About Recombee

Recombee is an AI-powered recommender engine as a service that generates real-time products and content recommendations for every user. Recombee clients can enjoy increased conversion rates, fuller shopping carts, and higher engagement resulting in the retention of users.


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11 Reviews of Recombee

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

May 2021

Ngoc Huy from NUS Technology

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2021

Quite easy to integrate into your system and the customer support is gold

This becomes one of the selling points of the project I was working on.

Pros

Even if the free version, you can do nearly whatever the hell you wanna do with the system. With small-size business, 100,000 requests per month is enough to give you life. There are a ton of library that you can integrate into, though I'm using NextJs and run into some troubles at first. The technical lead was basically always there to give me direction lol even though I was on my free plan.

Cons

May take you a little bit of coding experience if you want to integrate in react or nextjs. Also sometimes the connection is slow, it throws timeout exception (you have to manually set it)

Reasons for Choosing Recombee

Easier to integrate. I think to integrate the Amazon one you have to run Amazon CLI which you have to set up another environment (docker or something) if you want to deploy. And it is an absolute no no for me

Response from Recombee

Replied May 2021

Hi Huy, thank you for your review! We are happy we could help with the project, and that our free services are useful to smaller businesses to test and explore our recommender. We look forward to driving your business forward. All the best, Recombee Support Team

April 2021

Patrick from tonebase

Company Size: 11-50 employees

Industry: E-Learning

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

I would recommend Recombee

It has been a great experience both from a product standpoint but also a customer service standpoint. [SENSITIVE CONTENT HIDDEN] has been extremely helpful in helping tonebase get set up.

Pros

1. The price point is unbeatable compared to other services 2. Its extremely easy to implement from a software engineering perspective 3. It has a robust set of features but they do not crowd the interface, the core concepts are very clear 4. The documentation was very clear as to how to implement the actual integration

Cons

Only would love a button to promote the data from staging db to production db. If recombee can add that to their product roadmap that would be extremely helpful imo.

Reasons for Choosing Recombee

There were actually many other ones considered besides the ones mentioned above^, but they seemed to be less customizable and/or less straight forward than recombee. We needed it to be an API to interact with, so that we could use recombee in a customized way that fitted tonebase's needs rather than a "no code" solution that would most likely be incredibly limiting. The other solutions that weren't the "no code" solutions though were TOO complex, and a would have been a waste of time. For example in Amazon Personalize I would have had to upload apache avro schemas. I don't want to learn about avro schemas just to upload some data. As a startup we don't have time to waste on learning something that won't be necessary if there's a simpler solution available. Recombee seemed to be the perfect balance between complexity and simplicity. Complex enough for customization (i.e. not a super limiting "no code" solution), and simple enough that I could easily get everything up and running within a couple hours. All of this, coupled with the incredible price point recombee offers (especially when comparing to other companies), made the the choice to use recombee easy to make Hope this is helpful for anyone considering Recombee. I give them 11/10, and highly recommend it (pun completely intended). Cheers - Patrick

Response from Recombee

Replied April 2021

Dear Patrick, Thank you for taking the time to share your positive experiences with us! In case of a struggle in future integrations, don't hesitate to contact us at business@recombee.com. All the best, Recombee Support Team

July 2021

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

July 2021

Recombee for customer tracking

Excellent, I loved the user interface and it makes too many tasks easy for you. It is a product that can be used and based on obtaining follow-up statistics

Pros

It is different from other options on the market, its interface seems too understandable to me

Cons

Artificial Intelligence optimization is for experts, I think it should be more accessible. I mean hyperparameterization

Response from Recombee

Replied July 2021

Hi, thank you for your review. We are very glad clients enjoy our user interface! Appreciate the feedback. All the best, Recombee Support Team

March 2021

Sascha from Netleih GmbH & Co. KG / VIDEOBUSTER.de

Company Size: 11-50 employees

Industry: Entertainment

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

March 2021

Easy but expensive

Yeah, we have personal recommendations! (But we don't see any significant slift-ups in our orders.)

Pros

- It's very easy to use - Fast an good results - Very flexible

Cons

- No match score available - Expensive, if you use all features. Caused by per request pricing. - Client-Caching required to control costs

Reasons for Choosing Recombee

Because it's very easy to use.

Response from Recombee

Replied March 2021

Dear Sascha, The satisfaction of our clients is our highest priority, and we are always looking for ways to meet our clients' expectations. Please feel free to contact us at business@recombee.com. We would be happy to revisit your case and help you gain the most out of our solution. All the best, Recombee Support Team

April 2021

Pascal from Complex GmbH & Co. KG

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

Underdog in Recommender Engines

Pros

The very powerful full-text multi entity search engine was the first feature we used in beta state for our customers but in my opinion the best feature is the more or less classic recommender engine service that drives 90% of the pages at some of our customers e-commerce solutions.

Cons

Like mentioned above the search engine is at Standard level(at the moment). But I don’t think that really is a „con“. They improve it and give more and more options by the time we are running our systems on that. So It stays stable and we and recombee can focus on new features.

Reasons for Choosing Recombee

Super clear and less over-featured API. So we can fit all of our Software components in. That was the first impression of the product. We tested a lot and also saw improvements in CTR and conversion rate. So we decided to give it a try in some test products and since 1 1/2 years it’s established on many of our customers software solutions. Sometimes more visible and sometimes as a second brain in the backend. :)

Response from Recombee

Replied April 2021

Hi Pascal, Thank you for your review. We value the long-standing collaboration between Recombee and Complex GmbH and we appreciate your in-depth understanding of our solution. Thank you for taking the time to share your experience with us and we are pleased to continue our fruitful cooperation. All the best, Recombee Support Team