All Artsystems Reviews
1-24 of 24 Reviews
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Ben
Verified reviewer
Fine Art, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Using Artsystems Pro and Artsystem5 art focused databases
Overall, Artsystems provides a system with functionality that is extremely well suited to recording, tracking and reporting on everything to do with artworks.
PROSHaving used Artsystems Pro (with Cloud Sync) for a number of years, I was impressed by its wealth of features and attentive support team. Being able to quickly generate custom reports on a searched-for selection of artworks has been invaluable. Our database, which contains a considerable amount of content, including many images and some custom data fields, was then migrated seamlessly from Artsystems Pro to Artsystem5. With Artsystem5, all of the functionality and more has been very successfully moved to a powerful and convenient web-based system.
CONSAlthough Artsystems Pro worked very well and was equally well supported, it did require a supervised (video call and remote machine access) update every time Mac OS received a major update. With the migration to the fully web-based Artsystem5 this inconvenience was removed.
Vendor Response
Ben, thank you for you review! Always a pleasure working with you and an honor to serve the Estate of Francis Bacon. So glad that you appreciate the convenience and functionality of our new upgraded web-based system, A5, and the seamlessness of the migration. Best, Doug
Replied October 2020
Frederick
Fine Art, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Excellent Software for the Fine Arts Industry
As a fine art landscape photographer with a growing portfolio and numerous gallery relationships, I found that managing my print inventory with Excel was no longer adequate to my needs. I have adopted Artsystems Pro, and with its flexibility and robust data management capabilities, I know where all of my prints are, and my consignment, invoicing,reporting and contact management workflow is vastly simplified. Software support has been excellent. The savings I have realized from being on top of otherwise-misplaced inventory is well worth the investment cost of Artsystems Pro alone!
PROSFunctionality allows me to eliminate the redundancy of data input and output in different business processes (inventory, consignment, invoicing, reporting, etc.). Easy to learn. Excellent customer support program. Better control of inventory pays for itself.
CONSNo cons in my view. I am very satisfied with my purchase.
Reasons for switching to Artsystems
Needed to get full functionality of a data base dedicated to the fine arts industry.
Edward
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Ever Evolving Products and Support
I can rely on Artsytems for timely service when needed and for innovating its integrated product lines to support and grow my business over time. This has allowed me to remain focused on my business and serving my clients and artists.
PROSMy gallery has been served by Artsystems since its establishment in 2006. Over the years, we have migrated our database easily to newer and ever improving Artsystems client and data management tools, which connects to and serves the website that Artsystems designed and hosts for us.
CONSLike all software, it requires updates and adjustments to keep pace with every advancing computer operating systems.
Jill
Fine Art, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Vital software with great support
We have been using Art Systems for over 20 years. It has been vital as a print publisher to keep track our extensive inventory with their EDITIONS module. It is quite easy to enter new editions considering how complex the software is. It has also been a time saver that they have integrated Quickbooks into their software. We don’t have to double enter invoices into our accounting software. Art Systems new program A5 has been invaluable during the pandemic. Since our database is now cloud based, our entire team was seamlessly able to work from home making invoices, tracking previous sales and having our clients contact information on hand.
PROSSupport is super quick to respond and resolved lightening fast. Since switching to the cloud based system, all support is efficiently handled by emailing a description of the problem. Along the sidelines, the Quality Assurance team fixes it! It’s so simple. Gone are the days of having someone remotely jump on my computer to see what’s going on and taking the time to work with them to resolve. It’s fixed from a distance and they simply let us know all is set. It could not be easier.
CONSSince they upgraded to their cloud based system, A5 has many more features. We are most certainly not using the new program to it’s full potential but plan to learn and integrate all of its latest features.
