All EnsoSleep Reviews
1-19 of 19 Reviews
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Henry
Verified reviewer
Hospital & Health Care, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Efficiency with AI
It has been such a plus in our ability to turn around studies in a timely manner and the staff of Ensosleep has been exemplary in their support and attitude towards everyone's success.
PROSIt's ability to learn quickly how to properly recognize the morphology of the EEG and recognize the appropriate patterns for proper analysis.
CONSThere aren't many cons that I can point out. I do await a time when the software is able to detect a poor channel and thereby adjusting and relying on the best possible channel for analysis.
Reason for choosing EnsoSleep
Didn't really have alternate products in mind.
Vendor Response
Thank you for you review or EnsoSleep, we are very grateful for your partnership! We're pleased that you've recognized efficiencies in your sleep lab and have had a great experience working with our team. Regarding the ability for the software to detect a poor channel, since Machine Learning models learn from things human experts have marked in the past, we hand-annotated 80,000 epochs of EEG and respiratory signals by whether they were good or had artifact. We are currently using this new artifact dataset to train machine learning models in order to incorporate this artifact detection into EnsoSleep.
Replied September 2021
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Good AI to Assist Your Scoring of Sleep Studies
They are very easy to work with, very responsive to any issues or questions you may have.
PROSThe AI is pretty accurate, not perfect of course, but good. You do need to watch how it scores N3 as that can be a bit off but they are working on that to include both duration and height to make it better. The respiratory event scoring is also very good but it can have some problems with Central VS Obstructive if there is too much artifact in the study. For clean studies it's better. Also, they do not score Mixed so you do need to change that by hand. We have found using it has significatly cut down our time in scoring a study, turning them around and getting them out, and has saved us money.
CONSThe cost for use has gone up. This is impacting the cost savings we use to see.
Reason for choosing EnsoSleep
Enso was signifcantly superior.
Reasons for switching to EnsoSleep
the other that was trailed was found to be significantly inferior to Enso. Much better scoring was seen with Enso.
Vendor Response
Thank you for your helpful review. We are pleased that you've found our team easy to work with and responsive to your questions and requests. We are also grateful for the time and cost savings that your organization has achieved by using EnsoSleep. EnsoData's team of machine learning engineers continuously gathers feedback from our clinician customers to enhance our models and improve the customer experience.
Replied October 2023
Robert
Medical Practice, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2023
Rough start - strong finish
Initially, it was poor. The product did not work and we were charged the full yearly subscription before a fix was discovered. Poor interaction with our internal IT. However, once this was escalated, a product fix was found and we are now able to use it as planned.
PROSNow that it is working it has been able to help us score Home Sleep Studies (HST's) more quickly and efficiently. This is important as we are not budgeted for any more staff and we need to ramp up our HST's 300% to make our productivity budget.
CONSInitial integration with EPIC was poor. EnsoSleep rep did not properly organize security feature coordination with internal IT department. It was initially difficult to get the company to respond to our needs. In the meantime, we were still charged for the product.
Reason for choosing EnsoSleep
This is the first product of this kind that we have used
Vendor Response
We greatly appreciate your review. We are delighted to hear that EnsoSleep has enhanced your ability to efficiently score HSATs and increase your HSAT volume. We sincerely apologize for any inconvenience caused by the lack of coordination with your IT department. Rest assured we are continuously enhancing our strategies to ensure seamless implementations. Your feedback is highly valued and appreciated!
Replied October 2023
Kimi
Management Consulting, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Thumbs up for EnsoSleep!
We wanted to be an early adopter of embracing technology that would help our organization become more efficient without compromising patient care and scoring accuracy. After a in depth trial with Enso we felt this technology would be of great benefit to the organization and rolled it out with great results. Sleep technologists enjoy the flexibility of the service and the time it saves them. Enso staff is always available for questions working quickly though any issues that arise. We could not have asked for a better partner to work with.
PROSEnsoSleep is extremely easy for our technologists to use and significantly decreases scoring times without sacrificing accuracy. The staff at Enso has been wonderful to work with. We were able to get an integration with our third party data transfer system which makes the Enso process totally seamless and studies are ready to go when technologists ready to score.
