About Auctria

Auctria is a cloud-based bidding and auction management solution designed for small and midsize nonprofits. It offers website management, payment processing, bid sheets, donor receipts and reporting functionalities within a suite.

Auctria's website management feature allows users to create custom websites for every bidding event. The website allows users to sell event tickets and manage online registrations. The product also enables users to track information such as donor contacts, auction items and bid amounts.

Auctria features bidder automation, which allows users to manage registration, bid offerings and close-outs. The solution also allows users to manage auction-related documents such as bid sheets, display pages, gift certificates and auction c...


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Supported Operating System(s):

Web browser (OS agnostic)

283 Reviews of Auctria

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(223)

223

4 stars

(53)

53

3 stars

(4)

4

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 283 results

May 2019

Cäcille from OutRight Action International

Verified Reviewer

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

The BEST bang for your buck and more

Overall, for having this be the first and only auction software I've ever used, this has been an amazing experience. I loved learning the ins and outs of Auctria, and strongly recommend it for smaller auctions, and if the slight kinks are worked out, strongly recommend it for big auctions. There's a lot of potential with Auctria, and I'm hoping they succeed. I think they will

Pros

I loved most everything Auctria has to offer. 1.) The team there is phenomenal. I don't think I've ever gotten such instant quality support on anything so consistently in my ENTIRE life. Literally, when I send a support email, I expect a reply back in maybe a day or two. Auctria responds in less than 3 hours, sometimes in literally HALF an hour. amazing. 2.) Even without all my nonsense questions, the guides that Auctria has are very detailed and I could relatively easily figure everything out myself – which I mostly did, but it's nice having the Auctria team to ask questions to. Especially since they're so accessible! 3.) Their features to capture donor information is second to none. My favorite thing about Auctria is how they made the capture of information BEFORE the event so simple and easy. The only thing that sucks was having to input "guest" information at the event, but Auctria tied every guest to the purchaser, so even then, they covered bases by allowing us to know who to contact if we needed something from someone. 4.) From silent auctions, to online, to even live, Auctria literally covers everything so well and seamlessly. 5.) Checking out final bids is so easy. no chasing down people for cc information – with maybe one or two who for some reason chose not to register their card.

Cons

1.) Auctria's only con that I found so far was with it's app and online bidding. I didn't find online bidding so seamless, when someone needs either an email address/bidding number and a password in order to log in. As I was testing the app, I found befuddled on why someone needed a password, and found that some people weren't able to make a password, effectively not allowing them to bid online. I rectified this with having online kiosks, but we definitely lost some money because of this. We might not use Auctria next year because of this which saddens me. Making the online bidding process simpler though would make my team change their minds I'm sure.

Response from Auctria

Replied May 2019

Thanks for sharing your auction story. Happy to read Auctria surpassed your expectation for support help. Thanks for sharing the simplicity you found with the program. Regarding the mobile app and access- bidders can be sent or given an access code to sign into the app or website without needing to set up a password. Please reach out to help@auctria.com so we can share more information and more details. Thanks for being our cheerleader and hope all your fundraising goals are surpassed.

October 2019

Molly from Clarity Clinic of SW Wisconsin, LTD

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

4.0

October 2019

Auctria Review

Overall, Auctria helped run our auction smoother. Now that I have used it once, using it in the future will be a lot easier. The price is unbeatable for what you get.

Pros

The software is very easy to use. Check in and check out was easy for people to pick up.

Cons

I didn't like that checkout didn't include what the items where. Check out people had to go to the bidder profile and then to checkout. There is a lot of features which is wonderful but it would have been nice to have someone consult us before so we knew what features we needed and others that we didn't. The software is not very user friendly to individuals that have visual difficulties. When you invert the colors, it is very hard to see buttons.

Reasons for Choosing Auctria

The price of Auctria was great and it had all the features I wanted. We did not want to go to a full mobile bidding auction. Auctria allowed us to still do the paper bid sheets but made putting the auction together easy with the printing and check out features.

