About FlexBooker

FlexBooker is a cloud-based appointment management solution that enables users to manage appointments, facilities, classes and service delivery for their customers. The software allows users to make online reservations, schedule staff, manage customer communication and track business performance.

FlexBooker offers features such as color-coded calendars with reservation scheduling and rescheduling, integration with mobile devices, SMS and email-based reminders, online payment processing and a daily feed of appointments booked and cancelled in the last 24 hours.

FlexBooker maintains a database of customers and provides reports on busiest appointment times and employee productivity. The product also allows users to manage automated appointment wait lists...


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Supported Operating System(s):

Web browser (OS agnostic)

15 Reviews of FlexBooker

Average User Ratings

Overall

4.87 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(14)

14

4 stars

(0)

0

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

June 2019

Aaminah from Mental Health Administrative Services

Verified Reviewer

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Just The Thing We Needed

Flexbooker was the center of our daily operations at one point, but as we've grown, we've tweaked our operations so scheduling is no longer a necessity. However, we still use Flexbooker for phone consultation scheduling purposes. The customer support is exceptional. We were able to tweak & edit some of the options. We will remain faithful customers unless it becomes absolutely necessary to operate without Flexbooker.

Pros

Customer support is phenomenal, easy to use.

Cons

I have no complaints. Flexbooker is great!

Response from FlexBooker

Replied September 2020

Thanks Aaminah! Awesome to hear we were such an integral part of your business, and remain a necessity!

January 2020

James from Massage Mobile LV

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2020

I highly recommend FlexBooker!

I have 2 different locations as a massage therapist and I also do mobile massage. I have different prices for days and evenings. That created some scheduling issues. I couldn't figure out how a program was going to help me do everything I was requiring.

Pros

I tried so many different programs, eight to be exact. None of them could help me with my various locations, times available, and price changes. I finally made contact with [SENSITIVE CONTENT HIDDEN] at FlexBooker, who really made all my dreams come true. I cannot begin to express my relief. I began to wonder if there really was a software scheduling program that would be able to help us. Within minute [SENSITIVE CONTENT HIDDEN] had done the complicated scheduling for me. I am very thankful.

Cons

So far, nothing negative to say about this software

Reasons for Choosing FlexBooker

The customer service

Response from FlexBooker

Replied September 2020

Hey James! So great to hear you found the right program with FlexBooker. Multiple locations and schedules can be tricky, so it's wonderful we were able to help. Know you can always reach out with any questions!

January 2018

Elizabeth from Chipotle Mexican Grill

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

January 2018

Flexbooker has been great with helping customize the scheduling experience for our company.

There are more aesthetically pleasing platforms out there from both a user and customer perspective (but not for this price!).

Pros

Flexbooker listens to our scheduling problems and finding innovative ways to fix them. Their team is very accessible and responsive.

Response from FlexBooker

Replied September 2020

Appreciate the review Elizabeth! I'm so glad we're able to help Chipotle find innovative solutions to your scheduling needs. Hope you've appreciated the updates we've made to our customer and admin-facing program designs!

June 2020

Summer from Diamond Sharp

Company Size: 11-50 employees

Industry: Consumer Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

The Only Booking Software You’ll Ever Need!

I love Flexbooker it makes booking online a breeze and helps to automate my company. It also very user friendly.

Pros

Flexbooker’s customer service is awesome! They were so knowledgeable and helpful in every way. They helped solve problems I didn’t even know I had. Thank you so much for all your help! It’s nice to know that this company truly cares about their customers.

Cons

There is nothing I don’t like it’s so perfect!!

Reasons for Choosing FlexBooker

Great website, easy to use. Good prices.

Response from FlexBooker

Replied September 2020

Hi Summer! Thanks so much for the glowing review :D We're very happy to hear how much you're enjoying your experience with FlexBooker! You know we're always here for you.

July 2016

Richard from iSPA Massage (sold)

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2016

Best appointment software!

We went from Square appointments to Flexbooker. Square didn't have the flexibility to manage our simple appointment requirements. Flexbooker was able to fit our needs and their customer service was on top of everything step by step helping us get set up. They even made some changes to the software to fit our requirements. Highly recommend them!

Pros

flexibility, customer service.

Cons

non

Response from FlexBooker

Replied September 2020

Appreciate the nice review Richard! We're always adapting with customer feedback and are so glad we were able to help make some beneficial customizations for iSPA!