Sage One Software


Sage One is a cloud-based accounting and invoice management solution for small businesses. It offers core accounting, project accounting, expense management and compliance management within a suite.

Sage One manages all the documentation and processes required in business payments such as price quotes, estimates, statements and invoices. The solution offers integration with major banks across the US, allowing users to import all payment transactions automatically. All information is available in a single dashboard, which allows users to stay up to date on their cash flow and pending payments.

Sage One also features tax management, which calculates applicable taxes using the transaction data. The product also offers cash flow forecasting, which allows users to estimate the cash requirements in the future based on historical transactions.

The product also includes payment services, which allows users to make payments directly using Sage accounts. Users can also make payments using their Paypal accounts.

127 Reviews of Sage One

Overall rating

4.19 / 5 stars

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Showing 1 - 20 of 127 reviews

January 2018

Paul from Touring Solutions Ltd

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

4 of 5

January 2018

A solid accounts package. Many useful features allowing simple accounting for small businesses.

Pros

It is relatively intuitive for people with only a basic knowledge of business accounting. It allows easy manipulation of accounting data and you are able to provide periodical reports which means you always know the state of your companies finances. It can be accessed from anywhere and at any time and allows you to restrict certain users to particular areas. You are able to give your accountant a direct log in to your accounts which makes annual tax accounting very quick and simple.
Sage One can be tied to your bank accounts so that all items that pass through your accounts can be automatically uploaded into sage saving lots of time on entering data.
VAT filing and reports can be done instantly and sent directly to HMRC.
Can also be used directly with Sage Payroll meaning all information from payroll is automatically added to Sage One accounts.

Cons

If you're internet connection is weak this can slow things down a bit though on the whole it is a very stable and trustworthy platform.
The only thing I find a little bit weak is the inability to create direct backups of your accounts either your computer desktop or external drives. The only method of backing up the information is to print reports of all ledgers, invoices, receipts and audit trail. This means you will always have the information but in the event of a catastrophic failure it would be highly time consuming to re-input all the details. There would be no obvious method of doing this.

November 2017

Alan from Nialto Services

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2017

Possibly the best accounting software we've ever used

Using Sage One allowed us to combine our Accounts and Payroll systems into one. It makes it easy to manage our accounts from any location and on any device. It also removed the worry of backing up and securing our accounts records.

Pros

The fact that Sage One is cloud based, is probably the best feature. No more endless backups and annoying updates to perform. Everything is taken care of and the support team are amazing. It's also simple to grant access to your Accountant, who can then do whatever that need to when it's your year end etc.

A very clear interface provides an overview of your current situation and makes it easy for you to do your everyday tasks like entering and raising invoices, or checking who owes you money. You can easily produces account statements and everything can be emailed straight to your customers, so far less physical paperwork.

Cons

The Invoicing template choices are limited, but with a bit of creativity, you can definitely make something you can work with. The thing that needs the most attention is the method by which invoices and statements are emailed out. they appear to be from the email address you give the system, but are sent by Sage. Consequently, some clients weren't receiving their emails. We just turn any invoices into PDF's and email them ourselves. No big deal as we are still paperless, but it would be nice if we didn't have to. hopefully something that will be addressed on a future update.

November 2017

Terry from Terry Livesey Photography

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2017

A very simple online accounting system

The ability to connect my bank accounts is great and a real time saver.

Pros

The fact that this is online and can be accessed from any device is a real pleasure. It means as a sole trader that I can enter receipts while I'm on the go or at home when I have a spare few minutes. I know sage was late to the party for online accounting systems but they have managed to make a simple system and one that starts cheaper than the competitors.

The second main feature for me was the ability to automatically connect to my bank accounts and match my transactions as this saves no end of time and is all included in the monthly price.

They also have a feature which allows you download your transaction in a CSV file as well, if you wanted to move them to another system.

Cons

It's not as customisable as the desktop version was but once you get over that hurdle and change your way of thinking and acting then you realise they had a reason for making it so simple.

January 2018

Karen from Calibre Secured Networks Ltd

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

Almost has 100% of what we need as a growing business

Compliance, ability to integrate different aspects of financial company data.

Pros

User-friendly interface. Good dashboard view.
Collaboration with external agencies - HMRC, our accountant & book-keeper.
Functionality has increased alongside our needs as a growing business.
Cost-effective
Excellent customer support

Cons

No trace-ability of emails sent - only a Yes or No view of whether emails (invoices) have been sent.
Cannot export XL data to our Pension portal (Big booooo for the Sageone!)
No auto-generation of a reference number for purchases like there is sales?! This causes us issues!!
Only 1 user allowed to access Payroll platform for our subscription

July 2018

Jan from Berkshire Hathaway Preferred Real Estate

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

1 of 5

Functionality

5 of 5

July 2018

I have been using Peachtree Complete Accounting for over 16 years.

