All Datadog Reviews

1-25 of 224 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Anonymous

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2023

Best in class APM that can meet all APM, Monitoring, and Logging needs

User Profile

Mauricio

Verified reviewer

Retail, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Great platform for logs analysis and cloud monitoring

Choosing to use Datadog made my work so much easier to accomplish. The logs analysis is one of the best thing that I can have in order to monitor my projects performance and health. This tool performs well and it is really useful. Real time logging works well. Definitely a must have.

PROS

I think that the best features that Datadog has is that you can track and follow logs in real time, something really important to have if your project is live. I like the idea of creating custom views of sets of logs (with custom filters, data parsing and a lot more) and that you can share them with your team.

CONS

It is a bit complicated to set for the first time. Is not quite easy to use or know at first about all the available features that Datadog has. Interface is tricky and can be a blocker sometimes. Following that, if your fields are not mapped in the right way, filters are not that useful.

Tim

Biotechnology, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Everything in a single pane of glass

I have had a great overall experience with the product, the customer success team, and the support team at Datadog. I would highly recommend.

PROS

Datadog is a solid and stable product. They provide easy to use features and functionality that sets the standard for APM and Security tools - and their suite of tools is continuously expanding to important areas. The APM capabilities were able to handle our complex technology stack with little to no configuration necessary.

CONS

Not necessarily a con, more of a caution to monitor your consumption.. We worked with the customer success team to ensure our account was right sized based on forecasted usage. In the beginning we had to monitor our on-demand consumption as we outgrew our initial needs, this was handled incredibly well by the Datadog team, but you do need to keep an eye on your own consumption to avoid additional costs.

Reason for choosing Datadog

We felt the specific mix of technologies covered by their APM was a differentiating factor for us.

Reasons for switching to Datadog

We were looking to consolidate our output from our cloud provider to reduce I/O traffic and security risk. Also, we felt the use of Datadog would simplify our integrations (and the number of integrations overall) by using a multi-purpose tool.

Craig

Computer Software, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed December 2020

Couldn't install

If you can get it running I am sure it's good.

PROS

Looks like it should do the job, less log limits than other products.

CONS

Spent days trying to get it working on a pretty vanilla Windows VM but never could get it up and running. Support pretty much just told me to read the documentation which wasn't really helpful after going over it ten times already. Had similar problem with another product and they could tell me the exact lines of the config and registry that needed changing.

Reasons for switching to Datadog

Price

Ayoub

Computer & Network Security, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2023

Datadog: Effective Monitoring

PROS

Datadog offers comprehensive and user-friendly monitoring, analytics, and visualization tools, enabling efficient management of complex IT infrastructures.

CONS

Pricing is on the expensive side. The documentation is too broad, adding to the complexity as a user.

Ola

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

The gold standard for cloud Monitoring

Before Datadog out logging and monitoring was spread out over different services, both home built and cloud based. With Datadog we were able to consolidate everything in one place and synergy effects of that has been amazing.

PROS

If you can afford it. Get Datadog.It's a phenomenal product that keeps getting better every day.Especially if you're using multiple clouds.There are tons of integrations that gives you out of the box dashboards and metrics. Logs are easy to ingest from basically everywhere.It's expensive but the pricing is easy to understand and keep track of.

CONS

It's expensive, there is no other way to say it. But they work hard to make it worthwhile, and for us it is.Beyond that I can't really think of anything.

Reason for choosing Datadog

Datadog was the only choice where we could bring in everything in one product.

Reasons for switching to Datadog

We needed to have all monitoring in one place and centralise alerts and notifications.

Anonymous

501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2019

Analytics tool which helps customers and users always get the product you want them to get

Overall, having Datadog monitor our apps' performance and customers/users' pain points is invaluable. It's an amazing tool which lets us identify bottlenecks and better serve our users. Although the initial learning curve of utilizing Datadog's plethora of data analytics tools is steep, it's well worth the effort and price as there is much value to the metrics Datadog provides.

PROS

Datadog is probably one of the most notable analytics tool out there for large companies. It's easy to track users' flow in terms of what routes they're hitting, when they hit a snag and 404, or other metrics like how performant certain requests are which allows us to identify bottlenecks and get rid of them immediately.

CONS

There is a steep learning curve I will say with this software and needs an expert to help lead tutorials or sessions to get the ball rolling with new tool users. Although there are many built in functionalities and easily customizable features, it can be overwhelming and hard to pinpoint exactly what type of analytics you're looking for. It's one of those softwares where you have to play around with it to get the stars to align and find a model or metric that works best for your customers and use cases.

Reason for choosing Datadog

Datadog seemed to be more data intensive and specifically geared towards products like ours which really relied on app throughput, performance, and availability. Getting our product straight to the user, in a quick and efficient manner, is our priority and Datadog helps clear any blockers or issues that gets in the way of that.

Ankush

Computer Software, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed October 2019

Datadog Review

Overall it's great monitoring/visualizing tool for any organization and I'd recommend, it would have been great if it had great learning resources to explore it more.

