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> Reviews of ChatGPT. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ChatGPT is a good fit for you!

Source: https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/reviews

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ChatGPT Reviews

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[Overview](https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/)

Reviews

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# ChatGPT Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(238)

4

(93)

3

(15)

2

(8)

1

(16)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

3.9

Value for money

4.2

Functionality

4.5

* * *

### Pros

"The Canvas workspace, in particular, is a meaningful improvement for real work. When I’m drafting product requirements, refining messaging, or synthesizing research, being able to edit and iterate on specific sections side by side with the AI removes much of the friction that used to come from constant copying and pasting."

"It uses a very efficient machine learning program to generate quick results with multi data complex programing. When you have this as an assistant, you can supercharge any thing you do! When used responsibly; with Human ethics and emotional intelligence it becomes a distinct propeller to polish any project thereby achieving best results in the world we live in."

"Overall experience is good I used for many clerical tasks and streamlining and finding insights out of Excel asking it to provide suggestions for daily task and specifically it's immunity to remember data and then reproduce it across the various chat"

### Cons

"Generating incorrect but seemingly confident information (hallucinations), false information and sources, biases (even subjectivity) in its responses, including conjecture, and occasional sluggishness and/or time lags."

"Unfortunately, OpenAI doesn’t yet offer a way to track usage or reset the quota manually, and even with a Plus subscription, the image generation cap is fixed.""

"There are times when it hesitates or refuses to engage with legitimate business questions involving sensitive topics, and that can create friction when I’m looking for objective analysis."

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ChatGPT Reviews, Pros and Cons - 2026 Software Advice