--- title: "Planner 5D Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Planner 5D. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Planner 5D is a good fit for you!" source_url: "https://www.softwareadvice.com/architecture/planner-5d-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Product Configurator Software](https://www.softwareadvice.com/product-configurator/) / [Planner 5D](https://www.softwareadvice.com/architecture/planner-5d-profile/) / Planner 5D Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/architecture/planner-5d-profile/) Reviews [Alternatives](https://www.softwareadvice.com/architecture/planner-5d-profile/alternatives/) # Planner 5D User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 118 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.3/5 - Value for money: 4.3/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 87 reviews (74%) - 4 stars: 14 reviews (12%) - 3 stars: 9 reviews (8%) - 2 stars: 3 reviews (3%) - 1 star: 5 reviews (4%) ### Most mentioned pros - Planner 5D makes it super easy to create custom floor plans and view them in both 2D and 5D. it gives you a great visual of what a room, building, house, office will look like before even starting the physical project. - I would definitely consider subscribing, especially if there were more accessible pricing options for users in different regions. - Planner 5d offers an outstanding and impressive amount of textures and styles and customization to every aspect of the design of you plans. ### Most mentioned cons - I canceled my free trial before it ended, yet I was still charged. When I contacted support, they refused to take responsibility and kept blaming their payment provider instead of issuing a refund. - They have a terrible refund policy if you forget to cancel. - I tried to create a loft with triangular end walls, which cost me all sorts of trickery and time, with a half-baked result. ## Planner 5D customer reviews Showing reviews 1-25 of 118 (page 1). ### Halil İbrahim - Overall rating: 5/5 - Reviewer: Halil İbrahim G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used monthly for free trial - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Planner 5D was positive. It provided me with a convenient platform to unleash my creativity and visualize various design ideas effectively. Despite some minor limitations, I found it to be a valuable tool for architectural and interior design projects. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The feature I appreciated the most about Planner 5D was its intuitive user interface, which made it easy for me to create detailed and realistic 3D designs without extensive prior experience. #### Cons One aspect I found somewhat lacking in Planner 5D was the limited range of furniture and decor options available in its library, which occasionally restricted my design possibilities. --- ### A program worth recommending - Overall rating: 5/5 - Reviewer: Aleksandra A. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered I definitely recommend the program! Thanks to him, many families got the design of their dream place. I can't imagine designing without this program. It is easy to use and very intuitive. You can create a professional project for a client or a project for yourself. Huge selection of materials and equipment. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A huge database of materials, textures, devices and furniture. Additionally, the ability to create your own things using good tools. #### Cons No program for computer. I have no further objections. --- ### Bad customer service! - Overall rating: 1/5 - Reviewer: Luke L. - Verified reviewer: Yes - Industry: Building Materials - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Poor! They basically stole money from me. There is no warning that your auto renew is about to be charged, then when I tried to cancel it the next day, they said it was not possible to get a full refund. Cheating people out of their money is a grrreat business model, I guess! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The web version worked fine, I used it for two months last year #### Cons Didn't like how you had to change materials on every surface. it was really slow and annoying. They have a terrible refund policy if you forget to cancel. --- ### If you are a E-Designer this is the perfect 3D interior design program - Overall rating: 5/5 - Reviewer: Sharon C. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I was introduced to Planner 5D four years ago when I needed to do 3D model after my student Revit expired and my sketchup wasn’t doing the job for my rendering needs. I found it a little challenging in the beginning but after watching the tutorials on You Tube, I got the hang of it. You’ll need it when you are doing second levels. All of my clients love their designs, they come realistic. I would advise to show the plans prior to rendering, because rendering can get pricey. You can put together plans quickly and make changes on the fly. I tell all of my friends to try this program. I wished I had it in school. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The pricing is excellent, really quick to learn and every design is beautiful when it comes together and it offered on every major platform and on tablets. Easy to apply different textures, wallpapers and paint colors. Gorgeous renders. #### Cons I wished they offered curved and geometric objects to build with and more offerings for ceiling and roof treatments. The furniture catalog has come along way, but they need more offerings or be paired with larger retailers. --- ### Excellent app - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered Its easy to use with lots of design tools #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The rendering features is very nice and detailed #### Cons The rendering takes time and more design tools should be imported --- ### Great and easy to use - Overall rating: 5/5 - Reviewer: Luis D. