--- title: "Salesforce Einstein Software Reviews, Demo & Pricing - 2026" description: "Review of Salesforce Einstein Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/artificial-intelligence/salesforce-einstein-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Predictive Analytics Software](https://www.softwareadvice.com/bi/predictive-analytics-comparison/) / Salesforce Einstein Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Salesforce Einstein Review Wondering if Salesforce Einstein is right for your organization? Our Predictive Analytics Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Salesforce Einstein 4.0 [(3)](https://www.softwareadvice.com/artificial-intelligence/salesforce-einstein-profile/#reviews) Pricing Pricing available upon request ### About Salesforce Einstein Salesforce Einstein is an artificial intelligence (AI)-enabled solution that helps businesses manage customer communication, data analysis, report generations and productivity across departments via a unified portal. The application allows organizations to build, train and launch automated bots to connect with prospects/customers, automatically respond to queries, and capture and record data across different digital channels. Salesforce Einstein lets enterprises design custom apps to manage data predictions and view and analyze sales, marketing, customer and other data on a unified portal. Users can also establish automated workflows to route client queries and identify sentiments/intent in communication by integrating natural language processing (NLP) into applications. Wondering if Salesforce Einstein is right for your organization? Our Predictive Analytics Software selection experts can help you in 15 minutes or less. ## Salesforce Einstein User Interface ## Popular Salesforce Einstein Alternatives Main Product Salesforce Einstein 4.0 [(3)](https://www.softwareadvice.com/artificial-intelligence/salesforce-einstein-profile/#reviews) Ratings Breakdown - 4.0Ease of use - 4.0Value for money - 4.0Customer support - 3.67Functionality Pricing Available upon request Get Price Alternative Product [VideoExpress](https://www.softwareadvice.com/product/449984-VideoExpress/) 4.7 [(7791)](https://www.softwareadvice.com/product/449984-VideoExpress/reviews/) Ratings Breakdown - 4.53Ease of use - 4.69Value for money - 4.52Customer support - 4.45Functionality Pricing Starting at $49.00 one time Get Price Alternative Product [Anyword](https://www.softwareadvice.com/ab-testing/anyword-profile/) 4.8 [(391)](https://www.softwareadvice.com/ab-testing/anyword-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.64Value for money - 4.72Customer support - 4.75Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [MarketingBlocks](https://www.softwareadvice.com/artificial-intelligence/marketingblocks-profile/) 4.8 [(277)](https://www.softwareadvice.com/artificial-intelligence/marketingblocks-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.78Value for money - 4.73Customer support - 4.75Functionality Pricing Starting at $57.00 per month Get Price Alternative Product [ChatGPT](https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/) 4.4 [(402)](https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.25Value for money - 3.95Customer support - 4.47Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Afforai](https://www.softwareadvice.com/artificial-intelligence/afforai-profile/) 4.7 [(58)](https://www.softwareadvice.com/artificial-intelligence/afforai-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.76Value for money - 4.68Customer support - 4.62Functionality Pricing Starting at $8.00 per month Get Price ## Salesforce Einstein Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Salesforce Einstein Features - Popular features found in Predictive Analytics AI/Machine Learning Data Blending Data Discovery Data Visualization Forecasting Modeling & Simulation - More features of Salesforce Einstein Chatbot Data Mining Generative AI Machine Learning Natural Language Processing Predictive Analytics Real-Time Data ## Salesforce Einstein User Reviews ## Salesforce Einstein customer ratings - Overall rating: 4/5 - Total reviews: 3 ### Rating distribution - 5 stars: 0 reviews (0%) - 4 stars: 3 reviews (100%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3.7/5 --- Have you used Salesforce Einstein and would like to share your experience with others? ### Data analysis directly in the CRM system - Overall rating: 4/5 - Reviewer: Tim W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Under Einstein Salesforce summarizes various additional programs for data analysis in Salesforce (e.g. Sales Cloud). My review mainly refers to the data analysis functionalities provided in Tableau CRM (formerly Einstein Analytics). #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros The biggest advantage is obvious: Tableau CRM is directly integrated into Salesforce, so data integration is very easy. With the so-called Recipies, simple data preparation can be performed in a goal-oriented way, even by non-IT employees. The result visualization in Lenses and Dashboards works well. I would describe the selection of machine learning algorithms through Einstein Discovery (integrated in Tableau CRM) as below average. There is no extendibility. Nevertheless, the algorithms are sufficient for most use cases. #### Cons For comprehensive requirements, one quickly reaches the limits of the functional scope and has to implement workarounds. --- ### Powerful Analitical tool extention to SalesForce - Overall rating: 4/5 - Reviewer: Stefan M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Einstein is intuitive and use to use. It is very easy to install. For the Users it is a question of few cllicks to make it work. For existing SalesForce CRM users it is very fast and easy to extend. I m using the Sales platform that helps us evaluate the business opportunities from CRM based on all customer interactions through the various communication channels (Teams meetings, Outlook mails etc) #### Cons Although the AI is very powerful the outcomes must be treated with causion as it takes time for the algoritm to learn, but also users write in different languages, use slang etc that can be misinterpreted by the system.Some of the functions in the menu might be difficult to understand for non Sales Force users. Generating reports require deeper knowledge. --- ### Nice to have as an option, but lacking. - Overall rating: 4/5 - Reviewer: Isaiah A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered I was able to create an okay bot with Einstein for my users, but it could've been a lot better. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The interface for creating and maintaining an Einstein bot is nice and easy to use. A lot of the basic functions are straight-forward and not hard to integrate. I like the reliability of the chatbot and how quick it would update when changes were made. Responses were fast as well. #### Cons Natural Language Processing (Intent) never worked for me. I entered the right amount and Utterances, but I could not get the bot to intelligently understand free text. --- Showing 1 - 3 of 3 Reviews ## Other Top Recommended Predictive Analytics Software [SAS Viya](https://www.softwareadvice.com/data-catalog/sas-viya-profile/) **4.4** (12) Recently recommended **6** times [SAP BTP](https://www.softwareadvice.com/bi/sap-btp-profile/) **0.0** (0) Recently recommended **3** times [Tableau](https://www.softwareadvice.com/bi/tableau-profile/) **4.6** (2362) Recently recommended **0** times [Google Cloud](https://www.softwareadvice.com/compliance/google-cloud-platform-profile/) **4.7** (2330) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Salesforce Einstein with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice