My institution purchased Altru for its strong philanthropy functions, and required all departments to use it. I use it for scheduling school outreach programs.

From what I can see, this software looks like it could be a great tool for some applications.

The interface is intimidating and confusing for my staff, and requires a lot of training to use.

The financial and revenue setup can be intimidating, since there's a general ledger behind all the sales and revenue transactions.

Altru has a wonderful feature of copying appointments and holding them for you to reschedule. I love how there is a database of clients and you can easily search for them.

We have been with Altru for over three years and in that time have seen constant improvement and updates to the product. Their support staff is the best I have ever seen with any software company.

Ease of use for an entry-level user. The system has an incredible ability to capture and relate data.

We now have the ability to get a true look at all the ways our constituents are interacting with our organization.

Because the Altru community is very responsive and the fact that the developers listen to the client's concerns, I am confident that Altru will become greater than it is now.

I think the navigation on Altru can be a bit tricky.

The two main issues I have is there is no exchange process, only a refund with a receipt. That is not exceptable in.

I love the amount that you can do on Altru and that it can all be done in one place.

Altru is direct and straight to the point. It has a places to include a lot of information which can be good for creating thorough profiles.

The canned reports aren't always easy to manipulate when downloaded while the queries can be difficult for those not using them on a regular basis.

For frontline staff, the user interface for ticketing is easy to use and very intuitive. Training staff is so much more pleasant with this software.

We are still learning which is great. The capacity of the system is rich.

I also really am impressed and appreciate the customer support. Since I'm fairly new to Altru, I have a lot of questions.

I enjoy the ability to navigate different ways to get the same result, it helps with training people who learn and think in different patterns.

Completely cloud based, and allows unlimited user licenses at no extra charge, so you can sell tick.

I also don't like how when you check in a group it automatically submits their payment (box is checked automatically). If you don't remember to uncheck it there is no way to undo it.

Sales Orders are too rigid - need to be able to edit and add appeal codes.

Altru is a very detailed system and it covers so many areas that have so many intertwining cogs that it can be difficult to navigate for some users and it can be a bit cumbersome.

I love that Altru is constantly receiving updates and that the customer service team really does listen to feedback from the customers.

I also think the customer service is wonderful and always available - which is great. I also really appreciate that the system is very intuitive.

As I mean it is great for the money if you are looking to have a tool to maintain unlimited accounts, but that is really the only true good aspect of it.

Some integration with on-line banking is not yet working well. Sometime the processing seems slow but this could be our internet.

It is a great all around management program for any organization.

When pulling results, it only pulls primary information and if the information is not loaded correctly, it can be a problem.

Art cloud's  is a full software programming system  integrated and comprehensive enough fot rfine-art management solution.

Coming from Web Builder with No Coding Experience.

Thank you for helping me take my business skills to another level which is starting to result in sales.

The ArtCloud team is fantastic to work with. They are friendly, professional, knowledgable, and quick to help with anything we have needed.

The integration works fantastic, it helps keep my studio inventory at the tips of my fingers as well as allowing easy use and uploads to the website.

Artcloud website builder is pretty easy to learn and the functionality of implementing inventory into the website is fantastic.

Sometimes it has so many functions that it is difficult to start using.

I love how integrated everything is, the inventory, website and their marketplace.

The program itself is very efficient: Artcloud introduces new features to streamline processes, and removes features that are superfluous or clunky.

The entire software is very intuitive and professional. Frankly it makes our lives easier and makes us look more professional to our collectors.

It has a read receipt built into its internal email software, so you can see if your emails have been delivered to collectors and if they've been opened. Their customer support is amazing.

Lead tracking and dashboard status is a huge help for the sales team.

The website and database buildup is integrated which saves so much time. I love the customer support and their response time.

ArtCloud has been a huge time saver for our gallery and has provided efficient new workflows for almost half the cost of our previous inventory platform.

Anytime we need help with support, custom builds, reporting assistance, etc. Also - the system is user friendly and Gallery specific driven.

The interface is sleek, intuitive, and user-friendly, which helps us keep our data clean and organized. Training new employees on Artcloud is a breeze.

Two things have been tricky for me - first, discovering the system would not take dashes in inventory numbers AFTER uploading and listing the bulk of my inventory.

I am thrilled I found the software. It has made the operation more efficient and has provided the sales tools to associates to help drive revenue.

From contact management, invoicing to website hosting, ArtCloud has it all and is constantly improving. They are very responsive to inquiries and customer support.

They take all of our requests and questions seriously; nothing is overlooked. And again, they are so polite and friendly.

Artcloud has a very active development cycle, so there are always new features being added. I love the back end of their system as I find it easy to use and generally pleasing to the eye.

In addition, the website to retail integration is fantastic and so easy to manage. Everything is linked form the Gallery on site side and requires very little development or customization.

ArtCloud is easy to use and allows me to know where the art is at all times, create quicklists for galleries and clients, and build a website based on my inventory list.

UX is kind of poor and annoying sometimes. Need serious improvement.

Well designed, easy to use, and provides useful features above and beyond just inventory. Switching from our previous inventory was incredibly easy.

