Business process management
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10About Appian
Appian is a low-code development platform designed for businesses of all sizes. It enables users to build business process management (BPM) applications. Key features include case management, BPM, three-step app development and application integration.
Appian’s low-code platform allows users to automate complex processes and create custom apps, which can be deployed on any device.
The social collaboration feature allows users to connect with other team members for project discussions. Appian offers pre-built connectors for integration with other applications without the need for code. Additionally, it offers data and analytics for interactive reports and document management.
Appian provides multiple deployment options including cloud-bas...
65 Reviews of Appian
Average User Ratings
Overall
4.18 / 5 stars
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
July 2020
Wayne from Sprint
Verified Reviewer
Company Size: 10,000+ employees
Industry: Telecommunications
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
July 2020
Business Process Management Suite - Appian
Pros
The most powerful feature of this platform for us was the ability to integrate seamlessly into quite a number of upstream and downstream systems using a variety of integration methods (connected systems, pub/sub methods, web services of various types and shared data among others). With thousands of users working across complex, often long-running business processes, this was a key enabler.
Cons
Recent releases have added capabilities only to the Appian Cloud based product, would like these also available to on-premise installations.
Reasons for Choosing Appian
Capabilities, cost and ability to develop internally rather than rely on professional services offerings from the vendor.
Reasons for Switching to Appian
Integration with the prior product was very difficult and could not scale to the number of users we needed to support
April 2017
Gabriele from QuintilesIMS
Company Size: 10,000+ employees
Industry: Pharmaceuticals
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
April 2017
Great support and services
Adopting Appian was a fairly long affair for us, but I firmly believe, as I did then, that the opportunities for business transformation are huge. The software itself is still being honed and there are some aspects of usability that could use improvement. The user provisioning capabilities could be improved as well. The services offered by Appian PS are superior and the prod support experience is impeccable.
Pros
Flexibility and applicability. Multiuser and multi developer features. Technical support is outstanding.
Cons
The UI model could use more sophistication. The delivery model could use some simplification, especially the unification of design and designer. Provisioning users for complex apps with a large number of groups can be cumbersome.
April 2017
Parag from Bank of the west
Company Size: 1,001-5,000 employees
Industry: Financial Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
April 2017
Appian feedback 2017
Good workflow, Still to mature into a robust tool with better ui capabilities + performance monitoring and debugging capabilities
Pros
Good workflow capabilities
Cons
Very basic ui Immature deployment and monitoring capabilities
December 2020
Anonymous
Verified Reviewer
Company Size: 1 employee
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Appian User
BPM tool is nice to use , RPA and other features are available in the tool and i have not used it yet.
Pros
Installation and configuration is easy. Maintenance is easy and upgrades are easy. Platform contains latest technologies.
Cons
Expression builder is a tough debugging ask. Design considerations are to run deep. Database design considerations are also to run deep to maintain developers ease to debug and update.
April 2017
Peter from BC Teachers Federation
Company Size: 201-500 employees
Industry: Education Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
4.0
April 2017
Bc teachers federation Appian systems
I have managed the Appian systems through 5 versions and many application implementations. It is an excellent producer for application development, support no workflow. I thoroughly enjoy supporting the various servers and systems
Pros
Ease of enhancement, application and social media development
Cons
Complexity of some of the process models, difficult system to res,tart.
