response Hi Shane, Thank you for sharing your experience! We’re glad to hear that onboarding went well and that our AI assistant has been helpful in guiding you through new tasks and reminders. It’s great to know that you’re finding value in the support available as you get more familiar with the platform. We also appreciate your honest feedback about the learning curve and appointment duplication. With a feature-rich system, it can feel extensive at first, and suggestions like yours are incredibly helpful as we continue improving usability and workflow efficiency. If you’d ever like help optimizing your setup or exploring ways to streamline your scheduling, our team would be happy to assist. Our 24/7 support team is always here to help and reachable at support@wellnessliving.com! Best regards, Replied April 2026 Read More Christine B. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 12 months Review source Reviewed April 2026 Wish I hadn’t Switched to this platform 3 Customer service was poor in that I was paying for custom app, yet the company never came through with something that worked properly. Customer service was poor. Ratings Breakdown 4 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: I switched to WellnessLiving to add an automated marketing email to my customer experience: welcome emails, reminder emails, refresh emails. Cons: There were promises of a custom app to streamline the scheduling experience for my clients. The app never worked correctly and I felt that I lost business. Reasons for switching to WellnessLiving Exorbitant pricing and poor customer service Vendor Response Hi Christine, Thank you for sharing your feedback. We’re glad to hear that the automated marketing features like welcome, reminder, and refresh emails brought value to your customer experience. We’re very sorry to hear about your experience with the custom app and the impact it had on your business. That’s certainly not the experience we aim to provide. A senior customer success team member will connect with you shortly to understand your experience in detail and address it effectively. Best regards, Benjamin K. Replied April 2026 Read More VR Verified Reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 2 years Review source Reviewed April 2026 WellnessLiving Love 5 I feel I have had a good experience with WellnessLiving. Even with long wait times and difficulty resolving issues, everything is taken care of! Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 5 Functionality Pros: WellnessLiving has good management tools for memberships, staff, and marketing and interfaces easy to navigate. Cons: There were long wait times for support or difficulty resolving complex issues. the setup process is time-consuming. Vendor Response Thank you for sharing your experience! We’re glad to hear that you find the platform easy to navigate and that the management tools for memberships, staff, and marketing are helping support your business. We also appreciate your honest feedback regarding wait times and resolving more complex issues. We understand how important timely and effective support is, and your input helps us continue improving in these areas. It’s great to know that despite these challenges, your overall experience has been positive and that your concerns have been resolved. If you ever need assistance optimizing your setup or navigating more advanced features, our team is always here to help. Best regards, Benjamin K. Replied April 2026 Read More Showing 1 - 10 of 611 Reviews [See All Reviews](https://www.softwareadvice.com/appointment-scheduling/wellnessliving-profile/reviews/) ## WellnessLiving Popular Comparisons [Google Workspace vs WellnessLiving](https://www.softwareadvice.com/marketing/google-workspace-profile/vs/wellnessliving/)[Acuity Scheduling vs WellnessLiving](https://www.softwareadvice.com/medical/acuity-profile/vs/wellnessliving/)[Vagaro vs WellnessLiving](https://www.softwareadvice.com/medical/vagaro-profile/vs/wellnessliving/)[Mindbody vs WellnessLiving](https://www.softwareadvice.com/gymnastics/mindbody-profile/vs/wellnessliving/)[Wix vs WellnessLiving](https://www.softwareadvice.com/appointment-scheduling/wellnessliving-profile/vs/wix/)[Kenko vs WellnessLiving](https://www.softwareadvice.com/scheduling/bookee-profile/vs/wellnessliving/)[Boulevard vs WellnessLiving](https://www.softwareadvice.com/retail/boulevard-profile/vs/wellnessliving/) [Compare All Alternatives](https://www.softwareadvice.com/appointment-scheduling/wellnessliving-profile/alternatives/) ## Other Top Recommended Scheduling Software [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) **4.7** (17582) Recently recommended **0** times [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) **4.6** (14600) Recently recommended **0** times [Wix](https://www.softwareadvice.com/crm/wix-profile/) **4.4** (10695) Recently recommended **0** times [Clockify](https://www.softwareadvice.com/hr/clockify-profile/) **4.8** (9246) Recently recommended **0** times Stuck Between Options? 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