Response from Auctria

Replied October 2019

Thank Molly for using Auctria for fundraising with Clarity Clinic of SW Wisconsin, LTD. Happy to read that you find check in and checkout easy. Please reach to our support team for help using any features. Email: hello@auctria.com or in-app messaging. We truly want you to have the best auction fundraising experience possible. Regarding checkout and items is a bit upsetting, this is the core of the platform streamlining donor-item-bidding-checkout. During checkout all items, donations, for sale purchases are on the checkout screens as well as bidder statements. By default bidder Bidder statements will show all the activity: items won, purchases, donations and payments from bidders. Bidder statements can be further modified to include or exclude: item description, item value, & tax deductible status. Thanks for taking the time to leave these details so we can help. Hope all your future bids soar!

June 2020

Katie from St. Charles Borromeo School

Company Size: 11-50 employees

Industry: Primary/Secondary Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

First Virtual Silent/Live Auction

We were hugely successful in our fundraiser this year. We raised the most money ever. We learned so much through this process, and will surely use Auctria for our future auction fundraisers. I have already recommended this program to other schools in similar circumstances to our own.

Pros

The updated edition of the Auctria program allowed us to make an attractive website where people could find lots of information about our event from a countdown to fundraising thermometer, ticket purchase, item catalogue and video footage. We were able to integrate the software into our first ever virtual auction. We utilized many features of the Auctria program, as well as, new features. We used the features for raffles, silent, live auction as well as cash donations. It was easy to use, and when we encountered issues or questions, we just reached out to the Auctria team for clarification and support. They were quick to respond and helped us navigate going virtual.

Cons

Sometimes our team struggled to understand some of the features of the software or how to integrate features into the website. In these circumstances, the Auctria team answered our questions or assisted our team in developing a solution that fit our needs.

Reasons for Choosing Auctria

We chose Auctria for the combination of price and features available that suited our needs.

Response from Auctria

Replied June 2020

Wow Katie. Thanks for your time in leaving a detailed review. This will surely help others understand both the power and flexibility of Auctria. So happy to read you raised the most money ever. Congratulations on a job well done by you and your team! Thanks for the referral to others-that is the best compliment we can receive.

August 2019

Anne from iamHeart

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

August 2019

Auctria auction review

We had a successful auction but my overall rating of auctria was a 6-7 out of 10 only because I feel there are some kinks they need to work on.

Pros

I liked that the customer service was quick to respond, I liked that the website portion was easy to use and create once I watched the tutorial.

Cons

I didn't like that the customer service reps weren't available for calls or instant messaging help. I didn't like how difficult it was to set up the credit card system I didn't like how difficult it was to set up the kiosk part

Response from Auctria

Replied August 2019

Thanks for the feedback Anne. As you stated Auctria's customer service is web/email/ message based and not phone support. This allows us to keep the license fee very low and more money in the pocket of the fundraiser. We do run webinars regularly, these are live events and we do open it up to Q&A at the end. If you missed a topic they webinars are available for playback too. Love for you or your team to join us. Sorry you had difficulty setting up the cc, our support team is always here to help. The good part is once its set up it's done, so there are no additional set-ups for your next auction fundraiser. Our support team is always nearby, please reachout- hello@auctria.com

March 2020

Kyle from St. Stephen's Academy

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2020

Easy to use, great support and worked well.

Loved it and would use it again!

Pros

I really enjoyed using this software and it worked really well. Most features were easy to set up and the customer support was excellent!

Cons

Some of the time the program flow is a little hard to figure out and not logical.

Response from Auctria

Replied March 2020

Thanks Kyle for using Auctria. Also thanks for pointing out the full features of Auctria. Yes, registration & auctions are the core of the product. Also included with every license (no up-charge) are: selling tickets online and at the door, tables, raffles, check-in, check-out, close-out, paddle read, a dedicated website and the lsit goes on. The very best part is that it is ALL streamlined. Hope you crushed your fundraising goals. Looking forward to you using Auctria for your next event fundraiser.