PROS

- The filter functionality is great which lets you filter out errors for quick analysis, can easily create custom dashboards. - Great Visualizations, easy to set up dashboards/monitors with options do maths like ratios, rates, average, interval. - It can be easily integrated with other apps like Slack to set alerts for failed jobs. -

CONS

- A slow learning curve, lack of resources on how to get useful functionality from UI or APIs. - UI sometimes be bit slower although not bad if you've integrated with multiple external apps.

Reasons for switching to Datadog

Splunk is very competitive too, Splunk's free version only allows one user. Also paid version of splunk is bit expensive and doesn't have many variations of paid version. Creating/Customizing your dashboards could be bit hard in Splunk, unlike Datadog which allows you to do it easily.

Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed September 2022

Solving most of our logs need

Solving lot of debugging problems and close track of our infra system using the alerting mechanism.

PROS

good integrations with collectors. Open text search. Alerting systems. custom downtime for deployments.

CONS

Aggregation and APM metrics. More of alerting. New features to aggregate fields

Reason for choosing Datadog

Limited setup time, easy to use interface, less technical savy person can also use it

Satbyul

Verified reviewer

Information Technology and Services, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed March 2020

Clear graphs and easy to set up

Used the open URL to add dashboard to a large monitor on our workspace to easily spot spikes.

PROS

Really simple set up to monitor our full stack environment. Dashboard is very clear and suitable for both technical and non-technical stakeholders.

CONS

Nothing really. Migrating to any product can be challenging but setup was pretty simple and no key functionality absent.

Reasons for switching to Datadog

I believe subscription cost was the biggest factor

User Profile

Yaniv

Verified reviewer

Computer Software, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed October 2021

Good service for logs management and analysis

We used it for querying and analyzing logs in case of problems in our platform (bugs, stability, performance, etc.)

PROS

The searching and filtering capabilities where quite convenient

CONS

The stability issues in the last year got more often than usual, which is quite problematic when you need access to you logs in real-time

Reasons for switching to Datadog

Mainly due to Splunk's stability problems that occurred more towards the end of our contract with Splunk

Gaspar

Media Production, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Excellent product

We're monitoring our complete stack, migrating from Heroku to AWS

PROS

Ease of use and integrations. Log management is outstanding, as well as Kubernetes integration

CONS

Lack of a simple Prometheus integration. Agent configuration docs (for specifics) is sometimes hard to find

Reason for choosing Datadog

Easy to integrate with, without too much configuration

Reasons for switching to Datadog

Pricing and capabilities

Krista

Computer Software, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed December 2022

Synthetic Testing Rocks!

PROS

As a non-technical QA person, I needed a tool to help automate tests without a lot of the technical aspects. Datadog allows me to build and schedule tests by clicking through the online version of our tool, making it incredibly simple. It also records what's wrong and allows me to edit the paths at any time if we ever make changes.

CONS

I wish I was able to use this same functionality for our mobile app or even for processes like account creation. Since we push our sign up through a payment portal we're unable to use Datadog in the same was there.

Reasons for switching to Datadog

We were purchasing DataDog for other reasons and the testing suite was included so we could consolidate our time.

Scott

Entertainment, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed December 2022

Datadog does a lot out of the box

We are using Datadog to monitor and observe over 3000 distinct video streams for outages. It does the job pretty admirably even if I can't tweak the alerts and dashboards as much as I'd like.It is VERY expensive. But it does a lot.

PROS

It's pretty easy to get a lot out of Datadog right out of the box -- the AWS and other integrations are amazing and easy to use.

CONS

It's REALLY expensive.It's not so easy to really really tweak the dashboarding and alerts to do more advanced mathematics or analysis.

Reason for choosing Datadog

I was not involvd

Reasons for switching to Datadog

I was not involved in the decision

Drew

Real Estate, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed December 2022

Generally good, customer support could be better

Very helpful to have a full suite of observability tools. Customer support could be better.

PROS

Overall observability is good, and the way all of the offerings interact is helpful.

CONS

basic APM requires code customization, which isn't the case with competing products. Documentation for anything beyond basic integration is lacking. Customer support is a bit of a bait and switch; great during eval, and bad once you've bought the product.

Caroline

Verified reviewer

Computer Software, 10,000+ employees

Used daily for less than 12 months

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2019

Powerful tool for monitoring business applications

Datadog has been really efficient and useful since through its implementation you can monitor all business applications and thus be aware of its operation whether the same is appropriate or not and if not, you can take the appropriate measures so that the same is again the appropriate performance, that is why having this tool is a great advantage at the business level.

PROS

Datadog is a tool that I like for several reasons, because implementing it does not require technical knowledge, has a series of metrics that allow you to read whether the performance of applications or servers is appropriate or not, so if you find a failure or something out of the ordinary in these applications the user immediately receives alerts that notify him of this problem so that it can be resolved in the shortest possible time, these alerts being received at any time since Datadog works continuously 24/7 and the best thing is that it is a software that is very easy to use and implement, in addition to being extremely flexible because it allows you to choose the monitoring parameters that you want to apply.

