--- title: "Bonsai Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Bonsai. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Bonsai is a good fit for you!" source_url: "https://www.softwareadvice.com/architecture/bonsai-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Time Tracking Software](https://www.softwareadvice.com/project-management/time-tracking-comparison/) / [Bonsai](https://www.softwareadvice.com/architecture/bonsai-profile/) / Bonsai Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/architecture/bonsai-profile/) Reviews [Alternatives](https://www.softwareadvice.com/architecture/bonsai-profile/alternatives/) # Bonsai User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 95 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.3/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 73 reviews (77%) - 4 stars: 15 reviews (16%) - 3 stars: 2 reviews (2%) - 2 stars: 2 reviews (2%) - 1 star: 3 reviews (3%) ### Most mentioned pros - I like the ability to attach a pdf to the invoice (like bank wire information if the client prefers to pay with that over a credit card payment). - Bonsai has everything you need to run a freelancer or small business operation all in the same UI, without having to add apps or move into different interfaces. - Bonsai has everything that we are looking for with our company, Invoicing, security and the electronic signatures which we are very excited for. ### Most mentioned cons - Bookkeping automatically logs processing fees as expenses and can track other manually inputted expenses but cannot track multiple bank accounts / check writing, payroll, etc. - It also doesn't seem to have features suitable to handle businesses with high volume of anything (no way to track/run reports) Although there are options to add "team" members for a monthly fee, Bonsai doesn't really recognize that a business owner might need to set user permissions or have employees involved in some but not every aspect of a business. - Horrible experience, they have their system setup to auto charge you after the trial expires and don't send any sort of email notifications to let you know you're trial is being paid. ## Bonsai customer reviews Showing reviews 1-25 of 95 (page 1). ### Bonsai Is The Best All-Around Product For Managing a Freelancer / Small Business - Overall rating: 5/5 - Reviewer: David C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been using Bonsai for over five years now and over that time have taken a look at the competition to see if maybe they're better or cheaper. Spoiler alert: they're not! Bonsai has everything you need to run a freelancer or small business operation all in the same UI, without having to add apps or move into different interfaces. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've tried just about all the products out there for managing proposals, contracts, invoicing and more as a freelancer, and Bonsai is still the one for me. It's priced less than the competition but gives you more features, and the UI is much better than others. #### Cons The mobile app is great for viewing things and doing quick adds. About the main thing that it doesn't do as well is time tracking—can't be as granular on the project specifics in the mobile app as I can on the desktop app. #### Reasons for choosing Bonsai Many of the competing products didn't have as much ability to offer clients granular options in proposals and didn't let me put in as much content on the proposals—just single line items instead of paragraphs. Some platforms required adding apps (often at extra cost) to do things that are natively built in to the Bonsai UI. Just a much better overall user experience for me as the freelancer and also for my clients. --- ### Hello Bonsai a stable proposal platform that can use AI - Overall rating: 5/5 - Reviewer: Ibrahim B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it is a stable platform and has been constantly updated. I hope they will focus on agencies rather than freelancers. I also hope they would integrate other payment software for flexibility #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bonsai Is an All-Around great platform for a marketing agency. Its winning point is its proposals and upsell capability #### Cons Still Lacks Native Integrations. It sends you to Zapier for many. I Also Wish they would integrate AI for workflow like many other competitors. #### Reasons for choosing Bonsai It's stable with the least amount of bugs for the price point. --- ### Great interface, poor quality, money grabbing company - Overall rating: 3/5 - Reviewer: Brandon B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered If you’re a freelancer looking for something to get started very quickly, then Bonsai will be great. If you are growing beyond that, I would consider looking elsewhere. They are not scaling to support that type of customer, and it’s too easy for them to find new ways to grab more money for the same or fewer features, some of which don’t work. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Bonsai makes it easy to get started as a freelancer. Proposals, contracts, and payment processing is made easy. #### Cons In the 5 years I’ve been using Bonsai, they have introduced only two net new product features. One of which is Bonsai Payments, which is a competitor to Stripe, which they already supported. The second, Bonsai Tax, which stripped some existing and included functionality from the original offering and turned it into an add on feature for an extra $100/year. They have revamped some existing features, but they lack execution, and there are very obvious gaps in product requirements that have yet to be filled. I report a new bug almost every single time I log in, and every single time it’s confirmed by the product team. They’ve raised prices by >150% in only a few years and not improved the platform enough to warrant that. --- ### Bonsai is the easiest CRM I've ever used! - Overall rating: 5/5 - Reviewer: Lauren E. - Verified reviewer: Yes - Industry: Legal Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 9/10. I just started my business and tried several other CRM platforms for days and got no where. With Bonsai, I had my entire set up done in less than an hour. It's very intuitive and easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Bonsai is user friendly yet it has all the necessary features and is uncomplicated. I am able to integrate the needed applications to conduct business and keep everything in one place. #### Cons Bonsai integrates with my google calendar and gmail. This allows me to use it to send/receive emails and to schedule, however it doesn't allow me to view my calendar or email box. This is not as much of an issue regarding emails but having to navigate outside of the program for the calendar is not the best functionality. The other con is that I cannot preview the client portal as they see it; this function would make it simple to walk them through it when onboarding them (or to create a video doing so). #### Reasons for choosing Bonsai Odoo was noisy and required knowledge of how it works to set up. Bonsai was simple yet offered the integrations and features I needed. #### Reasons for switching to Bonsai Ease of use. Click up had all these work arounds that were difficult to integrate. Bonsai is user friendly and very intuitive. This means as my team grows, no training will be required. --- ### Best project management tool for our agency! - Overall rating: 5/5 - Reviewer: Emeline B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered Bonsai has significantly boosted our team's productivity, allowing us to focus more on delivering quality services to our clients. We highly recommend it to any agency or other type of small business looking to improve their business processes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a creative agency of over 15+ professionals, Bonsai has transformed our workflow. We started using them when we were only 2 people on the team, and we used Bonsai only for a few features at the beginning (proposals, contracts and invoicing). But as our team grew to nearly 20 people now, we started needing more features, and surprisingly, Bonsai grew as well and launched the features we needed like project management and budgeting, team resource planning and business profitability overview. It made our operations more efficient by simplifying the overall project management process and working with clients. We also tested a few other tools in the meantime but Bonsai was the only one that hit the sweet spot of easiness of use and a comprehensive list of features that seem to be specifically built for agency workflows. Additionally, the customer support is top-notch, always responsive and knowledgeable. #### Cons The only thing I'd suggest is to have maybe a little bit more design/structure control over client portal. #### Reasons for switching to Bonsai Bonsai is very easy to use, our whole team likes it, simple client and project management, also the workflows are just what we were looking for. Clean interface, and has a very affordable pricing compared with competitors. --- ### Try it, it's been helpful - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered It's been really great for contracts, project tracking, and invoices #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It made starting my business so much easier! #### Cons Some of the screens were a bit counterintuitive. #### Reasons for choosing Bonsai it had so many efficient products and aspects --- ### Bonsai Review - Overall rating: 5/5 - Reviewer: Bryanna O. - Verified reviewer: Yes - Industry: Chemicals - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with Bonsai has been lovely so far. We can create estimates to send to our customers, invoices and even get the signature electronically! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What we like best about Bonsai is that it is basically a one stop shop! Bonsai has everything that we are looking for with our company, Invoicing, security and the electronic signatures which we are very excited for. #### Cons There really is not anything that we least like about Bonsai. If i were to say anything at all it would be that we don't use everything they have to offer, which we will, we just haven't gotten there yet. --- ### Never give up , doit better - Overall rating: 4/5 - Reviewer: Rodney M. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Well since I was victim of scam , I have been doing and learning a lot in how install the right app in mi IMac , you should doit as well #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Very recently to this but I will give good tips, what exactly is what I like most and what is not good this app #### Cons In the begging is a little complicate when you do the first installation , so I almost quick , but I got good advice from friends --- ### Excellent for freelancers! (& Teams) - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Facilities Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Overall my experience has been great! This software has saved me a lot of time because I can individually manage all of my projects aspects from this one software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about Bonsai is I can visually see all my work projects, together all on one one page. #### Cons I have only used Bonsai for a short time period and have yet to find something that I dislike about Bonsai. --- ### Great for invoicing - Overall rating: 4/5 - Reviewer: Katie S. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: Used monthly for free trial - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Bonsai is a strong all in one system for freelancers and small service teams who want to run proposals contracts and payments without juggling multiple apps. It is quick to learn and it keeps cash flow and client communication organized. If you need heavy duty CRM or full accounting features you will still pair it with other tools but for everyday operations it delivers a smooth streamlined experience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Bonsai brings proposals contracts invoicing and time tracking into one clean workspace. The templates and e signature make it fast to send professional paperwork. I like the recurring invoices retainers and automatic payment reminders. The client portal keeps messages files and approvals in one place which cuts down on email ping pong. #### Cons Pricing can climb as you add teammates or advanced features. Project management is fine for simple tasks but it is not as deep as a dedicated tool. Report customization is limited and invoice layouts do not offer a lot of design freedom. Multi currency and tax settings may require manual tweaks if you work across regions. --- ### All-in-One Tool! - Overall rating: 4/5 - Reviewer: Heldor G. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Using Bonsai has been a smooth ride, it is user-friendly and well-designed, though pricing may be a concern for some. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The automated workflows save a lot of time, and the pre-built contract templates are a great feature! #### Cons The pricing can be a bit high, especially since some advanced features require higher-tier plans. --- ### I finally have time to actually work on my business! - Overall rating: 5/5 - Reviewer: Claudia A. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bonsai has been a game-changer for my freelance business! It's like having a personal assistant that handles all the tedious admin work. The templated contracts save me a lot of time on paperwork, and I love how everything updates automatically when payments come in, or projects move forward. Their automated workflows help me set up when documents and updates get sent to clients. Everything is streamlined, from project management to time tracking, helping me stay profitable. Plus, their customer service is exceptional. Always helpful and responsive when I need them. They listen to my feedback and consider feature requests, making me feel valued as a customer. I can finally focus on what matters: growing my business. Definitely worth the investment! #### Cons As a solo-preneur, taking time to learn new software can be challenging, especially with so many features to explore. But Bonsai has a very intuitive interface, so I got comfortable with everything in just a few days. Worth the effort! --- ### I can't believe I didn't know about Bonsai earlier! - Overall rating: 5/5 - Reviewer: Danaira R. - Verified reviewer: Yes - Industry: Management Consulting - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered Love, love, love. I absolutely recommend it to anyone who asks or is struggling to organize and manage their service-based business. Give it a try! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bonsai is such a great tool for freelancers and small businesses like myself. It is the most cost-effective software out there to have CRM, project management, proposal & contract management, e-signature, scheduling/booking, time & expense tracking tools in one single place. We compared the cost of having each of these tools individually with other providers, and Bonsai just can't be beaten. On top of that, the user experience is so seamlesss. Very easy to set up and looks modern and clean! #### Cons The only thing I don't use as much in Bonsai is the project management tool since I think there are other free alternatives out there that work and can be set up in a more customized way. But Bonsai gives a great starting point to those who have nothing like that set up now. Another thing could be that I like data and reports, but these insights in Bonsai are only included in more advanced memberships, which could turn pricey for smaller businesses. --- ### Best app for entrepreneurs and service providers! - Overall rating: 5/5 - Reviewer: Celia G. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered It's been a year that I manage all my client contracts, proposals and bills with Bonsai and it has been a game changer! Thanks for this wonderful app! I always recommend it to my entrepreneur friends and colleagues that want to launch their business! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease of use of Bonsai, its personalized templates and the modern aspect of the app. As a designer I need to have good looking proposal and the app makes it really easy to customize documents. #### Cons The fees that are applied when the client pays online can be a pain point for some of my clients, and can extend to more than 3%. Bonsai is a great app but I would love to have lowers payment fees to keep my prices as they appear on my proposals. #### Reasons for choosing Bonsai The personalized templates for proposals, bills and the online contracts that makes my whole process safe and clear for my clients. I also love the ease of use of this app and its modern aesthetic! I really matters when presenting documents to prospects and clients as a graphic designer :) --- ### Bonsai takes care of the hard work so I don’t have to - Overall rating: 5/5 - Reviewer: Kimberly G. - Verified reviewer: Yes - Industry: Graphic Design - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, this has helped my processes a ton. I don’t have to worry about as much or spend as much time as I used to putting together invoices and following up on proposals and contracts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bonsai automates and streamlines all of the client and business management elements that would otherwise take up a lot of my time. #### Cons Nothing to dislike here! I’ve enjoyed my Bonsai experience. --- ### A Lifesaver - Overall rating: 5/5 - Reviewer: Bethany D. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered As someone who is primarily a creative, having some of the business elements of my work streamlined through Bonsai has been very helpful in taking care of my clients. Best investment I've made in my business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I'm a freelance writer and editor, and the business interface options have added to the sense of professionalism around my company. For me specifically, the invoicing, online payment options, and tax prep options have been lifesavers for me. Knowing I have an invoice history with details of payment processing fees, as well as space to track my expenses throughout the year, has made my taxes easier too. #### Cons Some tutorials on using templates and some of the automation options would be helpful. --- ### I am OBSESSED!! - Overall rating: 5/5 - Reviewer: Danielle B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I refer all my clients and followers to use Bonsai #### Cons There are still some features missing that could enhance the business even more, like NDA's and employee contracts #### Reasons for choosing Bonsai Better rates, more user friendly and more cost efficient and easy to use with my clients. #### Reasons for switching to Bonsai Not user-friendly, fast or efficient. --- ### Great for Freelancers and Software Development Agencies - Overall rating: 5/5 - Reviewer: Marquise D. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I love Bonsai and it is a great value for all that is included. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software makes it super easy for me to write up contracts for my clients, collect their payments, and keep track of my existing clients along with potential leads. If you are a freelancer and you need templates for contracts and proposals, I would say this Bonsai is worth it for that alone, but when you add in the ability to collect client payments.....You can't beat it. #### Cons I believe that Bonsai is constantly improving its software and features. The only dislike I have with Bonsai is that you cannot get instant pay right away, and starting out it will take 7-10 business days to receive your payouts. --- ### bonsai review 2023-03-27 - Overall rating: 5/5 - Reviewer: Jason P. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered Time tracking is much easier on Bonsai rather than writing in on a piece of paper and having a chance of losing it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and easy to track management #### Cons Mobile app could be fixed with some issues (for the timer, you must press the "x" button for it to save the hours in a given project timer. #### Reasons for choosing Bonsai Cheaper and simple --- ### Great Product - Overall rating: 5/5 - Reviewer: Jonathan M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bonsai has one of the best platforms for proposals and has changed the game for our business #### Cons The cost for the platform seems to keep rising and is a touch much for having a lot of functions that we dont use. --- ### Perfect for my Business! - Overall rating: 5/5 - Reviewer: Adrienne M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Bonsai is very easy for me to use and helps make running an efficient business a breeze. #### Cons No complaints. Bonsai has worked great for what my business needs. --- ### educational - Overall rating: 5/5 - Reviewer: James G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to learn when it comes to choosing your new business tool. #### Cons expensive when it comes to choosing your new business tool need more trial periods --- ### Amazing project management system - Overall rating: 5/5 - Reviewer: Camille E. - Verified reviewer: Yes - Industry: Graphic Design - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros I enjoy using the proposal and contract feature. I am able to send my clients a detailed proposal about my services and prices and have them easily sign a contract to protect myself and the client. #### Cons I wish the scheduling feature was more customizable as far as blocking off time or opening a specific date without having to open that day of the week entirely. --- ### Business Owner's Best Friend - Overall rating: 5/5 - Reviewer: Kaitlyn J. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's super user-friendly! The interface is also super smooth! #### Cons Nothing! I've been using it for a couple months now and it's perfect! I do hope that I can add a custom contract and not have to use a template some day! --- ### My review of Bonsai - Overall rating: 4/5 - Reviewer: Pouria N. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. its alright,. theres a lot that could be imptoved #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Simplicity of it. The invoices send out automatically. #### Cons The accounting feature is bad. It doesntautomatically categorize and you cant set rules or project revenue and expenses. #### Reasons for switching to Bonsai simple software ## More reviews [Next reviews](https://www.softwareadvice.com/architecture/bonsai-profile/reviews/?page=2) --- Bonsai Reviews, Pros and Cons - 2026 Software Advice