Chartio Software


 

Chartio is a cloud-based business intelligence solution that provides founders, business teams, data analysts and product teams in an organization tools to manage day-to-day business operations.

Chartio's tools provide users functionalities for data exploration, enabling them to represent this data in form of charts. It also provides a central dashboard that displays specific information to the users.

Chartio provides users connections from Amazon Redshift to CSV files helping them explore data. The Data Pipeline tool lets users blend, layer and transform multiple datasets in a series of steps. Users can also share dashboards via scheduled emails or reports and view historical data and track corporate metrics with the help of the solution's Snapshot feature. The data is SSL-encrypted that is transferred via reverse SSH tunnel providing control over the connection and data to the users.

Services are offered on a monthly subscription basis that includes support via phone and email.

 

Chartio - Chart Creator
 
  • Chartio - Chart Creator
    Chart Creator
  • Chartio - Revenue
    Revenue
  • Chartio - SaaS Sales Dashboard
    SaaS Sales Dashboard
  • Chartio - Dashboard
    Dashboard
  • Chartio - Data  Visualization
    Data Visualization
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

26 Reviews of Chartio

 

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Software Advice Reviews (13)
More Reviews (13)

Showing 1-13 of 13

Nono from Instabug
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Great way to dig deep into analytics or a general overview!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Chartio is a powerful software that we rely on to keep track of our marketing efforts. It's great for gathering data from multiple sources and displaying them brilliantly in simple and colourful charts. It's also super reliable.

Cons

You may need some SQL knowledge even to create simple charts. Also, customization can be limited sometimes.

Review Source
 
 

Phil from Vettery
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Surpassed Expectations in Use and Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Highly recommend Chartio for its ease of use and superior customer service. Whenever we have questions the help team responds back extremely quickly and in detail. Probably my favorite part of the service!

Pros

Customer Service is A+++ and I hope they know how good they are.

 
 

Heather from Vettery
Specialty: Human Resources
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Best analytics tool for a startup

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Chartio has been a game changer for our business analytics function. We chose to use it because of its ability to use raw SQL (making it incredibly flexible). There is a bit of a learning curve for non-technical ops people, but once you're over the hump, the functionality and insight into key metrics is unparalleled. Their customer service is top notch as well...always available and willing to help with specific use-case questions.

Pros

It integrates with Segment, so we can pull in data from many of our other end products/platforms

Cons

The ability to integrate dashboards into your own website is available, but the product itself in this form performs very poorly in this case. Chartio is much better used as a stand-alone product. If you want users across your company to view dashboard data without eating up "seats", your best option is to schedule static dashboards via email.

Advice to Others

Definitely worth the money! We're very happy with Chartio!

 
 

Amber from Bellhops
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Learning curve, but very helpful!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

This helped us discover key business metrics we should have been watching more closely. As well as help set benchmarks to strive towards!

 
 

Tamas from Prezi
Specialty: Software / Technology

December 2015

December 2015

It just works as expected.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Easy to use, both for building and viewing the dashboards.
They release new features quite often and they just know what features I missed before.

Likes Least

I don't know who viewed my dashboards and when. It would be nice to have usage statistics.

Recommendations

Chartio is an easy to use product and it has connectors to almost every possible datasource. After more than 1 year of usage I'm really satisfied with it.
As they don't store your data you pay based on number of users, not based on the amount of data. We moved away from GoodData due the raw limit.

 
 

Todd from Willow Brae Consulting
Specialty: Media & Communications

December 2015

December 2015

Analyst to Executive - the only dashboarding tool we need

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Chartio is simply, simple. Regardless of whether you are a data scientist (me) or an executive (my co-founder), Chartio just lets you get the dashboard creation process done with least number of clicks. It's powerful enough for exploratory analysis and the user access controls makes controlling information an absolute breeze.

Likes Least

My only grime is not supporting a larger number of native integrations. Google Analytics, Salesforce and Segment are great however I'd like a few advertising and finance partners added.

Recommendations

Try Chartio, you'll realise within a few minutes how easy it is to get up and running.

 
 

Aurelia from Optimizely
Specialty: Software / Technology

December 2015

December 2015

Researcher looking to understand user usage

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Ability to visualize or get data without knowing SQL. It's fun and I feel like I'm learning how SQL frameworks work.

Likes Least

sometimes I want to get certain data but can't get it without doing SQL. The support team is great but I don't want to ping them every time.

Recommendations

Great for people who don't have much experience with SQL.

