Blackbaud Altru vs Artsystems

Blackbaud Altru has 36 reviews and a rating of 3.96 / 5 stars vs Artsystems which has 24 reviews and a rating of 5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.96 / 5 (36)
5 / 5 (24)
Ease-of-Use
3.5 / 5
5 / 5
Value for Money
3.5 / 5
5 / 5
Customer Support
4 / 5
5 / 5
Functionality
3.5 / 5
5 / 5
Last Review Written
October 11, 2021
August 23, 2021
Pros/Cons
  • Pros

  • From what I can see, this software looks like it could be a great tool for some applications.
  • Altru has a wonderful feature of copying appointments and holding them for you to reschedule. I love how there is a database of clients and you can easily search for them.
  • Cons

  • The interface is intimidating and confusing for my staff, and requires a lot of training to use.
  • The financial and revenue setup can be intimidating, since there's a general ledger behind all the sales and revenue transactions.
  • Pros

  • Artsystems is not only intuitively designed and straightforward to use, it also allows us to integrate our inventory, contacts, and transactions, efficiently cross-linking all of the data.
  • Allows me to be the best registrar of the collection. It's extremely important to me.
  • Cons

  • With the migration to the fully web-based Artsystem5 this inconvenience was removed.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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