Shop-Ware vs SI Auto Pro

Shop-Ware has 86 reviews and a rating of 4.78 / 5 vs SI Auto Pro which has 12 reviews and a rating of 4.58 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.78 / 5 (86)

4.58 / 5 (12)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

October 15, 2020

March 27, 2019

Pros/Cons

  • Pros

  • Shop-Ware is easy to learn, clean, collaborative, easy for clients to interact with and improves productivity. Love it!!!!

  • Really love the availability to communicate with the customer through the system in multiple avenues. The log is a fantastic tool to refer back to as well.

  • Cons

  • If i have to put a con it would be the parts ordering system. (parts tech) It's not terrible but defiantly has bugs.

  • Learning to navigate through some features took some effort in the beginning. However, that’s probably more me and my lack of computer skills than Shop-Ware.

  • Pros

  • Its a customer retention program that has mileage tracking and seems to be very indepth on that asspect.

  • the automation of the program, the available customization and the customer service parts of the program are excellent

  • Cons

  • not enough automatic feedback from the service Intelligence dashboard, it shouldn't be difficult for SI to send emails showing updates

  • Pricing structure is done as module add-ons. Seems pricy to me. Just offer a basic level and a pro level and be done.

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux