--- title: "My AskAI Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of My AskAI. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if My AskAI is a good fit for you!" source_url: "https://www.softwareadvice.com/artificial-intelligence/my-askai-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Customer Support Software](https://www.softwareadvice.com/customer-support/) / [My AskAI](https://www.softwareadvice.com/artificial-intelligence/my-askai-profile/) / My AskAI Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/artificial-intelligence/my-askai-profile/) Reviews [Alternatives](https://www.softwareadvice.com/artificial-intelligence/my-askai-profile/alternatives/) # My AskAI User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 82 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.7/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 53 reviews (65%) - 4 stars: 24 reviews (29%) - 3 stars: 3 reviews (4%) - 2 stars: 1 reviews (1%) - 1 star: 1 reviews (1%) ### Most mentioned pros - The ease of uploading documents and websites that relate to our teams day to day need and ability to get easy answers in real-tome from the slack integration. - My team was able to begin using the tool immediately within 5 minutes of setting up to help manage our customer support channels. - It immediately generates an AI tuned to my custom knowledge base so I can ask natural language questions about my documentation and get back helpful replies. ### Most mentioned cons - Limited understanding of context and nuance: AskAI sometimes struggles to understand the full context of a question or request, which can lead to inaccurate or irrelevant responses. - No major cons just that certain features are unavailable unless you move to a higher pricing tier. - I have noticed that if I ask questions using wording that may not neccessarily be tied to any of the information or sections in the information uploaded, sometimes it struggles to understand the question to give the answer. ## My AskAI customer reviews Showing reviews 1-25 of 82 (page 1). ### Incredible. - Overall rating: 5/5 - Reviewer: Kristina E. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fabulous - I highly recommend this service and the technology, it's been a game changer for our site! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Absolutely simple to set up and apply to our site. Has provided an incredible resource for our readers to help them find what they're looking for quickly. For us, it provides a window into the minds of readers to show us exactly what information they need, as well as, what information we need to cover. #### Cons We had a few snafus at the beginning with crawling our site - but customer service was phenomenal and really helped us get up and running fast! #### Vendor response Thanks Kristina! Replied January 2024 --- ### Why MyAsk AI is a Must-Have Tool for Busy Business Owners and Managers - Overall rating: 5/5 - Reviewer: Gabriel L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Let me tell you, MyAsk AI is a total rockstar! I With MyAsk AI, it's like having a chatty friend on your support team, always ready with personalized responses to make your customers feel heard and understood. Plus, the system's sentiment analysis is like having a magic 8-ball that tells you what the users really think! Overall, MyAsk AI has been a real game-changer for us, and I can't recommend it enough to any business looking to take their customer support to the next level. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I have been using MyAsk AI for our company and I must say, it has been an absolute game-changer! MyAsk AI's Natural Language Processing (NLP) and Machine Learning (ML) algorithms enable it to understand and process human language in a way that allows it to provide accurate and relevant responses to user inquiries. It is also incredibly user-friendly and easy to set up, which has saved our team a lot of time and effort. Furthermore, MyAsk AI's ability to perform sentiment analysis and learn from past interactions has improved its performance over time. It has increased our site managers satisfaction and improved the efficiency of our human resource team. I highly recommend MyAsk AI to any business looking to improve their customer/employee experience and support capabilities. #### Cons Although it may require some training to better understand complex or highly technical questions, this is not a significant concern as MyAsk AI can be easily trained and updated to maintain optimal performance. #### Reasons for choosing My AskAI Again, this is/was the first product of this kind thsat came highly recommended to me. I work with a collective of business owners in the self storage industry. I am also part of a sub commitee that is in charge of sourcing various technolgies that may be applied to our industry. MyAsk AI was recommned to me and I jumped on it right away as I loved the idea of it. #### Vendor response Thanks for this review Gabriel! Replied June 2023 --- ### An excellent tool that presents constant evolutions and many features. - Overall rating: 3/5 - Reviewer: Adriano P. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The experience was good, I'm still trying to make the tool deliver more detailed answers in some contexts, instead of pointing out where the requested information is within the source knowledge base. