--- title: "ChatGPT Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ChatGPT. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ChatGPT is a good fit for you!" source_url: "https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Chatbot Software](https://www.softwareadvice.com/live-chat/chatbot-comparison/) / [ChatGPT](https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/) / ChatGPT Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/) Reviews [Alternatives](https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/alternatives/) # ChatGPT User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 396 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.0/5 - Value for money: 4.2/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 253 reviews (64%) - 4 stars: 100 reviews (25%) - 3 stars: 18 reviews (5%) - 2 stars: 8 reviews (2%) - 1 star: 17 reviews (4%) ### Most mentioned pros - The Canvas workspace, in particular, is a meaningful improvement for real work. When I’m drafting product requirements, refining messaging, or synthesizing research, being able to edit and iterate on specific sections side by side with the AI removes much of the friction that used to come from constant copying and pasting. - It uses a very efficient machine learning program to generate quick results with multi data complex programing. When you have this as an assistant, you can supercharge any thing you do! When used responsibly; with Human ethics and emotional intelligence it becomes a distinct propeller to polish any project thereby achieving best results in the world we live in. - Overall experience is good I used for many clerical tasks and streamlining and finding insights out of Excel asking it to provide suggestions for daily task and specifically it's immunity to remember data and then reproduce it across the various chat ### Most mentioned cons - Generating incorrect but seemingly confident information (hallucinations), false information and sources, biases (even subjectivity) in its responses, including conjecture, and occasional sluggishness and/or time lags. - There are times when it hesitates or refuses to engage with legitimate business questions involving sensitive topics, and that can create friction when I’m looking for objective analysis. - Also, the writing and editing can feel quite generic, even when you try to adapt it to your tone of voice. ## ChatGPT customer reviews Showing reviews 1-25 of 396 (page 1). ### Great AI assistant for everyday use - Overall rating: 5/5 - Reviewer: Manfredi G. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with ChatGPT has been very positive. It is useful for everyday questions, studying, solving problems, getting ideas, and learning new things. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very helpful, fast, and easy to use. It can explain things clearly and adapt its answers to different needs. #### Cons Sometimes the answers can be too long or not completely accurate, especially for very specific or recent information --- ### The tool I use most often - Overall rating: 5/5 - Reviewer: Ellie A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered ChatGPT is the tool I use most often. I use it constantly for writing, research, planning, reviewing ideas, organizing messy thoughts, and turning rough context into something usable. It has become a core part of how I work every day, especially as a founder with many different tasks moving at the same time. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I'm building a revenue mentor with ChatGPT that understands my priorities, current projects, and constraints, and helps me make right revenue decisions much faster. #### Cons I pay $200/month, which is very expensive, especially when I also need other AI and work tools. The second limitation is memory. #### Reasons for choosing ChatGPT It is the fastest for turning messy ideas into usable drafts and task plans. I use it daily for writing, research, and operational workflows. --- ### Humans > AI - Overall rating: 3/5 - Reviewer: Essence W. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I love how helpful it is in developing new ideas and for vibe coding which saves a lot of time (mostly) #### Cons Chat GPT can be rather slow and the conversations go SO LONG. I just want a regular short response but it gives me a whole essay --- ### Fine for Basics - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Chat is good for the basics but shouldn’t be used for anything that requires in-depth thought or legally-governed work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros ChatGPT is fast and provides generally good output for basic tasks. It’s continually renewing its input and becomes customized to the user with more usage. #### Cons The personal security concerns me. Chat isn’t HIPPA or FERPA compliant, so many industries cannot use it for professional purposes. --- ### It is a good product, but it would be better if they focused on implementation for both users and businesses. - Overall rating: 1/5 - Reviewer: Jhon Jaiver S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered An advanced user who utilizes the API for AI-driven products—which employ artificial intelligence to provide services to individuals or businesses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It features some very powerful AI models, but what I don't like is that they severely limit file uploads for analysis; while competitors offer generous allowances on free accounts, this platform restricts you to just a few documents. #### Cons It appears that, in certain tasks, AI models forget things and end up ignoring important points in the requests they are given. #### Reasons for choosing ChatGPT Because they get expensive, and you have to watch your budget. #### Reasons for switching to ChatGPT It is a game of finding the best model at the lowest price; nowadays, users have forced us to constantly navigate this competitive landscape. --- ### What everyday user of chatGPT think about it - Overall rating: 5/5 - Reviewer: Rohit G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall it's best I am using its Pro mode and I use it daily in my everyday life for writing task and research task and also for learning task #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I think the variety of models which chatGPT provide to user for different type of task for example there are various options like study mode research mode think mode and image mode solution can choose accordingly according to the task #### Cons The thing which I like least about chat GPT is that sometime it hallucinations like I need to give context again and again to getting a proper answer or response for me #### Reasons for switching to ChatGPT I think chat GPT is more precise when compared with Gemini it also gives more features and alot faster --- ### The ultimate corporate workhorse: Unmatched for data and logic, sometimes lacks creative flair - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, ChatGPT is my go-to utility tool for logic, analytics, and automation. While I switch to Claude for creative design, brainstorming, and writing because it feels more natural, ChatGPT remains an indispensable daily workhorse for heavy data processing and technical structuring. ChatGPT + Claude = setup that will cover every office task. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What keeps me using ChatGPT daily is its ability to handle heavy, structured data tasks without flinching. Managing AI transformation projects and recruitment workflows means I deal with a lot of specs and documentation. I rely heavily on data analysis to crunch datasets, format specs, and build custom GPTs for repetitive internal tasks. It’s essentially a reliable corporate workhorse - it handles the tedious heavy lifting, code debugging, and structured planning effortlessly. I learn Spanish everyday with ChatGPT Voice mode, it's unreal how it's good after latest voice mode update. #### Cons The main downside is its default personality - it sounds very dry, rigid, and corporate. If you need creative writing or nuanced human-like ideas, you have to spend a lot of time prompting it to drop the robotic "AI jargon." Also, when working on technical workflows or code, it occasionally gets "lazy" and drops placeholders. Sometimes it can be looped and doing same thing over and over again and burn some tokens. --- ### Great Tool for Productivity and Coding - Overall rating: 4/5 - Reviewer: Arun Pratap S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience has been excellent. It helps me save time, solve problems quickly, and improve my productivity every day. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros ChatGPT is easy to use, provides quick answers, and helps me with coding, writing, and problem-solving. #### Cons Sometimes the responses are more detailed than I need, so I have to ask for a shorter version. It also occasionally misunderstands complex prompts and needs a follow-up for better accuracy. --- ### Getting help from ChatGPT - Overall rating: 5/5 - Reviewer: Crystal A. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered I really like using it whenever I need it, especially as an author. Sometimes, I just need a little extra help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As an author, I really like the fact that you can use the app for pretty much anything you need written like important letters, profile details, and short stories. I love the way I can make images like my book covers. #### Cons Sometimes, it does not do what you request the first time. Therefore, you have to give it more instructions. --- ### Chatgpt is great - Overall rating: 5/5 - Reviewer: Clay H. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I love how it has access tobsuch vast amounts of information. I also like how it is so great at generating content. #### Cons I do not like how you have to pay for the service. It would be much better if it was a free service. --- ### Academic and personal user review - Overall rating: 4/5 - Reviewer: Yogendra J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall experience is good I used for many clerical tasks and streamlining and finding insights out of Excel asking it to provide suggestions for daily task and specifically it's immunity to remember data and then reproduce it across the various chat is it most pressure is feature. Customer support is also automatic but I find it quite ok. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Remembering data entry producing it across various chat is the most precious feature. I like the capability to consume long text and provide results without hallucination specially in the recent times. However it data generation is not at bar with that of claude and it is perfectly understandable because clothes you very limited credit in comparison to chatgpt. Jazz GPT is good with creation of synthetic data using excel and executing various accele based tasks. It is also very good in generation of academic content however the accuracy is very low and specifically in legal result the output created by GPT on heavily hallucinating. For example and argument made by a Jurassic is considered for both supporting and opposing the same concept. It's recent image generation capacities are tremendous. It is value for money if you want a air tool that can remember your data and again and again that only your commands on your trained data. #### Cons Liability of research data specially the legal research data that is generated by chatgpt. Also the reliability of descriptive argument is low. I doubt check DPT for its policies of using my personal data or the data that I am feeling for the purpose of training. Also I am sceptical about giving data as I am not sure whether ched GPT is monetizing it. --- ### A powerful everyday assistant that boosts productivity - Overall rating: 4/5 - Reviewer: Mohit N. - Verified reviewer: Yes - Industry: Computer Software - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with ChatGPT has been really positive. It feels like having a smart assistant available anytime I need help. It has improved my productivity and made everyday tasks much easier and faster. Over time, I’ve learned how to ask better questions, which makes the results even more useful. It’s especially helpful for students, professionals, and anyone who works with content or ideas regularly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros What I like most about ChatGPT is how versatile and easy it is to use. Whether I need help writing content, brainstorming ideas, solving problems, or even learning something new, it consistently delivers clear and useful responses. It saves me a lot of time, especially for tasks like drafting emails, creating content, or simplifying complex topics. The interface is clean, and you don’t need any technical knowledge to get started. #### Cons Sometimes the responses can be a bit generic or require follow-up prompts to get exactly what I want. Also, for very specific or niche topics, the answers may not always be perfectly accurate, so a quick double-check is necessary. But honestly, these are minor compared to the overall value it provides. --- ### Awesome tool for content creation & brainstorming - Overall rating: 4/5 - Reviewer: Alicia E. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered I’m that type of person that started using ChatGPT for work and ended up using it for almost everything, like asking it about how should I eat to how can I prepare my trip. If you use the right prompts and personalize you own GPT’s it’s such a powerful tool that saves you a lot of time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I’ve been using ChatGPT since 2021 and I have to say I’m so loyal. The responses are fast, the learning curve is short and it helped me a lot with my content creation (especially for article writing, emails and Social Media planning). #### Cons I find ChatGPT quite expensive compared to other tools, but in my case is the easiest and more accurate tool for content creation #### Reasons for choosing ChatGPT I love the personalized GPT’s functionality --- ### ChatGPT: The Tool I Would be Lost Without - Overall rating: 5/5 - Reviewer: Evan P. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall it has been an excellent experience. ChatGPT saves me an extreme amount of time when it comes to researching and looking up questions relating to my work. I find it an important tool to use and would be very lost without it. It even remembers how I write, so if I were to write a draft email and send it to ChatGPT it knows how I write and is able to guide me on any improvements I can make to my emails. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is an excellent A.I that allows me to find and answer the questions that I need quickly and precisely. It also helps me in brainstorming ideas by giving me suggested material related to what I am looking for or enquiring about. I find when it comes to emailing it takes a lot of time for me to draft an email, with ChatGPT it can instantly help me with formatting and creating an email, saving me more time on more important tasks. #### Cons My overall experience has been very positive with ChatGPT but I find when it comes to really important questions or more technical questions I find myself asking ChatGPT and then following up with ChatGPT's answer on different websites as there has been a few instances where the information I received wasn't accurate. --- ### The First Stop But Not The Last - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered ChatGPT takes a number of tasks off our plate and enables us to do things we previously would never have been able to accomplish without recruiting and hiring staff (hard to justify for the micro-increments of work). It is increasingly the first stop to give structure to ideas we brainstorm. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros ChatGPT helps us scale our effort by doing deep research for us and also drafting and refining the basic structure of articles, social media posts, and applications. The best part of the technology is its ability to work in the background. The ability to select models is important for power users to optimize the output. It is very effective at reading attached files and understanding them in context. #### Cons There are times where it may be told directly how to format things, but still continues the prior format or unintentionally ignores instruction. While this happens rarely, it is most common when there are longer context windows (a lot more history and text for it to sort through). It also has a capacity to "go with" whatever direction you give it, even if it is wrong (telling you an idea is good when it is not). --- ### chatgpt makes marketing campaigns easy. - Overall rating: 5/5 - Reviewer: Anjali M. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered a new client wanted a full 3-month marketing plan in just 2 days. it was an impossible deadline. i used chatgpt to create the basic structure of the plan, draft some social media posts, and generate ideas for blog content. it did 40% of my work in just a few hours. i used my time to make the strategy better and add my unique ideas. we delivered the plan on time and the client was very happy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros i use it for brainstorming new campaign ideas for my clients. it is very fast. i can get 20 ad headlines in one minute for A/B testing. it also helps me to find keywords for seo. i can ask it to make a customer persona and it will give me a good starting point. it saves a lot of my initial research time. #### Cons the ideas are not very creative sometimes. they are very general. for seo, the keywords are okay but i still need my professional tools. the ad copy it writes needs a lot of editing to match the brand voice. it cannot understand the deep emotions of the customer. --- ### ChatGPT- create a title for me! - Overall rating: 5/5 - Reviewer: Dana P. - Verified reviewer: Yes - Industry: Veterinary - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered I love using ChatGPt in both my professional and daily routine life. Its great to help thoughts sound cohesive, create content professionally AND personally. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I love how ChatGPT can take the words and ideas that I'm working out in my brain and make them more professional. Its also a ton of fun seeing the images that can be created for personal and business use. #### Cons Sometimes the AI can seem too "uptight" when it is getting written word content back to me, but I just go back and I make it slightly more casual. --- ### Great General GPT - Overall rating: 5/5 - Reviewer: Chelsea G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fantastic early stages GPT. I enjoy using it for quick easy responses, and to generate good prompts to then use for more information. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to set up and personalise, easy to use even for beginners, great at early stage idea planning and has fast response time. Paid use has a lot more value with photo generation and how much you can utilise it for. #### Cons Can sometimes get things wrong, need to fact check important information. It needs really clear prompts to generate the correct information. Occasionally it gives long winded answers or can be very repetitive and obvious. --- ### An Option Or A Necessity? - Overall rating: 5/5 - Reviewer: Parker S. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, this app has saved me time, effort, and in some cases money. Why look up how to do something when you can have a literal conversation about it with an AI Bot? Sure its not human reaction and integration, but its a step above that, it genuine, palatable information that you can understand with one read. Its a game changer and it will only continue to grow in its ability t dominate the AI Space #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like how simple and easy the app is to use. The amount of information you can expel just from a simple sentence prompt, can give you all the info you need and then some. I utilize this app in so many ways in work life and home life that I'm not sure where I would be without it. #### Cons I love how its free to use, but there are limitations on free things, and the limitation here is the amount of prompts and responses you can give or take. This is the only draw-back I have of the app itself --- ### Fun but not for the feint of heart - Overall rating: 4/5 - Reviewer: Aj W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I read about the ability to create GPTs on the web and being a coder at heart - and probably mind and soul - I had to see how it worked. My first GPT, where I let GPT create the prompt, worked beautifully. I had a GPT in about 20 minutes. I wanted to create a "system" to analyze a text system and here I learned that in the GPT function, the generated code is limited to 8,000 characters. The workaround is to tell it to write to the Canvas and then copy and paste the text into a .TXT file. This can get very convoluted because you are just expected to know that ChatGPT has just generated the code for a server based application, not the little "assistant" GPT. The interface does allow you to run the code, but in the Sandbox. All attempts at accessing anywhere outside present with a red error notification. For GPTs, since there is no persistence beyond the Session, the general solution is to save the data and use the Upload function. It's possible to build a GPT to load all the files, but I prefer to keep mine on Google Drive and it seems to have a preference for the C drive. But overall, it was fun; frustrating at times until I figured out the UI, but fun. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros ChatGPT is more rigorous that the popular ChatSmith. ChatGPT does and excellent job of generating "assistant" style GPTs under the GPT menu option. In addition, there is a much more technical option, Projects, that is designed for teams creating applications to run from Servers. Projects also allows teams to work together. #### Cons The UI is sometimes a bit iffy in that it’s hard to know where you are. The configuration is radically different from what we commonly expect un a technical interface, given that ChatGPT is two major functions (GPT & Projects) in the same interface. Given this, it could benefit from an embedded help system, and especially better responses from the language processor when someone hasn't yet understood that these are two very different domains. --- ### One of the best AI tools, but not the best price - Overall rating: 5/5 - Reviewer: Marcelo Fabián R. - Verified reviewer: Yes - Industry: Market Research - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered I love the way ChatGPT handles the projects, and compared to other tools, it's more measured, it seems to have a better "persona" #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best is the chance of deploying via different projects, so you can have all sort of topics inside each of them #### Cons The pricing is a little high compared to other tools, it might be the case that is more of a marketing, given that it's the most popular --- ### The most valuable IA - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered My experience with ChatGPT is the best. I use it for everything, when I need help at work, when I need to improve some writting, when I don't understand something. For any and everthing, it is useful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ChatGPT is the most valuable IA, it helps you with every problem, helps you improve ideias, bem more creative, gives you answers of every question you have. It has a very good support, so if you have any problem with the platform, you will have a great help. ChatGPT improves your learning, it creates reading plans, gives you direction on what you want to learn. It also helps you improve your writting, vocabulary, you can even wright your resume. It knows about every thing. #### Cons ChatGPT is not always secure when talking about privacy, it offen knows something you didn't told it. --- ### A Life Saver - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered ChatGPT is an efficient partner that is available all the time to resolve most of the life issues. It helps to analyse and plan project #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of the things i like is, it is available to respond to your questions at every time. Creating beautiful images & logos is one of my best experience #### Cons The information given are not sometimes accurate, you will need to rephrase the question or re-check the response very well --- ### ChatGPT is great but can always be better - Overall rating: 4/5 - Reviewer: Matthias Y. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered I started using ChatGPT to have access to information faster, like a "super search engine" to centralize all the infos I need. And then I started using it for code with Codex for example. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like that you can do almost everything for now. You can ask questions in different domains and most likely will get a good answer. #### Cons For my use case, software development, ChatGPT is not the best against some other AIs like Claude. So it's ok but can be better. --- ### ChatGPT is Alright in My Book! - Overall rating: 4/5 - Reviewer: Tyra O. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I am a BIG fan of Chat GPT-- I know that may be controversial, but I said what I said! I find it to be much more reliable than Gemini. The security is great, I think it takes prompts very well. It's content is solid and it takes feedback nicely as well. I enjoy using it. #### Cons Sometimes if i get too far into one thread, it can get a little sloppy. I much prefer using a custom built agent for this reason! ## More reviews [Next reviews](https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/reviews/?page=2) --- ChatGPT Reviews, Pros and Cons - 2026 Software Advice