Vendor Response
Wow! thanks so much, Jill, for your kind and thoughtful review. It's been a pleasure working with you and Larissa for so many years and we are so proud that you have been able to take full advantage of many of the powerful features with our software, including the integration with QuickBooks, the dedicated Editions module, and the <2-hour response and expertise of our experienced support team. Best, Doug
Replied October 2020
Tom
Arts and Crafts, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Couldn't image running my business without Art Systems
I run my art gallery business with Art Systems because it helps me keep my business efficient and effective. I chose Art Systems because Pro Database Software allows me to manage our inventory, our mailing list and our transactions efficiently by connecting all of the data. I post all my financial data to QuickBooks which removes any repeated data entry and provides me with the means to double check my accounting or find mistakes quickly. I also use Art Systems for my website from which I continually get positive feedback on the design and functionality of the site. Pro allows me to easily manage the site. Each Art Systems tool saves me time and money. With Art Systems, tasks get accomplished faster and more efficiently thus making my business more effective. Art Systems is a business that continues to be vested in the success of its customers. They continually provide prompt and excellent support in a generous manner. They are always finding ways to respond to the changing art market by providing updates to their products and create new one to better serve their customers. I have worked with Art Systems for 25 years and couldn't image running my business without them.
CONSThere isn't another gallery management software that comes close to what Art Systems provides.
Vendor Response
Tom, thank you so much for your review and for helping to improve our products as a true power user. Your support has been critically important to us over the years.
Replied November 2020
Cristin
Fine Art, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Web Based is the Best!
We have been Artsystems Gallery Pro users for many years, and the web based aspect of A5 was important to us because it made the database accessible from any location with an internet connection. I know this has made our IT manager’s life much easier, and it has been essential considering that our staff is primarily working remotely during the pandemic. The ProFile app has also improved the way we communicate with clients, and it allows us to work efficiently while in the gallery and at fairs.
CONSMoving from one version of the database to another can be a challenge simply because of the learning curve. However, the support team does an excellent job with training sessions and they respond to questions quickly.
Rosina
Fine Art, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
I Don't Know What I'd Do Without ArtSystems
When I started my project, I was working with a 35mm camera and keeping hard copies in plastic sheets in binders. The process of categorizing, sorting, sending out information has changed exponentially over the years and ArtSystems has been a huge part of that for me. (See comments in "Pros" section.)
PROSI began using ArtSystems in the late 1990’s to catalogue the work of my late aunt, painter [SENSITIVE CONTENT HIDDEN], who created more than two thousand works on canvas and paper during her lifetime. From the earliest version to the current cloud-based program, ArtSystems has evolved to meet my growing needs and proved to be a key organizational tool as I recreated exhibition history and curated new exhibitions, built a website, and gathered material for the Walinska papers at the Smithsonian Archives of American Art. The people behind this software understand the needs of artist estates and are a joy to work with. Their hands-on support and training, and their openness to comments and suggestions, have made learning and utilizing this program painless and productive.
CONSThere is nothing negative to say. The software just keeps getting better, as the creators are constantly seeking feedback and making updates.
Reason for choosing Artsystems
I didn't look at other options at the time, as ArtSystems came highly recommended and looked perfect for me. Over the years, I have seen other things offered, but nothing that would prompt me to consider switching.
Vendor Response
Thanks so much for your review and your support over the years, Rosina. It's always been a pleasure working with you. -Doug
Replied October 2020
Joseph
Fine Art, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2021
Brief Testimonial
I was first introduced to Artsystems over ten years ago. When I needed to create a new collection database, there was little question in my mind of who to reach out to. The cumulative experience of the team at Artsystems is unmatched. Their database provides all of the necessary tools to manage and run an art based business. Creating such a customized database tailored to the artworld is hard earned. When you use ArtSystems you are immediately aware that the team has worked very closely with gallerists and dealers to offer the tools, templates and organizational ability needed to get the job done. The introduction of A5 has been a welcome addition. All of your business data is available, at all times anywhere in the world with an internet connection.
CONSI don't use the direct email feature, I find it easier to create documents and export them, as opposed to directly sending info out of Artsystems.
Margit
Arts and Crafts, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Artsystems helps make our collection accessible
The licensing cost for Artsystems is well worth it for large collections of art. Also, I recommend paying extra per year for support access. The staff is quick to respond and give excellent friendly instruction. They have often come to my rescue when I had an urgent task to accomplish.
PROSAn archive is only as good as it is accessible, and Artsystems makes it very easy for us to present our collection to clients, galleries, book publishers, and curators worldwide. The works, contacts, and transactions fields coordinate beautifully, and reports and worksheets are smart looking and quick to put together. Just as important, the AS staff knows the product inside and out and is always there to help. There are very few art databases that are comparable to Artsystems.
CONSArtsystems is a sophisticated database that takes a while to learn.
Vendor Response
Thank you, Margit, for your great review. We're so proud of being able to serve the Saul Leiter Foundation and it has always been a pleasure working with you.
Replied November 2020
Julie
Fine Art, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
An indispensable product for our business
Artsystems software allows us to effectively manage our extensive inventory of more than 50,000 works of art. Artsystems is not only intuitively designed and straightforward to use, it also allows us to integrate our inventory, contacts, and transactions, efficiently cross-linking all of the data. Customizable reports, including invoices, consignment agreements, and client presentations are also particularly appreciated and help to streamline the gallery’s workflow. I have always found the Artsystems support team to be responsive and personable, continually providing prompt and knowledgeable assistance. In short, Artsystems has proved to be an indispensable tool for managing our business for more than 20 years.
CONSSince our inventory is so large, the data can occasionally take a while to load.
Tracy
Arts and Crafts, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Over 20 year relationship...
We joined Artsystems in 1999, first with R.B. Kitaj's studio, and now as an integral part of my work with the R.B. Kitaj Estate. The database is used daily, as we track inventory, gather information for rights and reproduction requests, or review historical notes on the work for scholars. Artsystems support has been invaluable over the last twenty plus years! We are grateful to have them as part of our support system.
PROSThe ease of use; the ability to include a variety of images; and the Customer Service is FABULOUS
CONSThe annual cost - but it is worth it! We take advantage of the services provided. Money well spent.
Vendor Response
Thanks, Tracy, for your wonderful review! It's been an honor and pleasure to work with you and the Kitaj Studio and Estate over the last 21 years.
Replied November 2020
Gaines
Fine Art, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Efficient System
We have been working with Artsystems for 23 years and in that time they have constantly pushed to upgrade their database software in ways that makes our business run more efficiently. They have refined their product and met our needs every step of the way. And their support team is diligent and responsive . The at team Artsystems collaborated with us to create a custom website that perfectly suits our needs. We have two locations so needed to basically double the site. Also we wanted a way to have prices appear with a password. They figured out how to do both of these things and lots of other small modifications that we dreamed up. They understood our needs and found creative ways to meet them. We are extremely happy!
CONSWe are very happy with the services provided by Artsystems.
Jan
Banking, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Artsystem5 Provides a Total Solution
We converted our art collection management system from a home grown Access Database to Artsystem5 and I have been extremely pleased with the entire solution. The conversion went smoothly, the functionality of the system is everything they promised it would be and more. On top of that, the support staff has been great to help me learn just all what the system can do. Artsystem5 allows me to be more productive every day.
CONSOnly wish the dimensions were in decimals not fractions. But this is a very minor point.
Vendor Response
Thanks so much for your review, Jan! We're glad you like A5 and we appreciate the support. Glad we can provide Emprise Bank a good solution for their corporate collection. Please note that A5 displays cm in decimals, and while it has been standard art management practice to display inches in fractions, we have had some requests to have the option to display inches in decimals as well, and are looking to implement that feature in the future.
Replied December 2020
Howard
Fine Art, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Great prodcut!
For approximately 30 years, Artsystems has helped streamline our gallery operations, manage client contact information, and maintain the records of all artworks that we handle. We especially appreciate the ability to create customized reports, including invoices, consignment agreements, and documents for internal use. Artsystems software has changed the way we keep records for our business and has only been improving over the years.
PROSWe especially appreciate the ability to create customized reports, including invoices, consignment agreements, and documents for internal use.
CONSAesthetically, I think Artsystems could use a makeover. Maybe to look a little more modern/chic.
Chance
Arts and Crafts, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Artsystems review for Gary Price Studios Inc
We have been using Artsystems for many years at Gary Price Studios and have been pleased with their level of support when needed and with how the software is designed. We love how simple it is to use and does not require a lot of training to understand how it was designed. The new A5 cloud based system has been a great improvement for us as we can manage our needs and records on the go. We would highly recommend working with Artsystems!!
PROSI love the convenience of the cloud based program, it is easy to use and very simple to navigate.
CONSAt this point in my usage I do not have any issues with the new A5 cloud based program.
Alex
Retail, 2-10 employees