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros the level of customization is absurdly excellent. #### Cons Not support to scanned PDFs. Also, I'm still trying to make sure the tool can deliver more detailed answers in some contexts, instead of pointing out where the requested information is within the source knowledge base. This is getting more difficult. #### Vendor response Thanks for sharing Adriano! We hope to add support for scanned PDFs at some point in the future, but there are also so many resources that do OCR for free right now! We are always trying to improve answer quality and depth so if you have some specific examples you could share we'd be happy to investigate. Replied August 2023 --- ### It changed my life - Overall rating: 5/5 - Reviewer: Levon W. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 501-1000 employees - Product usage: Used daily for free trial - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As for my overall experience with My AskAI, well, let's just say it was an adventure. It was like going on a rollercoaster ride of emotions, ranging from frustration to amusement to sheer disbelief. I never knew what kind of response I would get, and that unpredictability definitely kept things interesting. Who needs a reliable and efficient virtual assistant when you can have one that keeps you on your toes?In conclusion, if you're looking for a virtual assistant that will leave you scratching your head and questioning your own sanity, then My AskAI is the perfect choice for you. Just be prepared for a wild and unpredictable ride, because this AI definitely knows how to keep things interesting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Oh, where do I even begin with My AskAI? Well, the thing I liked most about it was definitely the constant feeling of frustration and confusion. It's truly a one-of-a-kind experience to have a virtual assistant that seems to have a knack for misunderstanding every single question I ask. It's like playing a never-ending game of "Guess What I'm Thinking" with a #### Cons Now, onto the cons. There are just so many to choose from! But if I had to pick one thing I liked least about My AskAI, it would have to be its uncanny ability to provide completely irrelevant and nonsensical answers. I mean, who needs accurate and helpful information anyway? It's much more entertaining to receive responses that make absolutely no sense whatsoever. --- ### Fantastic stuff... - Overall rating: 5/5 - Reviewer: Ken Hwee T. - Verified reviewer: Yes - Industry: Judiciary - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great product constrained only by the GPT capabilities #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Incredibly easy to create new bots and to customise them to suit my colour palette etc #### Cons The Web pages crawling capabilities can be enhanced to allow for selectable refresh intervals #### Vendor response Thanks Ken, definitely a good idea on the refresh intervals, although we'd like to get to a place where you don't need to think about whether things are up to date at all, we just do it! Replied August 2023 --- ### Finally an AI for non-techies - Overall rating: 5/5 - Reviewer: Leandro B. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. WONDERFUL. Now I only want to improve my experience and provide more and more services to my students, using AI. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Really (I mean REALLY) easy to install and deploy. I'm not tech-literate at all, and I could setup my personal AI assistant in minutes. #### Cons The language model still seems to catch knowledge from somewhere else than the documents I provide as knowledge base. No matter how strict they are, and how much I try to limit the model (via prompt) to only refer to the provided documents. #### Reasons for choosing My AskAI The youtube reviews about AskAI sold me right away. #### Reasons for switching to My AskAI Price and ease of use. #### Vendor response This is one of my favourite reviews ever Leandro, thank you! Replied August 2023 --- ### Using My AskAI in a corporate intranet. - Overall rating: 5/5 - Reviewer: Vinicius L. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used weekly for free trial - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Here we integrate My AskAI with Google Sites platform in a corporate intranet. It is very easy to upload documents and start creating your first AI assistant. #### Cons It would be great if we could integrate My AskAI with email tools such as Google Chat. It would be much more accessible and also more frequent. --- ### Look no further!! - Overall rating: 5/5 - Reviewer: Trevor B. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to learn and fantastic support - I'm sure they never sleep. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros If you want to find the best way to make yourself a ChatBot and know nothing about programming - this is the one you are looking for. The support is absolutely the best I have experienced in many years of software development. Look no further - I have done the research for you and this is the best you can get. Thanks My AskAI #### Cons Nothing is missing, I cannot find any fault. #### Reasons for switching to My AskAI Too complicated #### Vendor response Thanks for this glowing review Trevor! Replied June 2023 --- ### A usable and effective entry point to creating a custom AI knowledge base - Overall rating: 4/5 - Reviewer: Sara B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for free trial - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Documentation is a constant problem on my engineering team. We've never figured out how to organize our documentation to really make it effective and usable. So I was curious how LLM AIs could solve this problem. My AskAI is exactly