CONS

Datadog is not a perfect tool because it has some drawbacks and is that the more applications are integrated with this software the performance or speed of information delivery tends to slow down which should not be since the integrations are to improve even more the performance of said tool.

Marcelo

Entertainment, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed December 2022

Great end to end Integration

PROS

Datadog is great for bootstrapping and it can get you quite far! Monitoring and alerting tooling is awesome, integrate well with the new products

CONS

Datadog is one of the few solutions I’m the market that provides all stack (logs, security, apm, infra …) and they know it. It is not cheap, when compared individually but looking at the big scope the integration is what we are paying for.

Reasons for switching to Datadog

Cost + integration

David

Financial Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2022

Gamechanging Lifesaver

PROS

Can monitor ANYTHING. Centralized place for log analysis, security monitoring, end user monitoring, custom business metrics. Report and alert.

CONS

Some items visible in the UI are not capable of being monitored. Unable to get APM for PHP working under litespeed.Improvements in alerting would be nice, better escalation, SMS integration, etc.

Reason for choosing Datadog

Ease of setup and integration

Reasons for switching to Datadog

Custom Metrics with multiple dimensions

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Great service for monitoring

PROS

Datadog provides a way of having a lot of information about your systems, clusters and infrastructure in only one site, being able to analyze valuable data for your company. It is possible to create alarms and notifications when overpassing some threshold or value, for example, when a service is down in your systems of when the CPU gets a high percentage of usage. It integrates pretty well with tons of services and systems, such as Amazon Web Services, Apache, Nginx, several databases, and a long etcetera. Also, it is possible to send notifications to apps like Slack or Hipchat.

CONS

Datadog is not very easy to use at the beginning and it needs a little bit of investigation but it is worth to learn it.

User Profile

Diego

Verified reviewer

Investment Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Great server monitoring

They monitor everything we run at our company and we recently moved logging to them too. Very happy with support, had to ask them several questions over the years and they always know what I'm looking for.

PROS

The metrics navigator, you start by picking a metric or server, and it then tells you all the information it is collecting from it, so you can start designing your monitoring dashboards and see the data that will appear as you go

CONS

There are times where a chart would omit certain spikes, due to the way they aggregate values. But a quick email to support and they'll give you the settings you need to adjust not to miss such events, even when you look at a chart for the month

User Profile

Damian

Verified reviewer

Information Technology and Services, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

DataDog is one of our must-haves

PROS

It's got everything that's needed for infrastructure and application monitoring and alerting. It also fits extremely well into our Infrastructure-as-Code paradigm where everything we set up is kept in a git repository as a Terraform project. DataDog is what we recommend and implement for our clients, and provides more useful features than Sensu.

CONS

Metrics and monitors don't render correctly on mobile phones. It's totally unusable in portrait mode, and barely usable in landscape mode.

Joseph

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Logs for the programmers and sysadmin

PROS

Able to ingest system logs, app logs, and other logs along with process stats and system metrics to get a wholistic picture of how your servers and applications are running for your business.

CONS

Setup does take a while and there is several configuration files to adjust, but once this is done you will not need to touch them again for the lifecycle of the install.

Kevin

Verified reviewer

Internet, 11-50 employees

Used daily for more than 2 years

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2019

Great metrics and monitoring

Overall Datadog has given us great insight into what is going on with our server infrastructure, it has opened our eyes to some issues we weren't aware of. On top of that it's helped send alerts when things are going wrong.

PROS

Datadog has integrations with pretty much every main software service you can think of. It has pretty robust support for Windows machines and the custom metrics support is great, so you can track anything you'd like.

CONS

The usability could be improved in some areas, the custom dashboard features are powerful but the syntax can be hard to work with.

Amiril Rahmi

Entertainment, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2022

Good tool for APM

It is very useful tool and we hardly getting any downtime issue with the Datadog itself.

PROS

We use Datadog mostly for our infra monitoring and log management. These features are very useful as they are real-time, helps to make sure our services are up and running, provide alerts whenever there's anomaly, and we can always trace back using their logs.

CONS

Pretty pricey and their UI is not easy to understand, first time user will need more time to adjust.

Agustin

Logistics and Supply Chain, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed December 2022

A very complete tool for website monitoring

We use it to discover errors in our apps.And we are now testing the RUM service to find out how our customers experience our site.

PROS

We discover Datadog as a better alternative to NewRelic which was extremely expensive.We found that Datadog is a very powerful tool with tons of features and services. It provides very detailed performance insights such as speed, latency, uptime, potential threats, etc. We use it mainly for Application monitoring and Real User Monitoring, and we found out that it correlates events between different services which makes it very easy to pinpoint issues with our apps.

CONS

It was a little hard to installed all the integrations.And because of a lack of communication with our account managers we ended up paying much more than we thought when deciding to switch to Datadog.The integration with AWS resulted in all host from all environments to appear in Datadog, many of which we didn't need to, and that resulted in a very expensive bill for that specific month.

Reasons for switching to Datadog

The cost of NewRelic. It charges us for each user instead of instances.

Showing 1 - 25 of 224 Reviews