ArtVault Pro
About ArtVault Pro
ArtVault Pro Pricing
Single user license for up to 2 computers. FileMaker 16 License included.
Starting price:
CHF 1,690.00 one time
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for ArtVault Pro
3 Reviews
Chase
Farming, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Multi-user collection’s management without breaking the bank : ArtVault Software is your answer
For the management of an estate art collection in the thousands of art works, ArtVault Software is a delightful discovery, having replaced a tedious spreadsheet management system that proved to be a significant and reoccurring constraint to timely and accurate communications among family members. Also, having gone through two version upgrades over 4 years, ArtVault Software’s upgrades were easy because ArtVault Software’s core design principle and underlying technologies assures your collection data will be secure and accessible for decades to come.
PROSBest all-round collection’s management and workflows in support of artwork images, references, transactions, appraisals, loans and gifting.
CONSMy one complaint about ArtVault Software was not having found it earlier, so as to have avoided 10 years of management confusion due to the proliferation of spreadsheets employed to manage the collection.
Vendor Response
Thanks so much for the stellar review Chase! It's great to hear that we have made collection management so much easier for you. That's exactly what we're going for with ArtVault Pro.
Replied March 2019
Caleb
Arts and Crafts, 1 employee
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2019
Great for selling and storing art!
Overall experience has been positive. It’s great to use for all of your needs when it comes to your artwork. Tracking, transactions, storage, contacts, and references are all just a small bit of what you can professionally use and keep track of.
PROSEasy to maneuver the web page and provides an easy to understand display of a verity of subjects. Helps keep track of transactions and the entirety of what you store.
CONSNot much can be said as a downside of using this software. It’s easy to use, efficient, and professional. My only concern is that at first it may seem overwhelming, but after using it for a bit you really start to get the hang of managing everything.
Vendor Response
Thanks so much for the positive review Caleb! We are working on making tutorial videos for the website that will show how to use the program and minimize the initial learning curve.
Replied January 2019
Adele
Fine Art, 2-10 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed March 2019
Good Product, Great Features, OK Customer Service
Great database overall in terms of software and features for private art galleries and artist studios. The most frustrating part was getting customer support for technical issues we were having trying to network the database and access it remotely. Had several direct emails and message sent via the help portal go unanswered, and ultimately was not able to solve the problem.
PROSHas a lot of sophisticated and useful features for work-flowing purchases, loans, exhibitions, and inventory.
CONSCan be a lot of clicks to navigate between portals, and some features are not intuitive to find. Also had unsolvable issues trying to access the system remotely via a network.
Vendor Response
Thank you for your review Adele! We are pleased to hear that ArtVault Pro includes many useful features. We are currently reviewing the navigational structure and assessing options to make it less clicks to navigate around. I'm sorry to hear you had such a negative experience with our customer service! According to our records there was one unanswered email from you, not counting the attempts through the help portal, which we worked with you to resolve after learning of the problem. I apologize for the unanswered email and that you still have unresolved issues. This is certainly not the level of customer care we strive for. If you would like to discuss the unresolved issues, we would be more than happy to set up a call. Please contact support@artvaultsoftware.com and we will promptly respond.
Replied March 2019