CONSNo negatives to report. We have had a positive experience and any blip along the way has been resolved quickly and efficiently by the Enso team.
Reason for choosing EnsoSleep
Sleep system agnostic, pricing, flexibility of implementation and set up.
Vendor Response
Thank you so much for the wonderful review of EnsoSleep. We appreciate our customers and consider it a privilege to support your technologists and the goals of your organization.
Replied June 2021
Jeff
Medical Practice, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Great for Home Sleep Tests
The previous con noted is the only one we have experience. Customer support and implementation was very easy and fast. They have new features that we have not explored yet as a practice such as API integration with our EMR.
PROSTheir software does a great job of calculating Total Sleep Time which allows a 95800 to be billed for Alice NightOne devices. This has helped us streamline our prior authorization process to only use that billing code for all device types (NightOwl, WatchPAT).
CONSThe scoring of respiratory events is on par with other products that provide the same service. I find that all tests require re-scoring after it has been processed by the AI.
Reason for choosing EnsoSleep
Cost and customer support.
Reasons for switching to EnsoSleep
EnsoData was cheaper and easier to manage than Somnolyzer.
Vendor Response
Thank you for your valuable feedback on EnsoSleep! We're thrilled to hear that our customer success team provided you with a great experience, and that the calculation of Total Sleep Time has made your billing and coding process more efficient. We agree that overscoring studies after they are analyzed and scored by artificial intelligence is an industry best practice and in line with AASM expectations.
Replied October 2023
Nam
Medical Practice, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Great Software with an Impressive Staff!
EnsoSleep is a reliable tool to save time for sleep technologists who score and stage sleep studies. I am very pleased with EnsoSleep team members like [SENSITIVE CONTENT HIDDEN].
PROSI cannot commend [SENSITIVE CONTENT HIDDEN] enough, I am so glad he's the Customer Success Engineer at EnsoSleep because he's a great listener and very knowledgable. When we first started using EnsoData, one of the [SENSITIVE CONTENT HIDDEN] was our main customer service representative; knowing how busy it was for him to juggle being one of the [SENSITIVE CONTENT HIDDEN] and trying to keep customers happy, i'm glad [SENSITIVE CONTENT HIDDEN] stepped in. The software, when lead and reference wires are all properly working within the sleep software, saves me and my staff many hours of work. It does a solid job scoring and staging our sleep studies. The main issue that commonly occurs at my sleep center is when the signals are not as clear as they should be. This problem often leads to mis-staging and mis-scoring.
CONSI wish it was compatible with our NeuroVirtual BWAnalysis sleep program.
Vendor Response
Thank you for the great review of EnsoSleep and your kind words about our Customer Success team! We truly appreciate our customers and consider it an honor to work together with you each day. We are continuously adding partner integrations and will certainly reach out when we are compatible with your current platform.
Replied December 2020
David
Hospital & Health Care, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Home Sleep Testing with AI analysis is the scaling solution every sleep diagnostics company needs.
With a rapidly expanding home sleep testing program, using Ensosleep has helped increase the efficiency of our sleep technologists, and allowed us to manage increases in testing volume without an immediate need for additional staff.
PROSIntegration into our process was seamless once the infrastructure was in place. Ensosleep works in the background, and extends the capabilities our Registered Sleep Technologists. The dashboard also provides an important high level view into volume and productivity.
CONSThe clinical review times provided on the dashboard could use a little more transparency into how the calculations are made.
Reasons for switching to EnsoSleep
We found the accuracy of Ensodata's AI algorithms have a higher agreement rate with our sleep technologists than any other AI scoring product we have tried. The product runs seamlessly behind the scenes, almost to the point where you forget it even exists. The team at Ensodata are there every step of the way providing assistance as needed and value customer feedback more than other software developers I have worked with.
James
Health, Wellness and Fitness, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Improving sleep study workflow
Great team to work with, troubleshoot and improve results
PROSRapid and accurate sleep study scoring was essential to improve our operational efficiency. We also needed to ensure HIPAA compliance, and to develop a workflow so that overnight studies were moved from data collection to Ensodata, scored, and reliably sent back to our scoring system prior to the start of work for our day techs.
