Best Online Auction Software on the Market for the Money

I have searched for software to run an online auction for over 3 years now, and have experimented with at least 5-6 different programs. Frustrated with programs that were too difficult to understand, listings that were too difficult to list and too time consuming to load photos, and NO support to boot, I almost gave up and decided that I would just have to settle for the big established online auctions and all their fees. Found Easy.Auction during a last resort search and thought maybe just one more try. Glad I did. Easy to navigate, setting up listings are quicker than any auction platform I've ever used (even the big guys), and words can not describe the superior support they have. When you have a question, it's answered immediately, and if you run into a problem, need something fixed, or even want to make a minor change in the program, it's done with lightning speed, no nonsense and done!! I can not recommend this program more highly and feel you will not be disappointed. I use it as a single user, but is can also be used and originally set up to run a multi user auction. Sure it takes a little learning curve like everything, but after playing around with it for 3 days and multiple questions, I feel comfortable with building an auction in no time at all. Seems bidder friendly, and I continue to find additional options which I can use to improve our auctions. The price points are cheaper than any other programs I have checked out and it is well worth it. I am receiving no incentive for this review, and just wanted to give my personal opinion based on my experiences with many of the different software programs available that I have tried. I am confident that you will be satisfied and Easy.Auction will ensure you success with your future online auctions.

Pros

Ease of listing items and photos. The support is beyond superior.

Cons

A little difficult to understand the administrator pages, could be simplified, but become easier with practice

Great experience all the way around. Tech support ready and willing to go the extra mile....

I am about to launch and operate my own online auction site. Whether or not it is successful will depend solely on my particular advertising and marketing strategy. The software does everything I need it to do at the moment. When and if changes are needed I am confident the tech support team will have my back.

Pros

The basic setup was quick and painless, but of course, nothing is ever just like you want it "out of the box". In that regard, I have been communicating with the tech team for about 2 months now getting everything just the way I wanted it. (To be fair the vast majority of the delay has been on my end; I am doing this piecemeal after my regular work hours).

In any case, they have gone far beyond what I expected from them from customizing not only the functionality of my site but also working tirelessly with PayPal getting my payment and auto commission schedules customized to fit my particular needs. They have been very patient, courteous and responsive to my many, many, inquiries.

Cons

The software works really well... once you figure it out. There are still several functions that I do not know how to use - or even what they do exactly, like adding groups and editing group attributes and group values......

The tech team will answer any questions I have, so that helps. But a good users manual would be nice. It would ease the load on the tech team and help to reduce the learning curve attendant to using any new piece of software.

MY PERSONAL EXPERIENCE WITH easy.auction

Until I found easy.auction, I was extremely frustrated with other web plans and my hope of setting up my own auction site was fading fast. I am not a technically equipped and I require a lot of assistance. easy.auction set up is much simpler to manage and their support team are extremely knowledgeable. In additional, the response time is reasonable. The one off set up fee is worth every cent spent.

Pros

Simple language

Cons

Some features a little difficult to access

The best of the best

Pros

It's easy to use, great customer service (they even respond and make requests in the weekends)! They respond very fast, and have a fair price for their products. They can custom code everything you want, for a VERY fair price.

Cons

None, all perfect. Different sites/packages - They have evrything.

A very powerful software

It is an easy to setup software very fast and reliable . We had a highly customized experience with Easy.Auction as we needed to make quite a few modifications from their core software. Their support team was able to accommodate our needs on short-notice .

Pros

Customer service,Flexibility,The software has lots of features that eliminate the need to develop from scratch.

It's a rare thing when you try a new service and it delivers 100%

I have a professional website and subscribers and it was all done and set up in one day. I was able to immediately attract potential customers and subscribers to the site. I now have a site to promote my Original art work and the art work of hundreds of another artist as well.

Pros

It's very easy to use. The support is very responsive and things get answered fast.Considering the cost and the functionality it's the best choice on the market!

Cons

A few more theme selections and text font styles would be a nice addition. A few more appearance selections to customize the site would also be welcomed. Maybe a backend that provided more guidance when setting things up.

Exceptional Service!

The folks at easy.auction have been a godsend for me & my company. They have helped us a couple of "know very littlies" build the site that we had envisioned. Whenever we've needed help they have been not only extremely professional and gracious they have been on time each time. Most issues that we have identified they have resolved in 30 minutes to an hour. I would not only recommend their service but I will implement their style of expedient and courteous customer service into my own business as well!

Pros

The ease of the process & implementation from concept to final product.

Cons

That I didn't find it sooner

Great support service and some wishes about functionality

Firsly, i want to admit that you have a greater support service. They helped me with many questions. And did it really fast. Secondly, interface is not very agile but has all the functions needed. But it would be great to have more functionality that you can adjust (like adding gallery, adding blocks on new pages etc) It's quite easy to user althogh you need some time to get used to it. No Russian language. So i had to translate all titles by myself.

Pros

- support service
- price
- functionalty
- ease of use

Cons

- functionality is not adjustable
- no Russian language
- not many currencies

The Customer Service

I have had quite a few dealing with the customer service and I can honestly say they are quick, efficient, and responsive. It is very nice to not have to wait for customer service for a long period of time waiting for an issue to be resolved or question to be answered especially when it could affect your business! I would recommend them!

Pros

It is easy to follow the instructions, most of the time, to set up.

Cons

The functions especially on the administration side needs to be explained... maybe a tutorial would be nice and have the knowledge base updated for more FAQ.

I have been able to get things going but it took a extensive amount of time due to there is no suppo

It does allow you to create an item for auctions

Pros

I like that to give you the ability to do multiple listings of items for sale and auction with different dates

Cons

I do not like that it does not allow you to buy multiple auctions instead of a boat for auction item that to me was a selling point that easy auction just did not live up to you I do not like that it is difficult to function within is an option because there is no explanation of what are the tools are used for I do not like that it does not appear to have

Easy.Auction is Easy

I am with limited computer skills, yet they enabled me to set my auction site up within hours and I was up and running. My customers praise it for ease of use. People that use it like it, more business for me.

Pros

Easy Auctions is exactly that, easy to set up and easy to use. They provide exceptional support.
If you need an auction site and want to have no problems, easy personalized setup, look no further this is the best. Guys you are the best. Thank you.

Cons

It has no problems or cons. It just easy and it works.

Truly easy!

Easy.auction is very easy

Pros

The initial set-up is very easy and intuitive. To make more complicated adjustments is a bit more difficult, but their customer support team is very quick and responsive.

Cons

The interface is a bit plain - I wish there were more options in terms of appearance/customization.

Excellent product and fantastic service are a winning combination..

As an entrepreneur I deal with software companies all the time and have found your company to be the best. I believe just about anyone can make a product but it's the people behind the product and the people in front of the product who matter most. Your company keeps the focus on a program that works efficiently and service that keeps everyone on track and informed. I thank you!

Pros

It is very easy to use!

Cons

I haven't discovered anything.