--- title: "muse.ai Software Reviews, Demo & Pricing - 2026" description: "Review of muse.ai Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/artificial-intelligence/muse-ai-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Visual Search Software](https://www.softwareadvice.com/visual-search/) / muse.ai Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # muse.ai Review From $8/month Free trial 1 plan On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview muse.ai 4.5 [(8)](https://www.softwareadvice.com/artificial-intelligence/muse-ai-profile/#reviews) Pricing Starting at $8.00 flat rate per month Top Alternatives ### About muse.ai muse.ai is an artificial intelligence solution designed to help businesses store, share and embed video or audio files on a unified interface. The platform enables administrators to include custom logos and subtitles in visuals and stream them via Chromecast or AirPlay. Managers can create public, private or unlisted collections and privately share password-protected videos with individuals using a centralized dashboard. muse.ai provides a search functionality, allowing teams to find speeches, objects, texts, actions, sounds and concepts across different clips. Additionally, operators can create labels, edit transcriptions and index videos to optimize content according to the requirement of search engines. muse.ai offers an application programming interface (API), which lets businesses integrate the system with several third-party applications including Zapier. Pricing is based on monthly and annual subscriptions and support is extended via FAQs, knowledge base, email, phone, chat and online contact form. ## muse.ai User Interface ## Popular muse.ai Alternatives Main Product muse.ai 4.5 [(8)](https://www.softwareadvice.com/artificial-intelligence/muse-ai-profile/#reviews) Ratings Breakdown - 4.38Ease of use - 4.50Value for money - 4.38Customer support - 4.63Functionality Pricing Starting at $8.00 per month Alternative Product [Teramind](https://www.softwareadvice.com/unified-endpoint-management/teramind-profile/) 4.7 [(107)](https://www.softwareadvice.com/unified-endpoint-management/teramind-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.25Value for money - 4.57Customer support - 4.53Functionality Pricing Starting at $14.00 per year Alternative Product [VideoExpress](https://www.softwareadvice.com/product/449984-VideoExpress/) 4.7 [(7581)](https://www.softwareadvice.com/product/449984-VideoExpress/reviews/) Ratings Breakdown - 4.53Ease of use - 4.69Value for money - 4.53Customer support - 4.45Functionality Pricing Starting at $49.00 one time Alternative Product [Anyword](https://www.softwareadvice.com/ab-testing/anyword-profile/) 4.8 [(391)](https://www.softwareadvice.com/ab-testing/anyword-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.64Value for money - 4.72Customer support - 4.75Functionality Pricing Starting at $39.00 per month Alternative Product [MarketingBlocks](https://www.softwareadvice.com/artificial-intelligence/marketingblocks-profile/) 4.8 [(277)](https://www.softwareadvice.com/artificial-intelligence/marketingblocks-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.78Value for money - 4.73Customer support - 4.75Functionality Pricing Starting at $57.00 per month Alternative Product [ChatGPT](https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/) 4.4 [(392)](https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.25Value for money - 3.95Customer support - 4.46Functionality Pricing Starting at $20.00 per month ## muse.ai Pricing and Plans Starting price: $8.00 per month Free Trial Free Version Basic $8.00 flat rate, per month No plan information available ## muse.ai Features - Popular features found in Visual Search Optical Character Recognition Product Recommendations Product Search Reverse Image Search - More features of muse.ai Activity Dashboard API Bulk Uploading Catalog Management Closed Captions Content Library Content Management Data Retrieval Data Storage Management For eCommerce Image Query Image Recognition Image Tagging Inside the Video Search Labeling Machine Learning Mobile Screen Support Multimedia Support Multiple Data Sources Natural Language Processing Privacy Options Reporting/Analytics Search/Filter Social Sharing Speech Recognition Tagging Third-Party Integrations Video Looping Video Management Video Search Video Streaming ## muse.ai Integrations Zapier Integration rated undefined from -1 review ## muse.ai User Reviews ## muse.ai customer ratings - Overall rating: 4.5/5 - Total reviews: 8 ### Rating distribution - 5 stars: 5 reviews (63%) - 4 stars: 2 reviews (25%) - 3 stars: 1 reviews (13%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.5/5 - Customer support: 4.4/5 - Functionality: 4.6/5 --- Have you used muse.ai and would like to share your experience with others? ### Fast and inexpensive Video CMS - Overall rating: 4/5 - Reviewer: Osama K. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered We have an mobile app, NurulQuran Audio, that displays videos. So we were considering a VPS or Vimeo to host the MP4 files. Muse.ai does a good job delivering the video files. You have to ask them to give you the shortcut to the get the direct links to the files. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Muse.ai is a simple online software to organize, display, and share your videos. It comes with 500 GB of storage and unlimited bandwidth. Price is a huge plus point, and it is one of the top inexpensive software coming at $5 to $4 a month. Muse is quite fast in uploads and analyzing the files. User controls are fast and easy. I also noticed that it resumes uploads. It has some artificial intelligence like detecting text, faces, objects, and speech. Since most of our videos are in Arabic or Urdu, so I did not find them useful. Muse.ai does not have ads or any watermarks on your videos. Customer service chat is quick and helpful. However, sending a message from the dashboard panel did not get me any response. It has an API that could come in handy when creating your own mobile app. It has collections to organize video into categories. They can be displayed in a public page (channel) like muse.ai/Quran #### Cons My biggest complaint is that it should give viewers the option to download low resolution versions of the videos. However, online chat did give me a workaround. Other minor things that should be added are: Add Videos as favorites. More keyboard shortcuts. Arabic and Urdu AI analysis. Change default option for visibility. #### Reasons for choosing muse.ai Lower Price --- ### Finally, the search for an inexpensive, quality, fast video host is over! - Overall rating: 5/5 - Reviewer: Joseph G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The speed. Videos upload fast, they get loaded fast and they play fast. Never a buffering delay. #### Cons I would have preferred a little more ease and player options for video collections, but customer support ALWAYS answered my questions promptly, provided valuable assistance and solved issued in a flash. #### Reasons for choosing muse.ai I was talking with my cousin about my video host problems and she suggested Muse, a service she had been using and was very happy with it. To tell you the truth, I wasn't expecting much but was blown away at the speed, ease of use and customer support. #### Reasons for switching to muse.ai I was using Kaptiwa which was supposed to be designed for marketers but when I needed it, it was buggy. There were times when I could not make a video go from private to public or make changes. I also tried Vimeo and subscribed to them for a year but it's costly. --- ### Terrible customer support - Overall rating: 3/5 - Reviewer: Mathieu L. - Verified reviewer: Yes - Industry: Design - Company size: 501-1000 employees - Product usage: Used other for less than 6 months - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Muse.ai didn't have a free trial mode but they did mention that they would cover refunds in 72 hours if the product. I have decided to pay for it to give it a try, and their service does do a good job at what it does, it just didn't do exactly what i needed. So i reached out to customer support and it's been by far the worst support I've received. It's now been weeks, with many follow up emails, and I'm not hearing back from them and I still didn't get a refund. It's now been well over 72 hours and I wouldn't be surprised if they refuse me the refund because of it. I would avoid this service entirely because of the extremely poor, or even non-existant, customer support. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Easy to upload videos and generate links for embeds. #### Cons Customer support seems to be non-existant. I've reached out many times without answers. --- ### Muse for all my video management needs - Overall rating: 5/5 - Reviewer: Helen D. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent. Great value for money and a quality service #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy upload and categorisation. Easy to embed and the player looks great. Nice clean interface. Transcription is excellent. #### Cons Having to download closed captions and re-upload to video. I'd prefer if they could be automatically added. #### Reasons for switching to muse.ai Vimeo was too expensive and Adilo was very restrictive and wanted upsells. --- ### Excellent Video Hosting Platform - Overall rating: 5/5 - Reviewer: Melanie A. - Verified reviewer: Yes - Industry: Research - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered I'm so happy I chose them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros That it is super user-friendly. The tools it has for editing videos and sharing them. #### Cons Nothing! I love everything about Muse AI. --- ### Great product, service and functionality - Overall rating: 4/5 - Reviewer: Katie W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered I am shifting all my videos from YouTube to muse so that I can have no interruptions or ads randomly showing up at the end! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease of use and 'slick' design of the interface. #### Cons There is a problem with using the embed feature on my membership site. Customer service were extremely helpful and gave me a few workarounds. But unfortunately, only the 'basic' embed actually remains stable and this doesn't fit inside the container properly. #### Reasons for switching to muse.ai YouTubes continuously changing policies and over-reaching censorship of alternative voices - even those who are experts in their fields! --- ### Feels Good - Overall rating: 5/5 - Reviewer: Brandon c. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Some ups and downs finding the downs to be my error :) They will work with you all the way. Love the product. #### Cons I think overall it has bee a very good experience #### Reasons for switching to muse.ai Cost too much, wasn't what I was looking for. didn't do what I needed them to do. --- ### Good low cost video hosting with nice features - Overall rating: 5/5 - Reviewer: Jason J. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Easy and fast service - Similar to other video cdns - voice to text is accurate - service is quick to answer and add new features #### Cons - Works well for what it is, not sure what would need to be different --- Showing 1 - 8 of 8 Reviews ## See what companies are saying about Software Advice