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> Reviews of Casetext. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Casetext is a good fit for you!

Source: https://www.softwareadvice.com/artificial-intelligence/casetext-profile/reviews

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Casetext Reviews

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[Overview](https://www.softwareadvice.com/artificial-intelligence/casetext-profile/)

Reviews

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# Casetext Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(105)

4

(25)

3

(3)

2

(0)

1

(1)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.7

Value for money

4.9

Functionality

4.6

* * *

### Pros

"The AI feature is very good and the general functioning of the search and copying features work well."

"The Generis team are also very collaborative with a real "can do" attitude to our business challenges and always come up with innovative solutions and new ways that we could use their tool to help streamline our activities."

"I have found Casetext's AI feature, CARA, invaluable in performing time-sensitive research, helping me find compelling authority for my briefs and Motions."

### Cons

"I had some difficulties using the Jurisdiction feature."

"It is a poor product with awful customer service."

"Although they are adding features that are actually cutting edge, and unavailable on any other research platform, they still lack natural language search and an equivalent feature or functionality to gathering the sheep or unlocking cites to similar cases and issues."

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Casetext Reviews, Pros and Cons - 2026 Software Advice