 
 

Ryan from Shazam
Specialty: Software / Technology

December 2015

December 2015

Chartio review for Shazam

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Chartio is the fastest, easiest way to put an attractive front end on top of 'big data' like an Amazon Redshift instance. It's powerful enough to use SQL code to create dashboards, but flexible and easy enough to allow some end-users to create their own.

Likes Least

Nothing really, their customer support has been excellent, and the product has worked better than our expectations.

Recommendations

Give them a try, they wowed us with their demo (using real data) which was more impressive than a 3-month trial with a competitor.

 
 

Michelle from Tripping.com
Specialty: Software / Technology

July 2015

July 2015

Chartio - Great for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Chartio does a great job providing ease of use for both a technical and non-technical audience. The interactive mode makes it easy to pull and display simple data, and query mode gives the opportunity for more complex and custom queries. It is easy and quick to put together and customize dashboards. Chartio also very easily connects to many types of data sources and even allows for CSV uploads. It is an affordable product that provides a significant amount of value for the money.

Likes Least

The connection to GA is great, but it would be even better if the customization of queries and formulas was easier to navigate. Also, the opportunity for more HTML customization would be useful. Lastly, while Chartio can handle large data sets, it would be great if the queries on more complex data pulls could display more quickly.

Recommendations

If you are a small business using Chartio to pull from a SQL server, Chartio is a great option worth exploring.

 
 

Tyler from Bellhops
Specialty: Other

July 2015

July 2015

Changed the Way We Work

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Chartio has allowed my team to become even more successful by allowing us to look at and turn raw data into real time quantifiable information that is easily understood and interpreted on all levels.

Since I personally began using Chartio about 5 months ago, I have seen how it has evolved within our company with how we have been able to use this data on a daily basis to provide us with more valuable information that we can use to make better decisions, day in and day out.

Likes Least

It could be tough for users to use who are not familiar or have no knowledge or training on how to set up the different charts and view different metrics outside of the data that is set up for the users.

Recommendations

Learn how to use Chartio so you can take advantage of how you can pull info that you want and need to look at for your business.

 
 

Sasha from LendUp
Specialty: Banking & Financial Services

July 2015

July 2015

Chart.io makes us smarter

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The visualization tools are great for spotting trends, board meetings, investor updates, and dashboards. But mostly they are constantly updating the product, which shows they love and care about data analysis and visualization.

Likes Least

Creating dashboards is easy to do, hard to make look good.

Recommendations

It is so cheap, just try it. It will either be exactly what you need, or not. But why not just try it?

 
 

Dylan from SwiftKey
Specialty: Software / Technology

July 2015

July 2015

Good BI visualisation tool, nice clean attractive dashboards

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The dashboards look clean and professional, I also like how incremental features have been added regularly over the last year since we signed up.

Likes Least

Quite a few of my queries are unsuccessful and the error messages aren't very helpful explaining why.

Recommendations

Test it on your own raw data to see how well it works.

 
 

Karim from ginger.io
Specialty: Healthcare / Social Services

July 2015

July 2015

spin up a metrics dashboard in no time!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

ability to generate SQL queries very easily and quickly visualize in dashboards is great! Very easy to ramp up on this software and use it.

Likes Least

the visualization is simple, would be great if more advanced capabilities are offered, e.g. dynamic visualization

Recommendations

beats other tools we've considered such as spotfire for example, since it allows you to query your data, merge a few separate data sources, and calculate some simple quantities based on queries before visualizing.

 
 
 
Showing 1-13 of 13


October 2018

October 2018

Best Collection of Data Software

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

The customer service is a great team which are willing and helpful to make your business grow and succeed. The ease of use makes it learning and fun experience and also making it easy and reliable for people to use.

Cons

Some modes which can be accessed by you but can’t be accessed by other people making it exclusive and sometimes not efficient and annoying. I would like to see more visualization options with more complex capabilities. The design wise comes across limited but these are more like inconveniences but they are still negatives.

Review Source: Capterra
 

James from CloudCherry
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

One of the Best I've Used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Starting with dispersed data we now have one place for it. We also now have a single place to create reporting where before it was happening all over. Modeling a complex multi-touch model would take months to do and this technology allowed us to be up and running in less than a month. The only challenges we faced were caused by our own data quality.

Pros

The ability to pull in so many different data sets from so many different places. As a marketer pulling in data from google analytics, AdWords, automation platform, salesforce, etc. really allowed us to fast-track our reporting and made it to where we do not have to build a custom data model but get out of the box plug-ins with Chartio. The modeling is simple and easy to follow.

