About YouCanBook.me

YouCanBook.me is a web-based scheduling software designed to help businesses manage customer bookings from a single calendar. Key features include appointment reminders, group scheduling, customizable branding, automated scheduling, online payments, automatic time zone detection and mobile access.

Teams using YouCanBook.me can set up weekly schedules or customize them according to requirements and add padding between multiple appointments. The application allows enterprises to send branded and customizable email and SMS reminders, include information entered by customers in the bookings and send automated follow-up emails to clients. Additionally, managers can view the availability of team members and accept or reject bookings proposed by cust...


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Supported Operating System(s):

Web browser (OS agnostic)

251 Reviews of YouCanBook.me

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(173)

173

4 stars

(64)

64

3 stars

(12)

12

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 251 results

February 2021

User Profile Picture

Virginia from Mi Examen de Inglés

Verified Reviewer

Company Size: 2-10 employees

Industry: E-Learning

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

February 2021

very useful

I've been using it for almost a year now and I have no doubt that I will renew one more year. It has helped me a lot automating bookings and emails related to these bookings.

Pros

I like most that it was so easy and nice to work with it. It provides your own website for your customers to make their bookings with you. You can even customize it a little bit, just enough to fit your brand colours but still look clear and easy to use. You can customize the emails that are automatically sent to people who book appointments. A Zoom link is automatically created in case you are organizing a videocall and is also automatically sent to your clients. I love that this app automates so many tedious processes.

Cons

something I do not appreciate is that I cannot sell a number of appointments with a discount, for instance I would like to offer 1 class at X euros and 5 classes offering a discount in price. YouCanBookMe does not offer this option; instead, clients must book (and pay) 5 independent classes with me. That would be a lovely addition to its features.

Reasons for Switching to YouCanBook.me

I changed because YouCanBookMe offered integration with Zoom and that was a much time saver for me.

February 2021

Felix from Pearson

Company Size: 10,000+ employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Extremely Positive Experience with YouCanBook.me

- YouCanBook.me allows us to manage customer bookings much more efficiently, saving us time and money; - The user interface is intuitive and easy to use and the back office dashboard allows you to seamlessly report on bookings and pick up trends in consumer behaviour; - As an advanced user with multiple bookings pages, bookable staff and customer types, we have often required the assistance of the YouCanBook.me support team. Without fail, they have been exceptionally helpful and been able to promptly solve our issues. They will usually get back to you within 12 hours and be willing to do a Zoom sync within the next 24-36 hours, calendar permitting.

Pros

- The ability to link multiple calendars and appointment types to a single URL; - The ability to customise each booking page with pictures and text in line with the look and feel of our brand; - The customer support has been truly excellent when we've needed it; - Extensive customisation around the end-to-end customer journey - including the post-booking page text, calendar invite, follow up emails and reminders; - Password protection of the booking URL for enhanced security during closed off events or appointments; - Third party integrations into Zoom which reduces the need to manually send out meeting links.

Cons

- There are not too many cons that I would want to draw out. Further 3rd party integrations would be useful including MS Teams and Adobe Connect; - It would also be helpful to be able to customise meeting duration for each bookable staff on a single booking page. But again that is a niche use case.

Reasons for Choosing YouCanBook.me

After researching on review sites, there was a clear consensus that this was the market leader for the use cases I had in mind for my organisation. Our experience so far has confirmed this.

April 2021

Ridge from Carolina One Real Estate

Company Size: 201-500 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2021

Super Calendar

Very good, you can work around the lack of customization. It is easy to use.

Pros

It makes appointments really easy. Pretty simple to setup as well with a lot of cool features. Not much to say about it, it just works, and it works well.

Cons

The customization of calendars has been sacrificed a bit supposedly for speed and accessibility. You can't have custom appointment times for different days of the week (you can customize the window but not the length of the appointment). It also doesn't automatically shoot you to the week with available appointments if the week you're looking in is booked. Which I can see as a double edged sword either way you look at it.

February 2018

Roy from Ocean & Earth

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

1.0

Customer support

3.0

Functionality

1.0

February 2018

Loved it - but now it does not support Apple.

diary use

Pros

almost everything. except apple integration. product was easy to use and flexible. great customisation

Cons

We're writing to alert all users connecting their iCalendars with YouCanBook.me about an urgent issue with the integration. You are currently using iCalendar with YouCanBook.me, and you may need to take action to continue taking bookings. iCalendar's ability to communicate with 3rd-party tools like YouCanBook.me just changed and iCalendar can no longer reliably communicate with tools like YouCanBook.me. iCalendar's issue will likely cause problems for you, and we want to make sure you're aware and able to take the appropriate action as soon as possible so you can continue taking bookings. At this time, we cannot recommend continuing to use iCalendar. Our alternative suggestion is to switch to Google Calendar.

January 2020

Leanne from Connections Education

Company Size: 51-200 employees

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

January 2020

Excellent Tool for Building Schedule!

This program is my go-to for creating booking slots, setting up meetings, and building my schedule each week. Without this program, setting up my monthly meetings (I often have at least 60-70 in a month) would be a disaster. It is worth paying for premium access, and you will find your day-to-day scheduling needs are met!

Pros

This program offers so many beneficial features, like sending reminders to clients/colleagues/students before and after a booking, setting up separate booking calendars for different needs, and requiring bookees to enter an email or phone number if you desire. I love how it connects directly to my Google Calendar, so when a booking is confirmed, the meeting shows right up on my calendar. I also appreciate how I get an email when a booking has been made, so I have notification ahead of time.

Cons

The only drawback to this program I found is that for full accessibility, the user would need to pay on a monthly basis. I tried using the free version only for awhile and found that the limitations to this version left me needing more control over my bookings and how I set up my calendar. Because I do find this program so helpful for professional scheduling and absolutely worth the money, I chose to pay for the monthly version.

Reasons for Switching to YouCanBook.me

There were some limitations to this product and the features were extremely confusing at times. It also does not connect to my calendar, leaving me with more work to do.