CONSSome training of software needed for accuracy of arousal and respiratory event scoring
Vendor Response
We greatly appreciate your positive review! We are pleased to hear that EnsoSleep has proven to be an accurate and reliable solution for scoring sleep studies, enhancing the efficiency of your sleep lab operations.
Replied November 2023
Laree
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Efficient scoring
Overall, once you trust in the Ensodata process, it can be an efficient, reliable way to score.
PROSEnsoData is easy to use. Once you get used to program, it is efficient.
CONSSome of new updates have made customized options not user friendly
Reason for choosing EnsoSleep
Ensodata is one platform, not just a viewer.
Vendor Response
Thank you so much for your review of EnsoSleep! We are delighted that EnsoSleep continues to be an efficient and reliable solution for scoring your sleep studies. We sincerely apologize for any inconvenience caused by recent feature updates, as we understand the customized options may have not been as user-friendly as expected. As we continue to add new features and enhancements, we will work to minimize any disruptions to our customers' daily workflows.
Replied October 2023
Susan
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Ensosleep review
We have been more efficient in our turnaround time for testing and results.
PROSStaff is very friendly and helpful , attentive to our concerns. Give real answers, even if it is not what we want to hear. They do not try to hide from our concerns.
CONSSoftware upgrades at times corrupted values of events.
Reason for choosing EnsoSleep
More suitable to our company needs
Vendor Response
Thank you so much for your review! We appreciate your feedback on the positive experience with our team, as we strive to be friendly, supportive, and completely transparent throughout our collaboration with customers. As we continue to add features and enhancements to EnsoSleep, we will remain diligent in working to minimize interruptions to our customers' daily workflows.
Replied October 2023
Andrew
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Enso Scoring AI
10+++++ Enso is an incredible software and even more incredible staff. wonderful company!
PROSEnso AI system integrates with our compumedics system with ease. It constantly scores studies within a 95% margin. Best part about Enso scoring is that we can get all studies scored and generated in a matter of hours. This helps the turn around time from the sleep study to results to the physician in a matter of 24- 32 hours.
CONSEnso is set on scoring based on 1 saved montage. if the initial sleep montage is changed. Enso will not be able to recognize. Montages are not changed often, But it would help if Enso can pin point these changes upon scoring .
Vendor Response
Thanks so much for your helpful review of EnsoSleep! We are thrilled that all your studies are consistently scored with 95% agreement within a matter of hours so you can treat patients quickly and effectively. We are working on a montage detection system, and have classified 80,000 epochs of sleep to aid in detecting failed or noisy signals.
Replied December 2020
Jeff
Hospital & Health Care, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
EnsoSleep saves time AND money for our lab!
EnsoSleep had greatly streamlined our scoring process.
PROSAccurately scores studies inside of 15 minutes!
CONSNo, there aren't. I'm confident EnsoData will continually enhance this product.
Vendor Response
Thank you so much for your positive feedback. We are grateful that using EnsoSleep has saved you both time and money. We are constantly exploring opportunities to offer our customers even more features and enhancements that will continue to streamline and expedite their workflow.
Replied October 2023
Adam
Hospital & Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Spend less time with data and more time with patients.
EnsoSleep allows us to better utilize resources with patients who need help the most. The team at EnsoSleep is a pleasure to work with and add considerable value to the product. There are faces to the software and these people get things done!
PROSThe communication with EnsloSleep is top-notch. They understand many of the problems facing the sleep medicine world on a macro level and they truly care about what your problems are on a micro level.
CONSThere were no cons. They continue to offer solutions to any and all feedback.
Reason for choosing EnsoSleep
EnsoSleep is in a class of it's own.
Vendor Response
Thank you for your kind words and the wonderful review of EnsoSleep! We appreciate and encourage any feedback as we strive to support our customers and find ways to tackle the OSA epidemic together to improve the lives of your patients and increase access to healthcare. We are thankful for your partnership!