Cons

I really have yet to find something I dislike

Review Source: Capterra
 


June 2018

June 2018

Enterprise-grade BI for mid-market price and complexity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

BI, visualization, SQL queries, Postgres visualization, BigQuery visualization

Pros

With Chartio, you can run from data to visualization in seconds, even if you don't know SQL. Chartio has a visual editor, clear and easy joins and table keys, a huge range of preconfigured data sources, and easy dashboard and folder management. Chartio is also one of the few, if not the only BI tool that can be embedded into your app and managed through tokens or SAML authentication. All in all, expect professional grade BI power without the cost or complexity.

Cons

Cons are limited for Chartio. I found no issues with the querying or visualization itself, but did run into issues clarifying errors or linking data correctly. We also struggled to auto-refresh schemas, which in an environment where schemas change constantly, means a refresh cycle every week.

Review Source: Capterra
 

Marianna from BAT

April 2018

April 2018

Integrate different systems!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It gives the opportunity to users to create dashboards, by using the available software of the platform, while in the meantime to write in SQL language to pull required data from data warehouse.
Amazing customer support

Cons

It lacks on beautifying features for dashboards. while it is easy to create one, it is way too difficult to make it look good and appealing.

Review Source: Capterra
 


March 2018

March 2018

We use Chartio for our data presentation for our team.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to write SQL and pull the necessary data from our database helps our team stay on top of the most recent initiatives.

Cons

There are limits to the charts that's can be presented - in terms of types of charts like pie charts vs bar graphs.

Review Source: Capterra
 

Steve from Buckner Companies

March 2018

March 2018

Beautiful, clean dashboards! Great for SQL data too

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Chartio has allowed us to take action on our data.

Pros

There's a lot to like here. The dashboards are clean and attractive. A solid group of features and dashboarding tools. Pretty cool SQL mode if you need to access SQL server.

Cons

There are some data sources (Salesforce) that it would be nice to have a simpler direct connection with. We work around this by using Heroku & postgres.

Review Source: Capterra
 

Elissa from Macmillan

February 2018

February 2018

Creates a beautiful dashboard

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Chartio is really user friendly and makes really beautiful charts. I love the dashboard, which makes it easy to visualize data at a glance and displays lots of information in an uncluttered way.

Cons

It works best as a stand-alone product; integrating dashboards into a website doesn't always look as nice. When queries are unsuccessful, the error messages aren't always easy to understand.

Review Source: Capterra
 

Nyla from OpenSesame

December 2017

December 2017

A data tool for a non data person

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Chartio is easy to use and view. I am not a data person by any means but was able to quickly get up to speed and view reports easily.

Cons

I wish customer support was a little more responsive but luckily I haven't had to contact them too much.

Review Source: Capterra
 


October 2017

October 2017

Ease to implement, manage and use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that you can easily integrate data from Amazon Redshift to CSV files, blend them by using the Data Pipeline and visualize them interactively in Dashboard.

Cons

The grafical user interface when inserting custom functions in the Data Pipeline; the visualization can be improved.

Review Source: Capterra
 

Ling Ling from Pronoun
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Chartio offers a dashboard-like style of organizing data into tables and charts.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Organizing data into a report and downloading capabilities.

Pros

- Many different chart options are available -- great for graphs!
- Able to organize data into a table format.
- Able to highlight certain data values, or change the text to make things more noticeable.
- Activity log
- Ability to search for any report/dashboard.
- Able to add any data tables you need.
- Great support team

Cons

- OR statements are a bit cumbersome, but glad the option exists and is doable.
- Depending on the data used, sometimes other chart views aren't possible aside from tables.
- The dashboard-like style is okay, but having lots of tables in one dashboard makes me wish I could view the reports in a list-form instead.
- Customized styling/formatting (e.g., highlighting with conditional formatting) doesn't show up in the expanded view for tables.
- Inability to group like-items together -- this might be possible, and I just haven't discovered it yet.

Review Source: Capterra
 

Bhaskar from Wego

January 2017

January 2017

Awesome Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love using Chartio, it is one of the best business analytic tools. It really helps in decision making.

Review Source: Capterra
 

Peter from Upstate Interactive

November 2016

November 2016

Chartio is the data analytics visualization I love more than any other

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have only tried a handful of data viz tools, but thats because I stopped looking after finding chartio. I had bad experiences with their customer service - good luck with them - but I didn't find their product too be affected. I still use chartio and doubt I will be switching anytime soon because it is so easy to run queries, see the data results visually, then drill down deeper.

Review Source: Capterra
 

Amber from Bellhops

November 2016

November 2016

Extremely valuable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Chartio is a very helpful resource for any team looking to make very informed, data-driven decisions.

Review Source: Capterra