Overall rating
4.50 / 5 stars
Easy.Auction is a cloud-based auction management solution that offers website management, online bidding, live auction, bid management and proxy bidding functionalities within a suite.
Easy.Auction features website management, which allows users to set up auction websites using customizable templates and color schemes. Users can also include a registration section on the website.
Easy.Auction features seller management, which allows sellers to publish their products on the website, select a start and end date and list the price. Users can also publish product listings on social media website, such as Facebook and Twitter.
Easy.Auction also features bidder management, which allows bidders to track auction proceedings, current bids and send communication to bidders after the auction. When bidders win an auction, they can also make online payments using a built-in Stripe or PayPal gateway.
Easy.Auction provides online support to all its customers. The vendor also offers a knowledge base for “How To” and “Pre-Sales” questions.
Account settings
Attendee ban
Email templates
Listing management
Theme management
Listing fields
Overall rating
4.50 / 5 stars
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Showing 1 - 20 of 40 reviews
March 2017
Kurt from Healey's Auction Services
Review Source: Capterra
Ease-of-use
4 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
March 2017
Best Online Auction Software on the Market for the Money
I have searched for software to run an online auction for over 3 years now, and have experimented with at least 5-6 different programs. Frustrated with programs that were too difficult to understand, listings that were too difficult to list and too time consuming to load photos, and NO support to boot, I almost gave up and decided that I would just have to settle for the big established online auctions and all their fees. Found Easy.Auction during a last resort search and thought maybe just one more try. Glad I did. Easy to navigate, setting up listings are quicker than any auction platform I've ever used (even the big guys), and words can not describe the superior support they have. When you have a question, it's answered immediately, and if you run into a problem, need something fixed, or even want to make a minor change in the program, it's done with lightning speed, no nonsense and done!! I can not recommend this program more highly and feel you will not be disappointed. I use it as a single user, but is can also be used and originally set up to run a multi user auction. Sure it takes a little learning curve like everything, but after playing around with it for 3 days and multiple questions, I feel comfortable with building an auction in no time at all. Seems bidder friendly, and I continue to find additional options which I can use to improve our auctions. The price points are cheaper than any other programs I have checked out and it is well worth it. I am receiving no incentive for this review, and just wanted to give my personal opinion based on my experiences with many of the different software programs available that I have tried. I am confident that you will be satisfied and Easy.Auction will ensure you success with your future online auctions.
Pros
Ease of listing items and photos. The support is beyond superior.
Cons
A little difficult to understand the administrator pages, could be simplified, but become easier with practice
February 2018
Kenneth from Tiger Reaux Enterprises
Company Size: 1 employee
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
February 2018
Great experience all the way around. Tech support ready and willing to go the extra mile....
I am about to launch and operate my own online auction site. Whether or not it is successful will depend solely on my particular advertising and marketing strategy. The software does everything I need it to do at the moment. When and if changes are needed I am confident the tech support team will have my back.
Pros
The basic setup was quick and painless, but of course, nothing is ever just like you want it "out of the box". In that regard, I have been communicating with the tech team for about 2 months now getting everything just the way I wanted it. (To be fair the vast majority of the delay has been on my end; I am doing this piecemeal after my regular work hours).
In any case, they have gone far beyond what I expected from them from customizing not only the functionality of my site but also working tirelessly with PayPal getting my payment and auto commission schedules customized to fit my particular needs. They have been very patient, courteous and responsive to my many, many, inquiries.
Cons
The software works really well... once you figure it out. There are still several functions that I do not know how to use - or even what they do exactly, like adding groups and editing group attributes and group values......
The tech team will answer any questions I have, so that helps. But a good users manual would be nice. It would ease the load on the tech team and help to reduce the learning curve attendant to using any new piece of software.
April 2017
Olive from THIS'N'THAT AICTOPMS
Company Size: 1 employee
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
April 2017
MY PERSONAL EXPERIENCE WITH easy.auction
Until I found easy.auction, I was extremely frustrated with other web plans and my hope of setting up my own auction site was fading fast. I am not a technically equipped and I require a lot of assistance. easy.auction set up is much simpler to manage and their support team are extremely knowledgeable. In additional, the response time is reasonable. The one off set up fee is worth every cent spent.