Replied December 2020
Michael
Hospital & Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
EnsoData scoring should be considered by all sleep labs
It was very easy and collaborative. They worked very hard to get us up and going and have regular meetings to address any issues, which was pretty much no issues.
PROSThe scoring is unbelievably accurate and couple that with the cost and the question is why wouldn't you use this service.
CONSThe transfer process for us could be a little bit more seamless, but that is partially on our HIT department.
Vendor Response
We greatly appreciate your valuable review of EnsoSleep! We are grateful that our AI scoring is an accurate and cost-effective solution for your sleep lab.
Replied October 2023
Amber
Hospital & Health Care, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
ENSO Sleep Review
We felt very taken care of with this team. They are always there to answer questions and support us. They handled all the back end stuff working with out IT and other teams to get it implemented and still maintain contact with us frequently. I love the software and feel that it is such an improvement over what has been out there so far!!! It scores wonderfully, it can be customized, and it is fast!
PROSI find this product very user friendly. We have had great success in decrease the time spent scoring sleep studies to allow for other tasks to be completed. Also the customer service is on point. I have always felt support and heard and I never have to wait to get a response from them.
CONSThe only real con we have seen is getting staff to trust it. When they first start scoring with it they are knit picky to a fault. We have to sit with them and get them to understand and trust the software. Once they have done that their scoring times decrease as well.
Vendor Response
Thank you for the wonderful review of EnsoSleep and our Customer Success team. We pride ourselves on providing customer support that you can depend on to be prompt and effective. We are very thankful for your partnership!
Replied June 2021
Rick
Hospital & Health Care, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
EnsoSleep should be your sleep lab scoring solution
The Enso team made the integration of their software very easy. The software is capable of attaching to a small 2 bed lab or a 70 lab cloud based infrastructure. The scoring is the most accurate of the scoring software in my opinion.
CONSThere is not much to not like about the software. Any issues that you may have, the support team is fantastic and will make the changes in a reasonable time frame.
Vendor Response
Thank you for your wonderful review of EnsoSleep! Our team strives to provide consistent, reliable and fast AI scoring across a broad spectrum of sleep centers. We also pride ourselves on providing top-notch customer support that you can count on to be both prompt and effective in resolving issues. Thank you for trusting us as your partner in sleep!
Replied December 2020
Melanie
Hospital & Health Care, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
The Ease of Enso
Our turn around time for scoring improved from a couple weeks to a couple days using Ensosleep.
PROSIt easily integrated with our software, and the Ensosleep worked diligently to customize it.
CONSThis may be something particular to our software, but the PLM module does not associate with arousals.
Reason for choosing EnsoSleep
During our evaluation period, the team was extremely responsive, even at 11pm! They went above and beyond, and greatly increased my trust to use the software.
Vendor Response
Thank you for your kind review of EnsoSleep! We are pleased that the turnaround time for scoring studies improved with EnsoSleep and that you have had such a great experience with our Customer Success team. We will do our best to continue to earn your trust every day! Regarding the PLM module not associating arousals, it is on our feature roadmap to automatically mark the association between limb movements and arousals in your diagnostic software. Currently, you can get these associations with two extra clicks at the end of review. They are applied as soon as you click Analysis > Associations Module in your diagnostic software.
Replied August 2021
Raghav
Hospital & Health Care, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
EnsoSleep
It has been great
PROSEnsoSleep is a great software to help assist sleep techs score studies.
CONSIt was very difficult to integrate the software with our sleepware program
Vendor Response
Thank you for your review! We are happy to hear that EnsoSleep has been a great tool to assist your sleep techs with scoring studies. We sincerely apologize for any inconvenience caused by the integration with your existing program not going as smoothly as we had both anticipated.
Replied October 2023
Mia
Medical Practice, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Excellent Software that makes overscoring very easy
That the software if pretty accurate with identifying events. This is a huge time saver and helps to offset labor costs. The time in scoring has significantly decreased as it is just a quick overscore that usually just requires a few changes vs scoring of each event manually.
CONSIt will sometimes disconnect and won't have scored a study. This can usually be resolved with an email to tech support.