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Being able to scan the area to plan further modifications in a simple way is awesome, also having a draw plan to scan it and make it a reality #### Cons I don't see any cons for the use I give it for --- ### Easy and fast to use - Overall rating: 5/5 - Reviewer: Matteo T. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered My personal experience by now is really enjoyable and overall a good and fluid experience, wuold reccomand it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best part about this product is definitely the 3D rendering that can provide a lot of value to the service that i offer to my client.A product that i would for sure use and abuse to give tons of value and be different from other real estate agent. #### Cons There's no a particular part that i don't like the most, it would came out after hours and hours of usage but for the first 10hrs everything is perfect and easy to use --- ### Horrible support and limited functionality - Overall rating: 1/5 - Reviewer: Vitalii L. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Not much. Web browser work. Can't find any #### Cons It does not even have a balcony, and there is no option to zoom out if you have a big house. This works maximum for a small apartment, even with a paid plan. I paid and in 5 minutes requested for refund as it is impossible to do my work. They refused to do this. I will open a case with Paypal. --- ### Simple Project - Overall rating: 5/5 - Reviewer: Marco C. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered The software allows easy use of normally complex tools. Very convenient to use to carry out a project even by a non-expert person. The tools available are many and all well studied. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple, many objects, various ways of use #### Cons Speed could be improved in some steps. Nothing in particular --- ### a quick view of a concept to virtual reality - Overall rating: 3/5 - Reviewer: Abdiel P. - Verified reviewer: Yes - Product usage: Used monthly for less than 6 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This easy to use application allows you to draw a simple space with many options of colors, textures and furniture. It allows me to quickly visualize distribution and decoration before doing so. #### Cons It does not offer a great quality in the generation of renders, I use it rather to take a quick look and satisfy the curiosity and doubts of a client. --- ### Valuable Design Management - Overall rating: 5/5 - Reviewer: Riabilitazione C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Planner 5D has structures that helps share numerous designs with customers for unique structures. #### Cons Planner 5D has an imperative design control, and it saves businesses from extreme costs. --- ### Best Designer Software - Overall rating: 5/5 - Reviewer: Miguel B. - Verified reviewer: Yes - Industry: Animation - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Planner 5D is a game-changer for interior design enthusiasts like me. The easy-to-use interface, along with its vast collection of furnishings, lets me create stunning room designs effortlessly. The 3D visualization is like magic, giving life to my ideas. It's become my go-to tool for planning and visualizing beautiful spaces. #### Cons Users have sometimes mentioned limited free features and a slight learning curve for advanced design techniques as areas where Planner 5D could improve. --- ### I love 5D and recommend it to everyone! - Overall rating: 5/5 - Reviewer: Molly M. - Verified reviewer: Yes - Industry: Graphic Design - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered 5d is great for everything from dreaming up a design to actually building plans for you home. I recommend this application to anyone looking to design their home. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the drag and drop tool. I use 5d daily to design my dream home. #### Cons None. Literally none. If there is a problem just message them and they get back to you very quickly. --- ### Why I love 5D planner. - Overall rating: 5/5 - Reviewer: jayonna e. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been wonderful, i've never felt that i have wasted my money. Over any other design option 5D planner works the smoothest #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 5D planner consists of different tools and materials making it very easy to build and architect your very own designs. 5D planner is definitely one of my go to apps. #### Cons My least favorite thing about 5D planner is that there is no monthly subscription option. --- ### Doing my own interior - Overall rating: 5/5 - Reviewer: Sebabrata B. - Verified reviewer: Yes - Industry: Management Consulting - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered I have been searching for a good user friendly tool where I can do the interior myself, instead of a designer. Looks like Planner 5D is the best option. So far liking the tool for its user-friendliness and the options it brings in on to the table. A great tool #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros User-friendliness, Options to design, the different layering and rendering options #### Cons Nothing as such. I have been using the tool for last 2 weeks and have not seen any challenges as such. --- ### Easy enough for a non architecture newb like me! - Overall rating: 5/5 - Reviewer: Daniel Z. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered This is perfect for our needs. My wife and I plan on having a guest house built and this is really helping us get a feel for what we want and need and what it will look like. We love the 3d rendering option. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is pretty easy to use and fun. Tutorials are offered to help you along the way. #### Cons Still learning and using so I don't have a con right now. --- ### Great customer service! & App - Overall rating: 5/5 - Reviewer: tatiana g. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I used it to design my family's renovation project. It gave us great flexibility and I love being able to play with the 2d and 3d views! Very easy to use especially for someone who's not familiar with these types of design apps. The customer service was seriously phenomenal when I had an issue! #### Cons I do wish they had more selections for furniture/cabinets/etc. or customizable by color --- ### A so-so program lacking in depth and functionality. There are also a few "glitches" - Overall rating: 1/5 - Reviewer: Christopher K. - Verified reviewer: Yes - Industry: Law Practice - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered Remodeling a mid sized head quarters. Zero benefit. Felt like 1990s era software development. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros While straightforward and easy to use--90s software style--the best feature is the ability to switch from 2D to 3D. But that benefit is drowned out by the cons. #### Cons First, if you buy the software, the upgrade in functionality is not worth the money. You're literally stuck with Planner 5D's conception of windows, doors, and etc. Second, it is difficult if not impossible to efficiently create spaces to scale with the existing inventory. Third, Customer service is lacking. When I mentioned a bug / glitch in the online platform, they wanted me to prove it. Seriously? For the American market at least (this is an overseas company), this is a non starter. --- ### Occassional user for many years - Overall rating: 5/5 - Reviewer: Jay S. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Always manage to get a great representation of intended project or area #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Have used it extensively in burst for personal renovation projects. 2D overviews and 3D imaging great for evaluating options #### Cons Floors with sloping roofs very difficult to model 3D viewing, difficult to get some of the views I would like to see. --- ### See your ideas - Overall rating: 5/5 - Reviewer: Abdullah A. - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered I designed my apartment and made some major changes before I even moved in, and the result was incredible. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's just great how easy it is to use this software compared to the value that you gain from it. I do enjoy it. #### Cons Nothing really; it is just the technical issues that sometimes occur. However, the 5D tech team always responds on time and resolves them. --- ### Very good app for new users! - Overall rating: 5/5 - Reviewer: Paola T. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, I give this app a 5 star review! Very good customer service. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The thing I like about this app is that even though you don't have a subscription, you have a lot of features you can use. #### Cons The only thing I don't like about this app, is that sometimes it can be very laggy. --- ### Simple - Overall rating: 5/5 - Reviewer: Karel T. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Generally can be used in many ways of own imagination #### Cons Easy to use the earliest version was better --- ### A very good, cost efficient tool for event furnishing - Overall rating: 4/5 - Reviewer: Rita E. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered 5D-planner is a solid tool, and we will be happy customers in the future too! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The flexibility, wide selection of materials and furniture. #### Cons Ability to import our own models of furniture would be much appreciated. #### Reasons for choosing Planner 5D Easy to use, good selection of furniture and materials, good plan for our needs. --- ### Very helpful for interior design. - Overall rating: 5/5 - Reviewer: Meredith F. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered Great! I enjoyed using this software and would recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I used Planner 5D to design my living room and bedroom. Very helpful for visualizing the best furniture pieces and making sure that everything looks nice! #### Cons I would have preferred a 1-2 month subscription for my short project, rather than a full year. --- ### Great platform, easy to use! - Overall rating: 4/5 - Reviewer: Saba C. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Functionality: 5/5 #### Pros I liked how the 3d version of the design was very realistic and it seemed like I was walking around in a house! #### Cons Sometimes it was a bit hard to navigate, and it seemed difficult to control. ## More reviews [Next reviews](https://www.softwareadvice.com/architecture/planner-5d-profile/reviews/?page=2) --- Planner 5D Reviews, Pros and Cons - 2026 Software Advice