Pros
Simple language
Cons
Some features a little difficult to access
January 2017
mohamed amine from ISI
Company Size: 1 employee
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
January 2017
A very powerful software
It is an easy to setup software very fast and reliable . We had a highly customized experience with Easy.Auction as we needed to make quite a few modifications from their core software. Their support team was able to accommodate our needs on short-notice .
Pros
Customer service,Flexibility,The software has lots of features that eliminate the need to develop from scratch.
June 2017
mario from premium web service
Company Size: 1 employee
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
June 2017
It's a rare thing when you try a new service and it delivers 100%
I have a professional website and subscribers and it was all done and set up in one day. I was able to immediately attract potential customers and subscribers to the site. I now have a site to promote my Original art work and the art work of hundreds of another artist as well.
Pros
It's very easy to use. The support is very responsive and things get answered fast.Considering the cost and the functionality it's the best choice on the market!
Cons
A few more theme selections and text font styles would be a nice addition. A few more appearance selections to customize the site would also be welcomed. Maybe a backend that provided more guidance when setting things up.
January 2017
Kerry from HaiRadio.com
Company Size: 1 employee
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
January 2017
HaiRadio.com Loves Your Amazing Software and Your Equally Amazing Team!
I am beyond impressed with your software product and I'm equally impressed with your team members! I am excited to have HaiRadio.com partner with a professional software provider who understands our business goals and how it all fits together! I have found your product has showcased my business in a way that I never thought was possible and if can figure out how to set it up, anyone can! It's very simple to operate. I look forward to a long and lasting relationship with your brand. Thank you!
Pros
It's easy to use and it looks stunning!
Cons
I haven't discovered anything that I don't like about it.
March 2017
Earnest from Bid 4A Dollar.com Inc.
Company Size: 2-10 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
March 2017
Exceptional Service!
The folks at easy.auction have been a godsend for me & my company. They have helped us a couple of "know very littlies" build the site that we had envisioned. Whenever we've needed help they have been not only extremely professional and gracious they have been on time each time. Most issues that we have identified they have resolved in 30 minutes to an hour. I would not only recommend their service but I will implement their style of expedient and courteous customer service into my own business as well!
Pros
The ease of the process & implementation from concept to final product.
Cons
That I didn't find it sooner
March 2017
Anna from -
Company Size: 1 employee
Review Source: Capterra
Ease-of-use
3 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
March 2017
Great support service and some wishes about functionality
Firsly, i want to admit that you have a greater support service. They helped me with many questions. And did it really fast. Secondly, interface is not very agile but has all the functions needed. But it would be great to have more functionality that you can adjust (like adding gallery, adding blocks on new pages etc) It's quite easy to user althogh you need some time to get used to it. No Russian language. So i had to translate all titles by myself.
Pros
- support service
- price
- functionalty
- ease of use
Cons
- functionality is not adjustable
- no Russian language
- not many currencies
March 2017
Brenda from H&H Action Auction
Company Size: 2-10 employees
Review Source: Capterra
Ease-of-use
4 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
March 2017
The Customer Service
I have had quite a few dealing with the customer service and I can honestly say they are quick, efficient, and responsive. It is very nice to not have to wait for customer service for a long period of time waiting for an issue to be resolved or question to be answered especially when it could affect your business! I would recommend them!
Pros
It is easy to follow the instructions, most of the time, to set up.
Cons
The functions especially on the administration side needs to be explained... maybe a tutorial would be nice and have the knowledge base updated for more FAQ.
June 2017
Karen from Michigan CAS
Company Size: 2-10 employees
Review Source: Capterra
Ease-of-use
3 of 5
Value for money
3 of 5
Customer support
4 of 5
Functionality
2 of 5
June 2017
I have been able to get things going but it took a extensive amount of time due to there is no suppo
It does allow you to create an item for auctions
Pros
I like that to give you the ability to do multiple listings of items for sale and auction with different dates
Cons
I do not like that it does not allow you to buy multiple auctions instead of a boat for auction item that to me was a selling point that easy auction just did not live up to you I do not like that it is difficult to function within is an option because there is no explanation of what are the tools are used for I do not like that it does not appear to have
October 2018
Anonymous
Company Size: 2-10 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
October 2018
Truly easy!
