--- title: "Enscape Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Enscape. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Enscape is a good fit for you!" source_url: "https://www.softwareadvice.com/architectural-cad/enscape-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Architectural CAD Software](https://www.softwareadvice.com/architectural-cad/) / [Enscape](https://www.softwareadvice.com/architectural-cad/enscape-profile/) / Enscape Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/architectural-cad/enscape-profile/) Reviews [Alternatives](https://www.softwareadvice.com/architectural-cad/enscape-profile/alternatives/) # Enscape User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 72 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.0/5 - Value for money: 4.2/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 42 reviews (58%) - 4 stars: 23 reviews (32%) - 3 stars: 3 reviews (4%) - 2 stars: 4 reviews (6%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I like that Enscape seems to be the easiest rendering plugin app for Revit, where you don't have to spend lots of time becoming an expert user, but it provides good output, with a simpler user interface. - Generally speaking, I really like Enscape and it's output as it doesn't require a significant learning curve to get good output. While there are elements that could be improved, the app has increased in quality dramatically over the last 4 years, and I believe they will continue to improve over time. - It has an extensive material library and can generate some great renderings fast. ### Most mentioned cons - I received a notice on July 7th that my renewal was due, I logged in and my account was already suspended even though the invoice wasn't due until the next day on the 8th! - I used Lumion rendering before and the quality of the interior is not good thats why i decided to look for best interior rendering tools that easy to use without too much effort and i found this Enscape - It seems that the software is updated frequently, but often comes with glitches that take some time to sort out. ## Enscape customer reviews Showing reviews 1-25 of 72 (page 1). ### Enscape for people who are just starting to learn rendering softwares - Overall rating: 4/5 - Reviewer: Pedro G. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered Enscape for me is one of the best rendering softwares currently, i use it when i dont have enough time to spend on other software like v-ray, it gives me a very good results for the time i work, and also this software has plug-in for the most popular 3D modeling software like sketchup, Archicad, Revit, Rhino, etc. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros With enscape you can create renders with very good quality, its easy to use and you can learn it quickly, i think Enscape is the best program for people who are just starting to learn rendering softwares, it has a great library of assets, where you can find a varety of furniture, vegetation, etc. It also has a good material editor, where you can insert PBR textures for greater realism #### Cons Enscape is a real-time rendering software , so you need to have a computer with good specs to make it work 100%, otherwise you have to lower the quality of the render --- ### THE BEST RENDERING SOFTWARE TO USED. - Overall rating: 5/5 - Reviewer: Daryl A. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered im shocked using enscape because the render will not take too long to wait like vray, 3dmax, lumion that takes an hour. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to used and the quality of the render is good. #### Cons I used Lumion rendering before and the quality of the interior is not good thats why i decided to look for best interior rendering tools that easy to use without too much effort and i found this Enscape --- ### A fine real-time render software - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Simple and easy to use interface #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros All changes and edits can be seen in realtime #### Cons Scenes are easily translated into views and images --- ### Easy to use with great results - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive overall experience with Enscape. I have referred the software to other architecture friends who are older and aren't interested in learning complicated rendering programs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Enscape is a seemless plugin for my workflow. I do all work in SketchUp, and then use LayOut for generating my construction documents. I was looking for an easy way to take the SketchUp visualization to the next level. Enscape was very easy to learn and use. Would highly recommend the program for great quality rendering. #### Cons I am constantly generating hardscape exteriors for my architectural projects and would love to have the ability for both waterfalls and realistic fire features. Other rendering platforms do these two things very well. Enscape can render water that is contained, such as a pool, but it just can't do waterfalls unfortunately. #### Vendor response We're grateful for your kind words! We strive to provide our users with the best experience, so we're glad to hear that Enscape has met your expectations. Thanks for being a great advocate for Enscape. Don't hesitate to reach out if you need support; we're always happy to help. Replied October 2023 --- ### Happy comments - Overall rating: 5/5 - Reviewer: Tiago F. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. THe possibility ti see the final solution. And with close real materials #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The speed.. And the good images that come from Escape. The possibility ti create a 3D model and at the same time we change model the render is already showing the changes... The speed my clients and me can see the finish result about construction. #### Cons When section a model and render. Shows interior of section objetcsIt s to dark when inside interior models.. the sun light ould be stronger in entering in spaces by the windoes doors or non walls..Need more materials, textures.. but you are improving every months by actializations #### Reasons for switching to Enscape because the way of using this is easier and images are much better... #### Vendor response We're grateful for your kind words, Tiago! We strive to provide our users with the best experience, so we're glad to hear that Enscape has met your expectations. Thanks for being a great advocate for Enscape. Don't hesitate to reach out if you need support; we're always happy to help. Replied October 2023 --- ### One-click Away Nice Rendering - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Enscape saved a lot of time presenting the results to clients or discussing the results fast and edit things in project fast. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Enscape works seamlessly with Sketchup, Revit, Archicad, and other BIM tools. Enscape is very easy to use and implement in the workflow and you can make a rendering without going through post processing in editing software. The best thing about Enscape it's a time saver, in seconds you can export a very high quality, high resolution render, and the video export is very fast and simple. #### Cons Nice high quality image but not like other rendering engines such as VRay, Corona, Cycles,.. Can't keep the render frame on top which made me to decrease the 3D software window. It's a preference but giving time for vegetation and make them higher quality is better than working on assets we don't use. --- ### Rendering makes easy - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Rendering is fast so that we deliver output to clients on time #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros High-quality video walk-throughs. Collaboration with the team. Asset Library is very useful. Time-based renderings #### Cons Moving assets are not available in walk-throughs. Some assets do not look realistic --- ### Enscape, one of the best architectural software for quality rendering - Overall rating: 3/5 - Reviewer: Assmalick N. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Its image quality on a rendering, color, library,... #### Cons It's a bit complicated to use it with sketchup for example for me --- ### Enscape Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered One of the easiest rendering softwares to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Enscape has rich features, quicker performance, and is affordable. It further does not require any training. Real time animation and rendering. #### Cons Batch 360 rendering and animations are missing, and few issues with textures. --- ### Rendering in real time - Overall rating: 4/5 - Reviewer: Robson G. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The workflow of the software was different than I expected. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros It has a lot of features to do a really professional digital image and great videos. #### Cons It needs a computer with good components and it is a bit expensive. --- ### Um dos melhores para renderização 3D - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered Já trabalho com 3D ha alguns anos, e realmente o Enscape tem sido uma surpresa na hora de renderizar meus projetos, melhorou muito minhas imagens e videos #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros a facilidade de usar um programa de render dentro do software de criação. suas ferramentas são fáceis, rápidas e vc tem uma visualização em tempo real do projeto que estiver fazendo. #### Cons a única funcionalidade que ainda gostaria de ver no Enscape são os objetos animados, como pessoas, animais e veículos. #### Reasons for choosing Enscape notei uma melhora considerável nas imagens finais que o Enscape me proporcionou #### Reasons for switching to Enscape notei uma melhora considerável nas imagens finais que o Enscape me proporcionou --- ### Enscape como herramienta de visualización BIM en tiempo real: eficiencia vs limitaciones - Overall rating: 5/5 - Reviewer: Yoelvis D. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered La experiencia general ha sido muy positiva en fases de diseño conceptual y presentación. Enscape permite iterar rápidamente y validar decisiones de diseño con clientes en tiempo real, lo cual aporta un gran valor al proceso BIM. Como BIM Manager, lo considero una herramienta complementaria más que central, ideal para visualización y comunicación, pero no para gestión integral del modelo. Su facilidad de uso reduce la curva de aprendizaje y permite su adopción rápida en equipos multidisciplinares. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Desde el rol de BIM Manager, Enscape destaca por su alta calidad en visualización en tiempo real y su integración directa con herramientas BIM como Revit o SketchUp. Permite generar renders, recorridos y experiencias inmersivas de forma inmediata, lo que mejora significativamente la comunicación con clientes y stakeholders. Su motor de renderizado basado en GPU ofrece resultados visuales suficientemente realistas sin necesidad de procesos complejos, lo que lo convierte en una solución muy eficiente dentro del flujo BIM. #### Cons Aunque Enscape es muy potente en visualización, presenta limitaciones en cuanto a control avanzado de render frente a motores más especializados. La personalización de materiales, iluminación o postproducción es más limitada. Además, en proyectos muy grandes puede haber pérdida de rendimiento o calidad. Desde un punto de vista BIM, carece de herramientas analíticas o de validación técnica, por lo que su uso queda restringido principalmente a presentación y no a coordinación o revisión. --- ### Evaluando Enscape - Overall rating: 4/5 - Reviewer: Facundo A. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Es un software que conocí gracias a la presentación de trabajo de un compañero, y la verdad, sus resultados me llamaron la atención. El mismo me permite potenciar mis trabajos, con una extensión sencilla, que fluye de manera correcta y no requiere tantos recursos. Sus procesos son adecuados y me permite seguir trabajando con otros programas, mientras logro capturas de mis modelados. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 3/5 #### Pros Es una buena extensión para poder lograr renders, con diferentes niveles de acabados (más simples, y más realistas). Su implementación es adecuada, con una instalación rápida y sencilla, herramientas y comandos claros, y acabados adecuados. #### Cons Considero que su biblioteca de contenidos está bastante bien, pero con componentes entremezclados, lo que hace engorroso elegir uno. Aparte, sería interesante poder realizar mayores modificaciones desde la ventana de Enscape, sin tener que volver a los programas de terceros (en mi caso, modelado 3D) --- ### Enscape for Small Practice - Overall rating: 5/5 - Reviewer: Craig S. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Immediate design feedback. It isn't just a tool for creating images, but part of our design process giving us immediate feedback of design options in real time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The easy installation and direct integration with Revit. We previously used 3Dmax which is complex to use and isn't a live update to our Bim Model. Enscape allowed the deployment to all staff to use and be productive immediatly without any specialist knowledge. #### Cons The custom content Library is cumbersome to use and very slow unless you can manually edit the polygon count which requires a specialist user.It would be useful to have the "cut" element in a 3D section to be a consistent color for presentation without manual editing of the image #### Reasons for choosing Enscape Cost and easy of use #### Reasons for switching to Enscape Easy of use for all users #### Vendor response We're grateful for your kind words, Craig! We strive to provide our users with the best experience, so we're glad to hear that Enscape has met your expectations. Thanks for being a great advocate for Enscape. Don't hesitate to reach out if you need support; we're always happy to help. Replied October 2023 --- ### Enscape is good value for money - Overall rating: 5/5 - Reviewer: Devilliers d. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love working with Enscape, because it allows me to be in full control of the graphic quality of the output of my office. Previously I relied on another party and the results were never guaranteed or at least of a consistent nature. Now the graphic quality is consistent and of a very high quality (higher than most of the other parties I have used in the past). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of use. I draw everything in SketchUp and it is as simple as opening Enscape and making a few minor adjustments before I have a usable product. #### Cons It is inconvenient when Enscape encounters a bug. Sometimes I will lose some work and there is no way to save before both Enscape and SketchUp crashes. #### Vendor response We're grateful for your kind words, Devilliers! We strive to provide our users with the best experience, so we're glad to hear that Enscape has met your expectations. Thanks for being a great advocate for Enscape. Don't hesitate to reach out if you need support; we're always happy to help. Replied October 2023 --- ### Vectorworks und Enscape - Overall rating: 5/5 - Reviewer: Matthias E. - Verified reviewer: Yes - Industry: Furniture - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. In der Tischlerei nutzen wir für die Kundenpräsentation nur noch Enscape. In meinen Schulungsraum sind die Teilnehmer von Enscape begeistert. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Das einfache Zusammenspiel mit Vectorworks. Die einfache und intuitive Nutzung. Die hochwertigen Rendering innerhalb kürzester Zeit. Das 360° Panorama ist ideal für Kunden. #### Cons Alle Tutorials und Emails gibt es nur in Englisch. #### Reasons for choosing Enscape Besser integriert. #### Vendor response We're grateful for your kind words, Matthias! We strive to provide our users with the best experience, so we're glad to hear that Enscape has met your expectations. Thanks for being a great advocate for Enscape. Don't hesitate to reach out if you need support; we're always happy to help. Replied October 2023 --- ### Stop your search for a rending tool - Overall rating: 4/5 - Reviewer: Sid K. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. With Enscpe, we can make our 3D CAD models look life-like as the quality of rending form this software is near realistic. It is also very quick and easy to integrate with other design software to make full use of its features. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The quality of renders is one of the best in the market currently. The ease of navigation and being a lightweight software are one of the many reasons this tool is ahead of the competition #### Cons The model library can sometimes come short of expectations. Video walkthrough is very difficult to understand and requires a lot of editing to ensure you get the right keyframes to make it look presentable --- ### perfect for fast rendering - Overall rating: 4/5 - Reviewer: Rawand A. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Very good i have been using it for years and it is always my to go rendering #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Clay rendering, flexibility in the camera and angles, navigation, easy to use and capture renders, its really good for fast rendering only takes more time in initial start up of the plug in, then images are created rather fast. #### Cons Background, it doesnt have many options as the setting and sometimes takes away from the quality of the rendered image. --- ### Fast and Easy - Overall rating: 5/5 - Reviewer: Robert C. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Assets variety, speed it works at with Revit and SketchUp, available adjustments, #### Cons Limited number of horizon backgrounds, need to keep adding assets. #### Reasons for choosing Enscape Ease of use, value #### Vendor response We're grateful for your kind words, Robert! We strive to provide our users with the best experience, so we're glad to hear that Enscape has met your expectations. Thanks for being a great advocate for Enscape. Don't hesitate to reach out if you need support; we're always happy to help. Replied October 2023 --- ### Userfriendly - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Depuis que j'ai découvert Enscape, je l'utilise pour tous mes projets. C'est un outil userfriendly qui produit de très beaux rendus et très rapidement. #### Cons Personnellement ce programme réponds à toutes mes attentes --- ### easy t learn - Overall rating: 2/5 - Reviewer: Nadja K. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Desired FeaturesEase of useIntegration with vektor works #### Cons more selection of environment; vacant lot or something #### Vendor response Thank you for your feedback, Nadja! Our goal is to provide our customers with the best possible experience, so if you'd like to let us know how we can make your experience a better one, get in touch with our Customer Support Team, who are always happy to help, via this link: https://enscape3d.com/contact-us/ Replied October 2023 --- ### Enscape is a high quality rendering application that gives a high quality result and is easy to use - Overall rating: 5/5 - Reviewer: Akaninyene I. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros It's ease of use and the speed at which it renders compared to other apps #### Cons Materials applied are sometimes off in color when brought to enscape --- ### Enscape user review - Overall rating: 5/5 - Reviewer: Lia R. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros i like that you can work on your model at the same time #### Cons the component library it’s kinda limited --- ### impressing - Overall rating: 5/5 - Reviewer: Marcelina K. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Well, I would like to take a min and talk about their policy... I needed to do my project for school and I needed this program, but It was too expensive for me. (as I am studying) I discovered they have a free version for students! I was so surprised, thank you so much for the possibility! #### Cons Everything was just fine, no bad sides :) #### Vendor response Thank you for your positive feedback Marcelina. We are very happy that you like Enscape so much! Replied April 2021 --- ### Terrible customer service & tech support - Overall rating: 5/5 - Reviewer: Gina V. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered I received a notice on July 7th that my renewal was due, I logged in and my account was already suspended even though the invoice wasn't due until the next day on the 8th! I emailed them and have not gotten any response at all. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros the program is great, now that Chaos owns them though tech support and account services are the WORST! #### Cons same as above, now that Chaos owns them though tech support and account services are the WORST! I can't get anyone to respond to an email that's almost a month old, and their answers before were cryptic at best. ## More reviews [Next reviews](https://www.softwareadvice.com/architectural-cad/enscape-profile/reviews/?page=2) --- Enscape Reviews, Pros and Cons - 2026 Software Advice