Easy now to manipulate. I only wish I could input my bank information into Peachtree but it will not except it.

Pros

I have been using Peachtree Complete Accounting for over 16 years. It has taken many years to learn because I was never trained on the software.

Cons

My only issue with Peachtree Complete Accounting with Sage is the customer support. You have to wait hours to speak with someone if there is an issue especially if you call you have to just leave your name and number. During tax season it is impossible to reach someone. I once waited over 4-6 hours to get a response.

January 2018

Kevin from Active Group (South West) Ltd t/a Active Leisure Protection

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Sage One has become am essential part of my business and I would recommend it to anyone

Pros

Ease of use. I have basic accounting training but, by using the help pages, I have managed to run my business without the expense of accountants. VAT returns are just a press of a button and all information is easily found if needed. The package has grown ( at no extra cost) and the stock control and invoicing side has much improved.

Cons

Sage support is very good if you have to telephone them - HOWEVER it is expensive! Very occasionally the system has crashed (not often) and it can cost you money to find out that it is their error not yours...

August 2018

weston from weston's Personal Training llc

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

August 2018

On the Wright path

Well if you have clients like I do it will make your life easier and more organized

Pros

I first had this software when it was peach tree. It has a ton of features more then you will ever need with the ability to back everything up.

Cons

It takes time to learn there is so much. I would start using this software has soon had you can. I started using it in the middle of my second year of business back in 2014 and it time some time inputting data but once it's there this software made my life a breeze but you will need to take time to set it up

February 2018

James from Provision Solutions Ltd

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

We've used SageOne Accounting (and it's predecessor) for many years - love it!

Pros

We find it does what it says it does. It's very flexible, not only because of Cloud access, but in terms of products, sales invoicing and reporting. The addition of integration of PayRoll has saved us both time and money.

Cons

To be honest, Iuse it without fuss. I'd prefer the Other Payments option to be in the 'Purchasing' section rather than the 'Banking' section and maybe a 'custom' layout option for Invoices - not fields, but presentation. That's all.

February 2018

Andrew from SG Automation Ltd

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Sage has made a big improvement on managing our accounts

Improved recording of accounts and better organisation of data. Ability to generate reports and forecasts.

Pros

As a small business this has helped us to manage our both payroll and accounts. The initial motivator to look at online packages was for auto-enrolment. Having used the accounting package as well it's helped us to organise our accounts better and it is a lot easier to get information and reports from it.
The technical support either via self help, web chat and telephone is excellent. I've made a few mistakes initially and these were easily resolved with support line help.

Cons

This will be common to all packages. I now feel that using this software is making us do some tasks that our accountant used to do. Unfortunately I feel that some of this relies on a bit of an understanding of accountancy principles that I didn't have. I needed the support to help explain this and how to find some options. Once done though it's easy to find again.

January 2019

Karl from Tayloredwright Advertising

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

January 2019

Sage business cloud accounting

Sage business cloud accounting isn't free but nesscecary and tailored for small businesses. It brings ease and practicalcality when organizing clients and accounts. There are many bisinesses using sage business cloud accounting, so there is no doubt that the software has been designed to cator for the tasks at hand.

Pros

The software is simple to setup from entering in the user's company details and client details.
Menus are easy to navigate.
Requires basic accounting knowledge.
It is cloud based, bringing convenience in and out of the office.
The software handles all the nesscecary transactions regarding accounting for small businesses.

Cons

The software can be slow at times.
Lacks customization features in areas.
A break in an Internet connection can cause a loss in work.

February 2017

Dave from Redfly

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

2 of 5

Functionality

1 of 5

February 2017

The Best Accounting Software For Non-Accountants

As someone who is more interested in running my business than getting kinky with red tape, Sage one was the best of all the accounting packages for me. Automated VAT returns as well as bank feeds were my two big requirements and Sage One fulfilled this perfectly. That it doesn't have a mobile app is an absolute travesty but that none of it's competitors with the same feature set do either means I'm sticking with it for now. As soon as another accounting software company comes along with Bank Feeds, Automated VAT returns (for Ireland without a hack) and a mobile app for receipts (currently, I use receipt bank with Sage), then I'll switch.

Pros

Easy to use. Irish VAT returns. Missing features are mostly filled with third party integrations.

Cons

No mobile app. Super annoying when trying to get info or input anything on the go.

January 2018

Bev from Colourmedia Solutions Ltd

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2018

Straightforward and easy to use, for someone who has no business accounting knowledge.

Straightforward and easy to use. Was very quick and easy to set-up, get customers on and get invoices sent out.

Pros

Easy to use and understandable. Produces reports that allow you to quickly see the information you need. Easy and quick to create and send invoices out. Like the fact I can access it from anywhere and on any device.

