About ArtBase

ArtBase is a cloud-based solution that helps museums, art galleries and collection studios manage inventory and streamline accounting operations. It enables professionals to store customer contacts in a centralized database and retrieve details of specific artworks via search functionality.

ArtBase allows organizations to create various documents such as offer letters, consignments, invoices, labels, shipping forms, fact sheets and more. Managers can monitor user activities and send confidential documents to clients via emails. Additionally, businesses can track the location of inventory and generate financial reports on account payables, profits or sales tax.

ArtBase facilitates integration with various third-party applications such as QuickBooks, Sq...


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Supported Operating System(s):

Web browser (OS agnostic)

28 Reviews of ArtBase

Average User Ratings

Overall

4.86 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(24)

24

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 28 results

March 2018

Inés from Millicom (Tigo)

Verified Reviewer

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

I am 100% satisfied

Pros

I am 100% satisfied with the services I have obtained from Artbase since the quality of them has been the one I expected, I do not have any complaints about their service, I recommend it widely as one of the best in their field. request their services.

Cons

I have no complaints about the site, everything has seemed excellent to me so far, I will continue to use the service for a long time.

April 2019

Carmen from Spalding Fine Art

Company Size: 2-10 employees

Industry: Arts and Crafts

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Best software for dealers

They transfered all of my data over from an old system in about a day. They made the transition so easy. And the training was so great. They even have training videos which I go back and review all the time. These guys are really "on it" with new technology and features, and they have made some kind of update every year since I bought the system in 2015. You can use it on or offline. I started out offline but switched to the cloud about a year ago when we started to travel more - and we are loving it. I would recommend it to anyone who has a gallery or a dealership.

Pros

Artbase makes my life easier! I think I'd have to hire another person if we didn't have it. I can make and send invoices so easily. I can send offer emails with images attached. I do all my consignments and exhibition lists in it. Wall labels. I even link with my website. I really like how it shows all the information on Inventory and Contacts. So if you are looking at a person you can see everthing they ever bought, were consigned or were offered. Or on an inventory piece, you can see every little detail and bit of history right there. No hunting around for information. And every time I make a document, it gets recorded in there automatically. I don't have to remember to track things - it just knows!

Cons

It's more expensive than some, but from what I've heard from colleagues who have gotten burned by other systems, you get what you pay for. With the money I'm saving on staff time, it's worth it.

April 2019

Geanna from Fergus McCaffrey

Company Size: 11-50 employees

Industry: Fine Art

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

April 2019

ArtBase Review

Pros

The system is very helpful in tracking and organizing inventory and contacts.

Cons

It is very difficult to use for staff members travelling or using the system remotely. Customization is also very expensive.

Response from ArtBase

Replied April 2019

Dear Geanna, Thanks for your review! You mention that you are having difficulty using the system while traveling, but I see that you aren't using our Cloud version. ArtBase Cloud is much easier for people to use in multiple locations or while traveling. Be sure reach out to us if you would like more information. Thanks! ~ArtBase

April 2019

Tyler from JKL Worldwide

Company Size: 2-10 employees

Industry: Fine Art

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Great for monitoring data

I have used several ArtBase competitors, and by FAR ArtBase has the best reporting. It's an easy to use solution that could be used by museums, galleries, collectors -- and, most importantly to me, for appraisers. It collects and stores information in a way that is easy to digest, and that's really rare and difficult to find in the fine-art-database world. I think their customer support team is great, too, which helps when you're working through potentially frustrating issues. Cheers!

Pros

I like the import/export features; they're extremely intuitive and save a lot of time. I have a love/hate relationship with the auto-save feature, but I think the reporting that the program generates is a great double-check on importing records. ArtBase is super easy to modify and customize, too, so it blends well with existing excel reporting.

Cons

Sometimes when you're inputting record information there is a lag time switching between records. I also wish high-res TIFF images could be imported as opposed to only JPEG files. I like metadata :) (little database joke there).

May 2019

Janelle from JW Art Management Ltd.

Verified Reviewer

Company Size: 2-10 employees

Industry: Fine Art

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

May 2019

ArtBase for Collection Management!

I've been using ArtBase for my private clients for 10 years now; but, I first used ArtBase at my first gallery job in 1996! I've seen ArtBase grow and adapt their program through the years by embracing new technology and all the best art management techniques from top NYC galleries! The staff & support team are super friendly. I highly recommend ArtBase!

Pros

I use ArtBase to manage and track the collections of my clients who are Private Collectors. ArtBase allows me to produce beautiful and flexible reports, lists and documentation for my clients and customize each document to my specific client's preferences. I track locations, appraisal values, insurance, condition, conservation, expenses and all correspondence pertaining to each artwork. This allows me to provide my clients with up to the minute reporting with just a few clicks of my mouse.

Cons

There is not much I don't like about this software. It is much more user friendly than the other options out there.