the type of service I was looking for -- allowing me to upload my existing documentation with a clean and intuitive interface. It immediately generates an AI tuned to my custom knowledge base so I can ask natural language questions about my documentation and get back helpful replies. I especially appreciate how it allows adding a source document and references this in it's answer -- helping myself and my team to find the relevant documentation without any hassle. #### Cons The trial I am on limits source documents to just 3 uploads. I feel like I could get around this by cramming a bunch of info into just 3 source documents so it feels like an unecessary limit. It'd be nice to have at least 10 uploads on the free tier. The challenge I am up against now is not having an understanding of how best to structure the source documents I do upload. In testing the AI I made, the answers were not always complete or helpful. I need to learn how to write the documentation so that it creates a more knowledgeable AI. #### Vendor response Thanks for this review Sara, really appreciate you taking the time! Unfortuantely, we have to draw a limit somewhere and think 3 pieces of content is pretty reasonable because it costs us money for each piece uploaded! In terms of structuring content, you should take a look at our help docs, we have some pretty useful advice and videos there, always happy to help if you need it Replied July 2023 --- ### I like it! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great stuff; let’s boost this fantastic tool! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to set up, free test version, smooth upgrade path to other plans #### Cons Nothing, really. I find the solution very nice! #### Vendor response Thank you! Replied June 2023 --- ### Adaptable - Overall rating: 5/5 - Reviewer: Joseph S. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Still looking for the perfect way to build a knowledgebase #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros One thing that really makes My AskAI stand out is how quickly the model adapts. That's really useful in an increasingly standardized AI world. #### Cons It worked well and took a licking quite successfully #### Reasons for switching to My AskAI It became increasingly untrustworthy for reliable answers. #### Vendor response Thanks Joseph! Appreciate the kind words! Replied July 2023 --- ### My Ask AI is beneficial in today’s environment - Overall rating: 5/5 - Reviewer: Susan L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience and excellent customer support #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Ease of use, transparency in the information provided #### Cons I feel like it could be a little more user friendly honestly I think that about most applications #### Vendor response Thanks for the review Susan! Very open to any ways we can make more user friendly if you could share the issues you had? Replied September 2023 --- ### Very Interesting Tool - Overall rating: 5/5 - Reviewer: Greg B. - Verified reviewer: Yes - Industry: Research - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As far as a private knowledge base of text-based information, this is fantastic and really easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Does great with Text, PDF and Web Pages. If it could handle large sorted spreadsheets it would be an absolute Home Run for us. #### Cons The inability to add searchable spreadsheets with reasoning. Would love for it to take a data set and be able to return Top 5 based on this column of data. #### Vendor response Thanks for the review and feedback Greg! We are definitely working to improve our spreadsheet ingestion capabilities, hopefully some more improvements coming in the next few months! Replied June 2023 --- ### The problem of short answers - Overall rating: 4/5 - Reviewer: Manuel G. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. If they would solve the long answer thing it would be great #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really like the way myaskai lets you put new sources and work with them #### Cons I dont like that the answers are really short, even when you ask for longer answers. If I need a 500 word answer myaskai doesnt really let you do it. #### Vendor response Hey Manuel, we have access to some new tools now that should hopefully let us respond with longer answers in the future, looking forward to rolling this out soon! Replied June 2023 --- ### My AskAI Review - Overall rating: 4/5 - Reviewer: Sahin T. - Verified reviewer: Yes - Industry: Government Administration - Company size: 10000+ employees - Product usage: Used weekly for free trial - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It was as expected a very good solution to interact with own subsets of information. The promise to chat with the documents is realized #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Functionality: 3/5 #### Pros The goal of "My AskAI" is to assist users in a wide range of topics and offer reliable information based on personal datasets #### Cons The amount of datasets possible is too low. We are dealing with a great amount of governement documents #### Vendor response Thanks for the feedback Sahin. When you say "amount of datasets is too low" what do you mean exactly? Replied July 2023 --- ### Great product - Overall rating: 5/5 - Reviewer: Edwin C. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been a positive experience that has given my firm a leg up against other firms in the same industry. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Awesome cutting edge features not seen before. #### Cons Nothing I think it’s a great product. Nothing has come to my attention I would change. #### Reasons for choosing My AskAI I did not find any similar products that I considered using. #### Vendor response Thanks Edwin! Replied June 2023 --- ### My first AI Chatbot - Overall rating: 4/5 - Reviewer: Deepak G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Keeping visitors emgaged #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I don't have to build a chatbot. I can review the unanswered question and upload correct answers in CSV sheet. Rest of the answers are taken care off #### Cons It says from the context I have been given here is the answer and also if I add an answer with bullet points by CSV, it presents the answer like a paragraph #### Reasons for switching to My AskAI Ability to answer all questions #### Vendor response Thanks Deepak, glad you are enjoying using My AskAI! Replied August 2023 --- ### Great tool - Overall rating: 5/5 - Reviewer: Chai B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It was a great tool and we started using it almost everyday within our organisation #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's super easy to use and provides great responses for 80% of the questions. #### Cons Some of the responses are not very accurate. It only happens 20% of the times #### Vendor response Thanks for this Chai, glad it's been able to help you out! Replied August 2023 --- ### A Powerful and Reliable AI Assistant - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros My experience with My AskAI has been exceptional, and there are several aspects that I particularly enjoyed. Firstly, the level of intelligence and knowledge exhibited by the AI is impressive. It consistently provided accurate and detailed information across a wide range of topics, demonstrating a comprehensive understanding of various subject matters. #### Cons Limitations in understanding context and occasional inaccuracies or errors #### Vendor response Thanks for the review, would love to know more about the limitations and errors you refer to as we are always improving the product based on feedback like this. Replied June 2023 --- ### Naomi - Overall rating: 5/5 - Reviewer: Naomi M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The professional content it provides and how each generation allows you to choose the version you like best #### Cons I do not have any cons as yet I’m still working through AskAI #### Vendor response Thanks Naomi, appreciate this! Replied August 2023 --- ### My MY ASK AI REVIEW - Overall rating: 5/5 - Reviewer: Richard S. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very satisfied with current developments so far, will be looking for more in months and years to come. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like all the features that are available now and would like to see more added in the future #### Cons Everything is fine for these moments of development and I am waiting to see more features geared for this platform #### Vendor response Thanks for this Richard! Replied June 2023 --- ### The flexible API - Overall rating: 5/5 - Reviewer: Piroska R. - Verified reviewer: Yes - Industry: Newspapers - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered I always look for the good person behind the product. I found them here. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most important feature of MyAskAI for me is that I can use it together with Zapier. This is good because no-code development is also possible with it. #### Cons I think it is a risk that MyAskAI depends on ChatGPT. #### Vendor response Thanks Piroska! There are so many applications with Zapier, we love it too! Replied August 2023 --- ### ChatBot for the AI challenged - Overall rating: 5/5 - Reviewer: Adam N. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I'm deploying this to help Digital Nomads find their own answers more efficiently and cheaper. I'm using all the same primary sources and documentation that I use to find an answer. Now folks can find that answer themselves. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use. Incredible experience for AI first timers. #### Cons Can't delete content in bulk. Need to know what a chatbot actually is before using...no use case examles to get the creative juices flowing. #### Reasons for choosing My AskAI Referred my a colleague. Ease of use. #### Vendor response Thanks Adam! Working on the case studies as we speak and the delete content in bulk feature will be going live this month (September). Replied August 2023 --- ### Great AI - Overall rating: 5/5 - Reviewer: Ian G. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's great! I used it constantly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Is quick! You can use during meetings, and get quick answers. #### Cons Can be more specific. Sometimes is to much talk, but not enough details. --- ### Great product - Overall rating: 4/5 - Reviewer: Gus S. - Verified reviewer: Yes - Industry: Entertainment - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very easy to use, allows team to search for info across multiple documents #### Cons Can be hard to set up from a back-end perspective but it's not too bad. #### Vendor response Thanks for the feedback Gus, would love to know how we can make things easier from a back-end perspective if you'd care to share more? Replied September 2023 ## More reviews [Next reviews](https://www.softwareadvice.com/artificial-intelligence/my-askai-profile/reviews/?page=2) --- My AskAI Reviews, Pros and Cons - 2026 Software Advice