Easy.auction is very easy
Pros
The initial set-up is very easy and intuitive. To make more complicated adjustments is a bit more difficult, but their customer support team is very quick and responsive.
Cons
The interface is a bit plain - I wish there were more options in terms of appearance/customization.
February 2017
Kerry from HaiRadio.com
Company Size: 1 employee
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
February 2017
Excellent product and fantastic service are a winning combination..
As an entrepreneur I deal with software companies all the time and have found your company to be the best. I believe just about anyone can make a product but it's the people behind the product and the people in front of the product who matter most. Your company keeps the focus on a program that works efficiently and service that keeps everyone on track and informed. I thank you!
Pros
It is very easy to use!
Cons
I haven't discovered anything.
April 2017
Tarak from T K Consulting Ltd
Company Size: 2-10 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
4 of 5
April 2017
My overview of Easy Auction
I am new to the script (2 days only). I found it very easy to set up and the support has been very quick in responding. So far the setup has been a breeze. Easily 5 star rating...
Pros
Ease in setting up and ease of use. Good UI too.
Cons
The inability to customize it. The lack of control on working on the code is a limiting factor.
February 2017
Anthony from Used-Fetish
Company Size: 1,001-5,000 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
February 2017
So easy to use and quick response time for queries.
I have been looking around for a pre built auction site for ages. I was nervous about signing up - but I am glad I did. I really did have a fully functioning auction site in 5 minutes, which was easy to navigate and understand. I've emailed help on one occasion and the reply was within the hour. Can't fault this team.
Pros
The quick help from the team.
Cons
I'm still unsure on how to get the emails working and linked to the site.
December 2018
Eli from Vidology
Company Size: 1 employee
Review Source: Capterra
Ease-of-use
5 of 5
Functionality
5 of 5
December 2018
Great alternative to eBay for feeless selling
Pros
eBay has been taking more and more fees lately, and this has no fees. It also allows you to make it more of your own business instead of just a profile on an external site.
Cons
Their website is a bit outdated, and so is their customer support.
May 2017
Sam from Lotz International LLC
Company Size: 2-10 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
3 of 5
Functionality
4 of 5
May 2017
Very simple and with all main features included
Pros
Very simple platform. Easy to use. Does what it says very simple and to the point. Work fine and integration with PayPal is very simple.
Cons
We would like a couple minor things adjusted but it is fine so far. Support took a little while to respond and it was ok. So far haven't really need any major help. Could use a little more flexibility on self-customization.
May 2017
James from ATB Reality TV
Company Size: 1,001-5,000 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
May 2017
So far so good still have work to do. Gotta go.
No fees to the big boys. Fast access to list items we buy to resell.
Pros
I like I could set up account fast and get some support in the process, price was good and now I need nope got it 100!
Cons
No live phone support. It's a pain to have to go back and forth with emails much easier to get someone on phone and get everything done in one call.
June 2017
Mandi from 3Bsellouts
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
June 2017
Easy to Set Up and Use
Pros
It is pretty simple to set up and use, looking forward to using it more. I like the simplicity the most about the software.
Cons
Wish it had more color options, colors are a little bright in the background. I wish it had a simple theme that does not look so busy.
February 2017
Fariwar from FarmInvent
Company Size: 11-50 employees
Review Source: Capterra
Ease-of-use
4 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
4 of 5
February 2017
Satisfied customer!
Easy.Auction is a star at giving instant support! We are in the middle of the process to build my custom designed auction website with standard components. The process is going very smooth.
Pros
Lots of standard components but there is enough room for custimization
Cons
none this far
February 2017
Mike from Kanga Markets & Events
Company Size: 1 employee
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
February 2017
Great Service and Support
I have recently started using Easy Auction software. I am fairly new to this type of software and I have found it easy to use and the customer support to be quick and very helpful.
Pros
easy to use, great customer support
Cons
at this stage I haven't found any real negatives