ArtCloud is the best tool on the market for galleries. It is extremely user friendly and helps keep track of all sales analytics and our gallery contacts.

We love how easy the product is and how response ArtCloud's support team is. They listen to us when we have feedback and often times implement that feedback into new features.

Fabulous & Efficient System Perfectly Suited for Art Galleries.

The customer service at ArtCloud is fantastic for many reasons - they are engaged and thoughtful about the use of the program and constantly updating it.

The android app never works as well as the iPhone app.

The customer support is very efficient and responds quickly.

Inventory management, client relationship management, and branded invoicing/messaging are all handled with ease. Great sales reporting features.

It took a while before I was found online. And of course maybe my own fault).

Excellent support, managing issues and open to feature suggestions.

They went above and beyond to make sure all went smoothly-- and were polite, friendly, and professional through the entire process.

Customer support was fantastic. They really helped to get my new site up and running.

ArtCloud really helps me streamline what is still available to collectors as well as archiving all pertinent information such as pricing, location, and images.

They even recently added integration to 1st Dibs, which was a huge plus for us. We consider Artcloud an integral part of our team and I highly recommend them to any of our gallerist friends.

I can't say enough good things about this company. For starters, Artcloud's team and staff are knowledgeable, responsive, and truly dedicated to their clients.

In general, the support is excellent, which was (and still is) very important to me in the ever-changing art market.

US Dollar

Blackbaud Altru is a cloud-based membership management solution that includes tools to manage ticketing and admissions, cultivate a membership database, convert ticket buyers and visitors, run merchandise, and much more. Designed specifically for cultural organizations to include general admission organizations, museums, zoos, aquariums, gardens, and science centers, Blackbaud Altru provides a 360-degree view of your visitors, members and donors to better identify behaviors and increase revenue.

Blackbaud Altru’s dashboard provides users with a comprehensive overview of their supporters, members and donors and provides data on attendance, membership activity, donations, and more. Users can track activities such as membership renewals, upgraded memberships, dropped memberships, and more using graphical reports. The cloud-based platform facilitates online, mobile, and in-person membership and ticket sales and also allows users to sell merchandise and track inventory. 
  

LongDescription

Electronic Payments

Customizable Reports

Activity Tracking

Ad hoc Reporting

Attendance Tracking

Calendar Management

Gift Shop POS

Dashboard Creation

Ticketing

Grant Management

Membership Management

Event Ticketing

Email Management

Activity Dashboard

Event Management

Visitor Registration

Inventory Management

Real-Time Analytics

Committee Management

Recurring/Subscription Billing

Document Storage

Dues Management

Access Controls/Permissions

Credit Card Processing

For Nonprofits

Attendance Management

Communication Management

Registration Management

Customizable Fields

Member Database

Data Import/Export

Contact Management

Mobile Access

Fundraising Management

Event Scheduling

Forms Management

Email Reminders

Website Integration

Alerts/Notifications

Reporting & Statistics

Reminders

Volunteer Management

Customizable Templates

Receipt Management

Real Time Reporting

Customizable Branding

Contact Database

Customizable Forms

Third-Party Integrations

Donor Management

Campaign Management

For Museums

Payment Processing

Contribution Tracking

Season Tickets

Online Ticketing

Reserved Seating

Sales Reports

Ticket Brokering

Event Calendar

Ticket Reservations

Reporting/Analytics

Contact Blackbaud for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Blackbaud Altru

In Person

Live Online

Webinars

Documentation

Simplify your day-to-day work with comprehensive management tools for the modern art gallery.

ArtCloud's comprehensive gallery management software provides the only complete solution for art galleries, artists, and the design industry.

ArtCloud Manager
+ Inventory Management plus Edition/Merchandise Support
+ CRM (Contacts)
+ Email Integration (Outlook, Gmail)
+ Email Campaign Builder
+ Invoicing
+ Consignment Management
+ Custom Branded Business Documents including Certificates of Authenticity, Price Lists, Tear Sheets, Wall Labels, QR Codes, and more
+ Sales Opportunity Tracker
+ To-Do's, Follow Up Reminders

ArtCloud Websites
+ Integrated Websites, No Code Drag + Drop
+ Art Industry Templates including pages such as Artist List, Exhibitions, Inventory Detail, Artist Detail, and more
+ Virtual Install
+ Private Exhibitions
+ Inventory Filtering
+ Curated Collections
+ Built In SEO 
+ No fee e-commerce 
+ CRM Integration

Cataloging/Categorization

Price/Margin Management

Data Storage Management

Invoice Management

For Art Galleries

Consignment Management

Inventory Tracking

Online Viewing Rooms

Catalog Creation

Filtering

Marketing Automation

Collections Management

Billing & Invoicing

Interaction Tracking

Website Management

Commission Management

Summary Reports

Drag & Drop

Secure Data Storage

Point of Sale (POS)

Location Tracking

Document Management

Search/Filter

Flexible pricing plans with options for artist and galleries at every budget level.  ArtCloud integrated websites do NOT charge a commission for items sold through gallery websites as some other competitors do.  

Customers can save 10% by taking advantage of our annual billing plans.

Blackbaud Altru vs ArtCloud

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