Bonsai vs NetSuite
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
3.9 / 5
Value for Money
4.4 / 5
3.8 / 5
Customer Support
4.3 / 5
3.7 / 5
Functionality
4.3 / 5
4.1 / 5
Last Review Written
September 6, 2024
September 10, 2024
Pros/Cons
Pros
- They are also SUPER quick to respond with support when needed. Huge Fan of Bonsai and happy I chose them over everyone else <3.
- So easy to use and packed full of awesomeness. Seamless integration it was a great free trial and we will move forward.
- Have loved it so far and loved how easily it integrated into our business and from day one streamlined our workflow process.
Cons
- I was based in Romania and they charged me a currency conversion fee for a currency conversion that did not happen. I took dollars and wanted to leave it as dollars.
- Sometimes I forget about the automation and Bonsai will send out invoices to my clients without me approving/adjusting them beforehand.
- I was locked out of my account because I no longer had access to my to my old phone and should have been able to verify another way.
Pros
- I tested the free trial for the software and was amazed at it's capability. Definitely a winner for any company looking to scale their business.
- We have muliple units of the organisation which is very much effective to manage from this product service. Consolidation of Accounts: Very easy I love it.
- The structure of Estimate > Sales Order > Invoice is nice. Use of Tasks and Customer notes, contacts and related information is also nice.
Cons
- I'm in purchasing and have use over 15 different software systems and this is probably the worst or tied for worst.
- They have so much 'clicking' to do they get confused, push the wrong button and because the whole thing is in effect an accounts package it can be difficult to undo the mess.
- The sales team was very misleading and they tricked us when we purchased the software. We presented our former software and their response was always "Netsuite can do that.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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56 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