Cons

Frustrating when the server is overloaded or experiencing high-demand and then unable to access Sage One.

November 2018

Craig from Duff Communications

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Best cloud based accounting software

Easy platform for non book keepers to keep a finger on the pulse of their financials

Pros

That you can have full access to all financial
detail of your business wherever you are

Cons

Maybe allow a link through for document storage to keep down the user space needed.
For instance if I upload my slips and document to Sage I’d quickly use up my allocated space, if it could link through to my dropbox where I get far more space

April 2018

Jimmi from Crystal Technologies Ltd.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

April 2018

It's simply among the best accounting management software I've ever used.

Pros

Its ability to send real time accounting documents through its automated processes saves the company or organisation a lot of time.
Its add on modules give users a robust diversity to customize the system to best fit the organisations needs.
Automation of invoice generation, Local Purchase orders, credit notes, petty cash just to mention a few to communicate with bank accounts, make transactions and additionally update the records is actually very impressive.
Great support with free training.

Cons

They charge the most essential aspect of it which is the ability to use multi-currency. You would expect this to be free upon purchase of the system as after all it is an accounting system

January 2019

Yanick from YANIX Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

2 of 5

Functionality

4 of 5

January 2019

Complete product for a small business

Pros

It is very easy to use, it has almost zero bugs. You can easily backup, import data. I like this product and I use it everyday.

Cons

The ONLY thing that I hate about this product is the speed of the software. I do around 1000 invoices per year and the application is very slow to start, close, export backups, etc. Could be really better. I use other product that are really faster.

March 2018

Adam from Velofix Group of Companies

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

Overall effective tool for my book keeping

I was able to have all my book-keeping done in a central location, with the ability to pull reports quickly, when needed.

Pros

Fairly simple to use . Once I learned how to use it, I was able to use it every day and make it part of my daily routine, to stay on top of my book keeping.

Cons

Longer adaptation phase than I thought. It took me a while to learn how to use Sage and all its features effectively.

March 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

Definitely useful for self-employed professionals, but there are more attractive options for the pri

Plenty of useful features for a self-employed professional, such as Billing & Invoicing, Bank Reconciliation and Expense Tracking.

Pros

I used to use Sage One because it offers all the functions I need as a self-employed professional, but the price kept creeping up (it's between 14 and 54 euros a month where I'm from), so I decided to switch to QuickBooks.
It includes plenty of useful features, such as Billing & Invoicing, Bank Reconciliation and Expense Tracking, but QuickBooks offers pretty much the same with a more attractive UI and at a better price point.

Cons

I really dislike how Sage One would prompt me to subscribe to a new, more expensive plan without ever showing the price. I felt that if I ever clicked by mistake they'd start invoicing me right away, since they already had my account number.
As with any accounting software, there is a certain learning curve with Sage Accounting.
Even though it does simplify bookkeeping, you still need to input all your clients information by hand and create your invoices yourself.

February 2018

Charmaine from Bellmans Yard Garage Ltd

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

February 2018

Reliable software

Pros

Well-known and respected company. VAT Return module is easy to use and works well. Inclusive updates are much better than old year end routines.

Cons

inability for imported payments and invoices to be matched up automatically,even when they share a reference number. Having to manually allocate every single payment is time consuming and frustrating.

September 2018

Bettina from 2nd Take

Company Size: 11-50 employees

Review Source


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

2 of 5

September 2018

Shocking support and behaviour from their new online shop division

We had been one of their first online store users when SAGE started with their online store offer. Then the support and customer service was outstanding. Sadly they outsourced their online shop to another company and we needed to move our existing online shop to a new platform. One would think that "SAGE" would facilitate this move for free, as the old platform was discontinued. Well that was not so, we ended up paying a large sum of money for the move. The service level of the new "SAGE" company was horrific, the treatment we received was shocking, everything took weeks and months to finalise. We ended up doing most of the work ourselves and then received a bill for their general set up package and for re-directing the pages to the new site. Unbelievable and shocking! We are also using their accounting software that we like, if we find another way of integrating the accounting part easily with another online shop provider, we will move. They do not deserve our business as they clearly don't appreciate loyal and long standing customers.

Pros

The online store platform integrates easily with sage cloud accounting. Nevertheless, the customer service is shocking, shocking, shocking!

Cons

the online store provider have no regard for longstanding and loyal customer - shocking and horrific customer service!

February 2018

Paul from Rushworth's Auto Repairs Ltd

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Fantastic

Pros

Easy to use, available 24 hour a day, makes difficult tasks easy.
When i took over the payroll, I was amazed how easy it was using Sage. It has saved me a lot of time and money and made me more confident.

Cons

Help line can be busy during the day, so I tend to always telephone in an evening. Get through in an evening no problem at all.