# Vozy Software Reviews, Demo & Pricing - 2026 > Review of Vozy Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/artificial-intelligence/vozy-profile --- [Home](https://www.softwareadvice.com/) / [Customer Communications Management Software](https://www.softwareadvice.com/customer-communications-mngt/) / Vozy Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Vozy 2026: Benefits, Features & Pricing Wondering if Vozy is right for your organization? Our Customer Communications Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Vozy 4.0 [(7)](https://www.softwareadvice.com/artificial-intelligence/vozy-profile/#reviews) Pricing Starting at $200.00 per month ### About Vozy Vozy is a conversational marketing platform that helps businesses utilize artificial intelligence (AI) technology to communicate and resolve customers' queries. It provides an AI chatbot, Lili, which helps professionals automatically detect clients' issues using natural language processing functionality (NLP) and provide suitable responses accordingly. Vozy allows organizations to automate transactions and streamline various sales processes including registrations and lead qualification. The chatbot retrieves data from previous customer interactions to provide personalized responses, improving clients' experience with the brand. Banks and financial institutions can also use Lili to conduct surveys, process payments, receive billing reminders and view balance information. Vozy enables businesses to facilitate integration with various third-party applications. Pricing is available on request and support is extended via FAQs, phone, documentation and other online measures. Wondering if Vozy is right for your organization? Our Customer Communications Management Software selection experts can help you in 15 minutes or less. ## Vozy User Interface ## Popular Vozy Alternatives Main Product Vozy 4.0 [(7)](https://www.softwareadvice.com/artificial-intelligence/vozy-profile/#reviews) Ratings Breakdown - 4.57Ease of use - 4.29Value for money - 4.43Customer support - 4.29Functionality Pricing Starting at $200.00 per month Get Price Alternative Product [inconnect](https://www.softwareadvice.com/artificial-intelligence/i6-omnichannel-suite-profile/) 3.9 [(19)](https://www.softwareadvice.com/artificial-intelligence/i6-omnichannel-suite-profile/#reviews) Ratings Breakdown - 4.11Ease of use - 4.13Value for money - 3.74Customer support - 4.32Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Gladly](https://www.softwareadvice.com/call-center/gladly-profile/) 4.8 [(139)](https://www.softwareadvice.com/call-center/gladly-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.80Value for money - 4.84Customer support - 4.78Functionality Pricing Available upon request Get Price Alternative Product [Genesys Cloud CX](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/) 4.3 [(264)](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.12Value for money - 4.02Customer support - 4.23Functionality Pricing Starting at $75.00 per month Get Price Alternative Product [Inxide](https://www.softwareadvice.com/call-center/inx-app-profile/) 4.6 [(10)](https://www.softwareadvice.com/call-center/inx-app-profile/#reviews) Ratings Breakdown - 4.30Ease of use - 4.43Value for money - 4.60Customer support - 4.30Functionality Pricing Starting at €0.80 per month Get Price ## Vozy Pricing and Plans Starting price: $200.00 per month Free Trial Free Version Basic $200.00 per feature, per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Vozy Features - Popular features found in Customer Communications Management Batch Communications Chat/Messaging Customer Database Interaction Tracking Multi-Channel Communication - More features of Vozy A/B Testing Access Controls/Permissions Activity Dashboard AI Copilot AI/Machine Learning API Augmented Analytics Automated Responses Automatic Call Distribution Automatic Transcription Autoresponders Callback Scheduling Call Center Management Call Disposition Caller ID Call Logging Call Monitoring Call Recording Call Reporting Call Routing Call Scripting Call Tracking Call Transfer Campaign Management Chatbot Chat Transcript Collaboration Tools Communication Management Computer Telephony Integration Configurable Workflow CRM Customer Experience Management Customer History Customer Segmentation Customer Support Customer Surveys Customizable Branding Customizable Reports Data Import/Export Data Visualization Engagement Tracking Feedback Management For Developers For eCommerce For Sales Teams/Organizations Generative AI Intent Recognition IVR Knowledge Base Management Lead Capture Lead Qualification Live Chat Machine Learning Monitoring Multi-Channel Management Multi-Language Multiple Data Sources Multiple Scripts Natural Language Processing Natural Language Search Performance Metrics Personalization Pre-Configured Bot Pre-recorded Messages Proactive Chat Query Suggestions Queue Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Reporting/Analytics Reporting & Statistics Search/Filter Sentiment Analysis Speech Recognition Speech-to-Text Analysis Support Ticket Management Text to Speech Third-Party Integrations Transcripts/Chat History Transfers/Routing Virtual Personal Assistant (VPA) Visual Analytics Voice Customization Voice Mail Workflow Automation Workflow Management ## Vozy Integrations Meta for Business Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review Zoho CRM Integration rated undefined from -1 review Gmail Integration rated undefined from -1 review Microsoft 365 Integration rated undefined from -1 review Slack Integration rated undefined from -1 review See all 11 integrations ## Vozy User Reviews Overall Rating 4.0 Ratings Breakdown 5 43% 4 43% 3 0% 2 0% 1 14% Secondary Ratings Ease of Use 4.6 Value for money 4.3 Customer support 4.4 Functionality 4.3 Have you used Vozy and would like to share your experience with others? jairo c. Verified reviewer Hospitality 51-200 employees Used weekly for free trial Review source Reviewed December 2018 Vozy 5 pbx in the cloud, more efficient, more comfortable. