# Jatheon Software Reviews, Demo & Pricing - 2026 > Review of Jatheon Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/archiving/jatheon-archiving-suite-profile --- [Home](https://www.softwareadvice.com/) / [HIPAA Compliance Software](https://www.softwareadvice.com/hipaa-compliance/) / Jatheon Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/archiving/jatheon-archiving-suite-profile/reviews/) # Jatheon 2026: Benefits, Features & Pricing Wondering if Jatheon is right for your organization? Our HIPAA Compliance Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Jatheon 4.8 [(26)](https://www.softwareadvice.com/archiving/jatheon-archiving-suite-profile/reviews/) Pricing Pricing available upon request ### About Jatheon Jatheon Cloud is an AI-enabled data archiving and corporate governance solution built on AWS infrastructure. It helps organizations securely store, access, search, and produce electronic communication records including email, social media, calls, text messages, chats, files, and AI platform conversations to meet compliance, ediscovery, and open data request needs. Jatheon enables organizations to automate data retention, monitor communications for policy violations, and speed up FOIA and ediscovery processes. It adds automation and business intelligence to compliance and ediscovery by embedding AI into core archiving, search, and monitoring workflows. AI-Powered Search: Unified Search brings all archived communications into a single screen, eliminating data silos. Compliance teams and legal professionals can search across email, social media, collaboration platforms, file systems, and AI tools simultaneously, with results clearly labeled by source type. A full range of search predicates, sorting, bulk actions, and tagging are available in one place. Liya, Jatheon's built-in AI assistant, lets users interact with archived items conversationally for faster, more informed decisions d... uring review. AI Compliance Dashboard: The AI-powered dashboard gives compliance officers and administrators real-time visibility into organizational data activity and AI-assisted workflows. It surfaces sentiment analysis trends, automated email classification statistics, and Liya usage metrics including summaries requested and questions asked. A feedback component monitors AI response quality to support accountability and continuous improvement. Layouts are fully customizable per user and snapshots can be exported for executive reporting and internal audits. FOIA Automation: Jatheon Cloud includes dedicated FOIA request automation to reduce processing backlogs and improve response accuracy. Users upload request documents in PDF or TXT format and the platform auto-generates structured search criteria from the contents. Predicates and date ranges are saved for reuse. Results are organized by content type including a dedicated FOIA category, reducing manual effort and delays under strict statutory deadlines. AI Communication Archiving: The Claude AI connector enables organizations to capture, search, and manage Claude conversations alongside all other archived sources. Once connected, Jatheon retrieves data retroactively including historical conversations, attachments, and deleted interactions. Archived content is fully searchable with filters for participant, chat name, message content, and tags. Users can view time-stamped conversations, identify deleted chats, and access or download attachments directly. Bulk tagging, export, and case management actions are all supported. Connector Coverage: Jatheon supports email, social media, SMS, iMessage, WhatsApp, collaboration tools, file data, and AI platforms. All sources are available within the same unified interface, reducing complexity across multiple systems. Ediscovery: Advanced search, case management, and structured export workflows help teams identify records across custodians, apply tags and case labels, and produce exports for legal proceedings. AI-assisted review reduces time to respond to litigation holds, regulatory inquiries, and internal investigations. Retention and Supervision: Automated retention policies enforce consistent rules across the archive, configurable by data type, custodian, or regulatory requirement. Supervision workflows enable compliance teams to monitor communications for policy violations and document review activity for audits. Security and Certifications: Jatheon Cloud holds SOC 2, ISO, HIPAA, and GDPR certifications and is validated by Gartner, Radicati, and InfoTech. 100% customer retention. 24/7 support. Serves government, financial services, healthcare, and education through a global MSP and reseller network. Founded in 2004, Toronto, Canada. Wondering if Jatheon is right for your organization? Our HIPAA Compliance Software selection experts can help you in 15 minutes or less. ## Jatheon User Interface ## Popular Jatheon Alternatives Main Product Jatheon 4.8 [(26)](https://www.softwareadvice.com/archiving/jatheon-archiving-suite-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.64Value for money - 4.92Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Aware](https://www.softwareadvice.com/policy-management/aware-profile/) 3.5 [(4)](https://www.softwareadvice.com/policy-management/aware-profile/#reviews) Ratings Breakdown - 4.0Ease of use - 3.75Value for money - 4.75Customer support - 3.25Functionality Pricing Available upon request Get Price Alternative Product [ArcTitan Email Archiving](https://www.softwareadvice.com/compliance/arctitan-email-archiving-profile/) 4.7 [(20)](https://www.softwareadvice.com/compliance/arctitan-email-archiving-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.65Value for money - 4.84Customer support - 4.60Functionality Pricing Starting at $4.00 per month Get Price Alternative Product [Contentverse](https://www.softwareadvice.com/cms/contentverse-profile/) 4.1 [(19)](https://www.softwareadvice.com/cms/contentverse-profile/reviews/) Ratings Breakdown - 4.05Ease of use - 3.79Value for money - 4.24Customer support - 4.0Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [OneVault](https://www.softwareadvice.com/email-archiving/onevault-profile/) 5.0 [(3)](https://www.softwareadvice.com/email-archiving/onevault-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $600.00 per month Get Price Alternative Product [Onna](https://www.softwareadvice.com/help-desk/onna-profile/) 4.6 [(5)](https://www.softwareadvice.com/help-desk/onna-profile/#reviews) Ratings Breakdown - 4.0Ease of use - 4.20Value for money - 4.20Customer support - 3.40Functionality Pricing Available upon request Get Price ## Jatheon Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Custom Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Jatheon Features - Popular features found in HIPAA Compliance Audit Management Compliance Tracking Policy Training Risk Management - More features of Jatheon Access Controls/Permissions Active Directory Integration Activity Dashboard Activity Tracking AI Copilot AI/Machine Learning AI Summarization Alerts/Notifications API Archiving & Retention Audit Trail Authentication Backup and Recovery Case Management Categorization/Grouping Chatbot Collaboration Tools Commenting/Notes Compliance Management Customizable Reports Dashboard Data Capture and Transfer Data Compression Data Discovery Data Import/Export Data Migration Data Retention Management Data Security Data Storage Management Data Visualization Deduplication Deletion Management Document Classification Duplicate Detection eDiscovery Email Alerts Email Management Encryption Event Logs File Management Filtering For Healthcare Full Text Search Generative AI HIPAA Compliant Indexing Keyword Search Metadata Extraction Metadata Management Microsoft Outlook Integration Monitoring Multi-Location Multimedia Archiving Multiple Data Sources Multiple File Format Support Multiple Format Support Optical Character Recognition Policy Creation Policy Library Policy Management Real-Time Monitoring Records Management Reporting/Analytics Reporting & Statistics Risk Analysis Risk Assessment Role-Based Permissions Rules-Based Workflow Sarbanes-Oxley Compliance Search/Filter Secure Data Storage Self Service Portal Single Sign On Social Media Monitoring SSL Security Storage Management Tagging Third-Party Integrations Threat Protection Two-Factor Authentication User Interface User Management Visual Analytics ## Jatheon Integrations Okta Integration rated undefined from -1 review Microsoft 365 Integration rated undefined from -1 review Google Workspace Integration rated undefined from -1 review ## Jatheon User Reviews Overall Rating 4.8 Ratings Breakdown 5 77% 4 23% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.6 Customer support 4.9 Functionality 4.7 Brian M. Verified reviewer Retail 1001-5000 employees Used other for more than 2 years Review source Reviewed September 2020 Jatheon - Simple and easy email archiving 4 Overall, it is a good product. Could move to cloud archiving but with the cost and not having any issues, I don't have a reason to get rid of it. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: It just works. Low maintenance and I am able to search emails fairly easy. Cons: The search function could be better. Max export size needs to be increased for when I need to pull a bunch of emails. Read More BH Brenda H. Verified reviewer Real Estate 51-200 employees Used monthly for more than 2 years Review source Reviewed April 2020 Simple, powerful, fast email archiving solution 5 We needed something to automatically archive our emails and only retain them for 5 years that had a robust search capability. It needed to sync with AD and give users an easy way to search their own archives. It is mostly used, though by our CEO who is looking or certain email subjects and wants to confirm when certain emails are sent. We don't need anything fancy but the restore capabilities are flexible and do everything we need it to do. We have used it to extract various email for litigation and it was easy to extract. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We purchased Jatheon Email archiver in 2013. I was a little apprehensive because I liked the product and price point but it was not very well known at the time. We use an appliance on-premise but Jatheon seamlessly upgraded me to the next level when I out-grew the old unit. It is so easy to use and It has a lot of flexibility when I do searches. The searches are very fast and I've always been able to find what I needed. Jatheon support has always been responsive when I needed help with a search or configuration change, or to just do a health check on our system. It's been a very good investment for our company and I'd recommend it to any small business. Cons: The newer appliance is much easier to use than the previous but I have one comment. When logging in to do administrative tasks, the placement of the administrative functions is on the bottom left. Took me forever to realize that. I think I had to put in a call looking for how to get to it then when they told me I felt a little embarrassed. It's more intuitive for me to find a link on a top navigation bar - that's my only complaint. Reasons for choosing Jatheon I considered going to a cloud solution instead of upgrading to the latest Jatheon hardware. Since I had such a good experience with the company in prior years and they gave me a competitive bid and said they would convert my email to the new appliance for me, it was a no-brainer. Reasons for switching to Jatheon Arcmail at the time was clumsy to use and was very slow when we were looking for an alternative. Read More JM James M. Verified reviewer Telecommunications 2-10 employees Used daily for less than 12 months Review source Reviewed December 2021 Email archiving is a snap and the support is fantastic! 5 This has allowed me to know our emails are safely archived in the event we need to deeply search for a note from several years ago for customer, legal, HR or other issues. I know we are securely sitting not only in o365 for our hosted exchanged, but we are safely back up to AWS as well. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The easy of deployment into my user environment was insanely simple and effortless. The solution itself is quite powerful and delvers the results blazing fast. The post sale support has been fantastic when I have had a few questions and the follow up is almost instant. Great product and Great people! Cons: I have nothing bad or down to say at all. The product works as pitched and installed. Great stuff! Reasons for choosing Jatheon The Jatheon team were super responsive to my request for a quote and order, plus got everything set up and made sure I was well able to use their services. Great crew! Read More BL Bill L. Verified reviewer Government Administration 501-1000 employees Used daily for more than 2 years Review source Reviewed January 2022 Jatheon Archiving Suite review 5 Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: It was very easy to setup the appliance and start archiving emails, the search feature is very easy to use and administration is rather straight forward. Cons: Their outlook client could use a little bit of refinement in the way you search from the client, not a game stopper and it does work very well. Reasons for choosing Jatheon The Jatheon gave us a better level of support and upon our review of the available products it best fit our needs Reasons for switching to Jatheon Arcmail support was getting very difficult to non existent. Read More NH Norman H. Verified reviewer Program Development 11-50 employees Used weekly for less than 12 months Review source Reviewed March 2021 Jatheon Archiving Suite - An easy solution to get up and running 4 The issue this was bought to resolve was archiving issues for users who have left the company. It provided a repository to be able to archive all historical employee email data and fit nicely into an archiving process for recent employee departures. Lastly, it provided security needed so persons can only access mailboxes they need to all from a single web page. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: \- I can customize it to suit my specific needs - It was very simple to setup and get started with the help of the support team - The team provides frequent updates and are open to suggestions to implement feature upgrades that may suit your specific scenario Cons: \- I really have no cons as the software does what I want it to do and then more. If I am being extremely critical, the front end design could be a bit more visually appealing. Reasons for choosing Jatheon \- Pricing was better for an on-premise solution. - It was a better fit for our specific needs. - The setup and long term maintenance looked to be easier. Read More AR Angela R. Verified reviewer Commercial Real Estate 11-50 employees Used weekly for less than 12 months Review source Reviewed September 2021 Jatheon 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: \-Simple to use and learn -Makes lists of keywords specific to your organization -Helpful staff -Improves our compliance process by making it much more efficient Cons: \-When doing key word searches, many emails come up that include one of the keywords in generic general disclaimers -Does not capture Google Chat Reasons for choosing Jatheon \-Better customer service -Better price -Accomplished goal Read More JA Jay A. Verified reviewer Education Management 1001-5000 employees Used weekly for more than 2 years Review source Reviewed April 2020 Jatheon email archiving appliance/software provides great value and is easy to manage 5 My experience with Jatheon as a company and with the products they provide has been exceptional. Their support is quick to respond to any questions or problems. Their products have been rock solid. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The Jatheon appliance/email archiving software suite was instrumental in our conversion from Microsoft Exchange to Gmail. It has allowed us to merge our previous MS Exchange archives with our Gmail archives and be able to do all eDiscoveries from one platform. The tech support is top notch. The company is able to remotely monitor our appliance and alert me to pending issues before they even occur. The ways I can query our archive is virtually limitless. And even with close to 50 million archived emails the speed of the queries are amazing. Cons: I don't know how I could improve on this product. It does what it is supposed to do and it does it well. Reasons for choosing Jatheon While I inherited a Jatheon solution when I started at my current organization 5 years ago, I did have experience with the platform from Commvault at my previous company. I needed to upgrade our Jatheon appliance 2 years ago and decided to stay with Jatheon because of their support and product features/cost. Read More VR Verified Reviewer Machinery 201-500 employees Used weekly for more than 2 years Review source Reviewed November 2020 A rock solid product with a top notch support team backing it 5 We have been a Jatheon customer for over 10 years and have been extremely happy with how the product performs. Our appliance works without a hitch and is very easy to use. Like any technology solution there is sometimes minor issues, however, the Jatheon technical support team is top notch and is able to resolve any issues quickly and efficiently Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The technical support team is super responsive and able to resolve issues very quickly. In addition, the solution just works and requires very little management oversight to maintain. Cons: Certain functions could be easier to use from the Web UI (i.e. searches for a large volume of email that needs to be exported to PST is a feasible, however, a bit cumbersome) Read More VR Verified Reviewer Broadcast Media 201-500 employees Used daily for more than 2 years Review source Reviewed October 2018 A reliable solution at a competitive price 4 Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: A bargain compared to other solutions I’ve priced Reliable; set and forget Excellent support Regular users find it works well Cons: The browser interface works fine, but users don’t love it. Occasional users struggle with the search logic (user impatience is a factor here) Read More VR Verified Reviewer Paper & Forest Products 51-200 employees Used weekly for more than 2 years Review source Reviewed January 2021 Painless upgrade 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The e-mail archiving appliance is well supported by the manufacturer. Upgrading from an older appliance to the new appliance was made very easy for me as once it was physically installed Jatheon took over and migrated the config and data witout any intervention from me. Cons: This level of service is necessary since the system is quite arcane and complex. It means when there are issues we have to engage Jatheon rather than fix it ourselves - and we are in different timezones. Having said that we have found Jatheon very responsive and proficient in knowing their product. 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