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: no traditional telephone plants, with vozy you only need a computer with internet access, a complete system in the cloud, which allows having a virtual pbx, having several simultaneous calls, waiting message, call screening, all the services and features of a robust high-cost telephone plant, with vozy, you only need access to the internet. Cons: You must have a stable internet connection and preferably UTP connection, because if it is Wi-Fi or lower speeds, incoming and outgoing calls are not clear and intermittent. Read More RB Rosbin B. Verified reviewer Fund-Raising 1001-5000 employees Used daily for less than 2 years Reviewed July 2023 IA un aliado más 4 Principalmente el problema es la cantidad de clientes vs el recurso humano, con Vozy podemos abarcar ese segmento que teníamos descubierto. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: La integración fue muy ágil, la administración y la ejecución de las estrategias muy practico y por último los costos vs la rentabilidad representa un gran impacto para la compañía. Cons: la predicción de contactabilidad es clave para brindar resultados más sólidos. Reasons for choosing Vozy Por innovación, por que lo conocía de trabajos anteriores y sabía los resultados que podía entregarnos. Read More PA Pablo A. Verified reviewer Banking 1001-5000 employees Used daily for less than 2 years Reviewed August 2023 Experiencia de uso de Vozy 4 Usar el voice bot nos ha representado un importante ahorro operativo bastante considerable, manteniendo los mismos estándares de recuperación que teníamos cuando se realizaba la gestión por medio del call center. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Nos permite procesar un gran volumen de trabajo con mucho menos recursos de los que se requerían previamente, la atención y el soporte muy oportuno. Cons: Ocasionalmente tenemos inconsistencia en a calidad de las llamadas, es recomendable llevar un control para verificar la calidad de estas, reportar al equipo de soporte para que hagan las calibraciones correspondientes. Reasons for choosing Vozy Los otros proveedores no presentaron una oferta formal a considerar. Read More JA Juan A. Verified reviewer Financial Services 11-50 employees Used daily for more than 2 years Review source Reviewed June 2021 Lilly VoiceBot is the best partner for collection processes 5 I love the company and the product. I consider it one of the best allies to level up the collection and customer service processes. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The voicebot is perfect for the collection processes, Lilly (Voice Assistant) is a friendly bot capable of interacting with clients, negotiating with them and define payment amounts and dates. The configuration and learning process is simple and efficient. Cons: I really love the product, It would be great to implement in our organisation other features that we have not tried yet such as digital signature, chatbot and voice bot interaction. Read More MA Monica A. Verified reviewer Higher Education 5001-10000 employees Used weekly for less than 12 months Reviewed August 2023 Excelente Servicio 4 Ha sido una experiencia muy agradable y una solución super eficiente para nosotros. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Me gusta la manera en que interactúa con los usuarios y la facilidad de uso. Cons: Todavía le falta mejor la voz, la voz más natural. Read More CM Carlos M. Verified reviewer Restaurants 2-10 employees Used daily for less than 6 months Review source Reviewed July 2021 Un servicio que no recomiendo 1 Muy mala. Se perdieron muchísimas ventas, la cantidad de ventas cayó al ser implementad. Se perdieron clientes que ha sido muy difícil hacer regresar. Total desconfianza en nuestra línea de ventas por parte del cliente. Muy mal servicio de soporte. Si desean productividad telefónica no contraten este servicio. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: Permite subir audios personalizados de respuesta Cons: El número a veces deja de estar disponible, cuando los clientes llaman suena ocupado, a veces ejecuta la grabación del saludo y se corta. Envía mensajes en inglés donde indica que el interlocutor no está disponible. No hay soporte rápido fines de semana y en las noches. Es difícil contactar una persona vía telefónica. Reasons for choosing Vozy Ya lo había utilizado, y antes me había funcionado. Reasons for switching to Vozy Buscando una automatización y mejor experiencia para el comprador. Read More NM Numa M. Computer Software 2-10 employees Used daily for more than 2 years Review source Reviewed February 2018 till today it has been a great service and excellent support 5 been in contact with customers, family and friends Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is reliable, easy to use, and valuable from the money point of view. Any time when questions or support has been required they had provided it in a very short notice and good manners. 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